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Calle Leopoldo Cologan Zulueta 12, 38400 Puerto de la Cruz, Tenerife Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (1186)
Room & Suite (200)
Pool & Beach (121)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 07/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Best Semiramis
Updated 07/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#34 of 82 hotels in Puerto de la Cruz
Location
Cleanliness
Service
Value
The Hotel Best Semiramis is a confortable establishment of five stars located in the quiet residential area of “La Paz”, 1.5 km away from Puerto de la Cruz and leisure complex “Lago Martianez”. It offers wonderful views of the sea and the north Coast of Tenerife.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Billiards
Entertainment staff
Kids club
Car hire
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast buffet
Snack bar
Poolside bar
Evening entertainment
Table tennis
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
Solarium
Steam room
Rooftop terrace
Baggage storage
Concierge
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Hair dryer
Safe
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Great View
Languages Spoken
English, Spanish, German, Italian

Location

Full view
76Somewhat walkable
Grade: 76 out of 100
43Restaurantswithin 0.3 miles
3Attractionswithin 0.3 miles
1711Reviews144Q+A100Room tips
Traveler rating
  • 433
  • 598
  • 409
  • 151
  • 120
Time of year
Traveler type
Language
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Selected filters
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  • English
Popular mentions
Lynne C wrote a review Aug 2020
2 contributions4 helpful votes
My friend stayed here whilst visiting me from England.. what a disappointment it was. I live in the same area as the hotel and its outward appearance is shockingly shoddy for something which us rated as 5 stars...my friend said it was pretty average on all fronts internally too...I think there was a mistake when it was rated, definitely only a 3-4 stars at best.
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Date of stay: September 2019Trip type: Traveled with friends
2 Helpful votes
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Response from Best Hotels, Marketing at Best Semiramis
Responded Sep 11, 2020
Dear Lynne C, We are very sorry that you firiend did not enjoy all aspects of his experience at our hotel. Kind regards, The Management
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giora53 wrote a review Apr 2020
Rehovot, Israel197 contributions87 helpful votes
Me and my wife spent a night at this Hotel. we were luck to have parking just near the entrance (parking places are full at thsi environment). The hotel location is about 20-30 min walking from the center. we walked 1 way and came back with a taxi. Room was clean, beds OK, bathroom OK, sea view is great , WiFi OK , breakfast OK.
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Date of stay: February 2020
Rooms
Service
Sleep Quality
2 Helpful votes
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Response from Best Hotels, Marketing at Best Semiramis
Responded Apr 24, 2020
Dear glora53, We want to thank you for the good general evaluation of our hotel services and for positively highlighting the cleanliness of our facilities, the good location, great view and breakfast. We look forward to welcoming you again very soon. Thank you very much and best regards, Hotel Management
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Doug M wrote a review Mar 2020
Wasaga Beach, Canada619 contributions186 helpful votes
If you are looking for a stay vacation in a nice clean hotel with nice rooms and friendly staff with good service this is for you as it centrally located with rooms with a lovely Ocean view rooms. The food is good for buffet style but after 3 weeks here the food gets a little tired as we are not big buffet eaters when we travel but travelling with a group of 50 we did not have a choice
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Date of stay: March 2020
Rooms
Location
Service
Room Tip: Ocean view room
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1 Helpful vote
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Response from Best Hotels, Marketing at Best Semiramis
Responded Mar 26, 2020
Dear Doug M, We want to thank you for the good general evaluation of our hotel services and for positively highlighting the cleanliness of our facilities, the good location, the friendly staff and food. We look forward to welcoming you again very soon. Thank you very much and best regards, Hotel Management
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rochester604 wrote a review Mar 2020
Maidstone, United Kingdom176 contributions86 helpful votes
The good bits first. Room. Large with wood floor, a floor to ceiling glass window wall onto a good sized balcony with table and 2 chairs.Bedroom had a very wide and comfortable bed, 2 armchairs and desk chair Ample desk space, good lighting, good storage wardrobes.Bathroom shower over bath, constant hot water, good mirrors including an illuminated shaving mirror.This is an upside down hotel! Road level and reception is at floor 16 Rooms on other floors down to floor 1. All the above was good so why will we not be going again? Balcony. North facing and never gets the sun on it.My be good on hot days in the summer, we were there for a month in Feb/March A large single busy and noisy dining room described in brochure as lively - it is certainly that. No dress code in the evenings so you find some turning up in shorts, sandals a sweat shirt whilst others, particularly the ladies had made an effort to dress well. Single large internal bar and sitting area. No place to be quiet other than your room. If you are disabled the entrance and exit is not good unless the hairdresser is operational when the hotel entrance near his door is open. Although hand sterilising gell is at the entrancee to the restaurant there was no attempt to ensure everyone used it - they did not. The island had the coronavirus panic with confirmed cases in hotels but still no attempt to enforce the use of hand steriliser. The restaurant staff were polite and efficient, good range of food, self service except for wines etc. Room service very variable. If you are fully inclusive then be warned - the house wines are 10% and standing a glass of white next to the water glass you will have a job knowing which is which, taste of free wine mediocre. You would not go to this side of the island if you wanted beach, this is a rocky area but far nicer than the concrete jungle in the south called Las Americas. Easy walks into town
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Date of stay: February 2020
Cleanliness
Service
Sleep Quality
2 Helpful votes
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Response from Best Hotels, Marketing at Best Semiramis
Responded Mar 18, 2020
Dear rochester604, Thank you very much for the time taken to review your stay at our hotel. We would also like to thank you for the good comments about the nice rooms, the comfortable beds, the nice views and especially for the good work done by our restaurant staff. However, we are sorry we weren't able to meet all your expectations and perhaps we're not the hotel you were looking for. Kind regards, Hotel Management
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Gemma C wrote a review Mar 2020
Dublin, Ireland1 contribution2 helpful votes
I’m really shocked that this hotel is a 5 star. The staff are really nice and the rooms were lovely. My problem was there’s nothing for kids. There’s no swimming pool for children or entertainment. It’s not suited at all for young families. I will not be returning anytime Soon.
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Date of stay: March 2020Trip type: Traveled with family
2 Helpful votes
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Response from HotelesBest, Manager at Best Semiramis
Responded Mar 10, 2020
Dear gemmacV6401WW, Thank you very much for taking the time to review your stay at our hotel. We thank you also for the good comments about the nice staff and the lovely rooms. However, we feel sorry for not being able to satisfy all your expectations and for not being the hotel you were looking for. We would like to clarify we have entertainment for children during their school holidays, when we have many children in the hotel. Thank you for writing us. Kind regards, Hotel Management
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PRICE RANGE
$73 - $128 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best semiramis hotel puerto de la cruz
LOCATION
SpainCanary IslandsTenerifePuerto de la Cruz
NUMBER OF ROOMS
298
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Frequently Asked Questions about Best Semiramis
Which popular attractions are close to Best Semiramis?
Nearby attractions include San Amaro (0.3 miles), Apricot (0.1 miles), and El Arcon (0.2 miles).
What are some of the property amenities at Best Semiramis?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Best Semiramis?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Best Semiramis?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to Best Semiramis?
Conveniently located restaurants include Edelweiss, Delhi Darbar, and Cumai Restaurante.
Are there opportunities to exercise at Best Semiramis?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Best Semiramis?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Semiramis offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Best Semiramis?
The staff speaks multiple languages, including English, Spanish, German, and Italian.
Are there any historical sites close to Best Semiramis?
Many travelers enjoy visiting Castillo de San Felipe (1.4 miles), Bateria de Santa Bárbara (0.9 miles), and Church of Our Lady of Conception (1.9 miles).
Does Best Semiramis have any great views?
Yes, guests often enjoy the harbor view available here.