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Best Semiramis

Calle Leopoldo Cologan Zulueta 12, 38400 Puerto de la Cruz, Tenerife Spain
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Traveler (1962)
Room & Suite (322)
Dining (125)

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About

#13 of 77 hotels in Puerto de la Cruz
Location
4.0
Cleanliness
4.1
Service
4.0
Value
3.9
The Hotel Best Semiramis is a confortable establishment of five stars located in the quiet residential area of “La Paz”, 1.5 km away from Puerto de la Cruz and leisure complex “Lago Martianez”. It offers wonderful views of the sea and the north Coast of Tenerife.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Billiards
Entertainment staff
Indoor play area for children
Kids club
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast buffet
Snack bar
Poolside bar
Evening entertainment
Table tennis
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Solarium
Rooftop terrace
Baggage storage
Concierge
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Hair dryer
Safe
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Marina View
Great View
Languages Spoken
English, French, Spanish, German and 1 more

Location

Calle Leopoldo Cologan Zulueta 12, 38400 Puerto de la Cruz, Tenerife Spain
Name/address in local language
Best Semiramis
2,342Reviews172Q+A100Room tips
Traveler rating
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BroxScott wrote a review Apr 12
Scotland10 contributions1 helpful vote
The hotel itself is perfectly nice with stunning views, albeit it needs a wee facelift. The Wi-Fi however is simply not fit for purpose and the air conditioning is essentially non existent. My family and I were bed and breakfast, the breakfast was decent but why can’t hotels outside of the UK do decent sausages and bacon. There was no English speaking channels on the TV and when I enquired why I got some nonsense story that it is a problem throughout Spain for the last 3 days. The fact is however they have not taken steps to deal and it has been going on for weeks. We are now on day 5 as I write this and still no joy. On the positives my wee girl loved the heated pool
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Date of stay: April 2024Trip type: Traveled with family
Room Tip: The Wi-Fi is a real issue, if you need it for work, forget it.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pilar Rios, Marketing at Best Semiramis
Responded 5 days ago
Dear guest, First of all, thank you so much for taking your time to write this review about your experience with us. We will take your comments into account in order to improve our services. It will be a pleasure for us to welcome you again in the near future in order to offer you a better experience in our Semiramis hotel. Kind Regards, Best Semiramis
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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racheljake wrote a review Apr 11
Manchester, United Kingdom5 contributions
Absolutely amazing hotel!! We stayed here for a week beginning of April and could not fault the hotel. The staff are very helpful and friendly, breakfast was delicious every morning with a great selection of food, pools are great and all facilities were great. Would definitely return to this hotel and fabulous part of Tenerife!!
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pilar Rios, Marketing at Best Semiramis
Responded 5 days ago
Dear Guest, First of all, thank you so much for writing this review about your experience with us and for choosing our semiramis hotel for your holidays. We are happy to know that you had a lovely stay and that our services and facilities met your expectations. It will be an enormous pleasure for us to welcome you again in the near future. Kind Regards, Best Semiramis
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Simon R wrote a review Apr 9
1 contribution
+1
Great hotel and food nice atmosphere great staff on nice part of island well worth the try nice place for a visit would visit again would visit asap great coast line fantastic restaurant clean and tidy flew bu ryan air rooms are very comfortable and most ocean facing
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pilar Rios, Marketing at Best Semiramis
Responded 5 days ago
Dear Simon, First of all, thank you so much for taking your time to write this review about your experience with us. We are happy to know that you had a lovely stay and that our services and facilities were up to your liking. We will be looking forward to welcoming you again in the near future. Kind Regards, Best Semiramis
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Любовь К wrote a review Apr 1
2 contributions1 helpful vote
The hotel exceeded my expectations! It is located on the ocean, so from the window of the room I admired his majesty. Very large and well maintained territory. The staff is polite and attentive. Very well-coordinated work of the restaurant staff. No one was left out of sight. The food is delicious and varied
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pilar Rios, Marketing at Best Semiramis
Responded 1 week ago
Dear Guest, Thank you so much for writing this review about your experience with us. We are delighted to know that you had a lovely stay in our Semiramis hotel and we appreciate the mention to our staff. We will be looking forward to welcoming you again in the near future. Kind Regards, Best Semiramis
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Elizabeth L wrote a review Mar 2024
10 contributions4 helpful votes
Looks good. Good view from bedroom. Handily situated to walk into town. Big room with vast balcony. Double glazed windows don't keep out drafts or noise - crashing sea & high winds can disturb sleep. Outdoor pool incredibly cold. Heated pool downstairs crowded. Buffet food made me & several other members of our group very poorly!
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Date of stay: March 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pilar Rios, Marketing at Best Semiramis
Responded 2 weeks ago
Dear Elizabeth, First of all, thank you so much for taking your time to write this review about your experience with us. We will take note of your comments in order to improve our services. Furthermore, thank you so much for highlighting our location and facilities. Kind Regards, Best Semiramis
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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David A wrote a review Mar 2024
Ottawa, Canada54 contributions13 helpful votes
We have just finished an 18 day stay here. The hotel is in a beautiful location overlooking the town — a nice 1 km walk along the coast. It is very close to shops and restaurants. The hotel itself is vey nice with a beautiful lobby and dining area. The hotel is well managed and has a five star staff ( very friendly, helpful , attentive and competent hard working). We had two meals a day which were very good ( lots of variety). Our one complaint is that the internet service is our room was poor and often non- existent. The internet service in the lobby and other common areas was fine.
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pilar Rios, Marketing at Best Semiramis
Responded 3 weeks ago
Dear David, Thank you so much for writing this review about your experience with us. We are delighted to know that you had a sensational holiday in our semiramis hotel. Thank you so much for highlighting our personnel. We will be looking forward to welcome you again in the near future. Best wishes, Best Semiramis
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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keznjules wrote a review Mar 2024
beverley36 contributions11 helpful votes
+1
Had a lovely time at this hotel , was very clean , food was lovely, location was good , easy walk from hotel to peuto dela cruise, lots off nice restaurants outside off hotel, it is very hilly around this area, if u are after lots off entertainment and young people it’s not for u , we found it nice for us as a cpl , as we went to recharge our batteries, some went to party, but definitely we’d go back to this hotel , last bit 5star it is not , it’s a cheap but clean holiday, if u want 5star then pay top price my opinion
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip: Just to have a kettle in rooms we had to pay
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Pilar Rios, Marketing at Best Semiramis
Responded 3 weeks ago
Dear guest, thank you so much for taking your time to write this review about your experience with us. We are glad that you had a lovely stay in our semiramis hotel and we will be looking forward to welcome you again in the near future. Best regards, Best Semiramis
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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stephen V wrote a review Mar 2024
Plymouth, United Kingdom21 contributions23 helpful votes
What great value for money hotel. On price point, for value it outstrips every other Tenerife hotel we have ever visited and we will be back. We left today after 7 day stay with our young babies and we are sad to vacate. The staff are very friendly, helpful and polite. They engage well and are a credit to the hotel. The place caters for large volumes of people and the staff work relentlessly at mealtimes and in the bar. Reception staff are all super helpful. I'm saddened by some of the scathing reports on the food. From our perspective we thought that the food was excellent. We are fussy, healthy eaters with babies so not the easiest family to please and we were impressed. The variety was exceptional. Peeled fresh fruit every morning normal only to much more expensive hotel chains. Great fish selection every day and freshly prepared food cooked in front of you, plenty of salad and vegetables. If you like healthy eating this is the place for you. There are still the selection of fast food and cakes to cater for all tastes. Hotel is front line, every room has a full sea view and with it the noise of waves which go a long way to drowning out traffic noise which picks up from around 6 to 7am. We have ear plugs when touring and if you are on the lower levels be advised to take some. Gym perhaps needs a little investment with only 3 sets of dumbbells and no exercise mats. For only a relatively small investment this could be much more usable space. My wife and I still had a couple of workouts there and I found a great gym in town for 24Euros for the week. Even with the refurbishment works on going NOTHING took the shine off our great value for money experience. We very much look forward to returning in October and will be bringing more of the family. Thanks for a great week Simiramis.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: Ear plugs for lower floors to mask sound of the waves (quite soothing at times) and road traffic...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Pilar Rios, Marketing at Best Semiramis
Responded 4 weeks ago
Dear Stephen, first of all, thank you so much for taking your time to write this review about your experience with us. We are very happy to know that our services, facilities and location met your expectations. Furthermore, we will take your comments into account in order to offer a better service. It will be an enormous pleasure for us to welcome you again in the near future. Best wishes, Best Semiramis
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Alex wrote a review Mar 2024
Derby, United Kingdom39 contributions4 helpful votes
write a Tripadvisor review arrived at best Semiramis hotel put in room 204 with kids banging and chairs scraping all night complained to receptionist they said they would move me popped back next day no record of this again so process towels stolen by the hotel and no solution offered wrong charges for all inclusive manager not helpfully and now both I’ll with a virus that’s going through the hotel two others guests were ill also at the same time the food and the hotel is nice however the service is far from 5* what they claim to be did they just go and add it to it themselves gym was closed and things broken asked to have tables cleared and was told no overall not a great experience so if you want your towels robbed and poor service this is the place to go.
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Jeff H wrote a review Mar 2024
Rushden, United Kingdom5 contributions3 helpful votes
We have used this hotel 4 times and always been very pleased with location, service, cleanliness and very pleasant staff. However on this occasion the food was not up to the usual quality. Selection was lacking and was kept on the servery for far too long So was often not hot. Also suspect that excess was reused the following day. e.g. Pork one day and sweet and sour pork the next! We suffered from a bug which staff said was a virus but we believe was more likely a bacteria. We met other people, including a nurse, who said the same. So we will most probably use this hotel again but not sure if we would have half or full board. There are numerous restaurants within walking distance who serve good food at about the same price. So 4 star max for now.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Pilar Rios, Marketing at Best Semiramis
Responded 4 weeks ago
Dear Jeff, First of all, thank you so much for taking your time to write this review about your experience with us. We are sorry to know that the variety of our restaurant buffet did not meet your expectations. We will take your comments into account in order to improve our services, as we always try to offer a wide variety of plates to our guests. On the ohter hand, thank you so much for highlighting our staff, location and services. We will be looking forward to welcoming you again in the near future. Kind Regards, Best Semiramis
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$85 - $113 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best semiramis hotel puerto de la cruz
LOCATION
SpainCanary IslandsTenerifePuerto de la Cruz
NUMBER OF ROOMS
298
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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BEST SEMIRAMIS $84 ($̶1̶8̶0̶) - Updated 2024 Prices & Hotel Reviews - Puerto de la Cruz, Spain

Frequently Asked Questions about Best Semiramis
Which popular attractions are close to Best Semiramis?
Nearby attractions include Mirador de La Paz (0.3 miles), San Amaro (0.3 miles), and Apricot (0.1 miles).
What are some of the property amenities at Best Semiramis?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Best Semiramis?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Best Semiramis?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to Best Semiramis?
Conveniently located restaurants include Black Sea Restaurant, Delhi Darbar, and Cumai Restaurante.
Are there opportunities to exercise at Best Semiramis?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Best Semiramis?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Semiramis offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Best Semiramis?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Are there any historical sites close to Best Semiramis?
Many travelers enjoy visiting Castillo de San Felipe (1.4 miles), The English Library Tenerife (1.0 miles), and Bateria de Santa Bárbara (0.9 miles).
Does Best Semiramis have any great views?
Yes, guests often enjoy the harbor view available here.