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Best Semiramis

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Best Semiramis
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767 Reviews from our TripAdvisor Community

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Showing 227: English reviews
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The outlook of the hotel is dilapidated, but from inside is a lot better. The rooms are basic, you need to pay for the use of the safe and also for a towel in the jacuzzi area. The breakfast was lovely. Wifi is very slow, car park is small, you hardly find a place to park your car. The suitcase... More 

Helpful?
Thank Nikoletta O
Nottingham
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Great hotel, nice location. However Breakfast Buffet Service - No set tables no matter of the time. Had to locate empty table, clear table, set table once located clean cutlery, locate cup and saucer as only left on tables none stacked anywhere else in the restaurant. Breakfast okay luke warm. Lunch Buffet Service - Had to locate empty table, clear... More 

Helpful?
1 Thank Dozytrout
BestHotels2016, Gerente at Best Semiramis, responded to this review

Dear Guest, Thank you for sharing your review about our hotel on Tripadvisor. After reading your detailed description of your stay, we would like to apologize for not having met your expectations and for any inconvenience you might have experienced during your stay. We respect your opinion, likewise we do with all our guests' feedback, whose vast majority are positive,... More 

Travelers are raving about these Puerto de la Cruz hotels

worcester
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Have just spent a week in this hotel, it is upside down i.e. Restaurant & reception at the top. All the rooms had lovely views over the sea, although there is a road between the hotel and the cliffs. Very clean, fabulous staff, we went with SAGA & their rep was amazing though there were only about 32 SAGA guests... More 

Helpful?
2 Thank joandsteve144
BestHotels2016, Gerente at Best Semiramis, responded to this review

Dear joandsteve144, Thank you for sharing your comments about our hotel Best Semiramis on Tripadvisor. All the staff of the hotel are happy to know that you have enjoyed your stay. We take note of your observations for further review and we hope to see you again. Best regards Alejandro Rodriguez Hotel Manager More 

Edinburgh, United Kingdom
Level Contributor
43 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel is in a time warp !! When we arrived we went for a look around and went up to the pool bar area where a staff member blunty advised they never opened till 10 am .. We were looking around not looking for drinks at that time of the day !!! The food was bland and lukewarm. The... More 

Helpful?
Thank dng36
BestHotels2016, Gerente at Best Semiramis, responded to this review

Dear Dng36 Thank you very much for sharing your opinion. Certainly opinions like yours are our best tool to improve our service. We are deeply sorry for not having been able to meet 100% your expectations on this occasion. We hope you will give us another chance to rectify. Kind regards Alejandro Rodriguez Hotel Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

Hotel nice however every breakfast no matter the time have to find table, clear table, set table, locate clean cups. Breakfast simple but okay. Dinner find table, clear table, set table, waiter may come to you and ask you for your drink order. They don't speak English so don't fully understand. Soup is always the same and not very hot.... More 

Helpful?
1 Thank hello20167
BestHotels2016, Gerente at Best Semiramis, responded to this review

Dear hello20167, Thank you for sharing your review about our hotel on Tripadvisor. After reading your detailed description of your stay, we would like to apologize for not having met your expectations and for any inconvenience you might have experienced during your stay. We respect your opinion, likewise we do with all our guests' feedback, whose vast majority are positive,... More 

Menges, Slovenia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel has an awesome location cca. 5 minutes away from the city center and the main beach. The staff was very pleasant and nice. All the food you can imagine and trust me anyone can find something he likes. Only minus i had is that almost all the sweets had candid fruit in them which i dislike and the... More 

Helpful?
2 Thank Pirkec
BestHotels2016, Gerente at Best Semiramis, responded to this review

Dear Pirkec, Thank you for sharing your comments about our hotel Best Semiramis on Tripadvisor. All the staff of the hotel are happy to know that you have enjoyed your stay. We take note of your observations for further review and we hope to see you again. Best regards Alejandro Rodriguez Hotel Manager More 

Cardiff, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 21, 2016

Not really 5star but good value food very good rooms clean and comfortable excellent view all rooms have a see view pool area good for sun bathing easy walk into Puerto .this hotel is in the la Paz area of Puerto del cruz with many shops and restaurants nearby a short walk to town

Helpful?
3 Thank carolhN437NT
BestHotels2016, Gerente at Best Semiramis, responded to this review

Dear Guest, Thank you for sharing your opinion about our hotel Best Semiramis with us and with other travelers on Tripadvisor. We appreciate your nice words about our hotel and the area. We are glad to know that you had a nice experience and we hope to see you again in the future. Kind regards. Alejandro Rodriguez Hotel Manager More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 12, 2016 via mobile

Beautiful rooms. Meals bit boring as same everyday. Entertainment not much to be honest same sort of thing every night. Advertises a indoor bar, but was never open the week we was there 😢 which isn't good when pool bar is busy as you are waiting a lot for a drink. Some staff friendly some not!. Also had an experience... More 

Helpful?
2 Thank Juliet R
BestHotels2016, Gerente at Best Semiramis, responded to this review

Dear Juliet, Thank you for your opinion about your stay in our hotel. Please, accept our apologies if our services have not reached your expectations. We apologize for the incident you had with the lift and for any inconvenience you might have had. We hope you will give us the chance to rectify and recover your confidence. Kind regards, Alejandro... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Spa
  • Beachfront
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
The Hotel Best Semiramis is a confortable establishment of five stars located in the quiet residential area of “La Paz”, 1.5 km away from Puerto de la Cruz and leisure complex “Lago Martianez”. It offers wonderful views of the sea and the north Coast of Tenerife. ... more   less 

Additional Information about Best Semiramis

Address: Calle Leopoldo Cologan Zulueta 12, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: $76 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Best Semiramis 5*
Number of rooms: 298
Reservation Options:
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Also Known As:
Best Semiramis Hotel Puerto De La Cruz
Best Semiramis Tenerife/Puerto De La Cruz
Hotel Style:
#6 On the Beach Hotel in Puerto de la Cruz
#13 Luxury Hotel in Puerto de la Cruz
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