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    Apartamentos Turquesa Playa

    7 c/ Antonio Ruiz Alvarez | Urb. Turquesa Playa, 38400 Puerto de la Cruz, Tenerife, Spain
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    12/3/2017 12/4/2017
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    Lowest price we found
    $108
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    Traveler (27)
    Room & Suite (14)
    Pool & Beach (6)
    Gran Hotel Turquesa Playa
    1,220 reviews
    #26 of 82 hotels in Puerto de la Cruz
    0.01 mi
     
    Bahia Principe San Felipe
    1,707 reviews
    #6 of 82 hotels in Puerto de la Cruz
    1.1 mi
     
    Sol Costa Atlantis
    1,901 reviews
    #10 of 82 hotels in Puerto de la Cruz
    1.1 mi
     
    Hotel Diamante Suites
    612 reviews
    #20 of 82 hotels in Puerto de la Cruz
    0.1 mi
     
    Overview
    • Excellent19%
    • Very good26%
    • Average44%
    • Poor4%
    • Terrible7%
    2 weeks ago
    “Misrable, rude staff..food is cheap crap”
    Aug 28, 2017
    “Disappointed 😔 ”
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Family Rooms
    Bar/Lounge
    Fitness center
    1.5 Star Hotel
    All hotel details
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    Rooms
    Dec 3Dec 4
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (42)
    Traveler rating
    Traveler type
    Time of year
    Language

    1 - 5 of 5 reviews

    Reviewed 2 weeks ago

    We visited this run down, concrete block of a Hotel in September, two families with three teenage children between us. When you first walk in it looks amazing in the foyer, check in felt like I was in a funeral home, not a smile to...More

    Thank Tracy74h
    Response from Ramon V, Community Manager at Apartamentos Turquesa PlayaResponded 1 week ago

    Dear guest. We regret that certain details of your stay were not satisfactory. We sure will improve with your suggestions and opinions. Thank you for your visit and best regards.

    Reviewed August 28, 2017 via mobile

    Stated here with a large family group first impression were all good with a lovely reception area. Rooms weren't to bad we were on 5th floor so had great view from balcony and also an added bonus of an entrance to a roof terrace with...More

    Thank mizgally
    Response from Ramon V, Community Manager at Apartamentos Turquesa PlayaResponded August 30, 2017

    Dear guest. We apologize for this circumstance. It is possible that a part of our staff, because of the language barrier, was not too talkative or effusive, but this is something we must correct, and we will do so. Thanks for comments about this subject....More

    Reviewed March 29, 2017 via mobile

    Checked in late on the 23rd of March. The reception area is very nice and well maintained. We stayed in room 410 overlooking the pool area. The rooms are tired and need some updating but overall not bad for the price. We stayed on a...More

    Thank Richsmith196
    Response from Ramon V, Community Manager at Apartamentos Turquesa PlayaResponded March 30, 2017

    Dear guest. We appreciate your feedback, and will take note of your remarks. Thanks for sharing your opinion. Kind regards.

    Reviewed November 28, 2015 via mobile

    To start from the positives hotel is in a good location about 5 min walk to the beach and 10-15 min walk from the city centre. Hotel is clean and tidy. Onto the negatives All inclusive does not include: WiFi have to pay separately from...More

    1  Thank ViktoriaBach
    Response from Ramon V, Community Manager at Apartamentos Turquesa PlayaResponded November 30, 2015

    Dear guest. Thank you for your opinion. We regret that your stay was not as satisfactory as you expected. I would like to inform you that all collaborators an agencies have the schedule and the all inclusive service description. The jacuzzi which you mention does...More

    Reviewed December 29, 2012

    Ask for the soap and you will get one on 10th day of your stay (maybe). Ask for "heating" to fight cold during winter night and they will send you just round the corner to buy something "for eating". Ask for a wine to the...More

    2  Thank ovecka
    Gran Hotel Turquesa Playa
    1,220 reviews
    #26 of 82 hotels in Puerto de la Cruz
    0.01 mi
     
    Bahia Principe San Felipe
    1,707 reviews
    #6 of 82 hotels in Puerto de la Cruz
    1.1 mi
     
    Sol Costa Atlantis
    1,901 reviews
    #10 of 82 hotels in Puerto de la Cruz
    1.1 mi
     
    Hotel Diamante Suites
    612 reviews
    #20 of 82 hotels in Puerto de la Cruz
    0.1 mi
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Bar/Lounge
    • Breakfast included
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Tennis Court
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $78 - $185 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 50
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Cancelon, Priceline and TripOnline SA so you can book your Apartamentos Turquesa Playa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Canary Islands >
    • Tenerife >
    • Puerto de la Cruz
    • Also Known As
    • Apartamentos Turquesa Playa Hotel Puerto De La Cruz ,
    • Apartamentos Turquesa Playa Tenerife/Puerto De La Cruz
    Add Photo Photos
    Traveler (27)
    Room & Suite (14)
    Pool & Beach (6)
    Dining (1)
    Hotel & Grounds (14)
    Bathroom (3)
    Family and Play Areas (1)
    Nearby
    Sponsored by:
    Hotel Diamante Suites
    612 reviews
    .14 miles away
     
    Gran Hotel Turquesa Playa
    1,220 reviews
    .01 miles away
     
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    Ask a question
    Questions & Answers
    Claire G
    September 21, 2017|
    AnswerShow all 2 answers
    Response from Ramon V | Property representative |
    Good afternoon. The bus station is aprox. 500 metres from the hotel. You can find the bus number for the airport on the buses website (TITSA) Best regards.
    1
    Vote
    Google Translation
    Mandy B
    April 17, 2017|
    AnswerShow all 2 answers
    Response from Richsmith196 | Reviewed this property |
    Hi Mandy the hotel is around 50 mins to an hour from the airport. with regards to the animation, if i read your question correctly, the entertainment is pretty good with something on every night.
    1
    Vote
    JDP1808
    March 20, 2017|
    AnswerShow all 2 answers
    Response from Ramon V | Property representative |
    Good afternoon. There are no guaranteed views from the apartments. A few of them have a sideview to the pool, and others to the garden / backyard. However, you can send us a request in which you can tell us your... More
    1
    Vote
    Google Translation
    Room Tips
    "higher floors to get some sun"
    Read review
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