ValleMar

ValleMar

Avenida de Cristobal Colon 4, 38400 Puerto de la Cruz, Tenerife Spain
Traveler (144)
Deluxe
Room & Suite (40)
Pool & Beach (22)

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$124
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About

4.0
#35 of 77 hotels in Puerto de la Cruz
Location
4.7
Cleanliness
4.7
Service
4.4
Value
4.0

Finding an ideal charming hotel in Puerto de la Cruz does not have to be difficult. Welcome to ValleMar, a nice option for travelers like you.

ValleMar is a charming hotel offering a flat screen TV and air conditioning in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.

The hotel features a 24 hour front desk, a concierge, and room service. Plus, guests can enjoy a pool and an on-site restaurant, which have made this a popular choice among travelers visiting Puerto de la Cruz. For guests with a vehicle, there is paid private parking available nearby.

Given the close proximity of popular landmarks, such as Historico Muelle Pesquero Puerto de la Cruz (0.3 mi) and Iglesia de Nuestra Senora de la Pena Francia (0.3 mi), guests of Valle Mar Hotel can easily experience some of Puerto de la Cruz's most well known attractions.

Travelers looking to enjoy some tapas can head to Bar El Camino, Restaurante Oliva, or Bambi Gourmet. Otherwise, you may want to check out a seafood restaurant such as Regulo, Cofradia de Pescadores, or Terraza del Mar.

During your visit, be sure to check out popular attractions like Botanical Gardens (Jardin Botanico) (0.7 mi), Puerto Street Art (0.5 mi), and Parque Taoro (0.6 mi), which are all within walking distance of the hotel.

ValleMar puts the best of Puerto de la Cruz at your fingertips, making your stay both relaxing and enjoyable.

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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Billiards
Table tennis
Pets Allowed ( Dog / Pet Friendly )
Car hire
Parking garage
Wifi
Hot tub
Rooftop pool
Pool with view
Outdoor pool
Restaurant
Breakfast buffet
Vending machine
Poolside bar
Rooftop bar
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Solarium
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Telephone
VIP room facilities
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Harbor View
Business
Languages Spoken
English, Spanish, German, Italian

Location

Avenida de Cristobal Colon 4, 38400 Puerto de la Cruz, Tenerife Spain
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Sur Reina Sofia Airport
25.5 mi
See all flights
Norte Los Rodeos Airport
13.4 mi
See all flights
156Reviews0Q+A12Room tips
Traveler rating
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  • 40
  • 21
  • 8
  • 8
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Detailed Reviews
Roger4578 wrote a review Feb 2020
Conwy, United Kingdom39 contributions21 helpful votes
4.0 of 5 bubbles
This 4 Star Hotel is located directly in front of the sea and is amongst many other hotels and restaurants. We stayed B&B and couldn’t fault the buffet breakfast. There is no Hotel parking but we parked in an enormous free public car park which is 10 minutes walk away.

Two problems. As a lot of good hotels, The ValleMar is let down by the very poor Wi-fi. In our 5th floor room it was almost non-existent. Surely it is time that Hotels realise how important Wi-fi is to their guests nowadays.
Second problem was the beds. We had two hospital type beds on wheels. Although the wheels were locked, my bed noisily slid on the floor every time I moved in bed. I must say that when I complained at reception, a young man arrived within minutes and strapped the beds together. I didn’t need to explain the problem so it it obviously a regular complaint. Strapping the beds together almost solved the problem, but it was a bit strange solution in a 4Star Hotel.

Don’t let me put you off this fine hotel, the location is brilliant, the staff are great, and our room was fine apart from the beds.
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel_ValleMar, Director Comercial at ValleMar
Responded Feb 16, 2020
Thank you for your rating. We are pleased that you enjoyed your stay, and we apologize for the inconvenience encountered during your stay. Inform you that we take care of the health of our staff, for this reason the beds carry wheels. We will also inform you that we are holiday hotel and not a city hotel. That´s the reaseon that for us the wifi is not the most important thing in our hotel, we prefer to give good service and quality of food. Hope to see you again in our small hotel.
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cookiesuffolk wrote a review Oct 2022
Woodbridge, United Kingdom145 contributions132 helpful votes
3.0 of 5 bubbles
The good: the rooms are spacious, the dining room has lovely views, the bar and waiting staff are very professional and friendly, there are a few English tv channels in the room and a fridge, the rooftop bar and swimming pool offer a wow factor, plenty of sunbeds.

The bad: the rooms need refurbishing, all brown wood panelling that's getting scuffed and it's a bit depressing, beds a bit hard, no kettle in room. No plug sockets near the dressing table - you have to unplug the tv to use hair straighteners. The reception staff are quite rude in that they stop attending to you to answer the phone and then carry on chatting for ages ignoring you, they don't wish you goodbye or anything, the food is varied and plentiful but it's always cold, cold chips, cold bacon, cold fried egg, cold baked beans, cold stews, cold grilled meats. Horrible.

The cafe outside, Bangosol, is great. Live music every night, good service.

The attached photos show view from rooftop pool area.
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel ValleMar ValleMar, Director General at ValleMar
Responded Oct 17, 2022
Thank you for your rating. We hope that you enjoyed your stay with us, and we apologize for the inconvenience encountered during your stay.
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gedholder wrote a review Feb 2022
Liverpool, United Kingdom8 contributions4 helpful votes
4.0 of 5 bubbles
An ideal location, close to taxi rank and train to Loro Park. Great room with great view and ideal for people watching. The balcony does not get any sun until very late in the afternoon (January.)
Room and bathroom kept clean and tidy being serviced every day.
There is a charge for using the room safe. Felt a bit penny pinching as most hotels don't charge for that anymore.
The beds are not very comfortable, being on the hard side. I prefer a firm bed so it was borderline for me but my wife found them very uncomfortable. The double bed is two singles pushed together (it does say on their website and is common in Spain).
The biggest disappointment was the food. Tourist numbers were very much down and the hotel only seemed a quarter full so there were low numbers for the buffet dinner. We arrived late on our first night and were greeted by a virtually empty dining room and buffet food that must have been out for a couple of hours and was lukewarm. There was a single steak half cooked on the grill and it was cut in two and served to us. One piece was about 2oz and was half gristle and was like leather. Not a good start for a hotel we chose for their food (from their website).
We changed our normal holiday eating time to eat much earlier in an attempt to get warmer fresher food. Lots of it was still lukewarm. We have stayed in a number of hotels who can manage to keep their buffet food warm. They can't seem to do it here. We spoke to another couple who had been regular visitor and they commented how they felt that the food was not up to the usual standard.
However the breakfasts were better( busier and more turnover?) and the majority of staff very pleasant and helpul. There is a good selection of wines that were very reasonably priced. A pleasant dining room with fabulous views.
We went on a package deal (TUI) who only offer half board. If we return to Puerta de la Cruz we would happily stay here again but try to book b & b and eat out - so many nearby restaurants to choose from.
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Date of stay: January 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel ValleMar ValleMar, Director General at ValleMar
Responded Feb 10, 2022
Dear Gedholder, thank you very much for your rating. We are pleased that you enjoyed your stay, and we apologize for the inconvenience encountered during your stay. We hope to see you again soon. It will be great for us, if you contact us directly next time to offer your B&B or to give us a second chance in Half Board. You can send us an email and we will send you special price for comming back.
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Veritas wrote a review Mar 2024
516 contributions186 helpful votes
3.0 of 5 bubbles
To be a four star implies some sort of comfort and service .
This hotel had a great location and lucky if you have good beach view , but is a bit awkward that you ask for room slippers and they don't have or you ask for a bathrobe and they have an extra charge for it .
The breakfast is not at level with a very messy budget without any thought of modern food & beverage and presentation in bulk more proper for animals than for humans . Easy to present all in small portions as that's the normal trend today .
Staff is kind and cleanliness and maintenance works good .
Could be better with some lore little details and an update buffet presentation .
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Date of stay: March 2024Trip type: Traveled as a couple
Room Tip: Taxis cannot reach to the hotel and you need to carry your luggage's
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel ValleMar ValleMar, Director General at ValleMar
Responded Mar 31, 2024
Thank you for your rating. We hope that you enjoyed your stay, and we apologize for the inconvenience encountered during your stay. .
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dog doodle wrote a review Mar 2020
United Kingdom45 contributions19 helpful votes
4.0 of 5 bubbles
we have stayed here on a number of occasions over the years and always enjoyed our stay the food was one of the highlights and also a sea view which is a must, its clean and a pleasant environment to stay, sadly on our last visit the food and taken a turn for the worst both I and my wife had blotted stomachs until 5am not due to be being gluttons but the quality was not good which is sad.
Also the prices don't reflect the hotel, it should be cheaper we've stayed in the iberostar Mencay in santa cruz 5* and the prices are similar but big difference in service and overall quality. this hotel is still very good compared with local competitors but really not as good as it was in the past hope it gets back to its old ways as they were must better still recommend but not with so much enthusiasm sorry guys would like to have given you a better review
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Date of stay: August 2019
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Room Tip: sea view is a must
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel_ValleMar, Director General at ValleMar
Responded Mar 18, 2020
Thank you for your rating. We are pleased that you enjoyed your stay, and we apologize for the inconvenience encountered during your stay. We take note of your comments so that we can improve as much as possible. Hope to see you again soon.
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Matt wrote a review Feb 2020
Newcastle upon Tyne, United Kingdom32 contributions39 helpful votes
1.0 of 5 bubbles
Big hike from car park, group playing outside hotel when we arrived. It was very noisy. Not many in hotel, trying to attract customers with the noise.

Hotel next door was affected, we spoke to some of their guests in McDonald's, they could not watch and hear their TVs the music was so loud.

Food was pretty bad, so back to McDonald's. Complained in hotel, they did not want to know.

Beds were terrible, we paid by credit card so will try and recover money by "charge back"

It had been very hot, about 30c. Air conditioning would not work.

Not a nice experience, just a rip off.
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel_ValleMar, Director Comercial at ValleMar
Responded Feb 6, 2020
Dear customer, we regret the bad experience that you tell us. It is the first complaint that comes to us for bad food. Inform you that we work with totally ecological and high quality products from our own finca, but seeing that you prefers to eat at the McDonald we get an idea of the quality of food that you like. Sorry that we don´t have this kind of food in a four star hotel. We have live music several days a week from 8 to 10 pm, hours in which it is allowed to play music.
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Caz P wrote a review Jan 2024
9 contributions2 helpful votes
5.0 of 5 bubbles
Recently stayed at this beautiful hotel for 4 nights (16th to 19th January) in a fabulous location overlooking the beach and surrounding area of Puerto de la Cruz. We booked a Superior Room with Sea View and were not disappointed. Fabulous views from our balcony. Very welcoming staff on Reception, beautiful well maintained grounds, beautiful roof top pool area with adjoining Restaurant. First class food great quality in Restaurant and buffet breakfast (absolutely everything you could ask for and so fresh) locally produced. Rooftop Restaurant for lunch was fabulous. Menus extensive and all cooked fresh. Restaurant Staff Exceptional, courteous and friendly. Plenty of room around the pool, and no-one getting up early to bag a bed. Top Class Hotel and Staff. Just one minor point to make and this is not a criticism, we would like tea/coffee making facilities in the room. It's just our personal preference to get up early in the morning and sit on the beautiful balcony watching the world go buy listening to the waves crash with a cup of tea or coffee before going down to the fabulous breakfast buffet. Thank you all staff a ValleMar, we will be back.
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Date of stay: January 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel ValleMar ValleMar, Director General at ValleMar
Responded Jan 28, 2024
Thank you for your rating. We are pleased that you enjoyed your stay, and we apologize for the inconvenience encountered during your stay. We hope to see you again soon
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Report response as inappropriate
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Erin G wrote a review Aug 2022
Gateshead, United Kingdom31 contributions16 helpful votes
4.0 of 5 bubbles
We visited the hotel for our friends wedding and also to have a couple's holiday just us.
Room was great for us and well cleaned and fresh towels everyday the housekeeper was brilliant and trustworthy nothing went missing at all she was so friendly as well.

Down side our friends also came on same holiday with a young baby and another friend on their own. Their room was bigger and common sense would of been helpful for our friends with the young baby to have that room instead. Our single friends room was really big.

The pool area was fab however not great for young babies as no child area but great for older children. The pool has great views.

Down side there are a lot of rules at the pool and the pool guy takes these very seriously almost too much. Whilst I appreciate rules to keep us safe it wasn't always needed. A couple who came regular we were told were VIPs were consistently a problem our friends are VIPs they go all the time but it just felt there was also something this particular couple were complaining about.

Food and drinks. Staff and food were fantastic all very helpful and delicious couldn't fault it.

All in all a superb hotel we would visit again with maybe just minor tweaks to give it a 5/5
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel ValleMar ValleMar, Director General at ValleMar
Responded Aug 22, 2022
Thank you for your rating. We are pleased that you enjoyed your stay, and we apologize for the inconvenience encountered during your stay. We hope to see you again soon.
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Report response as inappropriate
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Rup wrote a review Apr 2020
Northampton, United Kingdom70 contributions40 helpful votes
4.0 of 5 bubbles
I stayed here from 8 - 15 March. As has been stated, its right on sea front, ideal for "people watching. I found the hotel very clean, the staff very obliging and the food excellent. So much choice. The noise from the bars underneath the hotel didn't worry me at all.
I did find the beds very hard though.
If you are a smoker (which I am) smoking is not permitted on the balcony.
In all a very pleasant stay.
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel_ValleMar, Director Comercial at ValleMar
Responded May 27, 2020
Thank you for your rating. We are pleased that you enjoyed your stay, and we hope to see you again soon.
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Report response as inappropriate
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Doug C wrote a review May 8
Bristol, United Kingdom181 contributions52 helpful votes
5.0 of 5 bubbles
Having a great time at Valle Mar so thought we would write review whilst here.
Staying two weeks this year as part of our two month winter stay on Tenerife.
We have stayed in many of the rooms here and have a nice peacefull one overlooking the gardens at the back .
Nice to see some of the rooms have been upgraded and re-decorated .
Lovely Staff as always friendly and helpfull . It would be handy to have an iron in the room as shirts etc come out of suite case creased and need a "shussssh up".
Its great to be staying in Puerto De La Cruz our favourite place to be on the Island.
Cheers.
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Date of stay: May 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dirección Hotel Laguna-Nivaria, Marketing at ValleMar
Responded 1 week ago
A review so complimentary like yours makes us feel very, very happy: big thank you! We hope to see you soon.
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Veritas wrote a tip Mar 2024
516 contributions186 helpful votes
3.0 of 5 bubbles
"Taxis cannot reach to the hotel and you need to carry your luggage's"
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dog doodle wrote a tip Mar 2020
United Kingdom45 contributions19 helpful votes
4.0 of 5 bubbles
"sea view is a must"
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Steve B. wrote a tip Oct 2019
Tenerife, Spain9 contributions5 helpful votes
3.0 of 5 bubbles
"Ask if the air conditioning works and if the beds are comfortable, don't move or make a noise when you turn over."
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Cookie Suffolk wrote a tip Oct 2019
Woodbridge, United Kingdom6 contributions3 helpful votes
4.0 of 5 bubbles
"Rooms at the back are quiet."
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Martin110656 wrote a tip Sep 2019
3 contributions1 helpful vote
5.0 of 5 bubbles
"Try the Jacuzzi. Wonderfully relaxing. "
Read full review
Not the right property for you?
There are more places to choose from in the Puerto de la Cruz area.
PRICE RANGE
$108 - $158 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
valle mar hotel puerto de la cruz
LOCATION
SpainCanary IslandsTenerifePuerto de la Cruz
NUMBER OF ROOMS
171
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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VALLEMAR $117 ($̶1̶7̶4̶) - Updated 2024

Frequently Asked Questions about ValleMar
Which popular attractions are close to ValleMar?
Nearby attractions include Iglesia de Nuestra Senora de la Pena Francia (0.3 miles), Bee Hive Pub (0.2 miles), and Lago Martiánez (0.1 miles).
What are some of the property amenities at ValleMar?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
What food & drink options are available at ValleMar?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at ValleMar?
Yes, a parking garage and paid private parking nearby are available to guests.
What are some restaurants close to ValleMar?
Conveniently located restaurants include Ibéricos Gastro-Bar, Vinoteca Con Pasión, and Bambi Gourmet.
Are there opportunities to exercise at ValleMar?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at ValleMar?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at ValleMar?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does ValleMar offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at ValleMar?
The staff speaks multiple languages, including English, Spanish, German, and Italian.
Are there any historical sites close to ValleMar?
Many travelers enjoy visiting Castillo de San Felipe (0.9 miles), The English Library Tenerife (0.8 miles), and Bateria de Santa Bárbara (0.3 miles).
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