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    Sol Costa Atlantis

    Avenida Venezuela 15, 38400 Puerto de la Cruz, Tenerife, Spain
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveler (789)
    Room & Suite (366)
    Dining (104)
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    Overview

    • Excellent27%
    • Very good45%
    • Average18%
    • Poor5%
    • Terrible3%
    Travelers talk about
    “sea view” (76 reviews)
    “sea front” (51 reviews)
    “rooftop spa” (6 reviews)
    Pool
    Beachfront
    Restaurant
    Bar/Lounge
    Fitness center
    Spa
    Free Internet
    4 Star Hotel
    All hotel details
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    Melia Jardines del Teide
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    Rooms
    May 7May 8
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    1 room, 2 adults, 0 children
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    Traveler rating
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    Reviewed yesterday via mobile

    I booked a last min trip after a busy few weeks of work. My transfer took me to the hotel through the mish mash of quirky and touristy streets of Puerto de la Cruz. First impressions were great, lovely open entrance area with a fountain...More

    Helpful?
    A TripAdvisor Member
    1 review
    Reviewed 1 week ago via mobile

    Stayed for three nights during Easter break. There was no fridge or kettle. Was charged for a kettle. Rooms has peeling wall paper and shower cubicle had mould growing. Toilet seat was cracked. Room was in a poor state for a rated four star hotel....More

    Helpful?
    Reviewed 1 week ago via mobile

    we came for 7 nights. Positives: friendly helpful staff, smart modern rooms, clean bedding and towels every day, shower was nice- close to beach and town. negatives: entertainment was poor- same act (& same songs) every other night. expensive drinks, not enough sun beds for...More

    Helpful?2  
    Response from AtlantisyPuertoPlaya, Guest Experience Manager at Sol Costa Atlantis

    Dear Dean W, We appreciate that you have dedicated some of your time to provide us with an assessment on your stay. The special mentions you make on our departments will be transmitted to the management. Your comment will help us keep improving and perfecting...More

    A TripAdvisor Member
    1 review
    Reviewed 1 week ago via mobile

    Enjoyed our 5 night stay at Sol Costa Atlantis, rooms were spacious, rain shower was lovely and of the standard you'd expect in a 4* hotel. Lots of choice at breakfast with cooked breakfasts, fruit and cooked meats/cheeses and sweet options for those looking for...More

    Helpful?1  
    Response from AtlantisyPuertoPlaya, Guest Experience Manager at Sol Costa Atlantis

    Dear customer, I would like to thank you for choosing Sol Costa Atlantis to enjoy your holidays in Puerto de la Cruz. By reading your comment we are happy to know that you have enjoyed our services and attentions. We hope that you will visit...More

    Reviewed 2 weeks ago via mobile

    Just returned from here after spending a week here and it didn't disappoint,absolutely perfect clean hotel ,we were on the 8th floor sea view ,waking up each morning to the waves absolute bliss,we only had breakfast but it was very good with choice of eggs,cereal,fruit...More

    Helpful?1  
    Response from AtlantisyPuertoPlaya, Guest Experience Manager at Sol Costa Atlantis

    Dear Shazzza, Thank you for leaving us such a detailed comment on your stay at the Sol Costa Atlantis Hotel. We are happy to know that we have met your expectations. It is a pleasure to see that you highlight some of the departments, so...More

    Melia Jardines del Teide
    3,525 reviews
    #23 of 57 hotels in Costa Adeje
     
    Hotel Botanico & The Oriental Spa Garden
    1,513 reviews
    #2 of 80 hotels in Puerto de la Cruz
     
    TRYP Tenerife
    3,071 reviews
    #7 of 14 hotels in Los Cristianos
     
    4Dreams Hotel
    331 reviews
    #15 of 80 hotels in Puerto de la Cruz
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Beachfront
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Free Internet
    • Spa
    • Hotel Amenities
    • Business Center with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Pool
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • $85 - $163 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Top resorts Hotel in Puerto de la Cruz
    • #3 Spa Hotel in Puerto de la Cruz
    • #4 On the Beach Hotel in Puerto de la Cruz
    • #9 Luxury Hotel in Puerto de la Cruz
    Photos
    Traveler (789)
    Room & Suite (366)
    Dining (104)
    Pool & Beach (59)
    Nearby
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    Questions & AnswersAsk a question
    amy t
    Is this an expensive area of Tenerife to visit and how reasonably priced is the restaurant/bar facilities as well as the spa??
    April 23, 2017|
    Answer Show all 6 answers
    Response from Chrissie K | Reviewed this property |
    Outside restaurants/bars are slightly cheaper, we were half board but did eat in local restaurants because of the chaos in the hotel 'canteen' and it was nice having table cloths and napkins rather than the dirty chairs and... More
    0
    Votes
    Angelina_Serra
    Can you confirm there is sun at the pool. Some reviewers are saying that there isn't. If there is partial sun, which hours?
    March 30, 2017|
    Answer
    Response from voyager195248 | Reviewed this property |
    There is sun in the morning on the sea view side until early afternoon, but the best spots are at the back of the pool or along the deep side.
    0
    Votes
    Angelina_Serra
    I am struggling with deciding between this property and gran Melia palacio de isora. What are the pros? Cons? How is the area in each? How is the beach? Why is the price double?
    March 29, 2017|
    Answer Show all 4 answers
    Response from Princess315 | Reviewed this property |
    Dont stay here, the hotel next door the san felipe is far superior and a proper 4 star hotel
    0
    Votes
    Room Tips
    "upper floors, sea view"
    Read review
    "Sea view room"
    Read review
    "Mattress need to be softer."
    Read review
    "Sea view rooms with balcony are worth the extra"
    Read review