We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
Lugar Puerto Viejo 1, 38400 Puerto de la Cruz, Tenerife Spain
Lowest prices for your stay
Lock in the lowest price from these sites
Priceline$49
Travelocity$62
ZenHotels.com$52
StayForLong
Algotels$55
Vio.com$48
View all 15 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (83)
360
Panoramas (3)
Room & Suite (71)

About

#73 of 81 hotels in Puerto de la Cruz
Location
4.3
Cleanliness
3.6
Service
3.3
Value
3.4
Suggest edits to improve what we show.Improve this listing
Property amenities
Free High Speed Internet (WiFi)
Pool
Restaurant
Children Activities (Kid / Family Friendly)
Car hire
Business Center with Internet Access
Currency exchange
Non-smoking hotel
Wifi
Rooftop pool
Outdoor pool
Breakfast buffet
24-hour front desk
Show more
Room features
Private balcony
Kitchenette
Refrigerator
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, Spanish, German
119Reviews9Q+A15Room tips
Traveler rating
  • 11
  • 28
  • 32
  • 20
  • 28
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Sort by:
Most Recent
Ann C wrote a review Jan 2021
La Orotava, Canarias, Spain6 contributions17 helpful votes
I booked this hotel at an amazing price and TBH did not expect much. I had been in staying in Puerto before in a more expensive hotel that was not nearly as good as this. Yes, the hotel is old and the amenities are a little bit aged. BUT everything was squeaky clean. The staff was incredibly kind and helpful - eben when I lost my key and was in a rush to get back into my room for a conference call. Amazingly, the hotel wifi was good enough to have a conference call with several people reviewing videos. That was a very nice bonus. It meant I did not have to use my data plan. The location is unbeatable, right on Plaza del Charco and steps from the ocean. I particularly enjoyed the breakfast buffet which was very well rounded for a hotel in that price range. Because I was there during covid lockdown, the streets were quiet after 10pm. So I did not need to be concerned about noise from the Plaza and party goers. I can imagine that during normal times, it could be quite noisy. But will I stay here again? Definitely!!!
Read more
Date of stay: January 2021
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Apartamentos Pez Azul, Otros at Hotel Tropical
Responded Aug 27, 2021
Dear client, thank you very much for your visit and your feedback. It's a pleasure to know that you have enjoyed it. With our best regards Reservations Department
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
tweetypie0 wrote a review Mar 2020
Manchester, United Kingdom8 contributions1 helpful vote
+1
Stayed here with my boyfriend from 6th march to the 13th march. We booked last minute and we weren't expecting much based on other 3* hotels abroad but we were not disappointed. Lovely and clean hotel, friendly staff ect. Would of liked a kettle and a toaster in the room as standard but when we asked we were provided with them so that was good. Fantastic customer service. Beds were comfy and rooms were cleaned everyday except sunday and we were given fresh towels each time the room was cleaned. Basic kitchen but it was ok for us as it was so cheap to eat out and the quality of the food was extremely good. Our balcony over looked the square and had really pretty views. We sat out on the balcony each night listening to the live music from the bar next door. We never had a problem sleeping at all not even when the carnaval was on (that was a nice little unexpected bonus for us). The carnaval went on til the early hours with live bands and acts and an amazing procession through the streets. 2 pools on the roof that are AMAZING!! Definately made our holiday! All in all a fantastic, relaxing holiday, location is perfect!! We will be returning here again!!
Read more
Date of stay: March 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from grupopezazulturismo, Director de Relaciones con Clientes at Hotel Tropical
Responded Mar 24, 2020
Dear customer, we appreciate your stay and comments. We are pleased to hear that you enjoyed it and hope you visit us again soon. Best regards. Reservations department
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marge wrote a review Oct 2019
Birmingham, United Kingdom409 contributions116 helpful votes
Loved our break in this basic hotel in great location - buzzing square with loads to see & do. 2 small pools on roof with amazing views. Best of all maids came every day - really cleaned rooms & got fresh towels every day too. This is a bargain budget basic hotel- no complaints at all for the low price.
Read more
Date of stay: October 2019Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Response from grupopezazulturismo, Director de Relaciones con Clientes at Hotel Tropical
Responded Oct 28, 2019
Dear customer, we appreciate your stay and comments. We are pleased to hear that you enjoyed it and hope you visit us again soon. With best regards. Reservations department
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Leif B wrote a review Apr 2019
Pietarsaari, Finland2665 contributions292 helpful votes
We stayed one week at the Hotel Tropical. The hotel is rather nice and we had a big room and comfortable beds. It was difficult to find the reception; they have no hotel sign outside the door. They have shared reception with the hotel Park Plaza. When you go to the Hotel Tropical rooms you must go up one floor and then go through a long corridor and then take the elevator up to your room. The staff was friendly and the breakfast was good enough. The hotel is situated very near the Plaza del Charco, the heart of the town, with many nice restaurants. The bus station is also a few minutes away, so you can visit the neighbor towns, because there isn’t anything to see in Puerto. The only museum was closed for renovation. The only disturbing thing is the loud music outside the hotel until midnight, which makes sleeping difficult.
Read more
Date of stay: March 2019
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Response from Qmanagerservice, Director de Recepción at Hotel Tropical
Responded Apr 17, 2019
Good Afternoon Leffex Thanks so much for sharing your review by Tripadvisor. We hope to see you again. Best Regards
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nola E wrote a review Oct 2018
Leeds, United Kingdom9 contributions19 helpful votes
Stayed here for a week with my sister booked as a cheap last minute holiday. We flew to the South pre booked a hired car for 75.00 and took us approx 1 hour 15 min, a little difficult to find due to one way system near the hotel but asked passers by who directed us. We booked room only as we wanted to eat out. First impression of the room was OK had everything we needed mainly a fridge to keep the alcohol. Had a sea view. Balcony tiny but better than nothing. No hair dryer but reception gave us one for the week. Shower good and the bed one of the comfiest I have ever slept in. Location central able to walk to the beach, lido and beautiful restaurants all around. Loved the pool on the roof great for sun bathing and a dip. A must if you like cocktails is F&M they are amazing, never had a cocktail as big in my life. Supermarket just over the road has everything you could possibly need with very reasonably prices. Eat twice at the Chinese opposite and the restaurant on the corner with the live music. Great location for couples and can't wait to go again and take the hubby.
Read more
Date of stay: September 2018
Rooms
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Response from Qmanagerservice, Director de Recepción at Hotel Tropical
Responded Oct 10, 2018
Good Afternoon Ms. Nola; Thanks so much for sharing your review about your stay with us. We are pleased your expererience was perfect. We hope to see you back soon. Best Regards
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
davyobrien67 wrote a review Jun 2018
Glasgow, United Kingdom17 contributions17 helpful votes
Clean room,small and basic.All rooms are right next to Compestalano restaurant which has loud and very poor live music 7 nights a week.Great location for getting out and about but if it's a peaceful and relaxing holiday you want STAY clear.The breakfast is also geared for German and Scandinavian clients,,,,,not British.All in all quite enjoyed my stay but definitely would not return.
Read more
Date of stay: June 2018
Location
Cleanliness
Service
Trip type: Traveled as a couple
Room Tip: Room 103,203,303.These are on South side and slightly quieter.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Response from Qmanagerservice, Director de Relaciones Públicas at Hotel Tropical
Responded Jun 22, 2018
Good Morning; Thank you very much for sharing your comments on tripadvisor Best regards
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ado56 wrote a review Nov 2017
Dublin29 contributions15 helpful votes
Clean rooms which have all the basics. Ate out all the time, so didn't cook. Great staff who are very helpful. Right in the center of everything but noisy. No air con so can get pretty hot at night - need to sleep with window open. Not for light sleepers due to the noise from the Plaza. But that said, it is not a problem for us and we are return visitors and love the location and buzz.
Read more
Date of stay: October 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Qmanagerservice, Director de Relaciones Públicas at Hotel Tropical
Responded Jan 11, 2018
Good Morning Ado 56; Thank you for leaving your review on Tripadvisor and for having chosen our Aparthotel Tropical as your holiday destination. Your comment about our staff makes us really happy as they all do their absolute best each day for our guests to be left without wishes. Again, thank you for your kindness and trust. We hope this was just the first of many visits for you to Aparthotel Tropical. Best Regards
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gav696 wrote a review Oct 2017
Norwich, United Kingdom12 contributions25 helpful votes
The people who have posted negative reviews must be expecting too much. A lovely week was had. Room clean and well maintained. Brilliant shower. Never did find the Mardy bloke on the desk.......Either he has a new job or he's been on niceness lessons. Couldn't fault the staff who were very helpful and attentive. Yes the square is a little noisy due to the live music (limited repertoire) from next door but what do you expect on holiday.....in bed with your Horlicks by 10? Overall a very pleasant stay.
Read more
Date of stay: October 2017Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Response from Qmanagerservice, Director de Relaciones Públicas at Hotel Tropical
Responded Jan 11, 2018
Good Morning Gav696; We from Aparthotel Tropical would like to thank you for sharing your amazing experience in our hotel with us on Tripadvisor. We hope you will stay with us again soon and our apologies for taking time to answer your comment. Our best regards. Aparthotel Tropical.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jean p wrote a review Oct 2017
Manchester, United Kingdom71 contributions54 helpful votes
we have just had 2 fantastic weeks at the tropical very great place to stay lovly and clean staff very nice rooms very clean a little dated but was well worth the money we paid 12 of us went no complates would reccomend to anyone every thing you need is right on hand bars restaraunts shops music great time had by all 12 of us thank you
Read more
Date of stay: August 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Qmanagerservice, Director de Relaciones Públicas at Hotel Tropical
Responded Jan 11, 2018
Good Morning Mr. Jean P; From the entire team of Aparthotel Tropical we would like to thank you for your great comment on Tripadvisor. We hope you will be back for another amazing holiday in our hotel soon and our apologies for taking time to answer your comment. Our best regards. Aparthotel Tropical
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Steve D wrote a review Aug 2017
Kirkby Lonsdale, United Kingdom2 contributions
As others have said,very noisy at night because of the disco at the restaurant opposite,its impossible to sleep.miserable bloke at the desk doesn't seem to care.you be best sleeping outside on the seafront ! Only rated it a 1 because you can't give a zero
Read more
Date of stay: August 2017Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Previous
PRICE RANGE
$42 - $58 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
tropical hotel puerto de la cruz
LOCATION
SpainCanary IslandsTenerifePuerto de la Cruz
NUMBER OF ROOMS
39
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

HOTEL TROPICAL $45 ($̶6̶2̶) - Prices & Reviews - Puerto de la Cruz, Spain

Frequently Asked Questions about Hotel Tropical
Which popular attractions are close to Hotel Tropical?
Nearby attractions include The Molly Malone (0.2 miles), Puerto Street Art (0.1 miles), and Iglesia de Nuestra Senora de la Pena Francia (0.1 miles).
What are some of the property amenities at Hotel Tropical?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Hotel Tropical?
Guests can enjoy an on-site restaurant during their stay.
What are some restaurants close to Hotel Tropical?
Conveniently located restaurants include Ibéricos Gastro-Bar, El Taller Seve Díaz, and Casa Mediterránea.
Are there opportunities to exercise at Hotel Tropical?
Yes, guests have access to a pool during their stay.
Which languages are spoken by the staff at Hotel Tropical?
The staff speaks multiple languages, including English, Spanish, and German.
Are there any historical sites close to Hotel Tropical?
Many travelers enjoy visiting Castillo de San Felipe (0.5 miles), The English Library Tenerife (0.6 miles), and Bateria de Santa Bárbara (0.2 miles).