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Aparthotel Tropical

C/ Puerto Viejo, 1, 38400 Puerto de la Cruz, Tenerife, Spain
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Aparthotel Tropical
Aparthotel Tropical
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60 Reviews from our TripAdvisor Community

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Showing 20: English reviews
Glasgow, United Kingdom
2 reviews
2 of 5 stars Reviewed 1 week ago

Room was fine although had to ask for clean towels a few times. They advertise your able to keep your room for a late checkout, they were overbooked when we were there . We received a room on last day for a shower with no electricity so had to shower in the dark ! The hotel advertises to meet dietary... More 

Helpful?
Thank paulineg00dall
Oswestry, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here in June for a week it was very clean the food was varied but nice and fresh. Think we had a decent room 407 with a massive balcony overlooking the plaza. Music at pub directly below was good from 10 pm til 12 am! The staff were great all very friendly and helpful. Not much for kids... More 

Helpful?
Thank Tina J
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed January 26, 2016 via mobile

We stayed here for one week. You shouldn't expect 5* hotel because clearly this is not one. But all in all I think it's good hotel right in the middle of everything. We were very pleased about the location. It can be a bit noisy at nights if you have your balcony facing the Plaza del Charco but we weren't... More 

Helpful?
1 Thank 178hennav
Qmanagerservice, Director de Relaciones con Clientes at Aparthotel Tropical, responded to this review

Dear Customer We are delighted that your experience has been satisfactory. We note your comments to continue our improvement process. Yours faithfully More 

Wales, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed December 29, 2015 via mobile

Paid half board but ate out. I thought food was either cold and uncooked or left shrivelled and wasted because I tried various different timetables in vain. Taking a shower was a nightmare because of a fixed soap dispenser on the wall at head height ofmyself and I kept hitting my head on it also if the water pressure got... More 

Helpful?
2 Thank cjinks2014
Qmanagerservice, Director de Relaciones con Clientes at Aparthotel Tropical, responded to this review

Dear Customer We regret that your experience has not been satisfactory. We note your comments to investigate what happened. Yours faithfully More 

Travelers are raving about these Puerto de la Cruz hotels

Hythe, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed December 9, 2015 via mobile

I'm here now...a bit noisy in the mornings if you've had to much..but otherwise it's not all that bad....location is spot on.. Bang in the middle of it....2mins from top restaurants, the beach, and bars which are quiet through this month, staff are helpful, yes it's dated, but the pools on the roof and scenic views are excellent,, it's clean... More 

Helpful?
Thank david m
Qmanagerservice, Director de Relaciones con Clientes at Aparthotel Tropical, responded to this review

Dear Customer We are delighted that your experience has been satisfactory. We hope to see you back with us. Yours faithfully More 

Leicester, United Kingdom
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed November 19, 2015

Pictures looked fan, location is excellent. What you don't find out until you get there is that the entrance is shared with another hotel/apartment making it very difficult to find. Shabby reception and ignorant reception staff make this even worse if that's possible. Access to "the Tropical" part of the building is through a maze of dark uninviting corridors. Fridge... More 

Helpful?
Thank sjworwood
Qmanagerservice, Director de Relaciones con Clientes at Aparthotel Tropical, responded to this review

Dear customer. After carefully reading each paragraph of your claim, we have opened a serious incidence in the company to review all aspects and take the measures necessary for not repeating situations like that. We have protocols in each of our departments, especially defined in the housekeeping department and we consider very important to make the stay of our clients... More 

Kendal UK
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed November 1, 2015

I went self catering as I like to be flexible. My first room did not have a balcony as booked and the table was insecure to the wall. My second room had a very small balcony. The cooking facilities were 2 electric hotplates, sink and a fridge. No cooking utensils, Electric kettle, Oven or Microwave. You couldn't fry an egg!... More 

Helpful?
1 Thank ken9992014
Qmanagerservice, Director de Relaciones con Clientes at Aparthotel Tropical, responded to this review

Dear Customer. We regret that your experience was not satisfactory. Outside noises are due to the central location of the apartments. Visit the rest of our accommodations where you can find more quiet spaces. Yours faithfully More 

Romford, United Kingdom
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed December 5, 2014

Lets just start by saying this is a budget Hotel (maybe 2 star i am not sure) and i will judge it on that. I stayed at this hotel because it was very cheap, and available. We had struggled to find something in a busy time of year for the Island and had little choice but to stay here. I... More 

Helpful?
7 Thank Mitch C
Qmanagerservice, Director de Relaciones Públicas at Aparthotel Tropical, responded to this review
Google Translation

Estimado Mitch, Nos satisface que haya disfrutado de su estancia en nuestro hotel. Agrademos sus comentarios y tomamos nota de... More 

Madrid, Spain
Level Contributor
36 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed January 10, 2014

We booked for seven days but decided to move resort after one night as Puerto de la Cruz is for the elder generation and lacks beaches and nightlife. The hotel is great value if you just want to put your head down but do not expect luxury. The rooms are very basic and slightly depressing in decor. They are cleaned... More 

Helpful?
4 Thank RMJ0nes
County Donegal, Ireland
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed November 12, 2013

Terrible horrible dirty place. Turned on my heal and left. I was nearly going to wipe my feet in the way out. Carpet filthy, 2 small camper like beds. Door wouldn't lock. One small window overlooking someone else's balcony. Would not stay here if I was paid to. We ended up booking into another hotel for the week at our... More 

Helpful?
1 Thank Anneire
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Laundry Service

Additional Information about Aparthotel Tropical

Address: C/ Puerto Viejo, 1, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: $25 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aparthotel Tropical 3*
Number of rooms: 39
Reservation Options:
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Also Known As:
Tropical Hotel Puerto De La Cruz
Aparthotel Tropical Tenerife/Puerto De La Cruz
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