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Puerto Azul Hotel

Calle El Lomo, 24, 38400 Puerto de la Cruz, Tenerife, Spain
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1 room 1 adult
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87 Reviews from our TripAdvisor Community

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Baden, Schweiz
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Beds are like prison cells, no ambiance and too pricy for what is offered. The besser are like convertible beds and not comfortable at all. Staff might be nice but that doesn't help to have a good rest. Door slamming the whole night, and no isolation at all! Not to be recommended at all!!!! Wifi connection is bad in the... More 

Helpful?
Thank matjamu76
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Too noisy, hardly got any sleep, tried to book an early flight home but, it was not possible to do so. People banging doors very loudly, constantly throughout the night, radio playing with music echoing all around the building. I also encountered a domestic argument by neighbouring occupants. I can`t wait to fly home.

Helpful?
1 Thank June S

Travelers are raving about these Puerto de la Cruz hotels

A TripAdvisor Member
5 of 5 stars Reviewed December 17, 2015 via mobile

A great hotel if you want to be in the hearth of El puerto de la Cruz. Close to all amenities, fast and reliable WiFi. Not luxury but clean rooms. A perfect choice for independent travellers. I can't understand the complains specially thinking about the quality/price relation.

Helpful?
Thank A TripAdvisor Member
Copenhagen, Denmark
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed October 28, 2015 via mobile

Extremely helpful, nice staff on reception. Unfortunately, the room we were in was in need of some TLC. Functional, but the bed was extremely hard, and hard to sleep. Small room and balcony, but the price was extremely competetive. Worst thing was the noise pollution - I could hear vividly people in the adjacent rooms - way too mich detail... More 

Helpful?
Thank DanBakke
Aarhus
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 7, 2015

If you stay here you can go everywhere and the option are great - just go and really enjoy looking for them. Among you and especially on the Beach nice people are openminded to accomplish you making up a great atmosphere about talking, going Places and meeting new friends in a delightfull clima.

Helpful?
2 Thank PeterFjendbo
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 5, 2015 via mobile

We spent here 14 days on june. Hotel personal was very helpfully and frendly. They recomended to us visit some interesting place and events in the city Hotel is in middle in the town, near beach. Everything was fine.

Helpful?
2 Thank Raimondas M
Tampere, Finland
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 25, 2015

The service staff of this hotel is the best of all I have ever seen. The girls Linda, Lili, Veronica and Marta are very friendly and make a lovely atmosphere in the hotel. They can give you all information you need. The cleaning of the rooms is excellent. The service staff speaks different languages: Spanish, German, English, Russian, Ukrainian and... More 

Helpful?
3 Thank Valentina R
ufford, suffolk
Level Contributor
135 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
3 of 5 stars Reviewed February 27, 2015

Wife and I spent 3 nights here. Great location, decent room, lovely and helpful staff. Only downside was the noisy rooms and very noisy street outside. However, this was good value and we would return.

Helpful?
4 Thank suffolkbirdie
London, United Kingdom
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed January 1, 2015

Chose this hotel on the basis of the location, which is excellent for all the amenities, bus station, shops and access to centre of town. This is in a lovely, relatively quiet part of the old town in a pedestrianized section with small restaurants and lovely old houses. From my roof terrace on the 5th floor I had a superb... More 

Helpful?
3 Thank CelticBikerUK
Birmingham, United Kingdom
Level Contributor
56 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed December 5, 2014

This was my second time to stay at this hotel which is located on a quiet and convenient pedestrianised street. I stayed for 9 nights in a twin room looking out onto the courtyard at a price of €34 a night. The room consisted of a bedroom, bathroom and hallway containing a wooden cupboard where there are warm blankets for... More 

Helpful?
1 Thank Eurasiatraveller2014
Hotel_Puerto_Azul, Manager at Puerto Azul Hotel, responded to this review

Dear Eurasiatraveller, Thank you for staying with us and we really appreciate your feedback so we can improve better. We are constantly improving and repairing the rooms and its contents, while some of the fixes can be dealt with immediately (like replacing pillows), some others require external contractors... but we endeavour to have them fixed asap :) We apologise for... More 

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