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Calle San Telmo 5, 38700 Santa Cruz de la Palma, La Palma Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (94)
Room & Suite (13)
Dining (5)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 10/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 10/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#1 of 5 hotels in Santa Cruz de la Palma
Travelers' Choice
Those looking for a special place to feel good in La Palma will feel at home in the City Hotel San Telmo. The old house was built 350 years ago and was completely renovated as the hotel building was finished in 2008, complementing each other with style. Fully equipped with the best quality, attention to detail and an unusual location in the old town of Santa Cruz, the hotel offers both individual and business travellers many possibilities. At the Hotel San Telmo, the owners personally take care of you and make sure that you are having a nice stay.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Pool / beach towels
Breakfast available
Breakfast buffet
Rooftop terrace
Baggage storage
Non-smoking hotel
Vending machine
Outdoor furniture
Sun terrace
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Room features
Private balcony
Bottled water
Coffee / tea maker
Flatscreen TV
Bath / shower
Hair dryer
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Good to know
Great View
Languages Spoken
English, Spanish, German
175Reviews3Q+A23Room tips
Traveler rating
  • 138
  • 30
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  • 3
Time of year
Traveler type
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  • English
Popular mentions
vickyb wrote a review Oct 13
Wigan, United Kingdom54 contributions4 helpful votes
We only went for one night but what an experience! We arrived and booked in staff very friendly asked if what would we like for breakfast in the room the next day for 9am. We got a nice big room with a lovely ocean view, very clean. Balcony was small but enough to sit out on comfortable. We went for a walk and went up the the bar on our return on the 5th floor with lovely ocean views got a complimentary cocktail🍸. On arrival back on the room Cava arrived in iced bucket lovely champers glasses🍾 and it was very nice sat on the balcony. When the breakfast arrive on the dot to our room the next morning we expected an english but honestly can say best variety anyone could have wished for had a bit of everything from eggs, beans, sausages, cheese, ham, bread, fruit, pastries, tea, coffee. Couldn't have been more accommodating. 5 stars 🌟 for effort. Lovely stay and experience
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Date of stay: October 2020Trip type: Traveled as a couple
HorizonOnMountain wrote a review Aug 2020
United Kingdom38 contributions35 helpful votes
Make sure you read the cancellation policy before you book, especially in this COVID-19 affected world. Our flights were cancelled due to governmental travel restrictions. Hence, we had to cancel our holiday but were already beyond the Hotel's free cancellation period which was 2 WEEKS before the check-in date! All other hotels we booked on this trip refunded us despite their cancellation policies but not this one. Despite never stepping into this hotel, we lost nearly half our monthly salary to this hotel through no fault of our own whatsoever.
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Date of stay: March 2020
Room Tip: Choose different hotel
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Response from STLP-Hoteles La Palma, Inhaber at Hotel San Telmo
Responded Sep 6, 2020
Dear Mr. Gupta, thank you for giving me the opportunity to explain the situation again. We have offered you to receive a voucher for the four nights you have booked with us. You agreed to that! After some time, you asked us to charge you for your reservation and send you the bill in order to get a replacement from your insurance company instead of getting a voucher. We fulfilled your wish. For any reason you asked later on to refund the paid amount of your booking. We offered you again a voucher, but you did not accept it. For the period of time your reservation was made, there was no travel ban from the UK or Spain. Guests from the UK continued to arrive and were very satisfied. Read the comment below from our guest Bev890! Stay healthy and all the best for you.
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Kristina S wrote a review Aug 2020
Nerja, Spain33 contributions1 helpful vote
Good location, nice rooms and a cozy roof terrace. I also had a beautiful small patio outside my room. The rooms were clean and spacious. The breakfast was also very nice. Close to everything in town. I will go back for sure!
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Date of stay: August 2020Trip type: Traveled solo
Bev890 wrote a review Mar 2020
Buckingham, United Kingdom43 contributions28 helpful votes
This is a charming small hotel. Our room was lovely, the communal areas are great and the patio areas, beautiful. We thought breakfast each morning was lovely and plentiful. The hotel is also in an excellent position for walking into town ( 5 minute walk). The real test of people/businesses is how they cope when things go wrong or in an emergency. The way this hotel dealt with the CV outbreak and restrictions by the Spanish government was excellent. We were kept very well informed, everybody was very helpful and it was a great idea to use the restaurant next door for supplying takeaway meals, it made a real difference to our week when everywhere closed down. We will definitely return to this hotel and strongly recommend it.
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Date of stay: March 2020Trip type: Traveled as a couple
suzannah g wrote a review Feb 2020
San Francisco4 contributions1 helpful vote
Simple but stunning. I stayed in a sea view room overlooking a beautiful courtyard with sea views in the distance. I do not usually travel alone but on this occasion I did and everything from the location of the hotel to its friendly owners was perfect. The hotel is immaculate, the optional breakfast, superb and I don’t think I could have stayed anywhere better. I have been home a week and still basking in wonderful memories not just of the hotel but the island itself. Highly recommended. Thank you Hotel San Telmo, you were everything I needed and more.
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Date of stay: January 2020Trip type: Traveled solo
1 Helpful vote
$86 - $120 (Based on Average Rates for a Standard Room)
SpainCanary IslandsLa PalmaSanta Cruz de la Palma
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Frequently Asked Questions about Hotel San Telmo
Which popular attractions are close to Hotel San Telmo?
Nearby attractions include Volcano Route (0.3 miles), Calle O'Daly (0.1 miles), and Balcones de la avenida Maritima (0.3 miles).
What are some of the property amenities at Hotel San Telmo?
Some of the more popular amenities offered include free wifi, breakfast buffet, and a rooftop terrace.
What food & drink options are available at Hotel San Telmo?
Guests can enjoy breakfast during their stay.
What are some restaurants close to Hotel San Telmo?
Conveniently located restaurants include Enriclai, El Cafe de Don Manuel, and La Placeta.
Which languages are spoken by the staff at Hotel San Telmo?
The staff speaks multiple languages, including English, Spanish, and German.
Are there any historical sites close to Hotel San Telmo?
Many travelers enjoy visiting Parque Arqueologico de Belmaco (0.3 miles), Castello de la Virgin Mary (0.6 miles), and Historisches Rathaus von Santa Cruz, auf La Palma (0.1 miles).