Hotel San Telmo

Hotel San Telmo

Calle San Telmo, 5, 38700 Santa Cruz de la Palma, La Palma Spain
Traveler (168)
Room & Suite (37)
Dining (7)

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About

#1 of 3 hotels in Santa Cruz de la Palma
Location
4.6
Rooms
4.5
Value
4.8
Cleanliness
4.9
Service
4.8
Sleep Quality
4.7
Those looking for a special place to feel good in La Palma will feel at home in the City Hotel San Telmo. The old house was built 350 years ago and was completely renovated as the hotel building was finished in 2008, complementing each other with style. Fully equipped with the best quality, attention to detail and an unusual location in the old town of Santa Cruz, the hotel offers both individual and business travellers many possibilities. At the Hotel San Telmo, the owners personally take care of you and make sure that you are having a nice stay.
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Property amenities
Free High Speed Internet (WiFi)
Wifi
Breakfast available
Breakfast buffet
Rooftop terrace
Baggage storage
Non-smoking hotel
Outdoor furniture
Vending machine
Sun terrace
Room features
Private balcony
Safe
Telephone
Bottled water
Coffee / tea maker
Flatscreen TV
Bath / shower
Hair dryer
Wake-up service / alarm clock
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
Quiet
Romantic
Languages Spoken
English, Spanish, German

Location

Calle San Telmo, 5, 38700 Santa Cruz de la Palma, La Palma Spain
Name/address in local language
Traveler rating
  • 168
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  • 2
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Detailed Reviews
david h wrote a review Feb 2
Bolton, United Kingdom
5.0 of 5 bubbles
This hotel is a little gem in the heart of Santa Cruz old town. It is a lovely fusion of old and new. Our room was in the old building, but had all the modern facilities that you would expect and was really quiet - the town is quiet in any case, but once the door was shut it was completely peaceful. The room was spacious the bed a king size and a good size bathroom with decent (German level of) shower pressure.
The staff at the hotel are really friendly and very helpful.
Breakfast was fantastic - buffet style continental breakfast with boiled eggs and as much (really nice) coffee as you can drink on request. During the day a bean to cup coffee machine was available for guests as well as fresh fruit and cakes/biscuits and tea.
We used the roof top sun terrace a few times as well as the room’s own balcony. The sun is on the terrace all morning, and then as the afternoon progresses it moves into shadow. At night the terrace and courtyard are lit by candles - beautiful.
The hotel is a short walk from the sea front (from the roof top terrace you look out over a few buildings and then the sea and, on a clear day, Tenerife in the background. We ate at a couple of local restaurants (La Lonja, La Placeta, La Chalana) all great (fresh fish, etc) and sensibly priced compared to the UK. The music and dance classes across the square along the road provide a great background vibe into the evening for both the hotel and La Chalana restaurant (but they do stop before bedtime!)
We hired a car - recommended to see the island, but:
-the roads on the island, while very well built and maintained, have plenty of sharp turns as the zigzag up and down the mountain
-in (the old) town the streets are narrow (tip: hire a small car)
-the hotel has on street parking and sometimes the closest space was a 5min walk away, but we always got a space (tip: hire a small car).
Summary: a brilliant base for exploring the island - we will be back.
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Date of stay: January 2025
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled as a couple
Room Tip: If hiring a car rent a small one
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DairyFreeDinerUK wrote a review Jan 2025
Worcester, United Kingdom
4.0 of 5 bubbles
We had a pleasant stay at Hotel San Telmo but echo some of the comments from previous guests. The rooms are lovely and clean and the views and terrace are beautiful. We also appreciated the complimentary coffee and fruit.

Sadly there are 2 cats on site that woke us up daily crying in the courtyard, this generally started at 04:00 AM and they were also allowed on all of the hotel furniture in shared and public areas (great if you love cats but a little restrictive if you are allergic to them as I am).

We stayed over NYE and the hotel isn’t really equipped for this at all. After we couldn’t find any parking the hotel didn’t respond to our email and on calling advised that they didn’t know what we should do and where we could leave our car. Parties started at midday and finished at 05:30 AM and sadly the rooms are not remotely soundproof.

The first night of our stay was a Saturday and also very loud with bangers being let off and a party which went on until 02:00 AM.

We had breakfast on the first day but as per the reviews from other guests felt that it was a little overpriced for what was available.
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Date of stay: December 2024Trip type: Traveled as a couple
Room Tip: Parking is impossibly during busy times (we had a 10 minute/0.5 mile walk with baggage on NYE)...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CJBRJB wrote a review Feb 2024
Godstone, United Kingdom
4.0 of 5 bubbles
This is a very nice hotel, situated within 5 minutes walk to the central square in Santa Cruz. The receptionist is very helpful and they provide a water dispenser near the reception area. There is also an honesty bar so you can buy a beer and relax on the sun terrace at the end of the day. We stayed in the "Rooms Casa San Telmo" which is accessed via the hotel and is effectively at the back of the hotel. These rooms were quite spacious, like a mini apartment but they did lack natural light which wasn't a major problem but we found the room very noisy at night as you are below street level so you can hear people talking as they pass by and you hear the traffic quite a bit. Therefore I would say pick a room in the hotel.
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Date of stay: January 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Liz wrote a review Feb 2024
4.0 of 5 bubbles
We had a very comfortable 4 night stay in this small hotel. There are only 10 rooms. We had the room next to the reception which was large and had a balcony that overlooked the courtyard and terrace with views of the sea. The owners of the hotel, were very kind in allowing us to check in early and were able to recommend places to eat etc. We decided to have Continental breakfast each morning which was delicious and good value. You need to be fit to stay anywhere in the town as it is built on a hillside with steep cobbled streets and steps that go on forever! I would avoid the time of year when there is a festival called "Los Indianos" celebrating and remembering the islands ancestors who left the island to go to Venezuela and Colombia to earn money before returning back to La Palma. It is very noisy and white talcum powder is thrown about making everything very slippery. We arrived a few days after it and although the streets had been washed it was slippery underfoot.
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Date of stay: February 2024
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled as a couple
Room Tip: You need to be fit as to get anywhere one needs to navigate steep narrow lanes or steps. Parking...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Arne Geusens wrote a review Jan 2021
Genk, Belgium
5.0 of 5 bubbles
Hotel San Telmo is a hidden jam in Santa Cruz de la Palma. We stayed here for 12 nights during our ‘escapefrombelgium’ holiday. For us it was the perfect base to discover the island. The hotel is in the city centre of the capital. This means you can walk to all restaurants in town. We also had never a problem to find a parking spot for our rental car.

Officially it’s a 2-star hotel but I would rate it as a very good 3-star hotel. For kindness and service we give it 5 shining stars. Bernhard, the owner, helped us with booking restaurants, gave information about the excursions and handled our laundry what was highly needed because we stayed much longer than originally planned.

The breakfast is really good with choice between different breads, 6 types of cheese and 6 types of meat, jams, cereals, yoghurt, fruit, fresh oranje juice and good coffee. You can also get a boiled egg.

We stayed in 1 of the 2 bigger studios because of the extra space. They are located on the ground floor so don’t expect a view. There are other rooms that even offer a view towards the ocean.

Our conclusion: if you are looking for a nice place, full of character with a good breakfast and excellent service, let hotel San Telmo be your choice!
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Date of stay: January 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jmt12london wrote a review Apr 2023
Agonda, India
5.0 of 5 bubbles
this hotel is a really find. situated a short walk up the straits from the coastal road, it had everything we were looking for: spacious and clean room, with a very comfortable bed and decorated with taste, a small terrace catching the morning sun and a wonderful lounge and garden area, perfect for relaxing. the staff was very friendly and water, coffee, tea and fresh fruit were available at all times free of charge - a small gesture that makes all the difference. it made our stay even more enjoyable as we loved la palma and santa cruz. highly recommended.
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Date of stay: March 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SurreyDavies_Family wrote a review Jul 2023
Ash, United Kingdom
5.0 of 5 bubbles
Just got back from spending a week at the hotel with my son, we used it as a base to explore the island. The hotel is excellent, the staff lovely. The rooms are a good size and very clean. The breakfast was great as was the free fruit and water cooler to fill bottles prior to our trips. The honesty bar and outside terraces were ideal for relaxing in the evenings. The hotel is about a 10 min walk down into town for a good selection of shops, bars and restaurants and pick up points for various island tours. We'll definitely be back.
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Date of stay: July 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
These reviews are machine translated from their original language. Show machine translations?
Gunda F wrote a review Aug 2023
+1
5.0 of 5 bubbles
This little hotel is gorgeous! My room was very nice with a nice bathroom and a small terrace, everything very clean. The patio and the roof are beautiful, there are fish, birds, a dog and two cats that always came to greet me 💗. The buffet breakfast is very rich, like having breakfast with the family. I loved my stay at this hotel and I will definitely return!
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Google
Date of stay: August 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HorizonOnMountain wrote a review Aug 2020
United Kingdom
1.0 of 5 bubbles
Make sure you read the cancellation policy before you book, especially in this COVID-19 affected world.

Our flights were cancelled due to governmental travel restrictions. Hence, we had to cancel our holiday but were already beyond the Hotel's free cancellation period which was 2 WEEKS before the check-in date!

All other hotels we booked on this trip refunded us despite their cancellation policies but not this one. Despite never stepping into this hotel, we lost nearly half our monthly salary to this hotel through no fault of our own whatsoever.
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Date of stay: March 2020
1.0 of 5 bubblesRooms
1.0 of 5 bubblesService
Room Tip: Choose different hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from STLP-Hoteles La Palma, Inhaber at Hotel San Telmo
Responded Sep 6, 2020
Dear Mr. Gupta, thank you for giving me the opportunity to explain the situation again. We have offered you to receive a voucher for the four nights you have booked with us. You agreed to that! After some time, you asked us to charge you for your reservation and send you the bill in order to get a replacement from your insurance company instead of getting a voucher. We fulfilled your wish. For any reason you asked later on to refund the paid amount of your booking. We offered you again a voucher, but you did not accept it. For the period of time your reservation was made, there was no travel ban from the UK or Spain. Guests from the UK continued to arrive and were very satisfied. Read the comment below from our guest Bev890! Stay healthy and all the best for you.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Helen D wrote a review Aug 2023
Heerjansdam
5.0 of 5 bubbles
What a super nice hotel!
We had a wonderful time here.
Rooms are nicely decorated, good beds and super clean.
The courtyard garden with terrace overlooking the sea is also beautiful, and especially cozy in the evening with the candles lit. Pure enjoyment with a good glass of wine, which you can also get in this hotel.
Breakfast is also very neat and good.
The owner and staff are very neat and helpful.
And even the pets, the 2 cats and the dog, give you a warm welcome.
In short, if you stay in La Palma, we would definitely recommend this hotel.
Thank you for the good care and our beautiful stay.
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Google
Date of stay: August 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
…
Answer from StephenSW19
London, United Kingdom114 contributions33 helpful votes
Flight takes about 4 hours.
SueR asked a question Jul 2016
Pembrokeshire, United Kingdom65 contributions40 helpful votes
Does this hotel have a carpark or parking available close by?
Answer from STLP-Hoteles
Santa Cruz de la Palma, Spain13 contributions
Buenas tardes, parking is easy, safe and free in our street! As a town hotel, we don't have a private parking.
Answer from Sangria0955
Fuerth, Germany233 contributions168 helpful votes
Wir waren eine Woche in dem Hotel und haben in der Strasse vor dem Hotel immer einen kostenlosen Parkplatz geefunden.
grimentzblau wrote a tip Yesterday
Bern, Switzerland27 contributions7 helpful votes
5.0 of 5 bubbles
"In the road called San Telmo, You'll find everytime a parking lot for Your car, even all the other places down on the centre are occupied."
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david h wrote a tip Feb 2
Bolton, United Kingdom55 contributions86 helpful votes
5.0 of 5 bubbles
"If hiring a car rent a small one"
Read full review
DairyFreeDinerUK wrote a tip Jan 2025
Worcester, United Kingdom36 contributions12 helpful votes
4.0 of 5 bubbles
"Parking is impossibly during busy times (we had a 10 minute/0.5 mile walk with baggage on NYE) and we wouldn’t recommend breakfast."
Read full review
Liz wrote a tip Feb 2024
9 contributions2 helpful votes
4.0 of 5 bubbles
"You need to be fit as to get anywhere one needs to navigate steep narrow lanes or steps. Parking can also be a problem near to the hotel"
Read full review
HorizonOnMountain wrote a tip Aug 2020
United Kingdom37 contributions35 helpful votes
1.0 of 5 bubbles
"Choose different hotel"
Read full review
Not the right property for you?
There are more places to choose from in the Santa Cruz de la Palma area.
PRICE RANGE
$91 - $104 (Based on Average Rates for a Standard Room)
LOCATION
SpainCanary IslandsLa PalmaSanta Cruz de la Palma
NUMBER OF ROOMS
8
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL SAN TELMO - Updated 2025

Frequently Asked Questions about Hotel San Telmo
Which popular attractions are close to Hotel San Telmo?
Nearby attractions include Balcones de la avenida Maritima (0.3 miles), Calle O'Daly (0.1 miles), and Iglesia Matriz de El Salvador (0.2 miles).
What are some of the property amenities at Hotel San Telmo?
Some of the more popular amenities offered include free wifi, breakfast buffet, and a rooftop terrace.
What food & drink options are available at Hotel San Telmo?
Guests can enjoy breakfast during their stay.
What are some restaurants close to Hotel San Telmo?
Conveniently located restaurants include El Cafe de Don Manuel, Restaurant El Casino, and Carlos Tasca.
Which languages are spoken by the staff at Hotel San Telmo?
The staff speaks multiple languages, including English, Spanish, and German.
Are there any historical sites close to Hotel San Telmo?
Many travelers enjoy visiting Parque Arqueologico de Belmaco (0.3 miles), Castello de la Virgin Mary (0.6 miles), and Historisches Rathaus von Santa Cruz, auf La Palma (0.1 miles).
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