Hotel San Telmo
Calle San Telmo 5, 38700 Santa Cruz de la Palma, La Palma Spain
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About
#1 of 5 hotels in Santa Cruz de la Palma
Location
4.6
Cleanliness
4.9
Service
4.8
Value
4.8
Those looking for a special place to feel good in La Palma will feel at home in the City Hotel San Telmo. The old house was built 350 years ago and was completely renovated as the hotel building was finished in 2008, complementing each other with style. Fully equipped with the best quality, attention to detail and an unusual location in the old town of Santa Cruz, the hotel offers both individual and business travellers many possibilities. At the Hotel San Telmo, the owners personally take care of you and make sure that you are having a nice stay.
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Property amenities
Free High Speed Internet (WiFi)
Wifi
Pool / beach towels
Breakfast available
Breakfast buffet
Rooftop terrace
Baggage storage
Non-smoking hotel
Vending machine
Outdoor furniture
Sun terrace
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Room features
Private balcony
Safe
Telephone
Bottled water
Coffee / tea maker
Flatscreen TV
Bath / shower
Hair dryer
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish, German
Location
88Good for walkers
Grade: 88 out of 100
48Restaurantswithin 0.3 miles
21Attractionswithin 0.3 miles
Calle San Telmo 5, 38700 Santa Cruz de la Palma, La Palma Spain
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Just got back from spending a week at the hotel with my son, we used it as a base to explore the island. The hotel is excellent, the staff lovely. The rooms are a good size and very clean. The breakfast was great as was the free fruit and water cooler to fill bottles prior to our trips. The honesty bar and outside terraces were ideal for relaxing in the evenings. The hotel is about a 10 min walk down into town for a good selection of shops, bars and restaurants and pick up points for various island tours. We'll definitely be back.
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Date of stay: July 2023Trip type: Traveled with family
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
this hotel is a really find. situated a short walk up the straits from the coastal road, it had everything we were looking for: spacious and clean room, with a very comfortable bed and decorated with taste, a small terrace catching the morning sun and a wonderful lounge and garden area, perfect for relaxing. the staff was very friendly and water, coffee, tea and fresh fruit were available at all times free of charge - a small gesture that makes all the difference. it made our stay even more enjoyable as we loved la palma and santa cruz. highly recommended.
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Wonderful place to stay. Lovely modern rooms around old courtyard, staff are so friendly, great breakfast and really chilled atmosphere. Great touches like free fruit, hot drinks, water. Other hotels take note. Located in quiet quater high above ground level.. Close to the lift however. Can't recommend it more highly.
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
My wife and I spent a beautiful week lodged at San Telmo, when now finally being able to return to the beautiful island of my childhood for a nostalgy visit. The location (and ambient!) of the hotel is absolutely spot-on, when the travellers' intent was to enjoy the capital town Santa Cruz by foot. Access walking, right uphill from the O'Daly section of the Main street, is by the lovely historic Blas Simon stairs. Housing at San Telmo is neat, and historic in the well restored traditional merchants' house. The hotel's terrace (facing downtown and over the ocean) is just unforgettable. The tasty breakfast in the lobby / living room lounge is Continental Plus and delightfully made of local ingredients. To think of the only obvious downside, if everyday motoring is part of the holiday, parking is an issue in the old town. However that's not by any means the fault of the hotel, and is possible to tackle by smart search on the nearby streets.…
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Date of stay: March 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
A lovely hotel with great staff. This only has a few rooms but we were well looked after and had a lovely room. I did ask for a seaview room but if you don’t have one you can sit on the terrace with very comfortable seating and enjoy the view and the cats and dog. We loved the breakfast. Very German, with fresh fruit salad, cheese and meat, yogourt, good bread and perfectly boiled eggs with happy chickens from a friend of the hotel owner. A few steps up to the hill but only a couple of minutes to the middle of the town. We would book again.
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Date of stay: February 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel San Telmo is a hidden jam in Santa Cruz de la Palma. We stayed here for 12 nights during our ‘escapefrombelgium’ holiday. For us it was the perfect base to discover the island. The hotel is in the city centre of the capital. This means you can walk to all restaurants in town. We also had never a problem to find a parking spot for our rental car. Officially it’s a 2-star hotel but I would rate it as a very good 3-star hotel. For kindness and service we give it 5 shining stars. Bernhard, the owner, helped us with booking restaurants, gave information about the excursions and handled our laundry what was highly needed because we stayed much longer than originally planned. The breakfast is really good with choice between different breads, 6 types of cheese and 6 types of meat, jams, cereals, yoghurt, fruit, fresh oranje juice and good coffee. You can also get a boiled egg. We stayed in 1 of the 2 bigger studios because of the extra space. They are located on the ground floor so don’t expect a view. There are other rooms that even offer a view towards the ocean. Our conclusion: if you are looking for a nice place, full of character with a good breakfast and excellent service, let hotel San Telmo be your choice!…
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Date of stay: January 2021
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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+1
We only went for one night but what an experience! We arrived and booked in staff very friendly asked if what would we like for breakfast in the room the next day for 9am. We got a nice big room with a lovely ocean view, very clean. Balcony was small but enough to sit out on comfortable. We went for a walk and went up the the bar on our return on the 5th floor with lovely ocean views got a complimentary cocktail🍸. On arrival back on the room Cava arrived in iced bucket lovely champers glasses🍾 and it was very nice sat on the balcony. When the breakfast arrive on the dot to our room the next morning we expected an english but honestly can say best variety anyone could have wished for had a bit of everything from eggs, beans, sausages, cheese, ham, bread, fruit, pastries, tea, coffee. Couldn't have been more accommodating. 5 stars 🌟 for effort. Lovely stay and experience …
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Date of stay: October 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Make sure you read the cancellation policy before you book, especially in this COVID-19 affected world. Our flights were cancelled due to governmental travel restrictions. Hence, we had to cancel our holiday but were already beyond the Hotel's free cancellation period which was 2 WEEKS before the check-in date! All other hotels we booked on this trip refunded us despite their cancellation policies but not this one. Despite never stepping into this hotel, we lost nearly half our monthly salary to this hotel through no fault of our own whatsoever.
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Date of stay: March 2020
Rooms
Service
Room Tip: Choose different hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from STLP-Hoteles La Palma, Inhaber at Hotel San Telmo
Responded Sep 6, 2020
Dear Mr. Gupta, thank you for giving me the opportunity to explain the situation again. We have offered you to receive a voucher for the four nights you have booked with us. You agreed to that! After some time, you asked us to charge you for your reservation and send you the bill in order to get a replacement from your insurance company instead of getting a voucher. We fulfilled your wish. For any reason you asked later on to refund the paid amount of your booking. We offered you again a voucher, but you did not accept it. For the period of time your reservation was made, there was no travel ban from the UK or Spain. Guests from the UK continued to arrive and were very satisfied. Read the comment below from our guest Bev890! Stay healthy and all the best for you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good location, nice rooms and a cozy roof terrace. I also had a beautiful small patio outside my room. The rooms were clean and spacious. The breakfast was also very nice. Close to everything in town. I will go back for sure!
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Date of stay: August 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This is a charming small hotel. Our room was lovely, the communal areas are great and the patio areas, beautiful. We thought breakfast each morning was lovely and plentiful. The hotel is also in an excellent position for walking into town ( 5 minute walk). The real test of people/businesses is how they cope when things go wrong or in an emergency. The way this hotel dealt with the CV outbreak and restrictions by the Spanish government was excellent. We were kept very well informed, everybody was very helpful and it was a great idea to use the restaurant next door for supplying takeaway meals, it made a real difference to our week when everywhere closed down. We will definitely return to this hotel and strongly recommend it.
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Date of stay: March 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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PRICE RANGE
$96 - $108 (Based on Average Rates for a Standard Room)
LOCATION
SpainCanary IslandsLa PalmaSanta Cruz de la Palma
NUMBER OF ROOMS
8
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Claim Your ListingHOTEL SAN TELMO - Updated 2023 Prices & Reviews (Santa Cruz de la Palma, Spain)
Frequently Asked Questions about Hotel San Telmo
Which popular attractions are close to Hotel San Telmo?
Nearby attractions include Volcano Route (0.3 miles), Balcones de la avenida Maritima (0.3 miles), and Calle O'Daly (0.1 miles).
What are some of the property amenities at Hotel San Telmo?
Some of the more popular amenities offered include free wifi, breakfast buffet, and a rooftop terrace.
What food & drink options are available at Hotel San Telmo?
Guests can enjoy breakfast during their stay.
What are some restaurants close to Hotel San Telmo?
Conveniently located restaurants include Enriclai, El Cafe de Don Manuel, and Carlos Tasca.
Which languages are spoken by the staff at Hotel San Telmo?
The staff speaks multiple languages, including English, Spanish, and German.
Are there any historical sites close to Hotel San Telmo?
Many travelers enjoy visiting Parque Arqueologico de Belmaco (0.3 miles), Castello de la Virgin Mary (0.6 miles), and Historisches Rathaus von Santa Cruz, auf La Palma (0.1 miles).