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AC Hotel Gran Canaria

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AC Hotel Gran Canaria
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770 Reviews from our TripAdvisor Community

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Showing 317: English reviews
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Reviewed 5 days ago NEWvia mobile

The hotel is fine, all staff is beyond nice and courteous, but it just doesn't offers the high quality amenities the Marriott Group always does. I asked for an iron and ironing board, and they told me the just had very few and they were all being used. Room was way to noisy.

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Helpful?
Thank Renata G
EventSales, Guest Relations Manager at AC Hotel Gran Canaria, responded to this review

Thank you for choosing AC Hotel Gran Canaria by Marriott for your recent stay in Las Palmas de Gran Canaria. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology about iron and noisy. We have shared your feedback with...

London, United Kingdom
Reviewed 1 week ago

We stayed two nights at this hotel after a hotel where we were booked in cancelled our booking. In terms of its location, near the port on one side and the beach on the other, but some miles from both the modern shopping area and the old city, it would not have been our first choice. The hotel was perfectly...

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Helpful?
Thank John C
EventSales, Guest Relations Manager at AC Hotel Gran Canaria, responded to this review

Dear Guest, Thank you for choosing AC Hotel Gran Canaria by Marriott for your recent stay in Las Palmas de Gran Canaria. We have taken note about your hotel impressions and we would like to apologize for your experience when you arrived to reception. We have shared this information to our colleagues to keep improving our service. We hope to...

ayrshire
Reviewed 1 week ago

My wife & I stayed in the AC Gran Canaria hotel for three nights recently. We booked via the Marriott Reservation central system. The connection with Marriott is clear in the confirmation it states ' AC Hotels by Marriott' I am afraid that is where it stops, we booked a De Luxe room which is the lowest grade of the...

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Helpful?
Thank Voyager2B
EventSales, Guest Relations Manager at AC Hotel Gran Canaria, responded to this review

Thank you for choosing AC Hotel Gran Canaria by Marriott for your recent stay in Las Palmas de Gran Canaria. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback with the appropriate hotel team...

Wrexham County, United Kingdom
Reviewed 2 weeks ago

I would recommend this hotel for persons wanting short stays . We stayed on the 4th floor as I have a fear of heights. The room looked very closely onto neighbouring apartments offering no privacy.....just as well there was no seating on the balcony. The rooms are equipped ok , but for the British who enjoy their cuppa! there is...

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Helpful?
Thank karencook2005
EventSales, Guest Relations Manager at AC Hotel Gran Canaria, responded to this review

Dear Guest, Thank you for your comments about our hotel. We have taken note about your comments to keep improving our facilities and our service. On the other hand, we would like to explain you that we offer tea and coffee facilities in the Superior Rooms. We hope to have a new opportunity to better your experience with us whenever...

Lancaster, United Kingdom
Reviewed 3 weeks ago

Excellent hotel in just the right location for us. We asked for a city view and got the city and both sea views. The room was a standard bedroom, clean, comfortable and plenty of room. It was carnival time and the hotel is very close to Santa Catalina Parque so we could take part in the festivities and eat at...

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Helpful?
1Thank Pam P
Reviewed 4 weeks ago

The room was well appointed, comfy and clean.The staff were helpful and spoke English.There was transport offered for the airport,which was very useful.Plenty of nearby bars ,cafes and restaurants within easy reach.

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Helpful?
Thank Patricia C
Scottsdale, Arizona
Reviewed 5 weeks ago

We stayed on the 20th floor. The hotel was very convenient to the nearby cruise port, so we stayed her for one night after a 7 night cruise through the islands. There is a free shuttle to the airport and we had a breakfast buffet included. Because of the construct of the building (the hotel took over an existing building),...

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Thank Angela C
Reviewed February 18, 2017 via mobile

I chose the hotel to be near the main hospital. Room was clean and bed comfortable. Limited daylight, no balcony. Front office were very friendly, variable English skills, but enough. Bar staff - English was limited but friendly. Meal service a bit slow. Good atmosphere in main bar/lobby area. Food so so. Breakfast was quite good, albeit some challenges getting...

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Thank Richard M
Edinburgh, United Kingdom
Reviewed February 13, 2017 via mobile

This is a lovely small place with good atmosphere and food and service cant fault it right outside hotel greenfield and would recommend it always visited regular and was always looked after food excellent fresh cooked and enjoyable

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Thank ianreynolds
Dublin, Ireland
Reviewed January 28, 2017

Our concern that this 4-star, circular hotel with 23 floors may be more business oriented than we wished for was soon dismissed when we realised how well the location suited us. It could not be more central for numerous walks, with the sandy beach and sea on one side and the shops and port on the other, both within 5...

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Helpful?
2Thank BarryRhodes
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about AC Hotel Gran Canaria

Address: Calle Eduardo Benot 3, 35007 Las Palmas de Gran Canaria, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Las Palmas de Gran Canaria
Price Range: $83 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AC Hotel Gran Canaria 4*
Number of rooms: 227
Reservation Options:
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Also Known As:
Ac Gran Canaria Hotel
AC Hotel Gran Canaria Las Palmas De Gran Canaria
Hotel Style:
#4 Luxury Hotel in Las Palmas de Gran Canaria
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Questions & Answers

Here's what travelers have asked, with answers from AC Hotel Gran Canaria staff and other travelers.
10 questions
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Questions? Get answers from AC Hotel Gran Canaria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a higher with BEACH view. the problem will be if yiou are booking a De Luxe room they are mostly on the lower floors.”
 of 5 bubbles Voyager2B, 1 week ago | Read review
“No free wifi in rooms .”
 of 5 bubbles karencook2005, 2 weeks ago | Read review
“Higher up views are going to be better, plus less street noise.”
 of 5 bubbles angelac930, 5 weeks ago | Read review
“I recommend a higher floor to take full advantage of the magnificent views. Balconies are small and not really necessary.”
 of 5 bubbles BarryRhodes, Jan 28, 2017 | Read review
“Top floors as the view is the only thing that will not let you down.”
 of 5 bubbles joannan651, Jan 19, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question