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AC Hotel Gran Canaria

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AC Hotel Gran Canaria
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754 Reviews from our TripAdvisor Community

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Showing 312: English reviews
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Reviewed 2 days ago NEW

The room was well appointed, comfy and clean.The staff were helpful and spoke English.There was transport offered for the airport,which was very useful.Plenty of nearby bars ,cafes and restaurants within easy reach.

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Helpful?
Thank Patricia C
Scottsdale, Arizona
Reviewed 4 days ago NEW

We stayed on the 20th floor. The hotel was very convenient to the nearby cruise port, so we stayed her for one night after a 7 night cruise through the islands. There is a free shuttle to the airport and we had a breakfast buffet included. Because of the construct of the building (the hotel took over an existing building),...

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Thank Angela C
Reviewed 1 week ago via mobile

I chose the hotel to be near the main hospital. Room was clean and bed comfortable. Limited daylight, no balcony. Front office were very friendly, variable English skills, but enough. Bar staff - English was limited but friendly. Meal service a bit slow. Good atmosphere in main bar/lobby area. Food so so. Breakfast was quite good, albeit some challenges getting...

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Thank Richard M
Edinburgh, United Kingdom
Reviewed 2 weeks ago via mobile

This is a lovely small place with good atmosphere and food and service cant fault it right outside hotel greenfield and would recommend it always visited regular and was always looked after food excellent fresh cooked and enjoyable

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Thank ianreynolds
Dublin, Ireland
Reviewed 4 weeks ago

Our concern that this 4-star, circular hotel with 23 floors may be more business oriented than we wished for was soon dismissed when we realised how well the location suited us. It could not be more central for numerous walks, with the sandy beach and sea on one side and the shops and port on the other, both within 5...

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1Thank BarryRhodes
Reviewed 4 weeks ago

I spent 5 days here during my business trip and enjoyed my stay. Rooms were very quiet and tidy. I had a balcony with a sea view. Pool area is very small but it has a super view. Restaurant is good and breakfast is very nice. Service works well and everybody is friendly. Gym is very small too but it...

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Helpful?
Thank AidaSofia
Reviewed 4 weeks ago via mobile

Just had a short night in this hotel (02:00 -> 12:00). 06:30 the traffic on the streets started with there noise. All the rooms are build in a circle around the 3 elevators. Very noisy and no chance to escape. As cream on top, quite unfriendly stuff. It the money not worth. Very clean and good breakfast.

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Helpful?
Thank Jochen K
EventSales, Guest Relations Manager at AC Hotel Gran Canaria, responded to this review

Dear Guest, Thank you for shared your comments with us. I would like to take this time to apologize for the noise disturbance caused by outside noise. We assure you we are taking steps to ensure problems of this nature do not occur in the future. We hope to have an opportunity to better your experience with us whenever your...

Reviewed January 19, 2017

It was my second visit to Las Palmas,I stayed in this hotel for New Years eve for a week. The building itself is beautiful, standing tall, in great location, with spectacular views from an elegant restaurant and from a rooftop pool. However I would say it needs a bit of an overall improvement works to be truly a 4* venue,...

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Helpful?
Thank Joanna N
EventSales, Guest Relations Manager at AC Hotel Gran Canaria, responded to this review

Dear Ms. Joanna, Thank you for your comments about you recent stay with us. We always do our best to deliver a memorable hotel experience during your travels. We take note about your impressions about our hotel and we will share your comments to the appropriate departments. On the other hand, we would like to explain you that our Wi-Fi...

Amsterdam, The Netherlands
Reviewed January 18, 2017 via mobile

Cons BUILDING in construction, GYM is not functional and too cold, ROOM-SERVICE is restricted, the "SPA" is an outside business of pore service and there's a lot of NOISE from slamming doors in the morning, to the highway next door. Pro's Bed is nice, staff is friendly, airport shuttle during the day We might be in January, off season, but...

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Helpful?
Thank GolanYosef
EventSales, Guest Relations Manager at AC Hotel Gran Canaria, responded to this review

Dear guest, Thank you for choosing our AC Gran Canaria for your recent stay in Las Palmas de Gran Canaria. We pride ourselves on delivering a memorable hotel experience during your stay with us but we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your comments with the appropriate...

Reviewed January 16, 2017 via mobile

Fantastic location, profesional staff up to the standards of the hotel, good room! Breakfast was good too! There is nothing negative about it but the strong wind but I suppose the hotel cannot do anything about it! Highly recommended and definitely will stay again!

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Helpful?
Thank Ramon B
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about AC Hotel Gran Canaria

Address: Calle Eduardo Benot 3, 35007 Las Palmas de Gran Canaria, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Las Palmas de Gran Canaria
Price Range: $85 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AC Hotel Gran Canaria 4*
Number of rooms: 227
Reservation Options:
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Also Known As:
Ac Gran Canaria Hotel
AC Hotel Gran Canaria Las Palmas De Gran Canaria
Hotel Style:
#4 Luxury Hotel in Las Palmas de Gran Canaria
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Questions & Answers

Here's what travelers have asked, with answers from AC Hotel Gran Canaria staff and other travelers.
10 questions
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Questions? Get answers from AC Hotel Gran Canaria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher up views are going to be better, plus less street noise.”
 of 5 bubbles angelac930, 4 days ago | Read review
“I recommend a higher floor to take full advantage of the magnificent views. Balconies are small and not really necessary.”
 of 5 bubbles BarryRhodes, 4 weeks ago | Read review
“Top floors as the view is the only thing that will not let you down.”
 of 5 bubbles joannan651, Jan 19, 2017 | Read review
“Get the higher rooms for a good view”
 of 5 bubbles TimboChris, Jan 4, 2017 | Read review
“View to the west (beach) not to the east (docks)”
 of 5 bubbles ALEDW, Dec 30, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question