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AC Hotel Iberia Las Palmas

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AC Hotel Iberia Las Palmas
AC Hotel Iberia Las Palmas
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381 Reviews from our TripAdvisor Community

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Showing 103: English reviews
Barcelona
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago

I´ve been staying at this hotel several times recently and last time I was there I was extremely disappointed. The first room I was given had no wifi coverage, the following day they changed my room and informed me that there are approximately 25% of the rooms in the hotel with no wifi coverage. I believe this is unacceptable for... More 

Helpful?
1 Thank IBZVLG
Lucía P, General Manager at AC Hotel Iberia Las Palmas, responded to this review

Dear Client, Thank you very much for your comments at Tripadvisor, I can see that in fact you changed hotel finally not everything was so bad. It is true that some rooms doesn´t have plenty of wifi capacity, believe me that it is not a 25%, also depends on the devises use in any case. We have experience some problems... More 

Glasgow, United Kingdom
Level Contributor
52 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel scored after a successful renovation with trendy rooms, comfy beds, good TV, good sorted Minibar (moderat prices), quick internet and clean bathroom. To mention - the cleaning equipment trolleys could be in the 8th floor MUCH more silent please. They would just need a bit of oil - so everyone could continue sleeping. The pool on the rove... More 

Helpful?
1 Thank TomasDanielUK
Lucía P, Director General at AC Hotel Iberia Las Palmas, responded to this review
Google Translation

Estimado Tomas Daniel, Tendremos muy en cuenta sus sugerencias, nos viene muy bien para mejorar en la calidad del servicio.... More 

2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

We're just in the middle of a one week stay here and it has been exceptional. The location is great, 10mins from the beach 10mins from the old town and 5 mins from the main shopping area. The only point I'm critical of is that we booked a double room, and have ended up with twin beds pushed together, we... More 

Helpful?
Thank Matthew W
Lucía P, Director General at AC Hotel Iberia Las Palmas, responded to this review

Dear Matthew, Thank you very much for your nice words at Tripadvisor, I am happy to know that you had a good time in Las Palmas and at our hotel. I am sorry with the double room issue, Now what we understand it that you wanted a queen or king size bed, in this hotel we only have double rooms,... More 

Gdansk, Poland
Level Contributor
563 reviews
202 hotel reviews
common_n_hotel_reviews_1bd8 416 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The hotel is typical biznes hotel. Internet working well, comfortable rooms, acceptable breakfast, parking area, nice reception service. It is located away from main touristic area Las Canteras promenade. Unfortunately I was not able to check fitness area I don't remember for what reason so I made a running for 14km by the promenade which is just opposite.

Helpful?
Thank JacekBJ
Lucía P, Director General at AC Hotel Iberia Las Palmas, responded to this review

Dear JacekBJ, Thank you very much for your comments at Tripadvisor. I am glad that you had a good time with us. I hope in your next time in Las Palmas you will be able to visit us and enjoy our gym as you could´t this time. Thank you again. More 

Dublin
Level Contributor
65 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I was another guest here due to the unexpected cancellation of a flight. I agree with other post entirely , the staff couldn't have been nicer . Whether it was reception staff , cleaners, restaurant staff . All went out of their way to accommodate us . They informed us of all the changes / information the airline was committing... More 

Helpful?
Thank robertwalshe
Lucía P, Director General at AC Hotel Iberia Las Palmas, responded to this review

Dear Robert, Thank you very much for your comments, as being an accidental guest of our hotel, I am so please that you liked our service. We understand that the situation was unexpected for you all, so we try to do our best to make you feel good at our hotel. We work a lot with these kind of situation... More 

Dublin, Ireland
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Just back from an unexpected two nights stay here due to a flight cancellation. Our airline chose the hotel so we had no say or no idea what to expect. I simply cannot recommend the hotel highly enough, they were phenomenal from our arrival at 1am in the morning (I reckon about 100 unexpected guests) to the second we left... More 

Helpful?
1 Thank AWEI12
Lucía P, Director General at AC Hotel Iberia Las Palmas, responded to this review

Dear Unexpected Client, We were very happy to have you in our hotel for 2 days, I know that it wasn´t in your trip schedule but we were also surprise of the nice people came to the hotel that night. Thank you for your nice word, I hope that you had a safe way back home we will love to... More 

Miami, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 12, 2016

I absolutely enjoyed my stay at this property in late April and early May 2016. Definitely look forward to being a returning guest. The location of the hotel is unbeatable and is easy to get to by public transportation. It is within a short walk from San Telmo, the historic district of Vegueta, other historic landmarks, and Triana Barrio (which... More 

Helpful?
1 Thank Yuriy A
Lucía P, Director General at AC Hotel Iberia Las Palmas, responded to this review

Dear Yury, Thank you for your nice review at Tripadvisor, you have given us a 5 points and we really appreciate it!!!! I hope other clients will read your comments and come to visit us. We are happy to know that you enjoyed your stay at Las Palmas and also at our hotel. I am sure we will see you... More 

Leeds
Level Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed July 11, 2016 via mobile

Great location near the old town & the bus station so you can easily get round Las Palmas & the rest of Gran Canaria. Plus there is a free airport shuttle between the airport & the hotel - so useful. Loads of bars & restaurants nearby. 30 min walk to the port-side beach or nearly an hour to Las Canteras... More 

Helpful?
Thank superpix
Lucía P, Director General at AC Hotel Iberia Las Palmas, responded to this review

Dear Superpix, Thank you very much for your nice words at Tripadvisor, we are happy to know that you had a good time at Las Palmas and at our hotel. Your comments are so positive that I hope more travelers will follow your advise and will come and visit us. Thank you very much over all for your compliments to... More 

Gloucester, United Kingdom
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed June 24, 2016 via mobile

This is a clean comfortable hotel situated away from the holiday areas but the rooms do overlook the sea. Breakfast is an adequate buffet but rather limited on choice of hot food; just scrambled eggs and bacon. However, there is lots of fruit and pastries and I'm told the coffee is quite good. I'm a tea person and there was... More 

Helpful?
Thank Stephen M
Lucía P, General Manager at AC Hotel Iberia Las Palmas, responded to this review

Dear Stephen, Thank you very much for your nice words at Tripadvisor. I am glad you liked the hotel. I hope that your have really enjoyed your stay at Las Palmas City. You are right about our polity over the internet. We follow our chain policy and we offer free wifi in public areas and we charge it in rooms,... More 

London, United Kingdom
Level Contributor
30 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed June 8, 2016

Five nights in this hotel felt like a sentence. Booked by my company for a group of 30 colleagues on a work project, this is a functional, clean hotel. But - the location is grim; overlooking 6 lanes of highway and the container port. The rooms are decorated in more shades of brown than I knew existed in the universe.... More 

Helpful?
Thank FilmTraveller
Lucía P, Director General at AC Hotel Iberia Las Palmas, responded to this review

Dear Film Traveller, thank you very much for your comments at Tripadvisor, I am sorry to hear that specially our decoration wasn´t as you expected, I hope you understand that it is a matter of taste. Some clients unfortunately find it modern and comfortable. The decoration of very AC Hotel is in charge of our Decoration Department that so far... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry

Additional Information about AC Hotel Iberia Las Palmas

Address: Avenida Alcalde Jose Ramirez Bethencourt 8, 35003 Las Palmas de Gran Canaria, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Las Palmas de Gran Canaria
Price Range: $75 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AC Hotel Iberia Las Palmas 4*
Number of rooms: 297
Reservation Options:
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Also Known As:
Tryp Iberia Hotel Las Palmas De Gran Canaria
Tryp Hotel Iberia
Sol Melia Iberia
AC Hotel Iberia Las Palmas Gran Canaria/Las Palmas De Gran Canaria
Hotel Style:
#3 On the Beach Hotel in Las Palmas de Gran Canaria
#4 Business Hotel in Las Palmas de Gran Canaria
#4 Luxury Hotel in Las Palmas de Gran Canaria
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