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AC Hotel Iberia Las Palmas

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AC Hotel Iberia Las Palmas
AC Hotel Iberia Las Palmas
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483 Reviews from our TripAdvisor Community

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Showing 140: English reviews
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London, United Kingdom
Reviewed 6 days ago NEW

This hotel is situated in view of the harbour with heavy sea freight. The hotel is clean with good size rooms. The staff are friendly and there is a free shuttle bus to the airport. A pleasant place to saty in Las palmas.

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Helpful?
Thank James_007764
Lucía P, Director General at AC Hotel Iberia Las Palmas, responded to this review

Dear James_007764, Thank you very much for the nice compliments you had dedicated to as throw Tripadvisor. We are happy to know that you had a good time at our hotel, and also hope other clients will follow your advise and will come and visit as. Thank you again!!!

Plymouth, United Kingdom
Reviewed 1 week ago via mobile

I was the last to arrive of a business group of about 12 with another colleague at about midnight. I had a reservation made by our company travel agent. Details had been emailed to me of the booking. On arrival I was informed they only had one room between the two of us. I was not impressed. No attempt had...

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Helpful?
Thank jim e
Lucía P, General Manager at AC Hotel Iberia Las Palmas, responded to this review

Dear Jim e, Fist of all I would like to apologized for the inconvenience you suffered at our hotel. It took me a couple of days to answer your review as I wanted to find out with my team about the situation. You are totally right, the Reception behavior in this situation was unacceptable. Actually the hotel was almost full...

Greater London, United Kingdom
Reviewed 3 weeks ago

16 sided, phallic hotel that is centrally located for the port or the beach on the other side of the isthmus. Swimming pool on the top, not heated and a panoramic bar/restaurant gives the business traveller what they need.

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Helpful?
Thank MelH64
Nordby, Denmark
Reviewed 3 weeks ago

This hotel is very much a business hotel. But if you like to visit the old town and narrow streets it is starting only 5 minuttes away. Rooms are big with enough space for two and their bagage. Food is okay. But not an experience. Nice fittness area with instructor Nice swimming pool area with a great view over the...

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Helpful?
1Thank GwBasse
Lucía P, Director General at AC Hotel Iberia Las Palmas, responded to this review

Dear GwBasse, Thank you very much for your comments at Tripadvisor, we are happy to know that you enjoyed the hotel and the city. We will be pleaset to see you again in our hotel in a near future.

Reviewed 4 weeks ago

We enjoyed a suite here which was excellent.We had two balconies overlooking the seafront and the port, which allowed us to watch the cruise liners coming in and out.The beds and linen were of good quality and very comfortable.The staff were helpful and spoke English.

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Helpful?
Thank Patricia C
Lucía P, Director General at AC Hotel Iberia Las Palmas, responded to this review

Dear Patricia, Thank you very much for your nice words, my personnel will be happy to get your compliments. First of all, thank you for choosing our hotel for your stay at Las Palmas and we hope that you will count on us in the future again.

London, England, United Kingdom
Reviewed February 17, 2017

It's a nice hotel if you're travelling for business purposes. Beach is far although the rooms have nice views overlooking the ocean. Staff are friendly and helpful especially Musa (I think her name is). She made my stay very memorable. Always smiling and ready to help! Good breakfast: toast, fruits, cereal, juices, the usual. Not many options for lunch and...

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Helpful?
Thank Rupa P
Lucía P, Director General at AC Hotel Iberia Las Palmas, responded to this review

Dear Rupa P, Thanks to you for your kind words and compliments to our hotel and personnel. I am sorry about the Tea and pizza issue, it is hard sometimes throw the phone understand and gets exactly what our clients wants. I am sorry, I will work with the room service staff over this matter. Thank you again for your...

Guardamar del Segura, Spain
Reviewed February 17, 2017

The rooms are excellent, the food very good and with an always smiling crew! And the location is superb ! It is very close to the bus stations and very close to Tirana a 2 km shopping street,with a great variety of restaurants.

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Helpful?
Thank helbue
Lucía P, Director General at AC Hotel Iberia Las Palmas, responded to this review

Dear Helbue, Thank you very much for the nice words regarding my personnel, they will be very happy to gets your compliments from you. We all hope to see you again very soon.

London, United Kingdom
Reviewed February 15, 2017 via mobile

We stayed at the AC hotel for 3 nights and 4 days. As you walk into the reception, you are welcomed by friendly, bilingual and a stylish restaurant area. The restaurant menu is really nice and I believe the prices are justified (we initial thought the prices were steep but expected at the hotel but the portions and flavours made...

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Helpful?
1Thank NatalieOdika
Lucía P, Director General at AC Hotel Iberia Las Palmas, responded to this review

Thank you very much NatalieOdika!!! We are happy to know that you had a good time at the hotel and at Las Palmas city. Thank you for your time in writing this review for us, it is a great gift.

Reviewed February 3, 2017 via mobile

Modern hotel, perfect location close to ocean and city center, clean room with comfortable bed. Unfortunately poor noise insulation in my room which was close to elevator. Breakfast could be better but coffee Nespresso was perfect

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Helpful?
Thank Jarek T
west midlands
Reviewed January 30, 2017

Well, what can i say about this hotel, so much to say, first to start with the positives, the hotel is walking distance from the hotel, about 10 min walk which is good, also the reception area and bar is nice, and the rooftop pool is ideal and gives you the opportunity to lounge by the pool in the sun....

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Helpful?
Thank sak30
Lucía P, General Manager at AC Hotel Iberia Las Palmas, responded to this review

Dear Sak30, Thank you very much for your comments at Tripadvisor, I am sorry if this time our hotel didn't´t full fill all your expectations. There are many details that it seems we didn't´t reach your standard and we haven´t satisfy as fast as you deserve. I hope despite all the inconvenience you had a good stay at Las Palmas.

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about AC Hotel Iberia Las Palmas

Address: Avenida Alcalde Jose Ramirez Bethencourt 8, 35003 Las Palmas de Gran Canaria, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Las Palmas de Gran Canaria
Price Range: $77 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AC Hotel Iberia Las Palmas 4*
Number of rooms: 297
Reservation Options:
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Also Known As:
Tryp Iberia Hotel Las Palmas De Gran Canaria
Tryp Hotel Iberia
Sol Melia Iberia
AC Hotel Iberia Las Palmas Gran Canaria/Las Palmas De Gran Canaria
Hotel Style:
#3 On the Beach Hotel in Las Palmas de Gran Canaria
#4 Business Hotel in Las Palmas de Gran Canaria
#5 Luxury Hotel in Las Palmas de Gran Canaria
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Questions & Answers

Here's what travelers have asked, with answers from AC Hotel Iberia Las Palmas staff and other travelers.
16 questions
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Questions? Get answers from AC Hotel Iberia Las Palmas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Harbour view”
 of 5 bubbles James_007764, 6 days ago | Read review
“On the Harbour side”
 of 5 bubbles GwBasse, 3 weeks ago | Read review
“Higher floors with Ocean View”
 of 5 bubbles RupaP_13, Feb 17, 2017 | Read review
“The Higher the room, the better the view, i.e 10th floor and above”
 of 5 bubbles sak30, Jan 30, 2017 | Read review
“Be sure to check bathroom...avoid floor below the gym!”
 of 5 bubbles Ogram1, Jan 30, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question