We has a fantastic experience. We booked the room Sant Jeroni, which is really beautiful with a private terrace. Very well located in the center of Ciutadella. Reception is very friendly, although in November at least it is not manned 24 hours a day. Highly advisable boutique hotel.
Menorca and specifically Ciutadella is a place that we have visited since 2013, so accommodation on the island is something we know a little about. This property had some heart put into it, almost like it is the owners home. No costs have been held back in the renovation of this building, everything has been well thought of. From a visual perspective, its outstanding, this is really what a boutique hotel is all about. Location wise, its in the heart, everything in the town is within walking distance. Communication from the moment of booking (direct) was perfect, a few days prior to arrival contact had been made and continued through arrival and for the duration of the stay. Staff, friendly and professional, willing to assist with absolutely anything and full of good advise on things to do, places to visit or restaurants to try. Overall, the staff are outstanding, all of them, such a pleasure and makes the stay so much more enjoyable. Public areas of the hotel, so well designed, spacious and a mix of local Menorca with that comfortable boutique environment. Refreshment location is interesting, all based on honesty, plenty of refreshments available from water, soft drinks, coffee and alcohol, simply server yourself and write down what had been consumed, great idea. Rooms, preferential room selected in this property and it is exactly what had been expected. Spacious, clean and all the amenities that one needs to a holiday, relaxing environment. Bathroom is of a good design, well designed with that rustic touch. Showers (rain), perfect with an option of hand held. Excellent selection of good quality shower gels, shampoos and conditioners. Beds are of the perfect size, extremely comfortable and the linens (bedding) used offer that comfort and a good nights sleep. TV and radio available, all to a decent standard and well located. Amazing design of traditional beams on the ceilings. Most importantly, everything is extremely clean and well maintained. Breakfast, excellent, plenty of offer and all full of flavors. Not usually one to indulge in breakfast within hotel properties, but this one is well worth it. Selections of freshly made juice, yogurts, fruits, hams, croissants, breads, coffee, eggs. Perfect selection, so well worth including. Breakfast is via an internal booking, and the staff ensure they contact you daily to see the time that suits. Overall, excellent, probably on of the best Boutique properties we have stayed in to date. Keep it up.…
Beautiful boutique hotel. Very clean, good rooms, friendly and helpful staff, good breakfast and well situated. Excellent for a short break - secure car park about 10 minutes walk from hotel. Don't try to drive to the hotel - streets are very narrow and there is a complex one way system! Hotel will send you Google maps link plus code for the car park.
Just before Christmas 21st December we took a ferry trip with our car from Denia mainland Spain to Ibiza Mallorca and onto Menorca to spend Christmas with family. On our journey we stayed in five Hotels before staying with our daughter and son in law. On arrival to Ciutadella knowing the Hotel was in the walls of the historic city our concerns for parking were growing. However it need not have been a worry as a short walk nearby takes you to a choice of parking. Ciutadella is beautiful very similar to a Tuscan town full of history and character. But this review is about the Hotel which is immaculate friendly and serves an amazing breakfast in its stunning cellar. The position of the Hotel gives you plenty of eating out choice even off season. Very upmarket feel to the area with some rather tempting clothing shops seconds way. Equally serving male or female shoppers. The standards of cleanliness in the Hotel were extremely high and nothing was too much trouble. Very comfortable beds so highly recommended. Our only regret was to only have one night there this time as it was by far the best Hotel we stayed in. Thank you everyone for making it so enjoyable. Susana…
We had a four night stay at this lovely hotel. The staff could not be nicer. Polite helpful and always smiling. The room was well appointed just slightly smaller than I would have liked, but it is in a townhouse. Gorgeous toiletries and a fabulous smell as you enter the hotel. We even tried to rebook a night there the following week. Also thank you for the chocolates you left on my bed for my birthday.
We had an excellent time at Can Castre! The hotel is incredibly beautifully and all the furniture and design absolutely stunning. The location was also ideal for us as it is in the heart of Ciutadella surrounded by very good restaurant! All the staff were very friendly and helpful. We always looked forward to the delicious breakfast in the morning. We booked our trip quite last minute so there was not a superior room available- that’s why we had the standard room which was also absolutely beautiful. As we stayed 8 days I think we would book a bigger room next time. Thank you Can Sastre again for making our stay so special! We will come back and can absolutely recommend the hotel.
Could not have been better....from facilitating early arrival to take away breakfast for early morning departure, everything about Can Sastre delighted us on our first hotel stay post Covid...thank you..
The hotel is in a great location in the Centre of Ciutadella. We could see the cathedral from our room. It is a short walk from the main car park in the centre which is very cheap. Beautifully decorated to a very high standard with lots of little useful touches. Particularly loved the automatic light inside the wardrobe. Bath was enormous and relaxing. The highlight of the stay though, was the breakfast. Despite covid regulations we were still able to eat in the beautiful basement dining room, and the food, ALL locally sourced, was plentiful and delicious. The best scrambled eggs I've ever had. Would highly recommend and will be staying again next time we are in Ciutadella.
Just back from a brief stay. Beautiful hotel run by lovely people. Couldn’t do enough for you, yet had lots of privacy. Honesty bar was a great touch. Can’t rate highly enough. Location was excellent, everything you’d want to see in the old town is on the doorstep.
Lovely room with a big bathroom with top quality amenities and towels. Hotel and rooms are super clean. It is a prefect location to explora the city. Superb breakfast with plenty to choice and very friendly staff.