Sant Francesc Hotel Singular

Sant Francesc Hotel Singular

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Panorama of the Pool at the Sant Francesc Hotel Singular
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Sant Francesc Hotel Singular
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About

5.0
#17 of 96 hotels in Palma de Mallorca
Location
4.9
Cleanliness
4.9
Service
4.8
Value
4.5
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
The 5-star hotel is located inside a restored and renovated 19th-century mansion on the magnificent Sant Francesc Square, in the heart of the historic center of Palma de Mallorca. The property has 42 rooms and suites, many with wood-beamed ceilings and covered verandas, as well as others that feature original frescoes and moldings. Delicious culinary creations are served at restaurant "Quadrat" with al fresco dining in the garden. Cocktails are mixed at the lobby bar and served in our courtyard. Our rooftop features an impressive sundeck and pool with magnificent views over the city and are paired with our attentive service. If you want to feel pampered, give yourself a treat at our cozy Wellness space of cabins dedicated to your beauty and wellbeing. We have a car park agreement close to the hotel with special fares including valet service. The most important historic monuments are located close by: the cathedral, the Royal Palace of La Almudaina, "La Lonja" fish market and the Arab Baths. A team of architects, interior designers and landscape architects have designed rooms and created outdoor spaces that are sophisticated, harmonious and inviting. An exquisite collection of contemporary art and photographs adorns the walls and many of the works were specifically commissioned for the hotel.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Meeting rooms
Spa
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Wine / champagne
Poolside bar
Rooftop bar
Facial treatments
Massage
Rooftop terrace
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun terrace
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Allergy-free room
Soundproof rooms
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Bathrobes
VIP room facilities
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Luxury
Modern
Languages Spoken
English, French, Russian, Spanish and 3 more
Hotel links
Special Rate:Special rate available

Location

Plaza Sant Francesc 5, 07001 Palma de Mallorca, Majorca Spain
Name/address in local language
5.0
5.0 of 5 bubbles888 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Sant Francesc Hotel Singular has garnered high praise for its service, which guests often describe as warm and attentive. Nestled in a tranquil yet central location in Palma, the hotel offers a romantic atmosphere where traditional charm meets modern comforts. While the rooms receive acclaim for their tasteful decor and cleanliness, some guests have noted they can be on the smaller side with occasional maintenance issues. The rooftop pool and bar are standout amenities that contribute to the hotel's exceptional experience. Reviews on value are mixed; some find it overpriced, but many appreciate the reasonable rates for the quality offered.
Location
Central
Atmosphere
Tranquil
Rooms
Tasteful
Value
Expensive
Cleanliness
Spotless
Service
Attentive
Amenities
Outstanding

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Detailed Reviews
EJE07 wrote a review Aug 2022
London, United Kingdom32 contributions22 helpful votes
+1
Hotel's Favorite
5.0 of 5 bubbles
We absolutely loved our stay at Sant Francesc. A beautifully designed, luxurious hotel in the midst of the city.

Nothing was too much or too little for the staff. The breakfast was amazing and the rooftop pool was perfect to cool off in.

We will be staying again if we come to Palma.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Miguel García Feliz, Director General at Sant Francesc Hotel Singular
Responded Sep 21, 2022
Dear EJE07, What a lovely review to receive - thank you! The team and I can't wait to see you back. In the meantime, Kindest regards, Miguel
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Sayer wrote a review Sep 2021
Weybridge, United Kingdom970 contributions364 helpful votes
+1
4.0 of 5 bubbles
The Sant Francesc Hotel is unsurprisingly located in the plaza where the Sant Francesc Basilica can be found. This is an ideal location to explore the old city of Palma. The alternative location would be to find a hotel in La Lonja, which is closer to the port, the Palace and the Cathedral.

The conversion of the building has been very tastefully done preserving many of the original features of the building.

A highlight of the hotel is the small swimming pool and bar on the roof of the hotel, which is an oasis to return to after spending time exploring the city.

The hotel staff are professional but not overly friendly or warm.

We stayed in a delightful room that while it was on the second floor had to be approached using a set of steps down, so not ideal if you have mobility issues (we didn't).

The room was spacious and had a view onto the the plaza. The room had no overhead lighting, which meant at night that it could be a little dark, particularly at night when you have a lot of COVID forms to complete.

The bed was comfortable. There is a turn down service, so it is worth being out of the room when that occurs if you don't want to miss out on the chocolates and water that are delivered at that time.

There is a well stocked minibar and a safe that is large enough for a laptop. There are a limited number of guest available power sockets in the room, though there is a socket with a universal adaptor on one side of the bed.

Good quality products were to be found in the bathroom and shower.

The lack of a heated towel rail means that towels don't dry during the day, which results in more towels being used than need to be.

Covid restrictions mean that breakfast is brought to the table. At popular times there weren't enough staff laid on for the number of guests and the staff were clearly getting quite stressed about this.

There is a good range of food for breakfast on offer including a very good bircher muesli.

To the right as you go out of the hotel there is a very good Italian restaurant with both outdoors and indoors seating.
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Date of stay: September 2021
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Room Tip: Rooms at the front of the hotel have the best views of the basilica
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Miguel García Feliz, Director General at Sant Francesc Hotel Singular
Responded Dec 27, 2021
Dear Sayer, Greetings from Sant Francesc Hotel. Thank you very much for your very-detailed review, following your stay in September. Appreciate the very positive comments, together with thoughts, suggestions and of course constructive feedback. It will be shared with the team. We hope to welcome you back soon - we will be ready for you, better and stronger. In the meantime, Kindest regards, Miguel
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A lot to digest? Read an AI-generated summary of recent traveler reviews.
Thomas M wrote a review Sep 2021
2 contributions2 helpful votes
5.0 of 5 bubbles
We had the great pleasure of staying at Hotel Sant Francesc Singular in September 2021 for 4 nights and can only offer our very best recommendations.

The staff was super helpful both prior to our stay and during our stay. Always super friendly and attentive, and they helped with everything from special requests, recommendations for restaurants and much more. All staff was always smiling and did a great job in making us feel welcome and special. This is how service is done when it is best, thank you.

The hotel is even better than the photos. The atmosphere is just calm, relaxing and very quiet despite the super central location in Palma, which was perfect for exploring the city by foot.

The hotel is very stylish and our room was wonderful as well. Bed was comfortable, and the large bathroom and shower felt luxurious, If we left the room for a short while, we always came back to a room that had been cleaned, sometimes 3 times or more a day.

The rooftop pool and deck is a sweet spot for relaxing with very nice views over Palma and something we enjoyed a lot.

Only bad thing to say is that we had to leave. We will definately come back and can hardly wait to do so.
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Date of stay: September 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Miguel García Feliz, Director General at Sant Francesc Hotel Singular
Responded Dec 27, 2021
Dear Thomas M, Greetings from sunny Palma! The team and I can’t thank you enough for the wonderful review shared, following your recent stay with us. We are delighted to learn about your experience and most importantly, about your very positive interactions with our colleagues. Thank you for becoming one of our ambassadors and please, come back soon! Best, Miguel
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Elisa Baldo wrote a review Aug 2020
Milan, Italy2 contributions3 helpful votes
5.0 of 5 bubbles
We can't find one single down side to our stay at Hotel Sant Francesc: from location, to interior design, service, people attitude, food, name usage, attention to details... We loved the amazing Torre suite, where we enjoyed a stunning 360° view over the historical center of Palma, from the loveliest Jacuzzi on the suite private terrace! Food was always so well presented, fresh and delicious (best egg- white omelette ever!)
Despite we stayed only 1 night, they were able to make us feel so welcome with their warm, yet professional and attentive hospitality.
A place we would definitely love to experience again and again!
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Date of stay: August 2020
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Torre Suite for best views and memorable sunsets!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Miguel García Feliz, Director General at Sant Francesc Hotel Singular
Responded Sep 7, 2020
Dear ElisaBaldo, A stay to remember and I can assure you, a Guest to remember too! We were delighted to look after you and we are so happy to learn about the outcome - thank you for your wonderful feedback, that will be shared with the team. We all are looking forward to welcoming you back soon! In the meantime, Warmest regards from Sant Francesc, Miguel
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Cordelia D wrote a review Jul 2021
32 contributions9 helpful votes
5.0 of 5 bubbles
We stayed here for a couple of nights at the beginning of our honeymoon and it was great. The staff were super friendly and accommodating, the room was very spacious with a HUGE bath and great shower and they kindly gave us a bottle of delicious cava as a celebratory gift which was a nice touch.
The breakfast was delicious and freshly prepared, staff were helpful in booking restaurants for us and helping with our planning, including getting us into a couple of places we couldn’t get hold of. The pool on the roof is absolutely great after a few hours of walking around Palma, having a cocktail and relaxing is wonderful.

I would 100% recommend this hotel if you are going to Palma. The only criticism would be the very small gym with limited equipment and in Wifi. Otherwise a perfect hotel
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Date of stay: July 2021
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Miguel García Feliz, General Manager at Sant Francesc Hotel Singular
Responded Jul 25, 2021
Dear Cordelia D, We are over the moon, delighted and happy to learn about your experience with us - thank you of course for posting this lovely review, following your recent stay earlier this month. It was a very special stay indeed, beginning of your honeymoon, and I'm so proud to read that we met your expectations. You are absolutely right, we do not to have a big gym - we call it "Fitness Room", but nicely equipped so that someone can exercise "a bit" indoors during their stay if they wish to (all from Technologym, we do have a elliptical and a treadmill, and also TRX equipment, a bench and some free weights - not too heavy!). We would love to see you both back soon - maybe for that 1st wedding anniversary! In the meantime, Wishing you all the very best, Warmest regards, Miguel
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Celine B wrote a review Jul 2020
6 contributions
5.0 of 5 bubbles
We had a great time at the San Francesc : beautiful design , sobriety and chic coupled with a superb service. Sandrine and Felicity, to name a few are 2 of the angels that catered to a perfect stay and responded to all our wishes and requests.
The rooms are extremely modern but carry a sense of history as the key art of the old mansion has been preserved and enhanced .
Great outside breakfast and beautiful roof terrasse with a view : a true hotel de luxe
Thanks again, we will come back
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Date of stay: July 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Miguel García Feliz, Director General at Sant Francesc Hotel Singular
Responded Sep 7, 2020
Dear Celine B, Greetings from Sant Francesc! Thank you for your wonderful review, following your recent stay with us. Your kind comments will be shared with the Team - Felicidad & Sabrina included, of course!. Thank you for your visit and great support, we look forward to welcoming you back in the future. In the meantime, Warmest regards, Miguel
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jacob&joanna wrote a review Nov 2020
London, United Kingdom8 contributions11 helpful votes
5.0 of 5 bubbles
We have had a pleasure to stay at the Sant Francesc Hotel Singular several times now and every stay has been simply impeccable. As soon as you enter this beautifully designed, stunning boutique hotel, you are surrounded by the signature scent, so gentle yet so mesmerizing. The team is fabulous, the service attentive and kind, the food simply spectacular. I consider myself to be rather demanding when it comes to cleanliness of the hotels I visit. This property is top notch when it comes to maintenance and service. I believe this is all largely down to the General Manager, whom we have often observed around the hotel, supervising daily aspects as well as entertaining guests. All his team deserves a special ‘thank you’ and whilst it would be impossible to name them all we want to thank those who have made our stay extra special: Diana, Felicidad, Santi, Luis, Raquel, Francesca, Marta, Imanol, Eva, Xisco. We will return. In the meantime, we will tell all our friends just how amazing this place is, as it certainly deserves the high rankings it already holds. Thank you a million times for a fabulous stay!
Jacob & Joanna
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Date of stay: November 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Miguel García Feliz, Director General at Sant Francesc Hotel Singular
Responded May 7, 2021
Dear JacobJoanna, No need to say that we all know you well - users of this platform will understand and hopefully appreciate the message behind your very kind words. You became long time ago great ambassadors of our property and we can’t thank you enough for your great support - every time you travel to Palma and you come to stay with us mean a lot to the team, especially because you have a great choice of other properties in town. Your high standard and expectations make us definitely better and stronger. We can’t wait to see you both back. In the meantime, Warmest regards from sunny Palma, Miguel
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SimonTHull wrote a review Jul 2022
Kingston-upon-Hull, United Kingdom534 contributions98 helpful votes
5.0 of 5 bubbles
This beautifully renovated building is situated next to the church of Saint Assisi in the small streets behind the cathedral. From the warm welcome on our arrival, accompanied by a glass of cava, the whole five day stay was marvellous.

We had a suite at the rear of the hotel ( room 110) which over looked the Quadrant and rear streets but benefitted from the afternoon sun. The suite was really well appointed with a great shower room, separate bath and dressing area plus a huge bed.

Breakfast consisted of cold buffet with a variety of fruit and pastries plus the choice of hot dishes, with thirst quenching fresh orange. But the highlight was the staff each morning who were always smiling and engaging. Whoever trains them wants an award, special mention to Alec, who was always so helpful and hard working.

Pool area - small pool which is not very deep but good for cooling off. The bar does a range of cocktails and small dishes which were all excellent.

Once again many thanks for providing us with such a wonderful visit in a superb hotel for which the building and staff combine to produce a great experience.
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Miguel García Feliz, Director General at Sant Francesc Hotel Singular
Responded Sep 21, 2022
Dear Simon T Hull, Greetings from Sant Francesc Hotel. As you can imagine, we all are delighted to learn about your very positive experience, following your stay in July. Thank you for your kind review. We are really very proud to read that you enjoyed not only de destination (Palma is wonderful all year round!), but also the service and professionalism of our team. GRACIAS! Looking forward to seeing you back soon, In the meantime, Kindest regards, Miguel
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Wayne G wrote a review Oct 2021
Jersey Channel Islands259 contributions130 helpful votes
5.0 of 5 bubbles
Situate in a square near a beautiful church and near to the old town, we were delighted with this hotel which we stayed for 3 nights before moving to the sister hotel in Santanyi. The greeting upon arrival was top drawer and throughout the staff couldn't do enough to please. The rooms are a little on the small size but nicely fitted out and decorated with a Nespresso coffee machine. The terrace pool area is not large and gets popular on sunny days and gives a good view around the area and over to the Cathedral. Drinks and a small menu are available. Breakfast is served either in a cavern like room or outside in a courtyard area which is very pleasant. The staff serving breakfast were wonderful and attentive and professional and breakfast was excellent. Thank you to Diego, Luca, Emma and all the breakfast ladies ( and others whose names I have regrettably forgotten) for making us feel so welcome and for making our stay so wonderful.
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Date of stay: September 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Miguel García Feliz, Director General at Sant Francesc Hotel Singular
Responded Dec 27, 2021
Dear Wayne G, We can’t thank you enough - what a wonderful review to receive. We are, of course, delighted to learn about your experience and I must say, very proud about your kind comments about our team - no need to say that it has been shared with my colleagues. As we usually say, GRACIAS for becoming an ambassador of this “petit” palace. Your home away from home, we hope, moving forward. Looking forward to welcoming you back very soon, In the meantime, Warmest regards, Miguel
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pasta85 wrote a review Aug 2020
London, United Kingdom295 contributions167 helpful votes
5.0 of 5 bubbles
Wow, this is one of the nicest hotels I have stayed in. Situated right in the middle of the old town, this former mansion is a real gem. You are entranced from the moment you open the door. I was hit with a luscious scent that seemed to follow me around the whole hotel. Service was impeccable, we were greeted immediately and offered complimentary cava whilst our room was arranged. The front of house staff offered to help us with information, guides, restaurant reservations etc. The rooms weren't ready at the time we arrived so we went up to the rooftop pool for a bit of a chill out. It's stunning up there! Lovely tunes playing, 12 sun beds and lounges, tables etc to enjoy and stunning views!

The rooms are beautiful. You can see a huge amount of thought has gone into the design of the rooms, and the hotels in general. The hotel is boutique with a capital 'B'. I couldn't fault a single thing.

If I am ever in Palma again this is the place I will be staying. Thanks for a great final two days of an excellent trip to Mallorca!
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Date of stay: August 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Miguel García Feliz, Director General at Sant Francesc Hotel Singular
Responded Sep 23, 2020
Dear Pasta85, Greetings from sunny Palma! The team and I would like to thank you for your very kind review, following your recent stay at Sant Francesc Hotel. Really appreciate the time you dedicated to share all the details of your experience - especially the comments related to the service provided by my colleagues. We all wish to see you back - hopefully in the very near future. In the meantime, Kind regards, stay safe, Miguel
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Answer from Miguel_G_Feliz
Unfortunately we do not accept Bitcoin or similar. Thank you for asking! Have a great day, Miguel
M Dan asked a question Feb 2023
17 contributions4 helpful votes
Does the rooftop pool area offer parasols for shade as well as beds?
becks30 asked a question Jul 2021
Brighton, United Kingdom327 contributions198 helpful votes
We are thinking of visiting in April. Will the rooftop bar be open then?
Answer from Cordelia D
32 contributions9 helpful votes
I assume so but best to ask the hotel directly
LouLovelle asked a question Jun 2019
London, United Kingdom48 contributions9 helpful votes
Hi, Is your rooftop bar open to non-residents for evening cocktails? Many thanks in advance
Answer from Miguel_G_Feliz
Hello! Yes it is - from 7pm every evening until October. Hope to see you soon. Tip: Is better to call in advance just to make sure it’s not full - for dinner on the rooftop reservation is required. For drinks only we don’t take reservations but if the rooftop is at its full capacity you will need to wait a bit to go up. Thank you for the understanding. Have a lovely day ahead.
Amanda T wrote a tip Apr 2024
Derbyshire, United Kingdom14 contributions8 helpful votes
5.0 of 5 bubbles
"Take a minute to look through the room types and talk with reception ..not two are the same :)"
Read full review
LuxeDandy wrote a tip Jan 2024
London233 contributions48 helpful votes
5.0 of 5 bubbles
"Visit the Convent Sant Francesc Have dinner outside the hotel at least one night Go to Arquinesia perfumes"
Read full review
Nordenstrom wrote a tip Dec 2023
Lech, Austria20 contributions24 helpful votes
5.0 of 5 bubbles
"Don´t forget to visit the rooftop... the views and the great food are worth it!"
Read full review
860elaineg wrote a tip Sep 2023
Mission Viejo, California225 contributions104 helpful votes
5.0 of 5 bubbles
"A balcony room is worth getting! "
Read full review
Kevin E wrote a tip Sep 2023
2 contributions1 helpful vote
5.0 of 5 bubbles
"Try and stay a few days to fully indulge in the luxury of this hotel."
Read full review
Not the right property for you?
There are more places to choose from in the Palma de Mallorca area.
PRICE RANGE
$475 - $698 (Based on Average Rates for a Standard Room)
LOCATION
SpainBalearic IslandsMajorcaPalma de MallorcaCort
NUMBER OF ROOMS
42
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SANT FRANCESC HOTEL SINGULAR - Updated 2024

Frequently Asked Questions about Sant Francesc Hotel Singular
Which popular attractions are close to Sant Francesc Hotel Singular?
Nearby attractions include Catedral de Mallorca (0.3 miles), Terrazas de la Catedral de Palma (0.3 miles), and Basilica de Sant Francesc (0.02 miles).
What are some of the property amenities at Sant Francesc Hotel Singular?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Sant Francesc Hotel Singular?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sant Francesc Hotel Singular?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Sant Francesc Hotel Singular?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Sant Francesc Hotel Singular?
Conveniently located restaurants include Kaizen, Brunchit Mallorca, and Cannibal Cantina Bistro.
Are there opportunities to exercise at Sant Francesc Hotel Singular?
Yes, guests have access to a pool and a fitness center during their stay.
Does Sant Francesc Hotel Singular have airport transportation?
Yes, Sant Francesc Hotel Singular offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sant Francesc Hotel Singular?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Sant Francesc Hotel Singular?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Catalan.
Are there any historical sites close to Sant Francesc Hotel Singular?
Many travelers enjoy visiting Sa Llotja (0.5 miles), Palau de l'Almudaina (0.3 miles), and Son Marroig (1.5 miles).
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