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Plaza Sant Francesc 5, 07001 Palma de Mallorca, Majorca Spain
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Traveler (644)
360
Panoramas (12)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sant Francesc Hotel Singular
Updated 07/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 96 hotels in Palma de Mallorca
Location
4.9
Cleanliness
4.9
Service
4.8
Value
4.5
Travelers' Choice
The 5-star hotel is located inside a restored and renovated 19th-century mansion on the magnificent Sant Francesc Square, in the heart of the historic center of Palma de Mallorca. The property has 42 rooms and suites, many with wood-beamed ceilings and covered verandas, as well as others that feature original frescoes and moldings. Delicious culinary creations are served at restaurant "Quadrat" with al fresco dining in the garden. Cocktails are mixed at the lobby bar and served in our courtyard. Our rooftop features an impressive sundeck and pool with magnificent views over the city and are paired with our attentive service. If you want to feel pampered, give yourself a treat at our cozy Wellness space of cabins dedicated to your beauty and wellbeing. We have a car park agreement close to the hotel with special fares including valet service. The most important historic monuments are located close by: the cathedral, the Royal Palace of La Almudaina, "La Lonja" fish market and the Arab Baths. A team of architects, interior designers and landscape architects have designed rooms and created outdoor spaces that are sophisticated, harmonious and inviting. An exquisite collection of contemporary art and photographs adorns the walls and many of the works were specifically commissioned for the hotel.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Meeting rooms
Spa
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Wine / champagne
Poolside bar
Rooftop bar
Facial treatments
Massage
Rooftop terrace
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun terrace
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
VIP room facilities
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Romantic
Languages Spoken
English, French, Russian, Spanish and 3 more
804Reviews21Q+A100Room tips
Traveler rating
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Most Recent
liveseeds wrote a review Yesterday
London, United Kingdom185 contributions100 helpful votes
Beautiful small hotel in a great location. Lovely pool area on the roof with great background music (really superb choice and perfect volume (not loud)!) It might be nice (at these prices!) to include at least a continental breakfast.
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Date of stay: September 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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EJE07 wrote a review Aug 2022
London, United Kingdom21 contributions21 helpful votes
+1
Hotel's Favorite
We absolutely loved our stay at Sant Francesc. A beautifully designed, luxurious hotel in the midst of the city. Nothing was too much or too little for the staff. The breakfast was amazing and the rooftop pool was perfect to cool off in. We will be staying again if we come to Palma.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Miguel García Feliz, Director General at Sant Francesc Hotel Singular
Responded 5 days ago
Dear EJE07, What a lovely review to receive - thank you! The team and I can't wait to see you back. In the meantime, Kindest regards, Miguel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
123pix wrote a review Sep 21
Falmouth, United Kingdom464 contributions180 helpful votes
We visited the roof top bar a couple of times for evening drinks. Really nice to see the great views and experience the tranquil calming ambience. Friendly efficient staff who made you feel welcome. If you are looking for a break from the busier areas, this oasis will not disappoint.
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Miguel García Feliz, Director General at Sant Francesc Hotel Singular
Responded 2 days ago
Dear 123pix, Greetings from Sant Francesc Hotel! My colleagues and I would like to thank you for your positive review and kind comments following your experience earlier this week. We would love to have you back - the sooner, the better! In the meantime, Warmest regards, Miguel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Laila2013 wrote a review Sep 20
London, United Kingdom7 contributions1 helpful vote
Excellent stay, lovely rooms, super service, great facilities and an excellent location. Breakfast in the mornings was also excellent. Poor facilities were good too and provided a welcome respite from the heat.
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Date of stay: September 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Miguel García Feliz, Director General at Sant Francesc Hotel Singular
Responded 5 days ago
Dear Laila2013, Thank you very much for your kind review, following your stay at Sant Francesc Hotel earlier this week. Deligted to learn that you enjoyed the main highlights of the house, being "Service" the most important for us. Looking forward to welcoming your back soon, In the meantime, Warmest regards and best wishes, Miguel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
FergusPatterson wrote a review Sep 18
Cirencester, United Kingdom332 contributions170 helpful votes
+1
We stayed here for a couple nights at the beginning of our two week holiday in Mallorca. We had stayed in their sister hotel Can Ferrereta in Santanyi last year which was brilliant, so we had no hesitation in booking here. The hotel is quite beautiful and in a lovely quiet location next to the famous Sant Francesc Basilica. The staff are to a person fantastic and nothing is too much trouble. They are outstanding. We had a junior suite on the 2nd floor (201) with a lovely big terrace where we could sit and read or enjoy a glass of wine in the evening. We ate in the restaurant on the first night and the meal was superb. The main shopping street and the Cathedral are a 10/15min stroll away and also nearby are plenty of restaurants. Highly recommend .
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Date of stay: September 2022Trip type: Traveled as a couple
Room Tip: Junior suite with inward facing balcony. So quiet
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Miguel García Feliz, Director General at Sant Francesc Hotel Singular
Responded 5 days ago
Dear Fergus Patterson, Thank you for your kind and detailed review, following your stay with us earlier this month. We are delighted to learn that you enjoyed the perfect "Mallorcan combo": Sant Francesc Hotel (Palma) and Can Ferrereta Hotel (Santanyí). Thank you for your trust in our "petit" hotel collection. The team and I can't wait to have you back. Until then, enjoy the rest of your summer! Warmest regards and best wishes, Miguel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
martine65kelly wrote a review Sep 16
Isle of Wight, United Kingdom8 contributions2 helpful votes
From our lovely amazing warm welcome from the lovely Cristina on reception to the moment we left everything was amazing ! this hotel is a true gem in a perfect location in Palma , the rooms are very thoughtfully fitted out with all amenities and an extremely comfortable bed ! the hotel is stunning throughout and also smells divine , the rooftop pool and bar is the icing on the cake ! a lovely swim with views of the cathedrals , comfy sun loungers , fantastic staff , delicious tapas , and wine ! so chilled didn't want to leave !! stayed all afternoon and into the evening with the delicious menu there was no need to go anywhere else although i heard there restaurant downstairs is fantastic to , will try next time ! the breakfast we had in the beautiful outside courtyard , wow ! one of the best breakfasts and choice we have ever had ! my fiancé cheese selection was so good , i ended up eating so much as so so good all of it ! the staff here here also amazing , a young lad who had just started he told us was so good , wish i got his name , can't wait to return soon , thank you Cristina for helping with our amazing stay we didn't get to thank you as left so early for our return flight ! but will see you again soon , cant wait !!!!
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Date of stay: September 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Miguel García Feliz, Director General at Sant Francesc Hotel Singular
Responded 5 days ago
Dear Martine65kelly, We all are delighted to receive such a positive review, following your stay few days ago at Sant Francesc Hotel. THANK YOU! It seems you enjoyed the service provided by the Team, the hotel, our gastronomic offer (local and tasty!) and the destination... we couldn't ask you for more. Well, yes... to come back SOON. In the meantime, Kindest regards and best wishes, Miguel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kristian W wrote a review Sep 4
Jönköping, Sweden7 contributions1 helpful vote
This is now one of our favourite places and top picks. Lovely and excellent staff with 5-star service, from arrival to departure. The staff always had you in mind and were always there to serve and help you. The hotel is beautiful in every space and have lovely details. If we had one complaint, it would be the awkward moment when a staff confronted us when we took some pictures with a camera in the stairs. This was really unprofessional due to her brusque confrontation and we tried to explain that we already had permission from another person in the reception. Therefore we can’t really give you 5 stars. However, we had a really fantastic stay and would come back and wish more hotels had the same level of service as Hotel Sant Francesc.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Miguel García Feliz, Director General at Sant Francesc Hotel Singular
Responded 5 days ago
Dear Kristian Wikstroem, Greetings from sunny Palma! Thank you very much for sharing an overall, very positive review, following your stay with us earlier this month. Allow me also to THANK YOU for your honesty in sharing the unfortunate misunderstanding with one of my colleagues - it never should have happened so I take this opportunity to sincerely apologize for the inciden (discussed internally already). We appreciate your kindness with the review and believe us, would love to see you back at Sant Francesc Hotel. In the meantime, Warmest regards, Miguel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Scooterman wrote a review Sep 4
Bayreuth, Germany1 contribution
The Adlon of Palma! A small Grand Hotel with a 6****** star service. Located in the middle of the old town of Palma in an old palazzo of the 19 th century, the San Francesc is a beautiful fusion of modern inner architecture with all the comfort you espect, still keeping the charme and the spirit of the historic building with a wonderful patio A must to see! But what makes this place so extraordinary is not only the architecture, it’s the spirit and the athmosphere created by all the people who work there. A friendlyness and a personal service, that makes an atmosphere of perfect wellbeing. They can read every wish from your eyes. It’s a mystic place, an oasis of tranquility in the middle of Palma. We have been there several times in summer, winter, spring, next time will be Christmas. You come as a guest and leave as a friend You must try.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Miguel García Feliz, Director General at Sant Francesc Hotel Singular
Responded 5 days ago
Dear Klaus R, Thank you very much for a fantastic review... that definitely enters our top 10! As you can imagine, what makes me most proud is that you were able to see and experience first-hand, the fabulous work that my colleagues do every single day. This means everything to me. Allow us to also give you 6 stars. As a Guest and now, as a friend! Warmest regards and see you soon, Miguel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Travel828045 wrote a review Aug 2022
Chichester, United Kingdom1 contribution
This is a world class hotel... The hotel itself is stunning, a mixture of classic and contemporary... and very stylish... it offers everything one would expect of hotel of this calibre. The hotel restaurant (evening) is one of the best on the island... The location is perfect, within the old town and a short walk from the shops, bars and restaurants. And... the staff are amazing, nothing is too much trouble and they work together in professional but also warm and relaxed manner... We can't wait to return!
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Date of stay: August 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Miguel García Feliz, Director General at Sant Francesc Hotel Singular
Responded 5 days ago
Dear Travel828045, We all are delighted to learn about your very positive experience, following your stay in August. Thank you for your kind review about the hotel and our restaurant, Quadrat Restaurant & Garden. We are really very proud to read that you enjoyed not only the destination (Palma is wonderful all year round!), but also the service and professionalism of our team. GRACIAS! Looking forward to welcoming you back soon, In the meantime, Kindest regards, Miguel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joan K wrote a review Aug 2022
Wyncote, Pennsylvania397 contributions620 helpful votes
This is an exquisite property with an extraordinary staff. I found beauty in every corner of this property and the artistic details added to its overall charm. Unfortunately, I suffered an acute attack of sciatica the first night of my stay which greatly limited my ability to enjoy the hotel and the city to their fullest. The staff was extremely concerned and warm, compassionate and professional. I want to thank them all again for their extreme kindness. The breakfasts were delicious and the dinner very good. This is a great choice when visiting this magnificent capital city.
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Date of stay: July 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Miguel García Feliz, Director General at Sant Francesc Hotel Singular
Responded 5 days ago
Dear Joan K, Greetings from Sant Francesc Hotel! We are glad to receive such a positive review but of course, we are sorry that you could not enjoy your stay on the island 100% (we remember the unfortunate situation). Definitely an excuse for us to ask you to come back ASAP! Thanking you for your kindness, Warmest regards and best wishes, Miguel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$267 - $555 (Based on Average Rates for a Standard Room)
LOCATION
SpainBalearic IslandsMajorcaPalma de MallorcaCort
NUMBER OF ROOMS
42
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Frequently Asked Questions about Sant Francesc Hotel Singular
Which popular attractions are close to Sant Francesc Hotel Singular?
Nearby attractions include Catedral de Mallorca (0.3 miles), Terrazas de la Catedral de Palma (0.3 miles), and Museu Fundacion Juan March Palma (0.2 miles).
What are some of the property amenities at Sant Francesc Hotel Singular?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Sant Francesc Hotel Singular?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sant Francesc Hotel Singular?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Sant Francesc Hotel Singular?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Sant Francesc Hotel Singular?
Conveniently located restaurants include Cannibal Cantina Bistro, Brunchit Palma de Mallorca, and Giovanni L. Gelato Deluxe.
Are there opportunities to exercise at Sant Francesc Hotel Singular?
Yes, guests have access to a pool and a fitness center during their stay.
Does Sant Francesc Hotel Singular have airport transportation?
Yes, Sant Francesc Hotel Singular offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sant Francesc Hotel Singular?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Sant Francesc Hotel Singular?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Catalan.
Are there any historical sites close to Sant Francesc Hotel Singular?
Many travelers enjoy visiting Sa Llotja (0.5 miles), Palau de l'Almudaina (0.3 miles), and Son Marroig (1.5 miles).