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Puro Hotel Palma

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Traveler (524)
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Panoramas (36)
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About

#29 of 95 hotels in Palma de Mallorca
Location
4.8
Cleanliness
4.4
Service
4.4
Value
4.1
Travelers' Choice
Puro hotel Oasis Urbano is our boutique design hotel with connected beachclub and restaurant converted from a XVII century palace in Palma de Mallorca's old quarter (La Lonja district). Each room is different in our hotel, combining contemporary design, style and comfort together in unique way. Situated in the famous area La Lonja Palma’s finest boutiques, galleries and restaurants and nightlife, as well as the harbour and the cathedral are within walking distance. Puro Palma is also the only urban hotel with two beachclubs. With our Shuttleservice to Purobeach Palma our guests can experience the best of the island.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Hot tub
Sauna
Free breakfast
Bicycle rental
Nightclub / DJ
Car hire
Wifi
Plunge pool
Restaurant
Rooftop bar
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Special diet menus
Wine / champagne
Taxi service
Conference facilities
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Manicure
Massage
Pedicure
Solarium
Steam room
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Newspaper
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Housekeeping
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bidet
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Clothes rack
Laptop safe
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Centrally Located
Modern
Languages Spoken
English, French, Spanish, Arabic and 7 more
4.5
4.5 of 5 bubbles1,106 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Puro Hotel Palma earns rave reviews for its stylish and comfortable rooms, though a few guests have mentioned they can be on the snug side. Nestled in a prime location, the hotel is lauded for its accessibility to shops and eateries, yet remains a tranquil retreat. The spotless cleanliness, especially the pristine roof terrace, doesn't go unnoticed. While the value is appreciated, particularly with room upgrades, the cost of snacks and services can add up. The atmosphere receives mixed feedback; the vibrant bar is a hit for some but a noise nuisance for others. Consistently, the service stands out with staff earning accolades for their attentiveness and personal touch. The rooftop terrace and breakfast are highlights, but the absence of in-room tea and coffee facilities has been noted.
Location
Convenient
Atmosphere
Lively
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Helpful
Amenities
Outstanding
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lizzyclarke2024 wrote a review Feb 2024
Ibiza, Spain1 contribution
Amazing! Great hotel and wonderful staff! Well located and would give the hotel and staff top rating! Great location and luxury spotless room! Loved every moment! The staff were really helped and friendly
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Review collected in partnership with this hotel
Date of stay: February 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Puro Hotels, General Manager at Puro Hotel Palma
Responded 1 week ago
Great comment!! Many Thanks Lizzy. Contact me personally on the email below when you visit us again. Recommend us to all your friends and family. Let me know when you like to come back again😉, to our quirky hotel, Beatnik with our great DJ´s and our fantastic beach clubs. See you soon. Best wishes Syb general.manager@purohotels.es
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Christine K wrote a review Dec 2022
Tampa, Florida97 contributions44 helpful votes
Hotel's Favorite
We enjoyed a 2-night stay at Puro Hotel Palma in early December. Everything was wonderful from start to finish. We were able to check in early as we arrived at 10:15am and get late checkout. Front desk staff are very friendly and helpful. Great location with short walks to many cafes, restaurants, the shopping district on Passeig Des Born, the amazing Palma Cathedral and palace. Enjoyed a dinner at the hotel's restaurant Beatnik with reservations made by the front desk and a 30% discount. Beautiful hotel, clean rooms and small little touches that made the stay that more enjoyable such as the wood "do not disturb" sign, glass water bottles, bracelets made by nomadic tribes, a double sink, slippers and robes (our robes were uncomfortable, though). Views were great from the 5th floor where our room was located. Our window faced the inside terrace and we had no problem with noise. I would definitely stay here again and recommend to others.
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Date of stay: December 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Purohotel Palma, General Manager at Puro Hotel Palma
Responded Jan 30, 2023
Great review Christine!! We love it!! Purohotel is something unique. Puro hotel is an oasis of tranquillity in the middle of the oldtown of Palma. If you book with us, you will also get a free access to our Purobeach Clubs (1st of April till the 31st of October). If you book 3 nights or more in the winter period (1st of November 2022 till 31st of March 2023) you will receive a free rent a car to explore the best places to see in Mallorca (Puro Experience guide included). Just use our promo code (PUROEXPERIENCE) to get a 10 % discount on any of the reservations on our website (hotel) or contact me on the email below. Recommend us to all your friends and family 😉 See you soon!! Lovely wishes Syb general.manager@purohotels.es
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Wayne G wrote a review Feb 2024
7 contributions1 helpful vote
Everything really good , lovely friendly staff. One nagging point being the regular buzzing in the room from the thermostat, annoying in the middle of the night! A small problem just thought you should know!!
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Review collected in partnership with this hotel
Date of stay: February 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Puro Hotels, Director General at Puro Hotel Palma
Responded 2 weeks ago
Great comment!! Many Thanks Wayne. We will take on board the buzzing of the thermostat, let´s see what happened there, because it should not make that noise. Contact me personally on the email below when you visit us again. Recommend us to all your friends and family. Let me know when you like to come back again😉, to our quirky hotel, Beatnik with our great DJ´s and our fantastic beach clubs. See you soon. Best wishes Syb general.manager@purohotels.es
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Citytraveller08 wrote a review Feb 2024
High Wycombe, United Kingdom63 contributions45 helpful votes
From the moment we arrived the staff were brilliant. Anna on Reception sorted out a minor issue with our booking and with her colleagues took great care of us for the week we stayed. Nothing was too much trouble from restaurant recommendations to transport. Our room was very comfortable and quiet and the hotel location is excellent. Altogether a great hotel run by a great team!
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Date of stay: January 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Puro Hotels, Director General at Puro Hotel Palma
Responded 2 weeks ago
Great comment!! Many Thanks Citytraveller08. I will pass on this fantastic review to Ana and her colleagues. Contact me personally on the email below when you visit us again. Recommend us to all your friends and family. Let me know when you like to come back again😉, to our quirky hotel, Beatnik with our great DJ´s and our fantastic beach clubs. See you soon. Best wishes Syb general.manager@purohotels.es
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lisa W wrote a review Jan 2024
London, United Kingdom12 contributions3 helpful votes
Stayed at Puro many times. Always made to feel very special as soon as we arrive. Hotel in great location for exploring the city. The hotel has a great restaurant and bar which has D.J at the weekend. Lots of restaurants and bars within walking distance. Be back soon!!
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Review collected in partnership with this hotel
Date of stay: January 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Puro Hotels, Director General at Puro Hotel Palma
Responded 2 weeks ago
Great comment!! Many Thanks Jamie. Contact me personally on the email below when you visit us again. Recommend us to all your friends and family. Let me know when you like to come back again😉, to our quirky hotel, Beatnik with our great DJ´s and our fantastic beach clubs. See you soon. Best wishes Syb general.manager@purohotels.es
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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rachelmaegittins wrote a review Dec 2023
London, United Kingdom1 contribution
The most perfect stay. The hotel is immaculate. The staff are all beyond helpful & friendly. The food was amazing, the serve at the bar was 10/10. I never have a good nights sleep at hotels but I had the best nights sleep, so I’ve come back to work feeling refreshed. Can’t fault it. The staff are a credit to the hotel. I’ll be back next year!
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Review collected in partnership with this hotel
Date of stay: December 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Puro Hotels, General Manager at Puro Hotel Palma
Responded Dec 21, 2023
Great comment!! Many Thanks Rachel. Contact me personally on the email below when you visit us again. Recommend us to all your friends and family. Let me know when you like to come back again to enjoy our quirky hotel and our fantastic beach clubs. See you soon. Best wishes Syb general.manager@purohotels.es
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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bogdanmuja wrote a review Dec 2023
1 contribution
The hotel stay experience was awsome. The room was very good, the breakfast was delicious and the staff very nice and kind. Definitely a place to return on our next trip to Palma de Mallorca. We recommend
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Review collected in partnership with this hotel
Date of stay: November 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Puro Hotels, General Manager at Puro Hotel Palma
Responded Dec 12, 2023
Great comment Bogdan!! Many Thanks. Contact me personally on the email below when you visit us again. Recommend us to all your friends and family. Let me know when you like to come back again😉, to our quirky hotel and our fantastic beach clubs. See you soon. Best wishes Syb general.manager@purohotels.es
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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fschnieder wrote a review Dec 2023
1 contribution
A beautiful hotel in the heart of the old town of Palma. The proximity to all the shops, restaurants, the cathedral and the sea is outstanding. Gladly again to any time. Palma as a whole is really worth living in.
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Review collected in partnership with this hotel
Date of stay: December 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Puro Hotels, General Manager at Puro Hotel Palma
Responded Dec 12, 2023
Great comment. Puro, it´s the place to be, a quirky hotel with one of the best restaurants of Palma. As you commented, we will look after you so can explore Palma, explore Mallorca with our Discover Mallorca offer included with a free car rental (from the 1st of November 2023 until 31st of March 2024 when you book with us directly). We will supply you also with a guide of the best places to visit on the island. Use your promo code (PUROEXPERIENCE) to get 10% of on any booking on our website or get in contact with me on the email below. Hope to welcome you soon again. Best Wishes Syb general.manager@purohotels.es
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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G8238CRMAC wrote a review Dec 2023
1 contribution
There are no chairs or stools available. The cupboards in the room were a little small. In the bathroom it would be helpful to have adequate hooks or rails for bath towels so that they don't constantly fall on the floor.
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Review collected in partnership with this hotel
Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Puro Hotels, General Manager at Puro Hotel Palma
Responded Dec 12, 2023
Great comment!! Many Thanks. We will take your comments on board to better your next stay. Contact me personally on the email below when you visit us again. Recommend us to all your friends and family. Let me know when you like to come back again😉, to our quirky hotel and our fantastic beach clubs. See you soon. Best wishes Syb general.manager@purohotels.es
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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EJW842 wrote a review Nov 2023
Edinburgh 100 contributions56 helpful votes
Staff could not have been lovelier. Cheerful, efficient, kept our bags for us until the room was ready. Hotel was very clean, roof terrace was superb either for lounging throughout the day or enjoying a drink in the evening. Great location for exploring the city. The room was lovely, the only annoyance was it was above the bar. It could be a bit noisy, more so with people outside the bar rather than the music until closing time around 1am. We did visit the bar, and it was great, really good DJ in that night. The lad and lass behind the bar were great and my thanks to them for the cocktails we enjoyed. Depends how well you are able to sleep through noise, I didn't but my other half did. Breakfast buffet was very good with many options. Hot drinks are ordered and one day the poor chap did have a bit of a nightmare for one reason or another but overall service was really good. If you want a seat in the courtyard in the morning, go eary was our experience. Would certainly go back and stay, I'd just be a bit pickier about the room location.
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Date of stay: April 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Puro Hotels, General Manager at Puro Hotel Palma
Responded Dec 12, 2023
Great comment!! Many Thanks. Contact me personally on the email below when you visit us again. For sure I will get you a diferent room next time. Recommend us to all your friends and family. Let me know when you like to come back again😉, to our quirky hotel and our fantastic beach clubs. See you soon. Best wishes Syb general.manager@purohotels.es
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$169 - $307 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
puro hotel palma de mallorca
LOCATION
SpainBalearic IslandsMajorcaPalma de MallorcaLa Llotja-Born
NUMBER OF ROOMS
51
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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PURO HOTEL PALMA - Updated 2024 Prices & Reviews (Palma de Mallorca, Spain)

Frequently Asked Questions about Puro Hotel Palma
Which popular attractions are close to Puro Hotel Palma?
Nearby attractions include Catedral de Mallorca (0.2 miles), Terrazas de la Catedral de Palma (0.2 miles), and S'Hort del Rei (0.1 miles).
What are some of the property amenities at Puro Hotel Palma?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Puro Hotel Palma?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Puro Hotel Palma?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Puro Hotel Palma?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Puro Hotel Palma?
Conveniently located restaurants include La Malvasia, Ca n'Ela, and Fera Palma Restaurant.
Are there opportunities to exercise at Puro Hotel Palma?
Yes, guests have access to a sauna and a plunge pool during their stay.
Are any cleaning services offered at Puro Hotel Palma?
Yes, dry cleaning and laundry service are offered to guests.
Does Puro Hotel Palma offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Puro Hotel Palma?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Portuguese, and Polish.
Are there any historical sites close to Puro Hotel Palma?
Many travelers enjoy visiting Sa Llotja (0.08 miles), Palau de l'Almudaina (0.1 miles), and Son Marroig (1.5 miles).