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Calle Montenegro 10, 07012 Palma de Mallorca, Majorca Spain
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Traveler (430)
360
Panoramas (36)
Room & Suite (246)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#29 of 96 hotels in Palma de Mallorca
Location
4.8
Cleanliness
4.4
Service
4.4
Value
4.0
Travelers' Choice
Puro Palma is our boutique design hotel with connected beachclub and restaurant converted from a XVII century palace in Palma de Mallorca's old quarter (La Lonja district). Each room is different in our hotel, combining contemporary design, style and comfort together in unique way. Situated in the famous area La Lonja Palma’s finest boutiques, galleries and restaurants and nightlife, as well as the harbour and the cathedral are within walking distance. Puro Palma is also the only urban hotel with two beachclubs. With our Shuttleservice to Purobeach Palma our guests can experience the best of the island.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Plunge pool
Sauna
Free breakfast
Bicycle rental
Nightclub / DJ
Car hire
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Special diet menus
Wine / champagne
Taxi service
Conference facilities
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Pedicure
Solarium
Steam room
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Newspaper
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Trendy
Languages Spoken
English, French, Spanish, Catalan and 2 more
Hotel links
Special Price:10% off room rate
1002Reviews19Q+A100Room tips
Traveler rating
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Most Recent
Fornebu42 wrote a review Sep 19
Fornebu, Norway4 contributions6 helpful votes
The location in the old town of Palma is perfect, BUT then you have to love street noise day and night and loud party music from the hotel's club Beatnik... When we checked into our room, it was completely different looking then the photos on the website. The second day we asked to get another room more like the one we expected. They were very kind with this and we got a better room. The problem was that they didn't mention that is was placed right by their nightclub. LOUD music for hours into the night...!! The breakfast was excellent; big selection and great tastes! The roof terrace was super with great views over Palmas rooftops! Most of the employees, mostly the men, were very kind and helpful. The rooms had very few electric plugs/outlets. Very little space for toiletries. Especially by the bathtub. Their beach club was very expensive and overrated, but nice with free hotel transport!
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Date of stay: September 2022
Value
Location
Service
Room Tip: The pictures on the website are not necessarily what the rooms look like! Important to specify!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Sarah D wrote a review Nov 2021
Stockport, United Kingdom5 contributions3 helpful votes
Hotel's Favorite
Staff friendly and really attentive. Are in restaurant a couple of times and food excellent. Chilled and relaxed feel to the whole place - can’t fault it at all and a great base from which to explore Palma
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Review collected in partnership with this hotel
Date of stay: November 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Purohotel Palma, Director General at Puro Hotel Palma
Responded Nov 30, 2021
Hi Sarah, Love the review, love the points! Purohotel stands for great service and fantastic stay in the centre, the heart of the old town of Palma. The Purohotel is situated around the corner from the best shopping street of Palma, surrounded by the best restaurants and next to the cathedral of Palma. Discover Mallorca with our free rental car during this winter. Let me know when you like to visit us again. Contact me personally on the email below. Lovely wishes Syb general.manager@purohotel.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cat wrote a review Sep 2
London, United Kingdom4 contributions7 helpful votes
Positives - front desk staff and location. Negatives - pretty much everything. The Puro is a sort of Ibiza meets Bali to a Mamma Mia sound track of a hotel. The whole place is tired and shabby and needs a complete gutting and refit. Not sure what the problem is (maybe drains??) but everywhere is scented - from the moment you step into the lobby which has an overbearing migraine inducing scent piped through the aircon, to the rooms some of which have hideous apple smelling air freshners others just smell awful like embalming oil - and I tried 4 - no where smells fresh. Coupled with that the four rooms I was shown all had internal windows so no way you can get any fresh air - all in all a claustrophobic experience and that is before I mention that some of the rooms over look the restaurant which belts out 90's pop music until 11.30 pm when the disco kicks in. Corridors long and windy, few have any lights, lift hot and with pulsating music, breakfast a white toast and pre made scrambled egg special. Having said all that the guy in reception was so helpful and did his best to make our stay ok but I don't recollect ever staying anywhere so bad and if I hadn't had to pay on arrival I would have checked out! Sorry was just not for me!
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Review collected in partnership with this hotel
Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Purohotel Palma, General Manager at Puro Hotel Palma
Responded 3 weeks ago
Hi Cerif(Cat), I am sorry that your stay was not to your liking, but I don’t know why you write this or what is your aim with your review. Puro hotel is nothing like you described. I would like to know what made you write this, so you can always contact me on the email below. On the other hand, I will answer you with what we really are so that anyone can see through your wrong written information about our great hotel. We are a 4-star boutique hotel, we have 51 rooms over two different buildings divided into 4 categories. Some rooms are in the original Puro style, some are in a refreshed Mediterranean style. We work hard on our ambience with different aromas, light settings, music and lots of art. Our food is all freshly made and we always trying to please everybody’s taste buds. Our breakfast has 5 different types of bread, every day an election of 4 different types of eggs, with our eggs Bennie as our speciality, a variety of Vegan and Vegetarian dishes, Yoghurt with homemade Granola, fresh fruit, fresh orange juice and we will serve you any kind of coffee/tea at your table. We have a free shuttle going every day to both of our Beach clubs. If you book with us directly you will get your sunbeds for free. At night you have the option to eat at our Beatnik restaurant (number 21 of the 2600 restaurants in Palma in The Fork) and to finish the night we have our Beatnik bar open until late with Live Music and Dj´s. Paying on day of arrival is normal everywhere because in the past some people took advantage of the not paying at the end of their stay and with the new credit card rules it´s impossible to charge them. If this is not your cup of tea, then I am pleased to suggest you other hotels in Palma, but keep in mind that they will not give you our relaxing, lifestyle PURO experience. Many Thanks, Sybrand Sijbertsma general.manager@purohotel.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brendan wrote a review Aug 2022
Glasgow, United Kingdom22 contributions7 helpful votes
Sybrand and his team pulled it out the bag yet again!Our stay was absolutely fantastic,amazing room(42),great breakfasts-all spectacular.Christina looked after our every need from beach club transfers to bike hire-she is a true asset to the Puro business.Very much looking forward to my next stay!
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Purohotel Palma, General Manager at Puro Hotel Palma
Responded 3 weeks ago
Happy Days are here again...that feeling we like to give everybody who visits Puro 😉 The whole team of Puro and Purobeach Illetas will be there again for your next stay. Contact me on the email below when you like to visit us again. Maybe next time try out our new Puro Grand. Hope to welcome you soon again. Best Wishes Syb general.manager@purohotel.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
heatherrosebeauty wrote a review Aug 2022
Los Angeles, California
Puro Hotel was great! Staff was welcoming and warm, the room was bigger than i expected, it was super clean and nice lighting. The A/C worked great. Bed was super comfy. Loved the mini sunroom off the room overlooking the narrow streets. The hotel is great for taking public transport to the beach and walking to restaurants in downtown Palma. Beatnik restaurant was great at the hotel as well!
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Review collected in partnership with this hotel
Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Purohotel Palma, Director General at Puro Hotel Palma
Responded 4 weeks ago
Many Thanks Heather for your review. Purohotel is something unique. We are the only hotel in Palma that supplies an oasis of tranquillity in the middle of the centre of the oldtown of Palma. The best shops, the best restaurants (like our own Beatnik restaurant) and all the best culture events of Palma just in walking distance from our quirky hotel. Also keep in mind that you will have a direct access to two of the best beach clubs around Palma (by free shuttle from the 1st of April). If you book with us directly, the sunbeds are free of charge in Purobeach Palma and Illetas (with a minimum spend, starting from 30€ in the high season). Just use our promo code (PUROEXPERIENCE) to get a 10 % discount on any of the reservations on our website (hotel) or contact me on the email below. See you soon!! Lovely wishes Syb general.manager@purohotel.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fiona N wrote a review Aug 2022
3 contributions1 helpful vote
Great central location! The food at the restaurant was excellent. Very comfortable room and the air conditioning was a welcome relief from the August heat in Palma. On arrival our check in was seamless. The staff in general were welcoming, friendly and helpful. We tried to book in again a few weeks later but it was fully booked. Would stay there again!
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Review collected in partnership with this hotel
Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Purohotel Palma, Director General at Puro Hotel Palma
Responded Aug 19, 2022
Many Thanks for your review. Purohotel is something unique. We are the only hotel in Palma that supplies an oasis of tranquillity in the middle of the centre of the oldtown of Palma. The best shops, the best restaurants and all of the best culture events of Palma just in walking distance from our quirky hotel. Also keep in mind that you will have a direct access to two of the best beach clubs around Palma (by free shuttle) If you book with us directly, the sunbeds are free of charge in Purobeach Palma and Illetas (with a minimum spend, starting from 30€ in the high season). Just use our promo code (PUROEXPERIENCE) to get a 10 % discount on any of the reservations on our website (hotel) or contact me on the email below. See you soon!! Lovely wishes Sofia guest.experience@purohotels.es
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JVenter85 wrote a review Aug 2022
Cork, Ireland45 contributions9 helpful votes
+1
My wife and I stayed here for three days. The hotel's location is perfect if you want to explore Palma. The hotel's food was also great. We can also recommend booking a sunbed at their beach club. The transfer company they use is also a great plus. Would definitely go back.
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Date of stay: August 2022
Rooms
Cleanliness
Service
Room Tip: We enjoyed room on the street side.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Purohotel Palma, Director General at Puro Hotel Palma
Responded Aug 12, 2022
Dear guest, I am very happy to read such amazing words, thank you very much for your kindness. For me and all the staff at Puro Hotel, creating the best experience in this little paradise is the most important, and you and your wife have made it very easy for us. Thanks again for sharing your experience with us as it is precisely this that makes our work even more rewarding. As you know, this is your home now, and we will be very happy to welcome you as soon as possible! Warmly regards, Sofia Stoeckenius Guest Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
elinkarlssons wrote a review Aug 2022
Stockholm, Sweden
+1
The hotel was nice but the service was not that good. Also there was no place to hang up clothes in the room and it was not allowed to hang your clothes on the balcony. Some nights they was playing music outside our room and they had not warned us about it before. Also the staff was not so good in English which made it difficult to communicate.
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Review collected in partnership with this hotel
Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Purohotel Palma, Director General at Puro Hotel Palma
Responded Aug 15, 2022
Dear Elin Karlssons, I am sorry that your holidays were not as you had expected. We have 51 rooms in Puro, and not one is the same. If someone is not happy with their room, we always try to find another room that is more to their liking. All the music in-house is announced beforehand. Music on the street we don´t have in hand, although this happens ones in blue moon. Hopefully we will understand us better in your next stay. Please contact me on the email below, because I want to make your next stay with us, the best stay you ever had in a hotel. Hope to welcome you soon again. Best Wishes Syb general.manager@purohotel.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
nataliehanton wrote a review Aug 2022
Palma de Mallorca, Spain
We’ve stayed at many of the hotels in this part of Palma de Mallorca and this was by far the poorest offering at the highest price. We actually changed room immediately so this was based on seeing two of their superior rooms.
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Review collected in partnership with this hotel
Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Purohotel Palma, Director General at Puro Hotel Palma
Responded Aug 12, 2022
Dear Natalie, First of all thank you for sharing your experience with us. We are sorry if our property did not meet your expectations. We would like to welcome you again maybe in other room category that may suits more your needs. Best wishes, Sofia Stoeckenius Guest Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
lmschenk wrote a review Aug 2022
Manchester, United Kingdom
It was wonderful. The staff were friendly and helpful. They couldn’t do enough to make my stay perfect. The food was terrific and so was the hotel and Beach Club. I was staying in my own for the first time, so it made such a difference and I would definitely stay again! Many thanks!!!
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Review collected in partnership with this hotel
Date of stay: August 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Purohotel Palma, Director General at Puro Hotel Palma
Responded Aug 12, 2022
Hello, Thank you very much for your great review and kind words about our staff. They are our most valuable asset and comments like yours make us prouder of our team every day. We look forward to welcoming you again at Puro Hotel Best regards, Sofia Stoeckenius Guest Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$160 - $340 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
puro hotel palma de mallorca
LOCATION
SpainBalearic IslandsMajorcaPalma de MallorcaLa Llotja-Born
NUMBER OF ROOMS
40
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Frequently Asked Questions about Puro Hotel Palma
Which popular attractions are close to Puro Hotel Palma?
Nearby attractions include Catedral de Mallorca (0.2 miles), Terrazas de la Catedral de Palma (0.2 miles), and Passeig des Born (0.2 miles).
What are some of the property amenities at Puro Hotel Palma?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Puro Hotel Palma?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Puro Hotel Palma?
Guests can enjoy free breakfast, an on-site restaurant, and a free welcome drink during their stay.
Is parking available at Puro Hotel Palma?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Puro Hotel Palma?
Conveniently located restaurants include Giovanni L. Gelato Deluxe, Fera Palma Restaurant, and Beatnik Palma by Puro.
Are there opportunities to exercise at Puro Hotel Palma?
Yes, guests have access to a sauna and a plunge pool during their stay.
Are any cleaning services offered at Puro Hotel Palma?
Yes, dry cleaning and laundry service are offered to guests.
Does Puro Hotel Palma offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Puro Hotel Palma?
The staff speaks multiple languages, including English, Spanish, French, German, Dutch, and Catalan.
Are there any historical sites close to Puro Hotel Palma?
Many travelers enjoy visiting Sa Llotja (0.08 miles), Palau de l'Almudaina (0.1 miles), and Son Marroig (1.5 miles).