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Puro Hotel

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443 Reviews from our TripAdvisor Community

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Showing 241: English reviews
Birkerød, Frederiksborg, Denmark
Reviewed October 26, 2016

We stayed at the Puro Hotel for the first time 7 years ago - and it was stunning. Both the hotel and the beach resort took us by storm. Though very costy, we've been back almost every year since. It's a perfect place to enjoy life and sense yourself. Through the years, Puro have become more and more popular -...

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Thank Peter Munch S
Cheshunt, United Kingdom
Reviewed October 18, 2016

This weekend my wife and I flew into Palma for a break of four days and for me, a chance to compete in the Palma Half Marathon. When I booked the hotel I knew it would be in the higher end price bracket but....it was worth every inflated Euro! From the time we arrived to the moment we checked out...

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Thank DavidJM720
Seignosse, France
Reviewed October 16, 2016

We stayed here for 5 days over long weekend and were delighted with the hotel. Location was very central with easy access on foot to bars/restaurants/shops etc . Hotel staff were very friendly and helpful. They arranged a small surprise of a cake and wine for my wife on her birthday despite my not even mentioning the date. Suggest avoid...

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Thank JohnM40B
London, United Kingdom
Reviewed September 23, 2016

We stayed in Puro hotel a couple of days and we're really happy with the service. Reception always helped us in every question about the city we had. Decoration was very beautiful, minimalist, with a wonderful courtyard close to the foyer. Room was perfect, also decorated with a modern style. We'll return next year!

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Thank Stephanie W
Edinburgh, United Kingdom
Reviewed September 5, 2016

We stayed at Puro hotel and got a deal with "free" entry. It was worthwhile, shuttle from hotel each way was prompt and easy. The club itself is much like any beach club, nice pool, sun beds and plenty people around enjoying themselves. Staff were attentive but not overbearing, music not too loud, [but pretty repetitive if you are over...

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Thank Idw2008
Madrid, Spain
Reviewed September 3, 2016 via mobile

Puro is nice, not too big and situated right on the coastline (no beach). With reservation you have to be there at mid day latest. We spent a very relaxing afternoon there. Thepool is nice but not big enough for real swimming in my view. The sounds is chilling and deep house. We ate hamburgers which were good but not...

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Thank bup69
Dubai, United Arab Emirates
Reviewed August 28, 2016

I stayed at Puro Hotel in Palma, Mallorca, Friday 8th and Saturday 9th July respectively with my best friend. There I suffered a terrible injury due to a towel rail that fell on top of me, smashing my face, my two front teeth, breaking one half off. Please see attached photograph where you can see my nose is swollen -...

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4Thank Ema L
Vanessa C, Room Division Manager at Puro Hotel, responded to this review

Dear Mrs. Linaker, First of all we offer you an apology for all the feeling you have now about your stay in our Hotel Puro; that differs about your feeling during your stay. Your comments are very valuable to us because they help us to see those areas of opportunity where we can improve. We very much regret what happened,...

Crawfordsburn, United Kingdom
Reviewed August 24, 2016 via mobile

Called at this fabulous hotel in Palma for a pre dinner drink. Great spot with friendly staff and a wonderful courtyard area to sit. It is well with calling in and sampling the speciality gin list . Local Spanish and Mallorcan gins are as good as the old favourites

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Thank brokencooker
London, United Kingdom
Reviewed August 23, 2016

For what was once one of the most upmarket Hotels in Palma, the restaurant is a sad reminder that when the management is inadequate the menu can become rather lost, and in this case simply tiny. Spread thinly over two A5 pages, the menu boasts... well nothing, some fried prawns on sticks amongst 3 other standard starters, and the fish...

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1Thank Rob C
Reviewed August 22, 2016

We went to book some spa treatments. The welcome and service from the receptionist was excellent. Really great location. Good lunch we had salads. Fantastic treatments in the spa. We'd definitely go back!

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Thank Cakeycakecake
PuroHotel, Director de Relaciones Públicas at Puro Hotel, responded to this review

Dear Guest, We are delighted to hear about your relaxing experience at the SPA, our wonderful therapist will be thrilled when she reads your comment. It will be a please for us to welcome you back again is our Oasis of Happiness. See you very soon, Carolina Vaquer Guest Relations

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Breakfast
  • Spa
  • Pool
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Spa
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Home of the modern and cosmopolitan Traveller.Puro Oasis is a boutique hotel offering barefoot luxury in the heart of the old town of Palma. ... more   less 

Additional Information about Puro Hotel

Address: Calle Montenegro 12, 07012 Palma de Mallorca, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Palma de Mallorca > La Llotja-Born
Price Range: $117 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Puro Hotel 4*
Number of rooms: 40
Reservation Options:
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Also Known As:
Puro Hotel Palma De Mallorca, Majorca
Hotel Style:
#10 Business Hotel in Palma de Mallorca
#11 Spa Hotel in Palma de Mallorca
#21 Romantic Hotel in Palma de Mallorca
#27 Luxury Hotel in Palma de Mallorca
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Questions & Answers

Here's what travelers have asked, with answers from Puro Hotel staff and other travelers.
7 questions
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Questions? Get answers from Puro Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay at Portals Hills - it's GORGEOUS & they understand service”
 of 5 bubbles EmaL939, Aug 28, 2016 | Read review
“Look somewhere else”
 of 5 bubbles 142robc, Aug 23, 2016 | Read review
“i had room 30 which was as expected for the rate”
 of 5 bubbles jaynb2016, Aug 7, 2016 | Read review
“Room 1 and 2 are interconnecting via a private patio.”
 of 5 bubbles 64Edo64, Jul 31, 2016 | Read review
“Ask for a quiet room as its in a loud part of the city”
 of 5 bubbles H7336DQemmag, Jul 27, 2016 | Read review
5 of 5
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