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AC Hotel Ciutat de Palma

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AC Hotel Ciutat de Palma
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332 Reviews from our TripAdvisor Community

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Showing 169: English reviews
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Chorleywood, United Kingdom
Reviewed December 27, 2016 via mobile

The central location makes it easy to walk to various places of interests like the Marina, the cathedral, restaurants and shopping centre! The staff are friendly and helpful! Rooms are clean and tidy too.

Thank valsho
Naples, Florida
Reviewed December 24, 2016

The hotel is modern and business like. Good location within walking distance of many good restaurants, however I felt the hotel itself could use a little sprucing up. It was not dirty, just not pristine. All our other AC Hotel choices were outstanding on our visit to Spain, this one was just ok. It is noisy... if you like to...

Thank Skennedy1004
Maribel T, Front Office Manager at AC Hotel Ciutat de Palma, responded to this review

Dear guest, We want to thank you for your nice words about our staff and service and we will work hard on the soundproofing in the next reforms We are really sorry about that and we hope to see you in the future. Kins regards and Happy new Year!

Reviewed November 14, 2016

We are due to stay in May next year having enjoyed our time in Palma last time. we found the staff friendly and the local restaurants very good We have been trying to find the hotel email address Would appreciate your help

Thank ShoeburynessBob_Sue
Paris, France
Reviewed November 10, 2016

On a crossroads with traffic lights and a hill. From 4am the buses are what you hear and its like sleeping in the street - picture on the site is a corner room and minet! Expensive yet they cant pay for good Windows. Cheap wood floors so you hear your neighbours walking.

Thank 471niku
Lytham St Anne's, United Kingdom
Reviewed November 9, 2016

I've been a Marriott Rewards member for over 20 years. Their acquisition of the AC hotels has been good for extending choices in Spain. We booked here for 2 nights and my only request was high floor. We were put on the top floor but in the worst room on that floor. We were in the room that was furthest...

Thank GRH1957
Maribel T, Front Office Manager at AC Hotel Ciutat de Palma, responded to this review

We Kindly appreciate your words in regards to service provided by our committed and helpful staff. I can assure that we will pass on your comments to every member of the team and we will try to do it better for the next time :) Kind regards

Reviewed November 1, 2016

In the middle of everything. Excellent breakfast. Not so far from the harbor. Excellent restaurants and shops. Just a 15 minute trip by bus to the beach. Walking distance to the Cathedral. Souvenir shops are everywhere.

1Thank Rozlyn P
Rochdale, United Kingdom
Reviewed October 5, 2016

In a good location close to restaurants and the marina. Small and modern hotel, well appointed rooms and friendly service. Good value. Due to its size couldn't offer facilities such as executive and business lounge etc

1Thank JohnMT_Manchester
Reviewed September 30, 2016

Hard to fault the Hotel interms of Quality, Cleanliness, Staff etc. Spent a few days with friends relaxing and found this a great base from which to see Palma. Not too far out and not too close to the hustle and bustle

1Thank JonDTaunton_England
Reviewed September 22, 2016 via mobile

They charged me the double than my college for the same room (worst equipment) When I got to my room the air conditioning was set at 10 which for the beginning or even summer is too cold, so the room was a fridge and the heat wasn't working. After 2 calls and some hours they changed my room to a...

Thank Chilajorge
Maribel T, Front Office Manager at AC Hotel Ciutat de Palma, responded to this review

Dear Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the AC Hotel Ciutat de Palma. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the problems...

Reviewed September 19, 2016 via mobile

Location is good, nothing interesting in the immediate surroundings but a 10min walk will take you in the lovely historical center of Palma. This hotel doesn't have a holiday feeling at all by its nature, it's more of a business hotel for business trips, but if like us you plan to spend the day out it's a good hotel to...

Thank PlanetTouristVisitor
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  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
  • Meeting Rooms
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about AC Hotel Ciutat de Palma

Address: Plaza Pont 3, 07014 Palma de Mallorca, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Palma de Mallorca
Price Range: $117 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AC Hotel Ciutat de Palma 4*
Number of rooms: 85
Reservation Options:
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Also Known As:
Ac Hotels Palma De Mallorca
AC Hotel Ciutat De Palma Palma De Mallorca, Majorca
Hotel Style:
#44 Luxury Hotel in Palma de Mallorca
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Questions & Answers

Here's what travelers have asked, with answers from AC Hotel Ciutat de Palma staff and other travelers.
7 questions
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9 months ago
United Kingdom
over a year ago
Dallas, Texas
over a year ago

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Questions? Get answers from AC Hotel Ciutat de Palma staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for the quiet rooms!”
 of 5 bubbles Skennedy1004, Dec 24, 2016 | Read review
“ask for a room on the right as you look at hotel - slightly quieter and BUY SOME EARPLUGS”
 of 5 bubbles 471niku, Nov 10, 2016 | Read review
“If I could give you a tip on how to get a good room, I would have used it myself”
 of 5 bubbles GRH1957, Nov 9, 2016 | Read review
“Book the parking!”
 of 5 bubbles Cookee101, Jun 27, 2016 | Read review
“In the front facing the waterfront”
 of 5 bubbles Oldjack, May 24, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question