GPRO Valparaiso Palace & SPA
893 reviews
#37 of 84 Hotels in Palma de Mallorca
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Calle de Francesc Vidal Sureda 23, 07015 Palma de Mallorca, Majorca Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Full view
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360
Panoramas (4) Pool & Beach (120)
Travel safe during COVID-19
What you can expect during your stay
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
Updated 09/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from GPRO Valparaiso Palace & SPA
Updated 09/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#37 of 84 hotels in Palma de Mallorca
Location
Cleanliness
Service
Value
Travelers' Choice
Situated in an excellent location overlooking Palma de Mallorca's bay and sourrounded by magnificent gardens, yet only a few minutes from the city center. Rooms: large, luxurious rooms and suites, fully equipped with a furnished bathroom, hair dryer, bathrobe, heating / air-conditioning, SmartTV, minibar, safety deposit box and terrace with a magnificent panoramic view. Spa & Wellness Center: The HSPA invites you to relax in a truly luxurious style.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Tennis court
Airport transportation
Business Center with Internet Access
Wifi
Hot tub
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast buffet
Snack bar
Poolside bar
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Massage
Salon
Steam room
Concierge
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Harbor View
Marina View
Languages Spoken
Spanish, Catalan, German
Location
Full view
77Somewhat walkable
Grade: 77 out of 100
29Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
Contact
Calle de Francesc Vidal Sureda 23, 07015 Palma de Mallorca, Majorca Spain
Name/address in local language
Getting there
Rental CarsSee rental cars from $13/day
893Reviews55Q+A100Room tips
Reviews
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Popular mentions
Very friendly staff and everything very clean.Everybody did there very best to make our stay as good as possible in order to the Corona rules. Swimmingpools are very beautiful and breakfast was really good. Rooms were quiet and comfortabel. We would book it again when we visit Palma.
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Date of stay: August 2020
Value
Service
Sleep Quality
Room Tip: Room with seavieuw was great.
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Helpful
Response from Pilar Vizcaíno, Gestión de ingresos at GPRO Valparaiso Palace & SPA
Responded 5 weeks ago
Dear Guest, Thank you very ,much for your taking your time to write about our hotel. We are glad that you had a nice stay and we hope to welcome you again. Kind Regards Max B.
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This hotel offers and delivers on nearly all fronts, the spa is amazing, the sun deck areas are spacious, the restaurants offer great food, the view is spectacular and all the staff want to help. It is certainly no criticism of the hotel but it us always useful to know what is within walking distance and in this case there is nothing worth walking to, however, reception are happy to phone for a cab and they miraculously arrive in moments.
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Date of stay: March 2020
Helpful
Response from Coastal23487222524, Director Comercial at GPRO Valparaiso Palace & SPA
Responded Mar 9, 2020
Dear Guest, Thank you very much for leaving your feedback after staying at our GPRO Valparaiso Palace & SPA. We are delighted to hear that you enjoyed your stay with us and had a wonderful time in Palma. We would like to say thank you for leaving your feedback on TripAdvisor with a 10% discount for your next booking through our website with the Promotion Code COMEBACK10. M. Bellan
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+1
Quiet, located away from the city centre We arrived via Easyjet and took the airport shuttle to Plaza España and then Bus 46 to GPRO You can take Bus 47 back to the city You can purchase 10 bus tickets from Tabacs stores for $10 or pay $1.50per journey Steep entrance , foyer bright with fresh flowers and front of house staff welcoming We had a classic room - with extra cost for a sea view room, or a kettle or breakfast $90 if you wanted these. I was a little disappointed the room didn’t have a kettle as I’ve stayed in 3 star hotels where it is routine to have access and thought it odd that a 5 star didn’t On arrival €240 token is taken ( in case of damages) ( and this is returned the night you leave ) and tourist tax €8 We stayed 4 nights. 2 nights we received turn down service + chocolate - the other 2 nights we didn’t so some inconsistency Spa facilities - pools we had maximum use of as the hotel wasn’t busy The hotel is safe and comfortable.…
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Date of stay: February 2020
Value
Location
Service
Helpful
Response from Coastal23487222524, Director Comercial at GPRO Valparaiso Palace & SPA
Responded Mar 9, 2020
Dear Guest, Thank you very much for leaving your feedback after staying at our GPRO Valparaiso Palace & SPA. We are delighted to hear that you enjoyed your stay with us and had a wonderful time in Palma. We would like to say thank you for leaving your feedback on TripAdvisor with a 10% discount for your next booking through our website with the Promotion Code COMEBACK10. M. Bellan
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I have stayed a few times at the hotel primarily because of the Spa and the good value for money in winter. Well, no more... If you book via hotel.com (Expedia) or the like you will be surprised that the Spa is not included in the room rate anymore. They will charge you EUR 20/person extra even though there is no remark on the booking confirmation or the booking website that would say the spa is not included. When I confronted the manager she was quite rude and said, I should have booked directly with them and then the Spa would be included. Well, I would have, if someone had told me... Instead of making an exception and let me use the spa, she insisted I pay EUR 20.- extra. Well, I'd say, she failed the customer service class 101, "how to create loyal and repeat hotel guests"... In a time when the Chinese owned hotel is suffering from the Corona virus, you would think, they cared about the few guests that still come, but apparently not... Well, no harm because there is now abundant choice of good 5-star hotels in Playa de Palma/Arenal that offer similar packages.... Ciao Valparaiso, you willl never see me again... (and thanks for insisting with several emails to remind me that I should write a review on tripadvisor...)…
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Review collected in partnership with this hotel
Date of stay: January 2020
1 Helpful vote
Helpful
Response from Coastal23487222524, Director Comercial at GPRO Valparaiso Palace & SPA
Responded Mar 9, 2020
Dear Daniel, I am sorry to hear about your experience; in our web page we secify that SPA entrance is an added value for direct bookings. The person who attended you just explained you how things are in an educated way; we apply the same policy to all custormers and we do not have any trouble. In case you decide to come back, feel free to book in our web page and to let us know about your arrival in advance so that we will guarantee you the free access to the SPA. Kind Regards Max B.
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Loved my stay here. The spa area and treatments were lovely and all of the staff, from all departments were super helpful and accommodating. This is a great hotel to relax in. I would recommend more than one night just to get all of the benefits.
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Review collected in partnership with this hotel
Date of stay: January 2020
Helpful
Response from Coastal23487222524, Director Comercial at GPRO Valparaiso Palace & SPA
Responded Mar 9, 2020
Dear Guest, Thank you very much for sharing your opinion; we are glad that you had a good saty with us and we hope to see you back soon. Kind Regards Max B.
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PRICE RANGE
$141 - $329 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grupotel valparaiso palace hotel palma de mallorca
FORMERLY KNOWN AS
Grupotel Valparaiso Palace & Spa
LOCATION
SpainBalearic IslandsMajorcaPalma de Mallorca
NUMBER OF ROOMS
174
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Claim Your Listing Frequently Asked Questions about GPRO Valparaiso Palace & SPA
Which popular attractions are close to GPRO Valparaiso Palace & SPA?
Nearby attractions include Porto Pi Centro Comercial (0.3 miles) and Casino de Mallorca (0.3 miles).
What are some of the property amenities at GPRO Valparaiso Palace & SPA?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at GPRO Valparaiso Palace & SPA?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at GPRO Valparaiso Palace & SPA?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at GPRO Valparaiso Palace & SPA?
Yes, free parking is available to guests.
What are some restaurants close to GPRO Valparaiso Palace & SPA?
Conveniently located restaurants include pinXitos, Rosa Del Mar Restaurante, and Satrigo Palma.
Are there opportunities to exercise at GPRO Valparaiso Palace & SPA?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does GPRO Valparaiso Palace & SPA have an airport shuttle?
Yes, GPRO Valparaiso Palace & SPA offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at GPRO Valparaiso Palace & SPA?
Yes, dry cleaning and laundry service are offered to guests.
Does GPRO Valparaiso Palace & SPA offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at GPRO Valparaiso Palace & SPA?
The staff speaks multiple languages, including Spanish, German, and Catalan.