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Stayed here for the first time last weekend, and the experience in general was very good, but there were just a few things that shouldn't be found at a 5-star hotel.
The good things included the amazing staff on reception and in the bars, the...More
This is the third time in 3 years that we have returned to this hotel and again were not disappointed. For some £550 for 3 nights including flights (4-7 Jan 2018) then this is outstanding value at a 5 star hotel. Rooms are very well...More
1 Thank ASHLEY R
Response from Natascha E, Director de Relaciones con Clientes at GPRO Valparaiso Palace & SPAResponded 1 week ago
thank you very much for sharing your feedback with us. We are very happy to read that you had a pleasant stay and that you enjoyed especially our rooms, SPA, restaurants and fabulous pool and garden areas.
We take all comments whether they...More
We have been coming to Palma for several years now in December to do some Christmas shopping and enjoy the climate but this is the first time we have stayed at the Valparaiso. What a treat! First of all the hotel is a little out...More
1 Thank Sue W
Response from Natascha E, Director de Relaciones con Clientes at GPRO Valparaiso Palace & SPAResponded December 16, 2017
First of all, thank you very much for choosing our property and for taking the time to write this review.
We are happy you had a nice stay with us and we hope to see you back in the near future
Room: looks like from the nineties - smelly carpet and nothing feels 5*
Service: ok but again not 5* - feels more like a 3* hotel as it is defo not gentlemen serving ladies and gentleman
Location: Close to palma and good view on Palma...More
Thank Marcella C
Response from Natascha E, Director de Relaciones con Clientes at GPRO Valparaiso Palace & SPAResponded November 21, 2017
Thank you very much for your review about your stay at GPRO Valparaiso Palace & SPA. We are very happy to hear that you liked especially the views, our breakfast and the location.
All the rooms are recently reformed and our carpets are...More
High over the Bay of Palma with a perfect view of the comings and goings of Ocean Liners and Yachts being piloted to locations in the massive Port- Marina was absorbing.
Our three night stay was enhanced by unseasonably fine weather for early November.
2 Thank naggingmum2016
Response from Natascha E, Director de Relaciones con Clientes at GPRO Valparaiso Palace & SPAResponded November 10, 2017
thank you very much for sharing your feedback with us. We are very happy to read that you had a pleasant stay and that you enjoyed our delightful views, fabulous pool área and restaurants. We certainly look forward to welocming you back to...More