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Hotel Saratoga

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Traveler (538)
Room & Suite (256)
Videos (1)
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Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

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About

#46 of 95 hotels in Palma de Mallorca
Location
4.7
Cleanliness
4.3
Service
4.0
Value
3.8
Travelers' Choice
The Hotel Saratoga, in Palma (Majorca) was established in 1962 and has been recently refurbished. The Hotel Saratoga is situated in a central but quiet location in Palma (Majorca), near one of the most popular and prestigious commercial avenues of the city - Avenue Jaime III - close to the Paseo Maritimo promenade, the Cathedral and the Harbour. Built in a conventional style, the Hotel Saratoga has a fresh and comfortable atmosphere, a sober decor, and excellent facilities, equipment and service. The Hotel Saratoga disposes 187 luxury rooms and offers free wireless high speed internet throughout the whole hotel. There is a BLUE JAZZ CLUB with live Jazz Music and the presence of the best Jazz artists in Majorca. The Hotel Saratoga is highly recommended for Conventions and Business, tourism, Golf and leisure guests.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Highchairs available
Airport transportation
Business Center with Internet Access
Parking
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Fitness / spa locker rooms
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Outdoor dining area
Snack bar
Poolside bar
Rooftop bar
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Steam room
Waxing services
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun deck
Sun terrace
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Hair dryer
Private balcony
Room service
Safe
Telephone
Wardrobe / closet
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Family
Centrally Located
Languages Spoken
English, French, Spanish, Catalan and 2 more
4.0
4.0 of 5 bubbles1,552 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Hotel Saratoga garners praise for its impeccable cleanliness and modern vibe, with guests lauding the luxurious and well-appointed rooms. Nestled in a prime location, it offers easy access to local attractions and transport. While the amenities, including multiple pools and diverse breakfast options, are generally appreciated, some guests have encountered service shortcomings. Although the hotel provides a comfortable stay, with special mentions of the quality beds and showers, the value proposition has been questioned due to perceived high costs and noise concerns.
Location
Central
Atmosphere
Stylish
Rooms
Spacious
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Well-appointed
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1552Reviews36Q+A100Room tips
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Norman S wrote a review Feb 2024
3 contributions1 helpful vote
A exceptional stay at a lovely hotel, perfectly situated for viewing Palma,first class service from all staff, breakfasts very good, Christmas lunch also exceptional have already rebooked for this Christmas and we cannot wait, very many thanks to all
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Guest Experience Manager - Hotel Saratoga, Atención al cliente/recepción at Hotel Saratoga
Responded 3 weeks ago
Dear NormansU4532OZ, Glad to hear your experience was so positive, highlighting the perfect location, exceptional service, and high-quality food. The fact you've already booked for next Christmas speaks volumes about the hotel. Thanks for sharing, and may your next stay be just as impressive! Kind regards, Juan M. Pocoví Assist. Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Alan C wrote a review Oct 2022
Monsegur, France13 contributions3 helpful votes
+1
Hotel's Favorite
I have never stayed anywhere before which just ‘has it’. The staff are a family of friendly courteous people who are extremely proud and care about the amazing service that they provide with a smile 24/7. The food and drink is excellent. We spent the majority of our time when we weren’t sight seeing in the Sky Bar where the staff provided perfect drinks time and time again. We ate in the Jazz Bar on the 8th Floor and the food, ambience and service was second to none. This was a truly memorable experience and we will definitely be escaping to Palma whenever we can to relive it again and again. Palma is rich with fantastic places to eat and drink, but if you’re staying at the Saratoga - or even if you’re not! - book a table on the terrace of the Jazz Bar and you’ll be glad you did. Thank you to Hotel Saratoga and all staff for our amazing mini break. Al and Kerry
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Atención al cliente Hotel Saratoga, Atención al cliente/recepción at Hotel Saratoga
Responded Oct 30, 2022
Thank you very much Al and Kerry for your excellent review. It is a pleasure to read that you enjoyed your stay with us. We are glad to know that we are able to provide such a good service and create experiences like yours :) Thank you again, we look forward to welcoming you back soon for another Saratoga Experience! Kindest regards, Guest Experience Department
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
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patra gatziou wrote a review Jan 2024
7 contributions7 helpful votes
text:%20It%20was%20an%20amazing%20stay%20%20!!%20This%20hotel%20surprise%20us%20with%20the%20best%20way%20ever%20!!%20%0AVery%20clean%20amazing%20room%20,%20fantastic%20view%20And%20amazing%20super%20rich%20breakfast..%20Mr%20.%20Nicolas%20from%20reception%20he%20was%20excellent%20and%20very%20friendly%20!!%20Don%E2%80%99t%20miss%20this%20hotel%20if%20you%20like%20to%20stay%20in%20Palma%20de%20Mallorca%20downtown!!!%20Thanks%20to%20all%20staff%20!!%20The%20%20food%20(the%20breakfast)%20as%20well%20make%20us%20our%20stay%20wonderful!!%20Thanks%20Saratoga%20team%20!!!%20
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Date of stay: December 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ida Marie E wrote a review Nov 2023
1 contribution
We requested a child-friendly room. We had to go up half a floor to get to the room (no lift), somewhat impractical with a pram. We got a terrace with a large gap in the fence. They showed no understanding of the situation - despite the low season. Our child had easily made it through the opening, so we couldn't use the terrace. The hotel is getting tired, and the food is overpriced and tasteless.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Experience Manager - Hotel Saratoga, Atención al cliente/recepción at Hotel Saratoga
Responded Nov 26, 2023
Dear mrs, 262idamariee, I regret any inconvenience caused during your stay. It's possible that there was an oversight on our part in adequately communicating this feature regarding access to our junior suites via stairs. Regarding the terrace, we sincerely apologize for the oversight in ensuring child safety, and we'll take immediate steps to address this by securing the area to prevent any child from accessing it unsafely. Your feedback about the lack of consideration shown is duly noted, and we'll have discussions with the responsible team members to ensure a more thoughtful approach in the future. Regarding the condition of our facilities and the quality of our culinary offerings, I take your comments seriously. We continuously strive to maintain our property to the highest standards and provide a dining experience that meets our guests' expectations. I truly appreciate you taking the time to share your concerns. Your feedback is invaluable to us as we work diligently to enhance our guests' experiences. If you decide to give us another opportunity in the future, I assure you that we will do our utmost to make your stay exceptional in every aspect.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jackiemersey wrote a review Nov 2023
New York City, New York10 contributions5 helpful votes
Recently visited from New York, and was so impressed with The Saratoga. The hotel is modern, immaculately clean, the staff so helpful and friendly. Really a perfect spot.. a couple of blocks walk to tons of lovely restaurants and shops. Would return in a New York minute!!
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Experience Manager - Hotel Saratoga, Atención al cliente/recepción at Hotel Saratoga
Responded Nov 26, 2023
Dear mrs. Jackiemersey, We sincerely appreciate your praise regarding your recent stay at Hotel Saratoga. We are delighted to be a convenient choice for exploring the local attractions. We eagerly look forward to welcoming you back in the near future. If there is anything specific you would like for your next visit, please do not hesitate to let us know. Thank you for choosing Hotel Saratoga!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Caroline O wrote a review Nov 2023
Cork, Ireland119 contributions42 helpful votes
Such a gorgeous hotel on the edge of the old town of Palma, perfect location for strolling to the port, within easy reach of lots of restaurants, bars and the shopping district. The room was perfect for my 2 friends and I - spotlessly clean and a gorgeous bathroom and a shower that none of us wanted to get out of! Breakfast offered a fabulous variety and the hotel staff were very friendly - 1 criticism was that the roof top pool was not clean and I would have loved to have had a swim in it - there are 2 other pools on the ground level which were clean but the roof top pool would have been a nice treat to take a dip in!
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Experience Manager - Hotel Saratoga, Atención al cliente/recepción at Hotel Saratoga
Responded Nov 10, 2023
Dear Corkrebel, Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay at our hotel and found the location, room, and breakfast to your satisfaction. Your kind words about our friendly staff are truly appreciated. We apologize for any inconvenience regarding the cleanliness of the rooftop pool. We take your feedback seriously and will address this matter promptly to ensure a better experience for our guests in the future. We hope to have the pleasure of welcoming you back in the future. Thank you once again for choosing to stay with us. Kind regards, Juan M. Pocovi Assistant manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Alexandra M wrote a review Oct 2023
4 contributions1 helpful vote
+1
Just returned today from a fabulous stay. Super hotel with helpful, friendly staff. Lovely room and beautiful outdoor areas. Lovely interior design too. Good breakfast and reasonably priced bar. Spa area pretty. Basically a lovely oasis in the middle of a beautiful city. Perfect location for walking everywhere. Can’t wait to return.
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Date of stay: October 2023Trip type: Traveled as a couple
Room Tip: Ask for a pool view room. Roof terrace lovely for a sundowner.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Experience Manager - Hotel Saratoga, Atención al cliente/recepción at Hotel Saratoga
Responded Nov 1, 2023
Dear Alexandra M, Thank you very much for sharing your feedback with us, we are delighted to see that you had a pleasant stay, enjoying our services such as the buffet breakfast, the new Spa area and your room. Your kind words about the staff are very much appreciated as we strive to meet your needs and we are delighted to read your description of the hotel as an Oasis in the middle of Palma! We hope to have the pleasure to welcome you back soon and offer you another pleasant stay. Best regards, Ángel Alemany
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Fona wrote a review Oct 2023
Trondheim Municipality, Norway12 contributions1 helpful vote
This hotel has everything you need. Good service, great location, nice and clean rooms, several pools, wellness centre and gym. The roof top restaurant and pool is very nice with beautiful view. If you choose not to include breakfast in the hotel restaurant the Saratoga Gastro bar has good breakfast deals. Everything is also within walking distance from the hotel.
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Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Experience Manager - Hotel Saratoga, Atención al cliente/recepción at Hotel Saratoga
Responded Oct 26, 2023
Dear Bulle2, Thank you for your positive review. We are thrilled to hear that you found our hotel to have everything you need, from good service to a great location, clean rooms, and different facilities like the three pools, wellness center, and gym. It's wonderful that you enjoyed the rooftop restaurant and pool with its beautiful view. Your tip about the Saratoga Gastro bar for a short breakfast is greatly appreciated. Your feedback is invaluable, and we look forward to welcoming you back for another great stay. Best regards, Ángel Alemany Guest Experience - Hotel Saratoga
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Michael P wrote a review Oct 2023
Virum, Denmark1 contribution
Everything was perfect. The “customer experience manager”, Angel, is very serviceminded, attentive and friendly. All staff at the reception was helpful. We recommend your hotel. The hotel has a Nice location. We Werge happy about the room “ deluxe premium View” at the 6. Floor.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Experience Manager - Hotel Saratoga, Atención al cliente/recepción at Hotel Saratoga
Responded Oct 20, 2023
Dear guests, Thank you so much for sharing your experience with us and your wonderful review. We are glad you had a pleasant 7-day stay and found the location convenient for visiting the city with its main attractions. Your kind words about the staff are highly appreciated since your satisfaction is of utmost importance to us and we are glad we met your expectations. We look forward to the pleasure of welcoming you back! Best regards, Ángel Alemany
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Teacher398 wrote a review Oct 2023
Paphos, Cyprus11 contributions13 helpful votes
Our holiday started well the reception desk went out of their way to find us an excellent room overlooking the pool area.Our room was first class lovely walk in shower.Everything was as we wanted. The breakfasts were very good with plenty of choice to suit everyone. We were on b and b and went out every day to eat. The hotel has a bar/cafe outside drinks and food competitively priced.We stayed for9 days near the end we received a letter from the management asking if everything had been ok and also two small gifts.This was our 3rd visit to the hotel and we intend going next year. The hotel is centrally located in Palma. Booking taxis if needed no problem. 20 minutes from airport by taxi, cost less than 30€.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Experience Manager - Hotel Saratoga, Atención al cliente/recepción at Hotel Saratoga
Responded Oct 20, 2023
Dear guest, Thank you for sharing your fantastic experience with us. We are thrilled to hear that your holiday got off to a great start and that the reception team went out of their way to provide you with excellent service. It's also wonderful that you found your room great, with a lovely walk-in shower, and that everything met your expectations. We are delighted that you enjoyed the breakfast with its plenty of choices. We greatly appreciate your loyalty as a returning guest, and it's heartwarming to know that you received a thoughtful letter and small gifts from the management. We look forward to welcoming you back for your 4th visit next year and will strive to make it as memorable as your previous stays. Best regards, Ángel Alemany Hotel Saratoga - Guest Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$144 - $280 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
saratoga hotel palma de mallorca
LOCATION
SpainBalearic IslandsMajorcaPalma de Mallorca
NUMBER OF ROOMS
180
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL SARATOGA - Updated 2024 Prices & Reviews (Palma de Mallorca, Spain)

Frequently Asked Questions about Hotel Saratoga
Which popular attractions are close to Hotel Saratoga?
Nearby attractions include Mercado de Santa Catalina (0.2 miles), Sa Llotja (0.2 miles), and Passeig des Born (0.2 miles).
What are some of the property amenities at Hotel Saratoga?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Hotel Saratoga?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Saratoga?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Saratoga?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Hotel Saratoga?
Conveniently located restaurants include Fera Palma Restaurant, Millo Cocina Latina, and Duke Restaurant.
Are there opportunities to exercise at Hotel Saratoga?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Hotel Saratoga have airport transportation?
Yes, Hotel Saratoga offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Saratoga?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Saratoga offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Saratoga?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Catalan.