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Hotel Isla Mallorca & Spa

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Pilar Juncosa, 7, 07014 Palma de Mallorca, Majorca Spain
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Traveler (911)
Room & Suite (336)
Pool & Beach (90)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#52 of 88 hotels in Palma de Mallorca
Location
Cleanliness
Service
Value
Travelers' Choice
Placed in a quiet area next to the Seaside Promenade, a 15 minutes walk from the Old Quarter, Hotel Isla Mallorca & Spa is a modern urban hotel that combines comfort, closeness and excellent customer service. Hotel Isla Mallorca & Spa offers 153 rooms and Junior Suites opened in 2010 and 2005, Spa and Wellness Centre, conference rooms, restaurant and swimming-pool, making it a perfect choice for business trips and holidays in Majorca.
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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Spa
Wifi
Adult pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Banquet room
Meeting rooms
Facial treatments
Baggage storage
Concierge
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Residential Neighborhood
Languages Spoken
English, Catalan
2017Reviews133Q+A100Room tips
Traveler rating
  • 825
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  • 60
  • 53
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Popular mentions
Mari H wrote a review Jun 16
2 contributions
Absolutely terrible hotel. Refused to refund or move for booking that we couldn’t get to because of Covid. Had 2 flights cancelled (EasyJet and BA). Impossible to get to the hotel yet they won’t refund or move to next year. My son saved up for this himself, paid nearly £500 which they won’t refund. Disgraceful!
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Date of stay: June 2021Trip type: Traveled with friends
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FRANK O wrote a review Jun 8
Belfast, United Kingdom136 contributions14 helpful votes
Last Minute Booking due to Ryanair Problem .. Beautiful Hotel within 5 Minute Walk from the Beach and the Sea. 4 Star with 2 Pools on Different Levels, Urban Oasis Pool Bar, Spa Facilities, Excellent Restaurant for Breakfast, Lunch + Evening Meals with Hire of Bikes, Rooms Immaculately Cleaed Daily .. Completely Non Smoking .. Bar Closed rather early due to Pandemic Rules .. Reception very Helpful and Staff Polite and Courteous .. Would have Loved to have Stayed Longer.
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Date of stay: June 2021
Cleanliness
Service
Sleep Quality
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Tammy P wrote a review Mar 2021
Malmesbury, United Kingdom58 contributions10 helpful votes
Depending on who you come in contact with with, the staff range from 5* customer service to downright rude job worths. The reception staff certainly fit into the 1st category. Very welcoming, friendly , amusing and certainly make you feel valued. The pool bar staff were hit or miss. We found during the day they were quite dismissive, but the evening staff absolutely lovely. Happy to make conversation and ask about your day. The night security were absolutely horrific, as I found out whilst returning to my room and having the 3rd degree if I was a guest there or not. Our room was lovely though, with everything you’d expect. Very clean and comfortable. If not for the confrontation with the security guard, I probably would have returned. But that one incident put me off returning and as such I’ve found another hotel nearer to the old town which offers 5* service on every level.
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Date of stay: October 2020
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denirokeane wrote a review Oct 2020
Birmingham, United Kingdom140 contributions92 helpful votes
I visited here for 5 days and it was quiet due to the virus but it was clean and well maintained. Both pools were lovely. Breakfast was nice. Staff were really friendly and couldn’t do enough. Rooms were clean and had no issues. Lovely views over the harbour. A nice stroll down to the harbour and not too far from the town.
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Date of stay: October 2020Trip type: Traveled with friends
2 Helpful votes
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Response from Lucía Serra, Atención al cliente/recepción at Hotel Isla Mallorca & Spa
Responded Oct 15, 2020
Dear guest, thank you for taking the time to review your stay with us. We are extremely pleased to know that we were able to exceed your overall expectations; our guests often highlight our rooms with view and our staff's level of service as some of the best parts of their visit and we are glad to read that you had the same experience. We are very thankful for your nice words and look forward to welcome you back soon! - Warm regards from everyone in Isla Mallorca & Spa's team.
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sophiecc wrote a review Sep 2020
Hertfordshire, United Kingdom3 contributions2 helpful votes
Tried to get our money back due to Covid on non-refundable rooms, they refused and wouldn't even transfer our booking to next year as their time limit had elapsed. Our flights were cancelled too and we've even received our money back from RyanAir! No compassion or understanding from them, they've lost 13 people staying there next year-we will find another more understanding hotel in Majorca next year now. We've rang them too and no movement on their decision, their loss !! Such a shame as this is no-ones fault but we are paying the price !!
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Date of stay: July 2020
Rooms
Service
Sleep Quality
1 Helpful vote
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Response from Lucía Serra, Atención al cliente/recepción at Hotel Isla Mallorca & Spa
Responded Sep 2, 2020
Dear Sophie, as we informed you by e-mail and phone, you made one non refundable reservation through an Agency (not with us directly) and they are the only ones that can change the dates of the reservation. We can't make any changes since we do not have access to change your original reservation, and no information about the amount you paid for it at the time of your reservation (what you pay to the agency is not the same amount that the agency pays to the hotel). As we previously informed you the only thing we can do is accept the change of the dates once the agency makes the change per your request. Once again, please contact your agency to request any changes on your reservation. Best regards.
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PRICE RANGE
$95 - $200 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel isla mallorca palma de mallorca, hotel isla mallorca and spa
LOCATION
SpainBalearic IslandsMajorcaPalma de Mallorca
NUMBER OF ROOMS
153
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Frequently Asked Questions about Hotel Isla Mallorca & Spa
Which popular attractions are close to Hotel Isla Mallorca & Spa?
Nearby attractions include Auditorium de Palma de Mallorca (0.2 miles), Pueblo Español (0.2 miles), and Mira Blau (0.2 miles).
What are some of the property amenities at Hotel Isla Mallorca & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Hotel Isla Mallorca & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hotel Isla Mallorca & Spa?
Yes, parking is available to guests.
What are some restaurants close to Hotel Isla Mallorca & Spa?
Conveniently located restaurants include Agra Tandoori Indian Restaurant, Restaurante Toque, and Taste of India Indian Restaurant.
Are there opportunities to exercise at Hotel Isla Mallorca & Spa?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Hotel Isla Mallorca & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Isla Mallorca & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Isla Mallorca & Spa?
The staff speaks multiple languages, including English and Catalan.
Are there any historical sites close to Hotel Isla Mallorca & Spa?
Many travelers enjoy visiting Sa Llotja (0.8 miles), Palau de l'Almudaina (1.0 miles), and Convento de Santa Clara (1.3 miles).
Does Hotel Isla Mallorca & Spa have any great views?
Yes, guests often enjoy the bay view available here.