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The Sant Jaume Boutique Hotel stands in the heart of the old quarter of Palma on one of the city’s oldest streets nestled between two important historic buildings: the Church of Sant Jaume and Santa Magdalena Convent. Both are examples of fifteenth-century Gothic architecture still preserved on the island. The hotel occupies a house dating from the eighteenth century. On the ground floor, you will find the reception, hallway, lobby, restaurant, cocktail lounge and spa. The hotel rooms are on the third storeys above it. The fourth floor provides a sundeck with a plunge pool, designer loungers, showers and stunning views of the old quarter and the Cathedral. From here our guests can marvel at life in Palma from up high. The Sant Jaume hotel is not far from Paseo del Borne, the city’s best and most luxurious shopping area, and a five-minute walk from the Paseo Marítimo promenade. The hotel’s prime location is undoubtedly one of its main attractions.
This summary was created by AI, based on 46 recent English reviews.
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Sant Jaume Design Hotel earns rave reviews for its stylish, elegant, and well-designed interiors, with many guests praising its cleanliness and high-quality service. Its central location in the old town is popular among travelers, offering easy access to shops, restaurants, and historical sites.
The spacious, comfortable rooms with luxurious touches are appreciated by guests, as are the amenities, including a spa, rooftop pool, sun terrace, gym, and restaurant. However, some guests have noted that certain services, like breakfast, can be overpriced.
Location
Central
Atmosphere
Elegant
Rooms
Comfortable
Value
Satisfying
Cleanliness
Immaculate
Service
Attentive
Amenities
Well-appointed
Location
Central
Travelers highly appreciate the hotel's location, praising its central position in the old town that's close to shops, restaurants, and historical sites.
jos1502
Sep 2023 • 45 contributions
...Location of the hotel could not be better very central to everything with fantastic restaurants cafes and bars within walking distance
Will def return send highly recommend...
lbiering
Aug 2023 • 1 contribution
...Fullfilled all our expectations;-) Unique location and atmosphere, very friendly and professional staff!...
meeshyamps
Jul 2023 • 1 contribution
...The location was really convenient as well...
TravisPatton
Jul 2023 • 10 contributions
...The rooms were also exceptional and a great location in Old Palma...
joshuacsmith
Jul 2023 • 22 contributions
...Location is spot on in the centre easy walk to shops...
Júlia V
Jun 2023 • 2 contributions
...Perfect location if you are looking for a city center hotel...
Emma SLD
May 2023 • 14 contributions
...The Location of the hotel could not have been better... Really Palma city and the hotel is all about the town and location more so than pools...
Carla Pascuet
May 2023 • 4 contributions
...The location was excellent, the staff very kind and they helped us with lots of local tips...
ASJDJ
Apr 2023 • 7 contributions
...The hotel is in a great location in the old part of Palma, ideally situated for wandering round restaurants and shops...
Passenger52646780356
Apr 2023 • 1 contribution
...The location is amazing, very historical and very beautiful, the street the hotel is located on is one of the nicest i have walked in Palma...
Resort322031
Apr 2023 • 3 contributions
Highly recommend from location to service, this hotel was great and provided good value...
michaelgJ6606JO
Mar 2023 • 16 contributions
...The location is perfect, with any easy stroll to Old Palma, close to all the shops and restaurants...
chriscom2023
Mar 2023 • 1 contribution
...Great central location in the old town surrounded by restaurants and bars...
phwe2023
Mar 2023 • 1 contribution
...Great location for shopping and sightseeing alike...
paula m
Jan 2023 • 27 contributions
...The Hotel was warm and cosy and very quite given it’s location...
Vic p
Dec 2022 • 1 contribution
...The location was in a nice and quiet street...
Lynda S
Oct 2022 • 1 contribution
...The location is perfect for exploring the old town walking, the rooms are spacious, bright and very clean...
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Atmosphere
Elegant
Many travelers describe the hotel as stylish, elegant, and well-designed, with spacious rooms and beautiful decorations. The atmosphere is further enhanced by the hotel's unique location and friendly staff.
Priy1985
Aug 2023 • 1 contribution
...The hotel is stunning, the rooms (try to get one with a balcony) feel spacious and overlook a beautiful and quiet street where you’ll find quaint shops, lovely small restaurants and quality bars...
lbiering
Aug 2023 • 1 contribution
...Fullfilled all our expectations;-) Unique location and atmosphere, very friendly and professional staff!...
maria vittoria
Jul 2023 • 158 contributions
...Roof top jacuzzi and terrace... Bedroom simply perfect in every single detail...
Albert C
Jun 2023 • 4 contributions
...It is very well located, the decoration is beautiful and the staff treated us exquisitely...
Jo J
Jun 2023 • 6 contributions
...Our room was lovely , spotless, quiet and the decor is beautiful...
Nicky Simpeon
Jun 2023 • 9 contributions
...Lovely roof terrace with plunge pool and waiter service...
anonyms1
May 2023 • 14 contributions
...Room was comfortable and well designed. Also had both a hair dryer and flat iron in the well appointed bathroom...
Richard C
May 2023 • 1 contribution
...The rooms are spacious and well appointed in this 18th century former mansion...
susannejagemann
May 2023 • 1 contribution
The most lovely hide away for me and my daughter!! Exquisite interior, cosy and clean rooms and a fantastic staff...
Karen K
May 2023 • 5 contributions
...The rooms and outside spaces are luxurious and beautifully finished...
Doglovers2023
May 2023 • 1 contribution
...The room is well designed, clean and comfortable...
Emma SLD
May 2023 • 14 contributions
...The design of the hotel was elegant, classy and refreshing...
Passenger52646780356
Apr 2023 • 1 contribution
...The room was immaculate and we loved the rooftop terrace. Lovely little touches in the room, we were spoilt...
michaelgJ6606JO
Mar 2023 • 16 contributions
...The hotel is stylish, and although it’s a few years old, looks and feels brand new...
Joanne_Routledge-50
Mar 2023 • 60 contributions
...Situated in the old town, within walking distance of the majority of Palma and tastefully designed...
phwe2023
Mar 2023 • 1 contribution
...Romantic hotel, great spacious rooms, hugely friendly staff...
Cruiser484646
Feb 2023 • 1 contribution
...There were lovely touches in our room of cava and macarons...
paula m
Jan 2023 • 27 contributions
...The room was very lovely modern and clean with a super comy bed and fluffy pillows...
sarahfromcalgary
Nov 2022 • 1 contribution
...The accommodations were also elegant and roomy...
James J
Oct 2022 • 5 contributions
Classy, friendly and quiet hotel, conveniently located for central Palma... Nice roof terrace and small pool...
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Rooms
Comfortable
Guests appreciate the rooms for their spaciousness, cleanliness, and comfort. Many also noted the well-designed interiors and the luxurious touches.
jos1502
Sep 2023 • 45 contributions
We stayed here for 3 nights during our vacation in majorca, the room was large and spacious enough for 2 of us plus our 4 yo and the extra touch of a Teddy on his bed on arrival was greatly appreciated, the house keeping team also neatly lined his cars along the window each day...
Priy1985
Aug 2023 • 1 contribution
...The hotel is stunning, the rooms (try to get one with a balcony) feel spacious and overlook a beautiful and quiet street where you’ll find quaint shops, lovely small restaurants and quality bars...
maria vittoria
Jul 2023 • 158 contributions
The hotel is a very elegant design building in the heart of Palma... Bedroom simply perfect in every single detail...
Jo J
Jun 2023 • 6 contributions
...Our room was lovely , spotless, quiet and the decor is beautiful...
Emma SLD
May 2023 • 14 contributions
...Upon arrival we were greeted at the doors of the hotel where our bags were taken to the room and we were offered a glass of champagne... The first room we checked in to had a Juliette style balcony but as we were staying for a longer period of time the reception manager was so kind to move us to a room with a large balcony with chairs and sun loungers... Every evening we came back to the hotel our room was immaculate...
Richard C
May 2023 • 1 contribution
...This is a great boutique hotel in the old section of the city that is located within walking distance of all the major attractions and close to some excellent Mallorcan restaurants. The rooms are spacious and well appointed in this 18th century former mansion... My wife and I stayed for 3 nights and their service far exceeded our expectations...
Cindy B
May 2023 • 15 contributions
...This hotel is everything you want comfortable, beautiful, quiet, proximity to all the best restaurants/bars, delicious food and a great roof top... The room was fully equipped with amazing shampoo, soap, conditioner, quality hair dryer and straighter, and robes... We highly recommend staying here in Mallorca...
alainjeanine
May 2023 • 2 contributions
...It is well located, ten minutes from the old and new city center, only fifteen minutes to the coast, accessible by car, very friendly, helpful and competent staff at all levels, very neat accommodation and room, drinking water sufficiently available...
Karen K
May 2023 • 5 contributions
This is an excellent hotel tucked away in a historic street but close to all the sights, restaurants and shopping. The rooms and outside spaces are luxurious and beautifully finished...
Doglovers2023
May 2023 • 1 contribution
...The room is well designed, clean and comfortable...
anonyms1
May 2023 • 14 contributions
...Room was comfortable and well designed...
Passenger52646780356
Apr 2023 • 1 contribution
...The room was immaculate and we loved the rooftop terrace. Lovely little touches in the room, we were spoilt...
michaelgJ6606JO
Mar 2023 • 16 contributions
...The hotel is stylish, and although it’s a few years old, looks and feels brand new...
Cruiser484646
Feb 2023 • 1 contribution
...There were lovely touches in our room of cava and macarons... I cannot fault this beautiful hotel...
paula m
Jan 2023 • 27 contributions
...Even through we were 3 hours early to check in we were told our room was ready for us which was great as we could freshen up before heading out to explore lunch venues... The room was very lovely modern and clean with a super comy bed and fluffy pillows...
sarahfromcalgary
Nov 2022 • 1 contribution
...The accommodations were also elegant and roomy...
Okpiabhele D
Oct 2022 • 1 contribution
...Rooms are big, clean, fresh and staff are absolutely wonderful Indoor heated pool and sauna are a treat and restaurant also very good... I did a lot of research before deciding where to stay in Palma and this hotel did not disappoint...
Ian W
Oct 2022 • 9 contributions
...We were upgraded to the San Jaume Suite it was the very best room we have ever stayed in...
Lynda S
Oct 2022 • 1 contribution
...The location is perfect for exploring the old town walking, the rooms are spacious, bright and very clean...
Mark S
Sep 2022 • 4 contributions
...The hotel and rooms are always spotless.... Thankyou...
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Value
Satisfying
Travelers appreciate the quality and service provided by the hotel, aligning the cost with the experience. However, some guests found certain services, like breakfast, to be overpriced.
lbiering
Aug 2023 • 1 contribution
...We highly recommend the Sant Jaume butique hotel to everyone who value quality and tranquillity - a unique experience!...
maria vittoria
Jul 2023 • 158 contributions
...Bedroom simply perfect in every single detail...
meeshyamps
Jul 2023 • 1 contribution
...Sant Jaume Design Hotel was phenomenal...
Albert C
Jun 2023 • 4 contributions
...It is very well located, the decoration is beautiful and the staff treated us exquisitely...
alainjeanine
May 2023 • 2 contributions
As far as we are concerned, this hotel meets our proposed expectations in terms of price/quality...
Emma SLD
May 2023 • 14 contributions
...If you are looking for that kind of a holiday, you are better looking along the coast not in the city...
Resort322031
Apr 2023 • 3 contributions
Highly recommend from location to service, this hotel was great and provided good value...
Anders_Trips
Apr 2023 • 41 contributions
...Taxi from airport is around 25€...
Passenger52646780356
Apr 2023 • 1 contribution
...Lovely little touches in the room, we were spoilt...
michaelgJ6606JO
Mar 2023 • 16 contributions
...After a quick search of the best hotels in Palma, we chose this hotel... The staff is beyond wonderful, and superb in every way...
Joanne_Routledge-50
Mar 2023 • 60 contributions
...Hotel Sant Jaume Design Hotel is the place to stay...
Vic p
Dec 2022 • 1 contribution
...You could book the spa and have it for yourself for an hour... Breakfast costs 25 euros, this was really expensive for a basic buffet with dispenser coffee... The staff wasn't as helpful as we would have expected- especially for a 5 star hotel at this price point...
Mark S
Sep 2022 • 4 contributions
...The hotel and rooms are always spotless.... Thankyou...
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Cleanliness
Immaculate
Guests consistently praised the cleanliness of the hotel, noting well-kept rooms, high quality toiletries, and excellent housekeeping.
jos1502
Sep 2023 • 45 contributions
We stayed here for 3 nights during our vacation in majorca, the room was large and spacious enough for 2 of us plus our 4 yo and the extra touch of a Teddy on his bed on arrival was greatly appreciated, the house keeping team also neatly lined his cars along the window each day...
Grace W
Sep 2023 • 78 contributions
This hotel ticked all of our boxes, providing an excellent base for our city break in Palma.The breakfasts were exceptional, setting us up for the day...
maria vittoria
Jul 2023 • 158 contributions
...Bedroom simply perfect in every single detail...
meeshyamps
Jul 2023 • 1 contribution
...The housekeeping services did an amazing job...
Jo J
Jun 2023 • 6 contributions
...Our room was lovely , spotless, quiet and the decor is beautiful...
Nicky Simpeon
Jun 2023 • 9 contributions
Excellent hotel- amanzing service; clean; friendly... Centrally located and convenient - but an oasis of calm and class...
Cindy B
May 2023 • 15 contributions
...The room was fully equipped with amazing shampoo, soap, conditioner, quality hair dryer and straighter, and robes...
Doglovers2023
May 2023 • 1 contribution
...The room is well designed, clean and comfortable. The toiletries provided were of high quality...
Emma SLD
May 2023 • 14 contributions
...Every evening we came back to the hotel our room was immaculate...
susannejagemann
May 2023 • 1 contribution
...Exquisite interior, cosy and clean rooms and a fantastic staff...
alainjeanine
May 2023 • 2 contributions
...It is well located, ten minutes from the old and new city center, only fifteen minutes to the coast, accessible by car, very friendly, helpful and competent staff at all levels, very neat accommodation and room, drinking water sufficiently available...
Passenger52646780356
Apr 2023 • 1 contribution
...From the moment we stepped into the hotel our experience has been amazing... The room was immaculate and we loved the rooftop terrace...
michaelgJ6606JO
Mar 2023 • 16 contributions
...The hotel is stylish, and although it’s a few years old, looks and feels brand new...
Joanne_Routledge-50
Mar 2023 • 60 contributions
From start to finish our stay at this beautiful hotel was perfect. Situated in the old town, within walking distance of the majority of Palma and tastefully designed... Hotel Sant Jaume Design Hotel is the place to stay...
paula m
Jan 2023 • 27 contributions
...Even through we were 3 hours early to check in we were told our room was ready for us which was great as we could freshen up before heading out to explore lunch venues... The room was very lovely modern and clean with a super comy bed and fluffy pillows...
Vic p
Dec 2022 • 1 contribution
...The location was in a nice and quiet street...
Lynda S
Oct 2022 • 1 contribution
...The location is perfect for exploring the old town walking, the rooms are spacious, bright and very clean...
Okpiabhele D
Oct 2022 • 1 contribution
...Rooms are big, clean, fresh and staff are absolutely wonderful Indoor heated pool and sauna are a treat and restaurant also very good...
Ian W
Oct 2022 • 9 contributions
...We were upgraded to the San Jaume Suite it was the very best room we have ever stayed in...
Mark S
Sep 2022 • 4 contributions
...The hotel and rooms are always spotless.... Thankyou...
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Service
Attentive
Guests consistently praised the hotel's staff for their exceptional, friendly, and attentive service, highlighting their helpfulness, professionalism, and personalized attention.
jos1502
Sep 2023 • 45 contributions
We stayed here for 3 nights during our vacation in majorca, the room was large and spacious enough for 2 of us plus our 4 yo and the extra touch of a Teddy on his bed on arrival was greatly appreciated, the house keeping team also neatly lined his cars along the window each day. All staff encountered were very friendly and helpful...
Cheryl Crichton
Sep 2023 • 1 contribution
...We loved every minute and the team could not have done more for us. Their recommendations and attentive service made our stay even more enjoyable, and their wonder breakfast made the perfect start to the day...
Priy1985
Aug 2023 • 1 contribution
...The staff elevate the experience with their dedication to your every need in a truly personable way...
Dallas K
Aug 2023 • 3 contributions
...The staff at the hotel are incredible and they couldn't be nicer if they tried. A special shout out to Christina whose kindness was incredible and very helpful (that could be said for all the staff)... If where come back to stay in Palma we certainly will be booking Sant Jaume again...
TravisPatton
Jul 2023 • 10 contributions
Friendliest and most helpful staff of any hotel I’ve ever stayed in. They booked us a rental car delivered to the hotel, booked a sailboat tour, and greeted us by name every time we entered the hotel... 5 star review without hesitation...
meeshyamps
Jul 2023 • 1 contribution
My family and I booked a last minute stay here a few weeks ago when an Airbnb we tried to stay at didn't work out, and we are SO happy we did... The staff is unbelievably accommodating, pleasant, helpful and were so kind to our 9 month old... The housekeeping services did an amazing job...
Cindy B
May 2023 • 15 contributions
My mother and I stayed here for 5 nights and loved every minute of it... From the moment we arrived we were greeted with smiles and a glass of Cava of course, and the staff was helpful and available... The room was fully equipped with amazing shampoo, soap, conditioner, quality hair dryer and straighter, and robes... We rented a car while on the island and although they don't have parking, there's a public parking 5 min walk away and it was very easy to get to... They even have a spa included once/day if you want...
Richard C
May 2023 • 1 contribution
...My wife and I stayed for 3 nights and their service far exceeded our expectations. Several times when I passed through their lobby I was referred to by name... Also, they were very helpful with everything from making taxi and restaurant reservations to advising where specialty shops were in the area...
Emma SLD
May 2023 • 14 contributions
...The staff are incredibly attentive, welcoming and professional. Always there to assist with anything you may need... Upon arrival we were greeted at the doors of the hotel where our bags were taken to the room and we were offered a glass of champagne... The first room we checked in to had a Juliette style balcony but as we were staying for a longer period of time the reception manager was so kind to move us to a room with a large balcony with chairs and sun loungers... Every evening we came back to the hotel our room was immaculate... The accommodation staff were absolutely 5 star!... However, we ordered room service a few times and there are so many restaurants and bars a stones throw away 😊
Would definitely stay again...
Karen K
May 2023 • 5 contributions
...The staff are friendly and very attentive, they genuinely seem to want you to enjoy your experience...
alainjeanine
May 2023 • 2 contributions
...It is well located, ten minutes from the old and new city center, only fifteen minutes to the coast, accessible by car, very friendly, helpful and competent staff at all levels, very neat accommodation and room, drinking water sufficiently available...
Doglovers2023
May 2023 • 1 contribution
The staff was very friendly, helpful and making extra effort for our stay... The toiletries provided were of high quality...
amoroc
Mar 2023 • 58 contributions
...From the moment you walk up to reception the customer service is exceptional and nothing is too much trouble. A welcome drink of your choice when check in and a tour of the hotel including the roof terrace... The hotel is very well located and all the main attractions are within easy walking distance Carla and her team are truly exceptional so much so we have already booked to come back...
merrecamille
Mar 2023 • 1 contribution
...A greetings to Andrea, Elena, Mariona and the entire team at Sant Jaume... The small luxury details that the team thinks of and offers as service truly makes the difference...
Cruiser484646
Feb 2023 • 1 contribution
...We were offered a drink on our very late arrival and reception organised a restaurant for us as we hadn’t eaten. There were lovely touches in our room of cava and macarons...
paula m
Jan 2023 • 27 contributions
...On arrival we were greeted very warmly by Elena, Just one of the friendly hotel reception staff we were fortunate to have met. We were given a glass of Cava in the bar and Elena took time to explain the Hotel and surrounding to us and she recommended day trips and what we should see while visiting Palma... Even through we were 3 hours early to check in we were told our room was ready for us which was great as we could freshen up before heading out to explore lunch venues... The highlight of our stay was being able to book and hours slot in the Spa and have use of the pool and sauna in private... I was also treated to a bottle of Champagne to celebrate my birthday and this made my day extra special, The staff made our stay here very special...
Vic p
Dec 2022 • 1 contribution
...You could book the spa and have it for yourself for an hour... The staff wasn't as helpful as we would have expected- especially for a 5 star hotel at this price point...
Ian W
Oct 2022 • 9 contributions
...We were upgraded to the San Jaume Suite it was the very best room we have ever stayed in. The staff were all very friendly and nothing was too much trouble even went up to the roof terrace to pick some rosemary to go with the gin n tonic we had late that night...
Okpiabhele D
Oct 2022 • 1 contribution
...Rooms are big, clean, fresh and staff are absolutely wonderful Indoor heated pool and sauna are a treat and restaurant also very good... I did a lot of research before deciding where to stay in Palma and this hotel did not disappoint...
Mark S
Sep 2022 • 4 contributions
...We have just returned from a second stay (delayed by covid) We were not disappointed infact our stay was even better than the first time. The customer service is the best I have experienced, friendly, helpful staff nothing is too much trouble... The hotel and rooms are always spotless.... Thankyou...
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Amenities
Well-appointed
Guests enjoyed the well-appointed amenities including a spa, rooftop pool, sun terrace, well-equipped gym, and restaurant, all contributing to a relaxing and luxurious experience.
jos1502
Sep 2023 • 45 contributions
We stayed here for 3 nights during our vacation in majorca, the room was large and spacious enough for 2 of us plus our 4 yo and the extra touch of a Teddy on his bed on arrival was greatly appreciated, the house keeping team also neatly lined his cars along the window each day... The roof top pool area is also a welcoming site after a busy day touring the sites... Location of the hotel could not be better very central to everything with fantastic restaurants cafes and bars within walking distance
Will def return send highly recommend...
meeshyamps
Jul 2023 • 1 contribution
...Sant Jaume Design Hotel was phenomenal. The staff is unbelievably accommodating, pleasant, helpful and were so kind to our 9 month old... The location was really convenient as well...
maria vittoria
Jul 2023 • 158 contributions
...Roof top jacuzzi and terrace. A small but well equipped gym... Bedroom simply perfect in every single detail...
Gus M
Jun 2023 • 1 contribution
...Everything was incredible, I stayed a couple of days with my wife and is really well placed. All the people were really nice with us, breakfast really well present it and good quality... Last night we were tired and we stayed on the rooftop, couple nice drinks, really peacefull and beautiful plan...
Júlia V
Jun 2023 • 2 contributions
...Good amenities and the spa is incredible...
Emma SLD
May 2023 • 14 contributions
...The staff are incredibly attentive, welcoming and professional. Always there to assist with anything you may need... Upon arrival we were greeted at the doors of the hotel where our bags were taken to the room and we were offered a glass of champagne... The first room we checked in to had a Juliette style balcony but as we were staying for a longer period of time the reception manager was so kind to move us to a room with a large balcony with chairs and sun loungers... Every evening we came back to the hotel our room was immaculate... The accommodation staff were absolutely 5 star!... The pool on the roof is just a hot tub so a pool was missed but it was brilliant to have even that to dip into... The bar was small but the cocktails were great... However, we ordered room service a few times and there are so many restaurants and bars a stones throw away 😊
Would definitely stay again...
anonyms1
May 2023 • 14 contributions
...Room was comfortable and well designed. Also had both a hair dryer and flat iron in the well appointed bathroom...
Carla Pascuet
May 2023 • 4 contributions
...The location was excellent, the staff very kind and they helped us with lots of local tips. They have wide variety for breakfast and everything was delitious...
susannejagemann
May 2023 • 1 contribution
The most lovely hide away for me and my daughter!! Exquisite interior, cosy and clean rooms and a fantastic staff... Oh, and the rooftop pool and relaxing zone is perfect after a great shopping/ sightseeing trip...
ASJDJ
Apr 2023 • 7 contributions
...We spent a lovely, long Easter weekend in Palma, staying at the Sant Jaume Design Hotel. The hotel is in a great location in the old part of Palma, ideally situated for wandering round restaurants and shops... The hotel is very comfortable, the staff helpful and the rooftop sun terrace and plunge pool a welcome treat...
Anders_Trips
Apr 2023 • 41 contributions
...A small luxury hotel in the old town with close walking distance to everything in Palma. Roof terrace with jacuzzi and free sunbeds with free towels... Indoor pool and sauna in the basement...
Passenger52646780356
Apr 2023 • 1 contribution
...From the moment we stepped into the hotel our experience has been amazing... The room was immaculate and we loved the rooftop terrace... Lovely little touches in the room, we were spoilt... We cannot recommend this hotel highly enough, we will certainly be back...
merrecamille
Mar 2023 • 1 contribution
If you wish to have a design hotel in the center of the old town, experience a beautiful rooftop, Spanish local food (from a michelin chef sister restaurant), spa and massages by exceptional therapists, this hotel is a must. True 5* and luxury with a sprinkle of hone away from home... The small luxury details that the team thinks of and offers as service truly makes the difference...
chriscom2023
Mar 2023 • 1 contribution
Totally recommend this hotel with its amazing staff and excellent facilities. If you want to relax there’s the choice of the roof terrace with a small pool and sun loungers, the hotel has a spa if you want to be pampered... Great central location in the old town surrounded by restaurants and bars...
Joanne_Routledge-50
Mar 2023 • 60 contributions
From start to finish our stay at this beautiful hotel was perfect. Situated in the old town, within walking distance of the majority of Palma and tastefully designed... Hotel Sant Jaume Design Hotel is the place to stay...
Cruiser484646
Feb 2023 • 1 contribution
...We were offered a drink on our very late arrival and reception organised a restaurant for us as we hadn’t eaten. There were lovely touches in our room of cava and macarons... I cannot fault this beautiful hotel...
paula m
Jan 2023 • 27 contributions
I was extremely lucky to come across this hotel when booking a short getaway to celebrate my 50th Birthday... We were given a glass of Cava in the bar and Elena took time to explain the Hotel and surrounding to us and she recommended day trips and what we should see while visiting Palma... Even through we were 3 hours early to check in we were told our room was ready for us which was great as we could freshen up before heading out to explore lunch venues... The Hotel was warm and cosy and very quite given it’s location... The room was very lovely modern and clean with a super comy bed and fluffy pillows... The highlight of our stay was being able to book and hours slot in the Spa and have use of the pool and sauna in private... I was also treated to a bottle of Champagne to celebrate my birthday and this made my day extra special, The staff made our stay here very special... The Hotel also has a very lovely restaurant where we enjoyed incredible breakfasts such a good choice of breakfast items and I must say the best breakfast I’ve had at a hotel...
Vic p
Dec 2022 • 1 contribution
...The location was in a nice and quiet street. You could book the spa and have it for yourself for an hour... This was a great option for some peace and relaxation...
Ian W
Oct 2022 • 9 contributions
...We were upgraded to the San Jaume Suite it was the very best room we have ever stayed in. The staff were all very friendly and nothing was too much trouble even went up to the roof terrace to pick some rosemary to go with the gin n tonic we had late that night...
James J
Oct 2022 • 5 contributions
...Classy, friendly and quiet hotel, conveniently located for central Palma. Great restaurant, and wonderful breakfast... Nice roof terrace and small pool... Ideal for couples and short breaks...
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A nice hotel in a perfect location in Palma. Right in the center of old town and on the specific street are lots of nice bars and restaurants (behind the walls - not in a touristy way). The hotel is beautiful and with a nice ambience. Staff is nice, always helpful and the greeting when we arrived was beyond any expectations, and we instantly got a feeling, that this was the right place to stay due to the kindness and welcomeness of the staff (especially Carla). Turn down service every night with a cute little greeting from the hotel. And a great attention to detail, when it comes to the amenities and thwe room itself. It's the small things. Breakfast is good. Not huge, but everything is of high quality and egg dishes is ordered on the side and prepared fresh. Chips with guac by the pool was insanely good! …
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Review collected in partnership with this hotel
Date of stay: November 2023
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Response from Boutique hotel Sant Jaume, Director General at Sant Jaume Design Hotel
Responded 4 weeks ago
Dear Fie G, Thank you very much for taking the time to write this valuable feedback on Tripadvisor. We are delighted to know that you really enjoyed the whole Sant Jaume experience, from the great location of our hotel in the heart of the old town and close to the best restaurants and shops to the breakfast and the especial dishes that we serve on it. Furthermore, for us it is a pleausre to read this such words of all our staff and we are really happy that we have met your expectations in terms of service and the attention to the detail. We hope that you will choose us once again for your next visit to Palma de Mallorca. Receive our warm regards, Carla Gesa Hotel Manager (gm@santjaumedesignhotel.com) Sant Jaume Luxury Design Hotel | It Mallorca Unique Spaces
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A wonderful hotel my third stay. Location is spot on in the centre easy walk to shops. Very clean and comfortable. Staff all very friendly and helpful. Roof top pool for a relaxing dip. Breakfast is very nice.
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Review collected in partnership with this hotel
Date of stay: July 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Boutique hotel Sant Jaume, Director General at Sant Jaume Design Hotel
Responded Jul 31, 2023
Dear Mr. joshuacsmith, Thank you very much for your third visit in our Sant Jaume Design Hotel. For us it is a pleasure that our clients want to repeat the stay with us because felt like home. We are glad to know that you enjoyed especially our great location close to the main shops and restaurants and also our cleanning and rooms. Moreover, we are grateful to read that all our staff could help you with some tips and recommentations for the city and the restaurants. We hope that for your next time in Palma, you will choose again our hotel and could enjoy as well the Sant Jaume whole experience. Receive our best regards, Carla Gesa Hotel Manager (gm@santjaumedesignhotel.com) Sant Jaume Luxury Design Hotel | It Mallorca Unique Spaces
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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One of my favourite stays in Palma, a wonderful hotel in a quiet and ideal spot. From the moment me and the wife walked in, we were greeted with a welcoming drink and the decor of the hotel is contemporary. The hotel is very clean and comfortable, with every member of staff warm and friendly. The roof top terrace is an ideal place for sun bathing with plenty of space to relax. Definitely will be returning and would highly recommend for any people wanting a 5 star boutique hotel experience.
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Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Boutique hotel Sant Jaume, Director General at Sant Jaume Design Hotel
Responded Oct 30, 2023
Dear Mr. Robertslpaul, Thank you bery much for your recent stay in our Sant Jaume Luxury Design Hotel. All your opinions are important for us in order to keep improving and could offer you our best service, therefore, we are happy that we have met your expectations in terms of service and you felt that our staff was warm and friendly since you arrived to the hotel. For us it is a pleasure to know that you loved our wonderful hotel and quiet location and your stay was wonderful. We are happy to read that you would like to come back and you will recommend us. We look forward to welcoming you very soon once again. Receive our kind regards, Carla Gesa Hotel Manager (gm@santjaumedesignhotel.com) Sant Jaume Luxury Design Hotel | It Mallorca Unique Spaces
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Such an incredible excellent service. Not only one person, but all the staff was super helpful & very nice. Perfect location in the middle of everything, nice roof top terrace. We had a great experience from CheckIn to CheckOut and felt welcome every moment.
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Date of stay: October 2023
Value
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Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Boutique hotel Sant Jaume, Director General at Sant Jaume Design Hotel
Responded Oct 18, 2023
Dear Mrs. deboradT3613RC, Thank you very much for your feedback. We are pleased to read these kind words for all our staff and that we have met your expectations in terms of excellent service and friendly team. Furthermore, for us it is a pleasure to know that you could enjoyed the perfect location of our hotel in the middle of the old town and 10 minuts walking distance to the main touristic attractions, best restaurants and shops. Our roofterrace is a great space to have the opportunity to try our cocktails and our pool menu. We look forward to welcoming you very soon once again in our Sant Jaume Luxury Design Hotel. Receive our best regards, Carla Gesa Hotel Manager (gm@santjaumedesignhotel.com) Sant Jaume Luxury Design Hotel | It Mallorca Unique Spaces
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a very well located hotel, the staff are very nice, friendly and very good service, breakfast is adequate, we had a couple of issues with our safe & air con, but they were repaired the following day. For me the big issue is noise, we were on the first floor and we could hear the conversations at reception ! which really is very poor, this was down to the gap underneath our bedroom door, which is huge, letting light in on a nighttime, noise and of course the really big issue is fire safety, non existent I am afraid to say on our bedroom door. The external window is extremely sound proof. The door is not !
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Date of stay: October 2023Trip type: Traveled as a couple
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Response from Boutique hotel Sant Jaume, Director General at Sant Jaume Design Hotel
Responded Oct 17, 2023
Dear Mr. & Mrs. Boak, Thank you very much for taking the time to share your valuable feedback with us. We truly appreciate your opinion as this allows us to continually develop and improve our guests´ experience through our service. I am truly sorry to hear that this time we have not met your expectations and fell short of fulfilling your expectations as a guest, especially with the issues that you had with the safe and the air conditioning during the first night and that we solved as soon as possible in order to guarantee our best service. On the other hand, we kindly inform you that all our rooms are fully equipped in terms of fire safety and also we do regular fire safety inspections which certify that all our installations have passed these tests correctly. We would be incredibly grateful if you would give us another opportunity to change your opinion and to show you that your feedback has been heeded. I really hope we have the pleasure of welcoming you back to the Sant Jaume Design Hotel in the near future, whereby we will be able to provide you with the highest level of service. Receive our warm regards, Carla Gesa Hotel Manager (gm@santjaumedesignhotel.com) Sant Jaume Luxury Design Hotel | It Mallorca Unique Spaces
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely hotel, welcoming staff, enjoyable breakfast. The staff were lovely without being too overbearing. The location is great, nice and quiet, but near everything. Slept extremely well with black out curtains.
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Review collected in partnership with this hotel
Date of stay: October 2023
Value
Rooms
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Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Boutique hotel Sant Jaume, Director General at Sant Jaume Design Hotel
Responded Oct 10, 2023
Dear 900cathw, Thank you very much for your recent stay in our hotel. For us it is a pleasure to know that you enjoyed the whole Sant Jaume Experience, especially our great location in a quiet street but close to the main touristic attractions, best shops and restaurants. Moreover, we are glad that you had the opportunity to try our Mediterranean Breakfast Buffet and you really liked. On the other hand we would like to say tank you for the kind words of all our staff and we are happy that we have met your expectations in terms of excellence service. We look forward to welcoming you very soon once again. Receive our warm regards, Carla Gesa Hotel Manager (gm@santjaumedesignhotel.com) Sant Jaume Luxury Design Hotel | It Mallorca Unique Spaces
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Greeted by lovely reception staff and welcomed to the hotel with a full explanation of what was on offer in and around the hotel, together with a welcome drink. Room, whilst a little small for a large person, was vey comfortable, beautifully furnished with a very comfortable bed. En suite was compact but everything was of fine quality and everything worked. Buffet breakfast was excellent and we were looked after by friendly staff. The little bar at the entrance to the hotel was usually quite quiet and their cocktails were simply magnificent with attention to detail evident from the enthusiastic staff. I enjoyed my 4 days here and hope to return soon. The hotel is centrally located and within easy walking distance of all that Palma has to offer.
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Date of stay: October 2023
Value
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Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Boutique hotel Sant Jaume, Director General at Sant Jaume Design Hotel
Responded Oct 9, 2023
Dear Bryble, Thank you very much for your valuable feedback. We are happy to know that you really enjoyed the whole Sant Jaume experience and you felt at home during all your stay. For us it is a pleasure to read your kind words for the room, the confortable bed and the opportuny that you had to try our fantastic Mediterranean breakfast. Our team are always available to provide excellent service and we can see that we have met your expectations, thanks to your positive comment. We look forward to welcoming you very soon once again in our hotel. Receive our best regards, Carla Gesa Hotel Manager (gm@santjaumedesignhotel.com) Sant Jaume Luxury Design Hotel | It Mallorca Unique Spaces
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From the welcome wagon with cava and rooftop views upon arriving, to the deep cleans daily and amazing bartender, this spot was a hit for our group! We had a great stay here and the location couldn't be beat!
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Date of stay: September 2023
Location
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Boutique hotel Sant Jaume, Director General at Sant Jaume Design Hotel
Responded Oct 4, 2023
Dear Y8117MDanid, Thank you very much for your recent stay in our Sant Jaume Design Hotel. For us it is a pleasure to know that you really enjoyed the whole Sant Jaume experience, from our welcome with Cava on our rooftop to our rooms and our especial cocktails. All your opinions are important for us in order to keep improving and always offer you our best service therefore we are happy that we have met your expectations. We look forward to welcoming you very soon once again in our hotel. Receive our kind regards, Carla Gesa Hotel Manager (gm@santjaumedesignhotel.com) Sant Jaume Luxury Design Hotel | It Mallorca Unique Spaces
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sant Jaume is a lovely hotel with exceptional staff and an ideal location. It has a very relaxed feel and could not recommend it highly enough. We have already been guests twice this year and have already booked up for one of our 2024 visits to Palma.
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Date of stay: September 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Boutique hotel Sant Jaume, Director General at Sant Jaume Design Hotel
Responded Oct 3, 2023
Dear Pecks70, Thank you very much for your loyalty and your great feedback. We are glad to know that you enjoyed once again the experience in our Sant Jaume Design Hotel. For us it is a pleasure to read that our location and staff have met your expectations. We can't wait to welcoming you next year. Receive our warm regards, Carla Gesa Hotel Manager (gm@santjaumedesignhotel.com) Sant Jaume Luxury Design Hotel | It Mallorca Unique Spaces
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Loved this hotel! Beautiful boutique hotel in the center of Palma. Great value for the price. Friendly and helpful staff and clean, comfortable rooms. If you want something with character that won’t break the bank, this place is for you. High recommend!
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Date of stay: September 2023
Value
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Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Boutique hotel Sant Jaume, Director General at Sant Jaume Design Hotel
Responded Oct 3, 2023
Dear 584alil, Thank you very much for your recent stay in our Sant Jaume Design Hotel. We are pleased to know that you really enjoyed the experience with us and the team is so grateful for the kind word that we could read in your valuable feedback. This always encourage and motivate us to garantee our best service and we are happy that we have met your expectations. We look forward to welcoming you in the near future. Receive our warm regards, Carla Gesa Hotel Manager (gm@santjaumedesignhotel.com) Sant Jaume Luxury Design Hotel | It Mallorca Unique Spaces
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.