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See all 74 hotels in Palma de Mallorca

Santa Clara Urban Hotel & Spa

543 reviews
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Traveler (136)
Room & Suite (155)
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Overview
  • Excellent68%
  • Very good24%
  • Average4%
  • Poor3%
  • Terrible1%
Travelers talk about
“roof terrace”(58 reviews)
“stone walls”(11 reviews)
“old town”(116 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Hotel
Room Service
Suites
4.0 Star Hotel
All hotel details
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (543)Write a Review
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207
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5
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207
75
20
14
5
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All reviewsroof terracestone wallsold townquiet streetjunior suiteperfect locationnarrow streetstapasrooms are largesmall hotelstayed here for nightslovely hotelchoose this hotelquiet roombreakfast roomsteam roombeautiful city
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1 - 5 of 321 reviews
Reviewed 1 week ago

It was a very good hotel with helpful personal and nothing that we needed help with was to difficult to handle for them. Ít was close to the Cathedral and in thoose cosy quarters. We had a room towards the garden and that was nice...More

Thank Evaull
Response from Lisa O, Front Office Manager at Santa Clara Urban Hotel & SpaResponded 1 week ago

Dear Evaull, Thank you very much for sharing your experience with us and the TripAdvisor community. We are glad to know that you have had an enjoyable stay. Thank you very much for your nice words about our staff. We hope to see you soon!...More

Reviewed November 8, 2017

Selected on the Web we were very pleased with the location, quiet street, cleanliness, style, comfort and friendly, helpful staff. I would gladly stay there again and am pleased to recommend this as a delightful place to stay in Palma.More

Thank johnmH651CA
Response from Lisa O, Front Office Manager at Santa Clara Urban Hotel & SpaResponded November 22, 2017

Dear johnmH651CA, Thank you very much for sharing your experience, we cannot thank you enough. We are glad to know that you have had an enjoyable stay. Thank you very much for your nice words about our staff. We hope to see you soon! Kindest...More

Reviewed October 9, 2017 via mobile

Hotel in good location very clean and neat. But don’t rely on GPS for driving here. Hotel should forward the easy directions to their guests to avoid the frustration. Average rating is for the lack of warmth or welcome from the staff; they never acknowledge...More

1  Thank sharedexperiences
Reviewed October 7, 2017

Great location as very central but in a quiet area. Very friendly and helpful staff, great roof terrace and spa and rooms very clean and spacious. Breakfasts nice and coffees fab! Only 15 minutes to the airport so really convenient, we will be back!

Review collected in partnership with this hotel
Thank tracyrowberry
Response from Lisa O, Front Office Manager at Santa Clara Urban Hotel & SpaResponded December 2, 2017

Dear Guests, Thank you very much for your feedback. We are happy that you enjoyed your stay at Santa Clara and that you would like to come back. Kind Regards,

Reviewed October 2, 2017 via mobile

Stylish and contemporary hotel in the quiet streets behind the cathedral. The staff are great. The rooms are spacious and very nicely appointed. If you time it right and book directly with the hotel you can grab a fantastic city break at a good price....More

Thank John C
Response from Lisa O, Director de Recepción at Santa Clara Urban Hotel & SpaResponded November 23, 2017

Dear Guest, Thank you very much for your positive feedback, me and my team are extremely happy that you enjoyed the spacious and modern rooms and the personal attention of the staff. We look foward to welcome you back to the Santa Clara Urban Hotel...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Spa
Hot Tub
Details
Price range
$125 - $411 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Palma de Mallorca
#9 Luxury Hotel in Palma de Mallorca
#15 Business Hotel in Palma de Mallorca
Room types
Suites, Non-Smoking Rooms
Details
Price range
$125 - $411 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Palma de Mallorca
#9 Luxury Hotel in Palma de Mallorca
#15 Business Hotel in Palma de Mallorca
Room types
Suites, Non-Smoking Rooms
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Traveler (136)
Room & Suite (155)
Dining (23)
Pool & Beach (13)
Hotel & Grounds (161)
Bathroom (5)
Questions & Answers
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IamFromNewYork
December 28, 2017|
Answer
Response from Tomeuescalas | Property representative |
In the junior suites the bathrooms are a little bit bigger that in the doble rooms and double superiors, they all have a marble table with a sink, amenities, hairdryer, makeup mirror, and a large walk in shower. If you would... More
1
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Google Translation
tawom1
December 25, 2017|
Answer
Response from AdrianBooth67 | Reviewed this property |
When we visited, meals were not included. To be honest, there are so many great restaurants and bars around the hotel that we felt that it would be a shame to stay in the hotel and eat. There are restaurants literally 5... More
0
Votes
lbaxter2017
September 22, 2017|
AnswerShow all 6 answers
Response from Tomeuescalas | Property representative |
Hello. The best way to get to the Hotel, infront train station is to take a taxi, it's just 5 minute drive going down avenidas direction to the see sand the old town, just at the petrol station you will turn right and left... More
0
Votes
Google Translation
Room Tips
"Suite No 003 was perfect"
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"If you want a twin room - confirm availability before you book"
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"If you want a room with jacuzzi ask for 206"
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"Rear of hotel if you want a quiet room"
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