Santa Clara Urban Hotel & Spa
Calle Sant Alonso 16, 07001 Palma de Mallorca, Majorca Spain
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Dining (21)
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About
#172 of 1,916 hotels in Majorca
Location
4.8
Cleanliness
4.7
Service
4.7
Value
4.2
Travelers' Choice
Guests fall in love with Palma, with our hotel, the charm of the old town and the beautiful views from our upper terrace. Come stay at Santa Clara Hotel to enjoy the proximity of the 10th century Arab baths, the Gothic Cathedral and the other host of attraction around the old town. Our hotel offers 4 star luxury rooms and suites with high ceilings, rustic stone walls and views to the surrounding sights of the old town. Relax in our urban spa featuring a Jacuzzi, sauna and steam bath or try one of the massage and beauty treatments.
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Property amenities
Free High Speed Internet (WiFi)
Hot tub
Sauna
Bar / lounge
Bicycle rental
Bicycles available
Car hire
Facial treatments
Wifi
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Full body massage
Hammam
Head massage
Massage
Steam room
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
Sun terrace
Umbrella
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Walk-in shower
Safe
Telephone
Wardrobe / closet
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Centrally Located
Languages Spoken
English, Spanish, Catalan, German and 2 more
Location
Calle Sant Alonso 16, 07001 Palma de Mallorca, Majorca Spain
Name/address in local language
Santa Clara Urban Hotel & Spa
Getting there
Great for walkers
Grade: 100 out of 100
100
Palma Mallorca Airport
4.6 mi•
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Rental Cars
161 Restaurants
within 0.3 miles
694Reviews14Q+A81Room tips
Reviews
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They make you feel very welcome with service at the highest level in a beautiful hotel with roof terrace and in quiet neighborhood but close to the old town and harbor. The breakfast is a must have, you will not regret it! Staff is very friendly, professional and helpful. Rooms are impressive and luxurious.
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Date of stay: September 2023Trip type: Traveled as a couple
Room Tip: Limited parking available since the hotel is located in the old town. Outside the old town there...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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+1
This is a quaint hotel on a narrow street within walking distance to shops, restaurants, attractions, and the waterfront. The very helpful front desk staff aimed to please at every turn. They helped us with taxi service (a few times), dinner reservations, beach towels, spa usage, and keeping our coffee stocked. The spa was small, yet relaxing. The whirlpool had room for 2-3 people and you had to continually push the button to activate the jets. The sauna and Turkish bath were amazing and the heated lounge chairs-sooo relaxing! Everything was clean and well stocked in the spa. We spent a lot of time on the rooftop deck to soak in the views of the convent, the cathedral, and the bay. It was the best spot for a nightcap or an early morning espresso. The room itself looked just like the room in the TripAdvisor ad. The A/C was cold. We froze under the sheets and had to use the bathrobes to keep warm. The bathroom had glass walls and a glass door which allowed for very little privacy. We travelled with family who had a different room and a door on their bathroom. If a solid bathroom door is something you require, you may want to request it. Also, the shower water soaked out bathroom floor no matter what we did to try to prevent it. The breakfast buffet was filled with fresh offerings each day. We tried something new each day but always had a cappuccino with it. I would recommend this hotel!…
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Date of stay: August 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We enjoyed ourselves so much last year that whilst we were there we booked for the following year! We recognised the staff members, who were their previous friendly and helpful selves. Last year we had a room at the back of the hotel. This time we had a room at the front, with a Juliette balcony overlooking the street. The hotel appeared full (which is always a good sign). Rooms were spotless. Breakfast is like nothing I’ve really seen elsewhere - amazing. Spotless rooms and communal areas.
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Very nice hotel close to the Cathedral and the waterfront. Located on a narrow street, but accessible by Taxi, it is a short walk to many of old town Palma sights, shops and restaraunts. Hotel rooms have modern furniture and amenities mixed with old stone walls. Our room had a balcony and a pull out couch for our daughter. We didn't partake in any of the spa features and the rooftop patio had a nice view, but it was very hot when we were there. Hotel staff very helpful and arranged transportation to the airport for us at the end of our stay.
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Date of stay: July 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
When we arrived and checked in at the hotel the receptionist had a nonchalant attitude. He looked like and behaved as he couldn’t care less. The aircondition was loud and was directed straight towards the bed. Therefore we had to turn it off, otherwise we couldn’t sleep. Hence it became to warm to sleep. Rather early in the morning, at 8.30, someone started to make a very loud noise, as if someone hammered in steel. Later we found out that it was a Plummer that was working with the drain in another room in the hotel. Also the sheet/bed didn’t smell well, like it wasn’t fresh, nor the towels. I can’t recommend anyone to stay here, especially not at this price.
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Date of stay: July 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Well.. the room looked very nice. We did the city and went back had a lovely drink at the top floor with gorgeous view of the harbor and all the rooftops around. Went to bed and the bed linen smelled like the been used in the gym. The towels smelled bad. The AC is good to have during summer, but when it’s started it was like a fan blowing hard towards the bed, and a very noisy one as well! The room was close to the reception and the door to the room does no keep out any noice , rooms above is easy to hear from, oh almost forgot … Saturday morning is a good thing to hire a carpenter to fix things with a hammer at the hotel. ……WHY!!!! So when thinking back on the arrogant male receptionist meeting us to check in we were foolish to think we meet the lowest level, no no… (the receptionist later on had an understanding of what service is). When complaining when checking out in a very polite way the same arrogant receptionist looked like he did not know what we where talking about. Never will come back And, please, don’t use room 001, even if it’s for free!…
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Date of stay: July 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The staff was very friendly, room was really ok (apart from the ants in the bathroom), really good location (just 5min walk to the cathedral) and cute roof terrace. Unfortunately my room was really close to the elevator and the breakfast room, so I was woken up everytime someone got home during the night and as soon as the started to prepare breakfast in the morning (about 6:30)
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Date of stay: April 2023Trip type: Traveled solo
Value
Location
Service
Room Tip: Make sure to get a room on the first or second floor
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Fantastic hotel in a great location - the hotel is only 5 minutes walk from the cathedral. The room was lovely and comfortable, we had one on the front and it was good and quiet. The staff were really helpful and friendly, breakfast was scrummy with the best selection we have ever had. To cap it all, they have a great rooftop terrace with superb views, with a local Mallorcan beer in hand it was very romantic to watch the sun go down. .........and the monkeys? Well, look at the light fittings in the stairwell :)
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Date of stay: March 2023
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This small boutique hotel hidden away in the old town of Palma is amazing! If you are looking for a hotel that exudes character at every corner this is it! Roof top terrace overlooking the Cathedral is a must whilst sipping a drink from the bar. The Spa is free to use anytime. And as for the people who manage this hotel…they deserve a gold star for service and personality! Don’t miss it!!
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Date of stay: November 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We had the pleasure of staying at Santa Clara Hotel for 7 nights at the beginning of September for our Honeymoon. To say we looked after is an understatement! The staff are amazing. Helpful, accommodating, warm and friendly and nothing was too much trouble. The roof top is the most beautiful space with views that are breath-taking. The room was delightful, spacious, clean, cool and tastefully decorated. The location is ideal and in easy walking access to everything you could need to visit and enjoy. This has now become a destination we intend to visit once a year to relive some magical memories. Once again, I would like to thank the staff for their care and help.
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Date of stay: September 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Not the right property for you?
There are more places to choose from in the Palma de Mallorca area.
PRICE RANGE
$148 - $221 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
santa clara urban hotel palma de mallorca, santa clara urban hotel and spa, hotel santa clara urban
LOCATION
SpainBalearic IslandsMajorcaPalma de Mallorca
NUMBER OF ROOMS
20
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Claim Your ListingSANTA CLARA URBAN HOTEL & SPA - Updated 2023 Prices & Reviews (Palma de Mallorca, Spain)
Frequently Asked Questions about Santa Clara Urban Hotel & Spa
What are some of the property amenities at Santa Clara Urban Hotel & Spa?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
Which room amenities are available at Santa Clara Urban Hotel & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Santa Clara Urban Hotel & Spa?
Guests can enjoy a lounge, breakfast, and complimentary tea during their stay.
Are there opportunities to exercise at Santa Clara Urban Hotel & Spa?
Yes, guests have access to a sauna during their stay.
Are any cleaning services offered at Santa Clara Urban Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Santa Clara Urban Hotel & Spa?
The staff speaks multiple languages, including English, Spanish, German, Italian, Swedish, and Catalan.
Is Santa Clara Urban Hotel & Spa accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.