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Abba Jazz Hotel

Traveler (73)
Room & Suite (46)
Dining (4)


#14 of 24 hotels in Vitoria-Gasteiz
The abba Jazz Vitoria hotel is a 3-stars hotel situated in Vitoria.It has 25 rooms which have been created to ensure relax and welfare for our guests.The hotel is located at the very heart of the city, within the commercial and business area, where you can enjoy a wide range of cultural and leisure activities. The hotel is surrounded by the Cathedral, the Basque Parliament, the Florida Park and the Square of the Virgen Blanca.
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Property amenities
Free High Speed Internet (WiFi)
Non-smoking hotel
Public Wifi
Wheelchair access
Room features
Air conditioning
Non-smoking rooms
Good to know
Centrally Located


Full view
100Great for walkers
Grade: 100 out of 100
91Restaurantswithin 0.3 miles
27Attractionswithin 0.3 miles
2Room tips
Traveler rating
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We have stayed in this hotel for one night! The hotel is centrally located...the room was ok but the bathroom looked very old and dirty and it needs refurbishment....the staff looked very bored...no professionalism at all..the breakfast was so poor...I do not remember when was
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Response from Hotel-cmanager, Borja Cuesta Vea-Murguia, Manager at Abba Jazz Hotel
Responded 2 weeks ago
Dear Dimitris, Thank you for taking the time to share your review. We are delighted that you enjoyed our location near the historic centre of Vitoria-Gasteiz. While we are sorry to read that not everything about our hotel was to your liking, we are happy to advise you that we do carry out work whenever necessary and are currently improving our rooms. Our team members are very aware of the importance of our guests satisfaction and I will be addressing this matter with them. With regard to our continental breakfast, we regret that the variety of it did not meet your expectations. Despite the bitter experience, we do hope to have the opportunity to provide you with a better stay in the future. Kind regards, Borja Cuesta Vea-Murguia, Manager
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This cozy Hotel is located really close to downtown. It is not very big but it is functional. My room had enough space and was very clean. Hotel staff was very helpful. The only disappointment was that breakfast was not so varied as expected.
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Response from Abba J, Gerente at Abba Jazz Hotel
Responded Oct 12, 2018
Dear guest, Thank you very much for your comments. We are happy to hear that you enjoyed your stay. We would be delighted to welcome you back to our hotel on your next visit to the city. Sincerely, the manager.
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This small hotel is in a fab location, beside lovely Parque Florida and just a few minutes from the old town, Plaza Espana, the cathedral(s), etcet .... But the room I was initially stuck in was the size of a shoebox, only a shoebox with a pillar in the middle of it. If you
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Response from Isidro R, Manager at Abba Jazz Hotel
Responded Mar 27, 2017
Dear Nallygal, First of all, we want to thank your stay in our hotel and for choosing us. Thanks for highlight our centrical location in Vitoria. We are sad to read that your experience was not excelent in the hotel. Regarding the comments of the room, I just want to mark out that is what you booked and the photos and characteristics are well explained. On the other hand, some of the things you say are out of place or exaggerate the reality, was not a ghost convention in the hotel for example. Thank you for taking the time to comment on your experience at our hotel. Best regards
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Very small double rooms, maybe 10 m2. Noisy. Smell of tabacco. Nearly no natural light neither ventilation. I was disappointed for the amount I paid and the room I got. The location is fantastic. I would not go to that hotel again
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Response from Isidro R, Manager at Abba Jazz Hotel
Responded Oct 8, 2016
Dear JTD75, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
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Central position near park with secure underground car parks near by (20 euros for 24 hours) A compact site so no in house restaurant but can order Pizzas/salads to be delivered and eat them in room or small breakfast area. Hotel can provide continental breakfast and owns trendy
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Response from Isidro R, Owner at Abba Jazz Hotel
Responded Oct 8, 2016
Dear Jan D, First of all we want to thank your stay in our hotel and for sharing your experience in Tripadvisor. We are pleased that your stay at the hotel has been good. We hope to host you again on your next visit to the city. Yours sincerely
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$70 - $148 (Based on Average Rates for a Standard Room)
SpainBasque CountryProvince of AlavaVitoria-Gasteiz
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