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NH Canciller Ayala Vitoria

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NH Canciller Ayala Vitoria
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1,105 Reviews from our TripAdvisor Community

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Showing 94: English reviews
Kent, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Great restaurant and well priced. Parking is secure underground but there are not many spaces. When we arrived the car park was full and we were advised to park in a nearby public car park. This was totally unacceptable as our car was full of our possessions as we had driven from the UK and this was our first overnight... More 

Review collected in partnership with NH Hotels

Helpful?
Thank Frank S
Krabi Town, Thailand
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

I flew into Vitoria after working a night shift. I have done this in many other hotels but this was easily the noisiest.. But if you intend to sleep at night instead of the day, that's fine. The room I had was a standard twin. Very comfy, great size, clean and modern. Big tv. Very hot, very powerful shower. Just... More 

Helpful?
Thank Alex T
Gema G, Gerente at NH Canciller Ayala Vitoria, responded to this review

Dear Alex, Thank you very much for taking the time to share your review on your recent stay with us at NH Canciller Ayala. I am happy to know that your overall impression of our hotel was positive, and look forward to welcoming you back in the near future. Sincerely, Gema Guillerna General Manager More 

Washington DC, District of Columbia
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Great location and friends and helpful staff. Very well located close to the old part of town that is within walking distance. Breakfast is a delight with a good variety and quality. Would definite stay there again and it's a city worth visiting again.

Helpful?
Thank Brian K
Gema G, Gerente at NH Canciller Ayala Vitoria, responded to this review

Dear Brian, Thank you very much for taking the time to submit a review on TripAdvisor following your recent stay with us. I am very glad to know that your overall impression about the Hotel is good. Providing our guests a great stay is our main goal and we feel really proud that the services, rooms, gastronomy and the staff... More 

Amman, Jordan
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Booked two rooms for family for a one-night stop. Hotel is modern, clean and nicely located in front of the park from which you can visit the historical center of the city. Unfortunately, the hotel had no parking (full?!) which imposed that we dropped luggage and then find other parking elsewhere. The rooms are fine but ours were unfortunately in... More 

Helpful?
1 Thank Vincent F
Gema G, Gerente at NH Canciller Ayala Vitoria, responded to this review

Dear Pitufito Jordan: Thank you for your compliments about our breakfast staff. I am very sorry if our garaje was full during your stay with us. In your next visit do not hesistate tell us that you would like a room far from the lifts, that is not going to be a problem for you, sorry for the inconveniences. With... More 

Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

The hotel standards in terms of facilities are very good. We've been there for one night. But, I'm afraid to say that the hotel didn't live up to our expectations as our room neighbors were making noise and shouting from 4 until 7 in the morning. We tried to call reception but the room phone didn't have line. So, we... More 

Helpful?
Thank Rocio G
Gema G, Gerente at NH Canciller Ayala Vitoria, responded to this review

Dear Rocio G: Thank you for sharing your experiences with us on Tripadvisor. I would like to apologize for any noise that has bothered you during your stay. We look forward to welcoming you back soon, we don´t have a noisy hotel. With kind regards, Gema Guillerna Hotel Director More 

Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed 1night and had a 9th floor room overlooking a park .was well appointed but was 2 single beds pushed together (seems to be a Spanish thing).it was the weekend of the fiesta and although they seem to party all night our room was quite.would recommend on price ($135euro) and location.did not have breakfast included,but better to have in the... More 

Helpful?
Thank John O
Gema G, Gerente at NH Canciller Ayala Vitoria, responded to this review

Dear Guest, Thank you for taking your time to share your views with us. I appreciate your feedback and delighted to hear that you enjoyed the views. We strive to provide our guests pleasant experience and good service. We are looking forward to welcoming you again. Best regards, Gema Guillerna More 

Aix-en-Provence, France
Level Contributor
71 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

For a night on our way to Portugal. Italy places un tje city centre. Car park available and if full, another one 3mn away. Confortable rooms as in NH hotels. Great and inexpensive breakfast. Friendship and professional staff.

Helpful?
Thank 963Marc
Gema G, Gerente at NH Canciller Ayala Vitoria, responded to this review

Dear Marc: Thank you very much for taking the time to submit a review on TripAdvisor following your recent stay with us. I am very glad to know that your overall impression about the Hotel is good. Providing our guests a great stay is our main goal and we feel really proud that the services, rooms, gastronomy and the staff... More 

Madrid, Spain
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

NH hotel Vitoria met our expectations. Very good mattress and very nice lobby. I highly recommend it. The restaurant next to Hotel is good too. But, better if you go walking down the street since there are many pintxos restaurants. For breakfast, there are many cafes nearby. So you don't need to have breakfast at hotel.

Helpful?
Thank Antonio M
Gema G, Gerente at NH Canciller Ayala Vitoria, responded to this review

Dear Customer: Thank you so much for your comment and nice compliments. We constantly aim to provide our guests with the finest services so we are happy to hear that you felt so welcome. We will definitely share these compliments with the team. When you are planning your next trip to Vitoria, we look forward to welcoming you to the... More 

Treillieres, France
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

Overall, nice place. In the city center, very close to shops and main square. We had standard room for 3 persons at very acceptable price that includes buffet breakfast. Parking was full but alternative are near the hotel at 5 minutes walk. Good place to stay for short trip.

Helpful?
Thank Michel A
Gema G, Gerente at NH Canciller Ayala Vitoria, responded to this review

Dear Customer: Thank you so much for your comment and nice compliments. We constantly aim to provide our guests with the finest services so we are happy to hear that you felt so welcome. We will definitely share these compliments with the team. When you are planning your next trip to Vitoria, we look forward to welcoming you to the... More 

Benahavis, Spain
Level Contributor
85 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 stars Reviewed July 1, 2016

Having spent quite a few nights at various NH hotels in Spain, I had high expectations for my stay at the Canciller Vitoria. I even went the extra mile and booked a "Superior Room with Terrace," at a premium. What a disappointment!! The "terrace" turned out to be a narrow balcony, with no table or even a chair... The room... More 

Helpful?
Thank Phil0009
Gema G, Gerente at NH Canciller Ayala Vitoria, responded to this review

Dear Mr. Phili0001: Thank you for choosing NH Cancilller Ayala for your stay in Vitoria. I am very sorry that you don´t enjoy your stay with us. If you consider giving us a second chance, we will be happy to apologize personally, Nice regards, sorry for the inconveniences, Gema Guillerna General Managel More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located right in the heart of Vitoria and offering some of the best, one-of-a-kind views in Spain, the NH Canciller Ayala hotel in Vitoria overlooks the Catedral, the famous Virgen Blanca Square, Florida Park, the City Hall and the magnificent headquarters of the Basque Parliament. ... more   less 

Additional Information about NH Canciller Ayala Vitoria

Address: Ramon y Cajal, 5 | City Center, 01007 Vitoria-Gasteiz, Spain
Location: Spain > Basque Country > Province of Alava > Vitoria-Gasteiz
Price Range: $67 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Canciller Ayala Vitoria 4*
Number of rooms: 174
Reservation Options:
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Also Known As:
Nh Hotels Vitoria Gasteiz
Hotel Style:
#1 Luxury Hotel in Vitoria-Gasteiz
#3 Romantic Hotel in Vitoria-Gasteiz
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