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NH Canciller Ayala Vitoria

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NH Canciller Ayala Vitoria
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1,049 Reviews from our TripAdvisor Community

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Showing 87: English reviews
Madrid, Spain
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

NH hotel Vitoria met our expectations. Very good mattress and very nice lobby. I highly recommend it. The restaurant next to Hotel is good too. But, better if you go walking down the street since there are many pintxos restaurants. For breakfast, there are many cafes nearby. So you don't need to have breakfast at hotel.

Helpful?
Thank Antonio M
Gema G, Gerente at NH Canciller Ayala Vitoria, responded to this review

Dear Customer: Thank you so much for your comment and nice compliments. We constantly aim to provide our guests with the finest services so we are happy to hear that you felt so welcome. We will definitely share these compliments with the team. When you are planning your next trip to Vitoria, we look forward to welcoming you to the... More 

Treillieres, France
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW via mobile

Overall, nice place. In the city center, very close to shops and main square. We had standard room for 3 persons at very acceptable price that includes buffet breakfast. Parking was full but alternative are near the hotel at 5 minutes walk. Good place to stay for short trip.

Helpful?
Thank Michel A
Gema G, Gerente at NH Canciller Ayala Vitoria, responded to this review

Dear Customer: Thank you so much for your comment and nice compliments. We constantly aim to provide our guests with the finest services so we are happy to hear that you felt so welcome. We will definitely share these compliments with the team. When you are planning your next trip to Vitoria, we look forward to welcoming you to the... More 

Benahavis, Spain
Level Contributor
85 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Having spent quite a few nights at various NH hotels in Spain, I had high expectations for my stay at the Canciller Vitoria. I even went the extra mile and booked a "Superior Room with Terrace," at a premium. What a disappointment!! The "terrace" turned out to be a narrow balcony, with no table or even a chair... The room... More 

Helpful?
Thank Phil0009
Gema G, Gerente at NH Canciller Ayala Vitoria, responded to this review

Dear Mr. Phili0001: Thank you for choosing NH Cancilller Ayala for your stay in Vitoria. I am very sorry that you don´t enjoy your stay with us. If you consider giving us a second chance, we will be happy to apologize personally, Nice regards, sorry for the inconveniences, Gema Guillerna General Managel More 

Tunbridge Wells
Level Contributor
50 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A very good centrally located hotel. Very helpful staff at the front desk. The night we stayed there was a big, noisy wedding reception and the hotel allocated us a room as far away from this as possible to ensure a quiet stay. Decent sized room, good sized bathroom and quick lifts from the top floor and not too much... More 

Helpful?
Thank phil0047
Gema G, Gerente at NH Canciller Ayala Vitoria, responded to this review

Dear Guest, Thank you your choosing NH Canciller Ayala Vitoria, thank you for your oppinion about the recepcion staff it is a very good news for them. We hope to welcome you soon in your future stays in Madrid. Warm regards, Gema Guillerna General Manager More 

London, United Kingdom
Level Contributor
110 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Our most expensive, but best hotel stop on our tour of the Basque country and Navarra. Definitely worth its four stars. Location was superb - 400m across a park to the old town, meaning quiet at night without the noise of busy Spanish squares full of chattering people until way too late at night. The hotel was superb - very... More 

Helpful?
Thank Paul C
Gema G, Gerente at NH Canciller Ayala Vitoria, responded to this review

Dear Guest, I would like to thank you for your trust choosing the NH Canciller Ayala in your last visit to Vitoria and for sharing your experience with the other Tripadvisor travelers. It has been a great pleasure for us having you in our renovated Hotel. We are proud to know that you liked our location and our rooms and... More 

Paris, France
Level Contributor
144 reviews
142 hotel reviews
common_n_hotel_reviews_1bd8 213 helpful votes
4 of 5 stars Reviewed June 25, 2016

We had a suite on the top floor with a big terrace and great views over the old town of Vitoria. Room was large and bed very comfortable. Cosy bathroom and great amenities. Staff at front desk very helpful. Great location. My only concern was that our room was close to the lift and the lift is VERY noisy. Also,... More 

Helpful?
Thank Supermercado
Gema G, Gerente at NH Canciller Ayala Vitoria, responded to this review

Dear supermercado, I would like to thank you for your trust choosing the NH Canciller Ayala in your last visit to Vitoria and for sharing your experience with the other Tripadvisor travelers. It has been a great pleasure for us taht you have enjoyed your stay in 10 floor with a marvellous view. We hope to welcome you soon in... More 

County Dublin, Ireland
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 22, 2016 via mobile

We had a suite on the top floor with a large terrace over looking the park. The views from the balcony were stunning and it was a definite plus to have the terrace as it reached 30 degrees when we were there and we were able to enjoy the sun in the morning. The staff were friendly.

Helpful?
Thank Obrienliz
Gema G, Gerente at NH Canciller Ayala Vitoria, responded to this review

Dear Obrienliz: Thank you for your recent stay at NH Canciller Ayala Vitoria,thank you for give us your oppinion. The overlook from the terrace is very nice really, if the day was sunny it is a lucky for you (that´s not very usual in Vitoria). It would be our pleasure to welcome you back in the near future. With kind... More 

1 review
5 of 5 stars Reviewed May 21, 2016

I stayed for over two weeks on business and was impressed by the friendliness and helpfulness of the staff. My room was on the top floor, very comfortable and a good size. It had a balcony with great views over the city and the surrounding countryside. I would highly recommend as a comfortable place to stay in a good location.

Helpful?
Thank Janet L
Gema G, Gerente at NH Canciller Ayala Vitoria, responded to this review

Dear Janet: Thank you for your recent stay at NH Canciller Ayala Vitoria and this wonderful review you wrote! We are happy to read that you had a great long stay in Vitoria and enjoyed your room. It would be our pleasure to welcome you back in the near future. With kind regards, Gema Guillerna Hotel Director More 

Barcelona, Spain
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 25, 2016 via mobile

We booked a top floor suite with a very large terrace from where the views over Vitoria's old quarter and rest of the city are simply impressive. NH as it should be: comfortable, clear, modern, large room, great bath toiletries, enough closets... Perfect stay. Breakfast is also fantastic; everything is well covered at a very reasonable price. Location is unbeatable,... More 

Helpful?
Thank charmingaman2002
Gema G, Gerente at NH Canciller Ayala Vitoria, responded to this review

Dear Guest, I would like to thank you for your trust choosing the NH Canciller Ayala in your last visit to Vitoria and for sharing your experience with the other Tripadvisor travelers. It has been a great pleasure for us having you in our renovated Hotel. We are proud to know that you liked our location and our rooms and... More 

London, United Kingdom
Level Contributor
90 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
4 of 5 stars Reviewed April 18, 2016

The hotel has a very convenient location and is modern and has all of the facilities that you need. While we were initially disappointed with the cleanliness of our room, particularly the bathroom, the discount offered by the manager and the extra help that all of the staff showed, more than compensated. The breakfast buffet is excellent and has everything... More 

Helpful?
Thank Robert M
Gema G, Gerente at NH Canciller Ayala Vitoria, responded to this review

Dear Robert, Thank you very much for taking the time to share your review on your recent stay with us at NH Canciller Ayala Vitoria. I am happy to know that your overall impression of our hotel was positive, and look forward to welcoming you back in the near future. Sincerely, Gema Guillerna Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located right in the heart of Vitoria and offering some of the best, one-of-a-kind views in Spain, the NH Canciller Ayala hotel in Vitoria overlooks the Catedral, the famous Virgen Blanca Square, Florida Park, the City Hall and the magnificent headquarters of the Basque Parliament. ... more   less 

Additional Information about NH Canciller Ayala Vitoria

Address: Ramon y Cajal, 5 | City Center, 01007 Vitoria-Gasteiz, Spain
Location: Spain > Basque Country > Province of Alava > Vitoria-Gasteiz
Price Range: $68 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Canciller Ayala Vitoria 4*
Number of rooms: 174
Reservation Options:
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Also Known As:
Nh Hotels Vitoria Gasteiz
Hotel Style:
#1 Luxury Hotel in Vitoria-Gasteiz
#3 Romantic Hotel in Vitoria-Gasteiz
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