Bad service in the hotel, in check-in, check-out, room service, Reservation do not respect the requests. Problems to charge in the company credit card. bathroom with not possibility to regulate hot water.
We stayed here for one night en route to Santander. It is a stylish, comfortable hote within 5 minutes walk of the charming old town. Parking is on site & the hotel staff were welcoming & friendly. We were upgraded to a superior room which was spacious & peaceful. Very good…
We booked a junior suite here while visiting family. Great location a few minutes walk from the Lovaina tram stop. Spotlessly clean and all staff very efficient. There is a lovely piano bar that serves drinks and snacks and, for a hotel is reasonably priced. A tip is that if…
Fantastic Hotel in the city centre. The building is great and new. Very silent and big room with huge bed. Cheap restaurant, the bar is comfortable. Amazing glassed lift. We recomand this hotel to everyone
We stayed at this hotel nearly ten years ago when in Vitoria for an athletic competition. That experience was very positive, so we chose the Ciudad de Vitoria again for a long weekend visiting Vitoria-Gasteiz. The hotel’s location is absolutely perfect—about halfway between…
"Stay away if more than 2 per rooms. Breakfast at 15€ per person? Not worth it!"
"Get a room on the high floors"
"Avoid room 131, too Noisy."
"Go for the 4th-floor rooms for a full see-through lift ride experience."
"Higher floors will be less noisy"
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