We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Overview
Calzada Vieja, 35, 20013 San Sebastian - Donostia Spain See on map
AMENITIES
Free Wifi
Free Parking
Non-Smoking Hotel
Bar/Lounge
Concierge
Pets Allowed
Breakfast included
1 Star accommodation
{"containerAttributes":null,"scriptFlags":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget"}}
Reviews (382)
Filter reviews
170 results
Traveler rating
71
73
22
4
0
Traveler type
Time of year
LanguageEnglish
More languages
71
73
22
4
0
Show reviews that mention
All reviews tight parking old town parking on site lovely balcony short walk family room adequate breakfast simple hotel compared to other hotels close to town gros area plenty of hot water tapas base to explore quiet hotel enjoyed my stay within easy walking distance
FilterEnglish
Updating list...
1 - 5 of 170 reviews
Reviewed September 24, 2018 via mobile

The photographs do not do this hotel justice. It’s vey quaint, but with some modern twists. Lovely new ensuite to our room. There’s is no air con, but we did have a fan and in mid-30 temps it was fine. I had a wonderful night...More

Date of stay: September 2018
1  Thank TeamBavers
Response from hotelrecordsansebast, Director de Relaciones con Clientes at Hotel RecordResponded September 25, 2018

Dear guest, Thnak you so much for your kind words. we love our work and we appreciate that you value it. Likewise, our breakfast, now offered at 4.5€ is complete and prepared with love. Thank you for choosing us, HOTEL RECORD*

Reviewed September 12, 2018

The hotel is located right on the edge of the old town making it an easy walk to the beaches and restaurants. The have parking on site. The rooms were basic but clean and comfortable. Breakfast was adequate but you could do better by going...More

Date of stay: June 2018
Thank Paul S
Response from hotelrecordsansebast, Director de Relaciones con Clientes at Hotel RecordResponded September 17, 2018

Dear Customer, Thank you very much for sharing your time on this channel. Your opinion is very important to us and we allow ourselves to improve. Thank you, HOTEL RECORD*

Reviewed September 6, 2018

Staff were very nice and helped us with our bags. Dog friendly. Our dog was greeted with a bowl of water Hotel was quiet and clean. Wi-Fi and continental breakfast. Parking is available on the grounds. 15 minute walk to the old town. 5 minute...More

Date of stay: August 2018
Thank Dave C
Response from hotelrecordsansebast, Director de Relaciones con Clientes at Hotel RecordResponded September 7, 2018

Dear customer, thank you very much for sharing your opinion. What a great summary of positive aspects to visit us! Thank you very much from the whole tea, HOTEL RECORD*

Reviewed September 6, 2018 via mobile

Don’t be fooled by the star rating. This place is amazing. Liere worked each morning we were there. Served breakfast to us all and looked after revelation and made the best recommendations. You could not find someone more helpful and passionate. She was amazing. The...More

Date of stay: September 2018
Thank vwalmsley
Response from hotelrecordsansebast, Director de Relaciones con Clientes at Hotel RecordResponded September 17, 2018

Dear Customer, Thank you very much for such kind words about our hotel. We like to know that the client values ​​our work and that makes us keep improving. Thank you very much, HOTEL RECORD*

Reviewed July 18, 2018

I missed the one star rating when booking. Hotel more akin to a B&B in scale and facilities, decor tired and shabby. First impressions "we had made a wrong choice" Receptionist compensated! She was most helpful and very attentive and responsive to every query. Property...More

Date of stay: July 2018
Thank Fuinseog
Response from hotelrecordsansebast, Director de Relaciones con Clientes at Hotel RecordResponded July 19, 2018

Dear traveler, Thank you for sharing your impressions on this channel. The rating of this establishment complies with current regulations and in many aspects exceeds it. It is the first negative news we have about cleaning in our bathrooms (you can check it yourself by...More

View more reviews
About
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Concierge
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Pool
Beachfront
Room Service
Restaurant
Spa
Breakfast included
Fitness Center with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
Room types
Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
Room types
Non-Smoking Rooms
Number of rooms
16
Price range
$53 - $151 (Based on Average Rates for a Standard Room)
Location
Spain > Basque Country > Province of Guipuzcoa > San Sebastian - Donostia
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
Room types
Non-Smoking Rooms
Number of rooms
16
Price range
$53 - $151 (Based on Average Rates for a Standard Room)
Location
Spain > Basque Country > Province of Guipuzcoa > San Sebastian - Donostia
Photos
Traveler (70)
Room & Suite (83)
Dining (43)
Nearby
Nearby HotelsSee all 55 nearby hotels
Hotel Villa Soro
968 reviews
.26 miles away
Hotel Punta Monpas
171 reviews
.33 miles away
Arrizul Congress Hotel
170 reviews
.48 miles away
Hotel Arrizul Center
121 reviews
.52 miles away
Nearby RestaurantsSee all 861 nearby restaurants
Zelai Txiki
373 reviews
.17 miles away
Bar Bergara
647 reviews
.23 miles away
Saltxipi
578 reviews
.02 miles away
Tatami
161 reviews
.20 miles away
Nearby AttractionsSee all 275 nearby attractions
San Ignacio Church
55 reviews
.36 miles away
San Sebastian Trips
100 reviews
.07 miles away
Gorilla Trip- Day tour
35 reviews
.08 miles away
TANDEM San Sebastian
6 reviews
.13 miles away
Questions & Answers
Ask a question
Joanne D
August 31, 2017|
Answer
Response from Tracy E |
Although we had our car it never left Hotel Record's car park as everything was in walking distance (beach, old town, pintxos bars) but we did catch a taxi back from Arzak and it was very reasonably priced so that may an... More
1
Vote
Tracy E
June 12, 2017|
Answer
Response from hotelrecordsansebast | Property representative |
We do not have sefe box in the room. in the reception yes but only for documents not for money.
1
Vote
Ken L
December 11, 2016|
AnswerShow all 3 answers
Response from hotelrecordsansebast | Property representative |
Yes, the hotel is pet-friendly. For what dates? The hotel charges a surcharge of 10 euros / day for cleaning. Regards
0
Votes
Google Translation
Room Tips
"Try not to get a room overlooking the parking lot"
MayaM338
Sep 23, 2017
Read review
"112 with side balcony. In shade on hot day. Great shower!"
409christiner
Jun 20, 2017
Read review
"Some rooms are more spacious than others. Ask for bigger room, with terrace."
676paddyw
Nov 22, 2016
Read review
"Would highly recommend the breakfast! "
14mattk
Sep 25, 2016
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing