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Mercure Monte Igueldo

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Mercure Monte Igueldo
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1,214 Reviews from our TripAdvisor Community

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Showing 399: English reviews
Biarritz, France
Reviewed August 16, 2013

Taking a drink on the terrace on the bar or enjoying the view from your balcony, there is nowhere else with a view like it. The interior is slightly dated and the hotel clearly caters to more 'senior' customers. Don't stay here unless you mind the long and steep walk home or paying for taxis when the funicular has stopped...

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Thank BiarritzTaxi
Miami, Florida
Reviewed August 8, 2013

The view from our balcony was breathtaking!! Riding the funicular was a lot of fun too. The staff at the hotel was helpful and pleasant. Walking the ocean front was wonderful. The views from the hotel lobby are astounding.

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Thank tinkerbell0706
Monterey, California
Reviewed August 7, 2013

We have stayed in San Sebastian before, and it is not an easy place to find accommodations. We were fortunate to find this place as it was in a spectacular setting with a magnificent view of the city. We had a view looking back over the city which meant we were on the side over the amusement park, but it...

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Thank gonetofrance
Stenloese, Denmark
Reviewed July 30, 2013 via mobile

I Can agere to all the other reviews about the service- specifically In the reception the were rude indeed. We had ordered a double room but given a twin room. When I called the reception to have this corrected i was told that they did not guarentee any specific room type and that nothing could be done - they had...

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Thank Jaboki
Zurich, Switzerland
Reviewed July 30, 2013

Review collected in partnership with Accorhotels.com
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Thank hf3013
Toulouse, France
Reviewed July 30, 2013

The rooms are confortable and clean. The swimming pool is awesome and the view of San Sebastian stunning. It took ages to get the room keys ( they absolutely wanted all the IDs, we were 16 ... ) but the guy at the desk was friendly. The breackfast was a feast but the lady wouldn't let anyone in (and talk...

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1Thank sandinah
Aabenraa, Denmark
Reviewed July 30, 2013

Very simple , not enough staff..Waiters are nice but stressed out...Last night after 2 hours in the restaurant , 1hr hour after finishing the meal we gave up waiting for desert menu or the bill and left...Many other people left...Passing the bar on the way out, there was a long line of people, just trying to buy a beer.. Very...

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Thank stenella2013
London, United Kingdom
Reviewed July 27, 2013

this hotel is a old unrenovated hotel which has nothing to offer than the view. We had an expensive room for some nights with the view on the ocean and the city. The view was beautiful, but that is the only point which is positive in this hotel. The reception and the lobby with its furniture very old, the breakfast...

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3Thank daya9
Cardiff, United Kingdom
Reviewed July 24, 2013

Wow great stay in San Sebastian DESPITE staying at the Mecure !! Good points , largely clean, the pool (if you ignore the smell of fried onions en route), the view. Bad points , quite frankly the worst, rudest, front of house/reception service I have encountered in all my experience of traveling. Rang the night before arrival to confirm booking...

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3Thank Rob H
www.gonowwithkids.com
Reviewed July 23, 2013

We booked three nights. We left after one night due to extremely unsatisfactory conditions. This hotel is, simply, dreadful. The morning we checked out, the front desk assured us of a refund and even gave us a receipt for the refunded money -- but nothing yet and we still have not gotten our money back in our account. Where is...

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1Thank Go_Now_With_Kids
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Pool
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located 2 km from the city centre of San Sebastian and close to the historic monument Palacio Miramar and Naval Museum. Restaurant, bar, meeting rooms. Swimming pool and parking facilities. Stunning views over the city. ... more   less 

Additional Information about Mercure Monte Igueldo

Address: Paseo del Faro 134, 20008 San Sebastian - Donostia, Spain (Formerly Monte Igueldo Hotel)
Location: Spain > Basque Country > Province of Guipuzcoa > San Sebastian - Donostia
Price Range: $84 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Monte Igueldo 4*
Number of rooms: 125
Reservation Options:
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Also Known As:
Mercure San Sebastian Hotel San Sebastian - Donostia
Mercure San Sebastián Donostia
Mercure Hotel San Sebastian
Hotel Style:
#8 On the Beach Hotel in San Sebastian - Donostia
#11 Luxury Hotel in San Sebastian - Donostia
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Monte Igueldo staff and other travelers.
8 questions
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Questions? Get answers from Mercure Monte Igueldo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Go elsewhere”
 of 5 bubbles williewilcock, 1 week ago | Read review
“The privilege room on the pool floor was pretty quiet and seemed in better shape than the one on the lower floors.”
  • This is the view - Waking up to seeing this every morning never got old!
 of 5 bubbles Yanski76, Jan 25, 2017 | Read review
“Ask for a room facing La Concha, but if that's not available, the views out toward the bay are also spectacular!”
 of 5 bubbles illinibub, Jan 10, 2017 | Read review
“worth asking for a room with the seaview”
 of 5 bubbles adgent, Jan 3, 2017 | Read review
“Take a taxi to the city and leave your car at the hotel.”
 of 5 bubbles ttjerk, Nov 22, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question