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Room & Suite (252)
Dining (35)
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Overview
  • Excellent25%
  • Very good41%
  • Average20%
  • Poor8%
  • Terrible6%
Travelers talk about
“amusement park”(30 reviews)
“roller coaster”(13 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Reviews (1,486)
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469 results
Traveler rating
115
167
98
45
44
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LanguageEnglish
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115
167
98
45
44
Show reviews that mention
All reviewsamusement parkfunicular railwayroller coasterrooftop poolold townoverlooking the bayhotel offersreception staffhotel restaurantsan sebtapastaximontebalconycityfunfairrenovation
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1 - 5 of 469 reviews
Reviewed 3 weeks ago via mobile

Great view from the hotel and the rooms. A cable car is available for going to the city center. Breakfast could be improved. The coffee place is also very cozy with unique ocean view and Miguel Angel was very nice!!

1  Thank sergiocln
Response from MRodriguezVicente, Director de Relaciones con Clientes at Mercure Monte IgueldoResponded 3 weeks ago

Thank you very much for your comment. We are glad you enjoyed your stay. We hope to see you again soon.

Reviewed January 3, 2018

The Monte Igueldo is situated high on a headland, offering truly sublime views of the bay. The interior is modern and impressive, although our 4th floor sea-facing room, though comfortable and well-appointed, was not spacious. The view from the balcony however, was utterly breathtaking, especially...More

3  Thank MahBaker
Response from MRodriguezVicente, Director de Relaciones con Clientes at Mercure Monte IgueldoResponded January 4, 2018

Thank you for your comment. We are pleased that your stay was satisfactory. We hope you choose us on your next visit to the city.

Reviewed December 6, 2017

We stayed here on a coach tour of Northern Spain and the Pyrenees. Sure the hotel is a bit out of town but there is an easily accessible funicular during the day and a taxi back from the old town area at night was not...More

Thank MikeDav
Response from Marymy P, Gerente at Mercure Monte IgueldoResponded December 11, 2017

Thank you very much for your review, I am delighted that you enjoyed your visit. I look forward to welcoming you back again soon. Kind regards,

Reviewed November 17, 2017

Impressive location overlooking the bay of Donostia. Service is very friendly. This was off season with very few guests, hence I supposed that is the reason I got a very reasonnable rate for the quality and location of this hotel

Review collected in partnership with Accorhotels.com
Thank Jerome P
Response from MRodriguezVicente, Director de Relaciones Públicas at Mercure Monte IgueldoResponded November 20, 2017

Thank you for your comment. We are glad you enjoyed your stay. We hope to see you again on your next visit to the city.

Reviewed November 9, 2017

We drove to the hotel in a rental car with a GPS. The GPS led us up a narrow and windy road and we arrived at a gate. If you don't have a printed reservation you don't get past this gate. We later found out...More

4  Thank Harvey C
Response from MRodriguezVicente, Director de Relaciones con Clientes at Mercure Monte IgueldoResponded November 13, 2017

Good Morning. First, there are traffic signs to get to the hotel without any loss. Second, the web page states that it is essential to present the reservation to access the hotel without having to pay the entrance to the site where it is located,...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Spa
Outdoor pool
Details
Price range
$117 - $291 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 On the Beach Hotel in San Sebastian - Donostia
#13 Luxury Hotel in San Sebastian - Donostia
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
Details
Price range
$117 - $291 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 On the Beach Hotel in San Sebastian - Donostia
#13 Luxury Hotel in San Sebastian - Donostia
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
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Traveler (751)
Room & Suite (252)
Dining (35)
Pool & Beach (15)
Business Center & Event Rooms (6)
Questions & Answers
Ask a question
senenjimenez
March 10, 2018|
AnswerShow all 2 answers
Response from pezandmez2016 | Reviewed this property |
It Is important to request a room with the balcony and ask for the balcony to face the beach.
1
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Room Tips
"1. Sea-facing rooms offer the best views. 2. The funicular railway shuts down at 20h00."
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"Try to get a view room if you can"
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"All rooms over look the sea/bay"
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"kamers op de baai en niet ocean"
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