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Great view from the hotel and the rooms. A cable car is available for going to the city center. Breakfast could be improved.
The coffee place is also very cozy with unique ocean view and Miguel Angel was very nice!!
1 Thank sergiocln
Response from MRodriguezVicente, Director de Relaciones con Clientes at Mercure Monte IgueldoResponded 3 weeks ago
Thank you very much for your comment. We are glad you enjoyed your stay. We hope to see you again soon.
The Monte Igueldo is situated high on a headland, offering truly sublime views of the bay. The interior is modern and impressive, although our 4th floor sea-facing room, though comfortable and well-appointed, was not spacious. The view from the balcony however, was utterly breathtaking, especially...More
3 Thank MahBaker
Response from MRodriguezVicente, Director de Relaciones con Clientes at Mercure Monte IgueldoResponded January 4, 2018
Thank you for your comment. We are pleased that your stay was satisfactory. We hope you choose us on your next visit to the city.
We stayed here on a coach tour of Northern Spain and the Pyrenees. Sure the hotel is a bit out of town but there is an easily accessible funicular during the day and a taxi back from the old town area at night was not...More
Response from Marymy P, Gerente at Mercure Monte IgueldoResponded December 11, 2017
Thank you very much for your review, I am delighted that you enjoyed your visit.
I look forward to welcoming you back again soon.
Impressive location overlooking the bay of Donostia. Service is very friendly. This was off season with very few guests, hence I supposed that is the reason I got a very reasonnable rate for the quality and location of this hotel
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Thank Jerome P
Response from MRodriguezVicente, Director de Relaciones Públicas at Mercure Monte IgueldoResponded November 20, 2017
Thank you for your comment.
We are glad you enjoyed your stay.
We hope to see you again on your next visit to the city.
We drove to the hotel in a rental car with a GPS. The GPS led us up a narrow and windy road and we arrived at a gate. If you don't have a printed reservation you don't get past this gate. We later found out...More
4 Thank Harvey C
Response from MRodriguezVicente, Director de Relaciones con Clientes at Mercure Monte IgueldoResponded November 13, 2017
First, there are traffic signs to get to the hotel without any loss.
Second, the web page states that it is essential to present the reservation to access the hotel without having to pay the entrance to the site where it is located,...More