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Pension Ur-Alde

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111 Reviews from our TripAdvisor Community

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Showing 50: English reviews
melbourne
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

My husband and I stayed at Ur-Alde Pentsioa 9th September for 4 nights. What a gem of a place. On our arrival we were greeted by the lovely Cristina, who was very welcoming and took time to tell us about San Sebastián and gave us suggestions on where to dine. Our room was fantastic, well presented with contemporary style, shower... More 

Helpful?
Thank islands59
PENSIONUR-ALDE, Gerente at Pension Ur-Alde, responded to this review

Hello Mary & Chris, First I need to thanks to you for your confidence on us choosing us for your holidays in San Sebastian and aplying other people to do it so. For Cristina and me it's very pleasant to see how happy are our guests with our location, rooms and specially the wonderful hospitality. We try to do our... More 

chester
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I choose this hotel from the reviews already posted for a friends 50th and hoped it would live up to my expectations! It certainly did, the location was so perfect , right in the centre of the old town in the bustling streets with bars and shops!! The atmosphere here is second to none!! Lots of tapas bars to eat... More 

Helpful?
Thank cathy m
PENSIONUR-ALDE, Gerente at Pension Ur-Alde, responded to this review

Hello Cathy and friends, I can not say much more on my reply, just; thanks to you and your confidence on us. We always try to do our best for the guests satisfaction and to know that we achieved it with you it's just "wonderful" also for us. You will be very welcome again to Pension Ur-Alde if you decide... More 

Melbourne, Australia
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

Situated right in the heart of the Old Town, Pension Ur Alde is a delight. The balcony of our room overlooked one of the main streets this provided marvellous insights into the seemingly endless local processions and celebrations. The manager Aritz was exceptionally friendly , thoughtful and provided local knowledge on the best places to go. He also provided us... More 

Helpful?
Thank sarahO290YK
PENSIONUR-ALDE, Gerente at Pension Ur-Alde, responded to this review

Hello, When you are managing an accomodation, what is really a "delight" is to read this kind of reviews; thank you for your confidence in Ur-Alde. Cristina and myself we always try to be involved on our guests needs on their holidays (mobile, fan...). As you mentioned, the "fabulous location" it's also very important because we are just in the... More 

London, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 22, 2016 via mobile

This is a fantastic little hotel right in the heart of the old town. We stayed in two rooms - one double at the front overlooking the street and a second at the rear where our teenagers were in a twin. The rooms were clean and new with a good shower and WC. The hosts are present for much of... More 

Helpful?
Thank Alex B
PENSIONUR-ALDE, Gerente at Pension Ur-Alde, responded to this review

Hello Alex B, Thank you for this review. Cristina & myself are happy to read that you consider us "a fantastic little hotel". As you mentioned we are in the heart of the old town alnd we always try the rooms to be in good conditions for our guest experiences. We really want to thank you for your confidence on... More 

Dublin, Ireland
Level Contributor
111 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed August 20, 2016

We were told to stay in the old town when going to Donostia. We picked UrAlde and we were not disappointed. The location is just perfect, only 2 minutes from the port and half a minute from the Bassilica, which is the hub of the old town. The accommodation has a small reception area and has about 6 rooms. The... More 

Helpful?
Thank JABDublin
PENSIONUR-ALDE, Gerente at Pension Ur-Alde, responded to this review

Hello, Thank you for this review about us. "Perfect", "wonderful" & "comfortable" are three english words that we like to hear from our clients when we measure our guest satisfaction. Cristina and myself are happy to see that your experience with us was like that. Thanks again for your visit and you will be very welcome again to Pension Ur-Alde.... More 

Level Contributor
6 reviews
4 of 5 stars Reviewed August 18, 2016

We had a good stay in the Old Quarter of San Sabestian. It's slightly removed from the noisy part so you won't find things too loud, yet close enough to be a pleasant short walk back from whichever 3 or 5 bars you've hit for the night! The room is clean and imaginatively done, which makes it a step up... More 

Helpful?
Thank awaodoriTL
PENSIONUR-ALDE, Gerente at Pension Ur-Alde, responded to this review

Hello, Thanks for this review about us. As you mentioned we are on a "great location in the old quarter of San Sebastian". About the staff of the accomodation I need to say that we always try to be involved with our guests needs. That's also the idea with the kind of rooms we have. Thanks also for the idea... More 

Melbourne, Australia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 25, 2016

It was difficult to know where to stay in San Sebastián and I was so pleased we read the reviews on this Pension. Aritz is the perfect host. The pension is a small hotel where the personal touch is an important vibe which makes this place so warm and welcoming. It is positioned in the middle of the old town,... More 

Helpful?
Thank pamela003
PENSIONUR-ALDE, Gerente at Pension Ur-Alde, responded to this review

Hi Pam, Honestly, it's difficult to answer this kind of reviews but am very pleased to read it. We always try to be involved in our visitors needs when they travel and try to do our best. It has been a great honor to meet you all. You have been also "perfect guests"; thank you. I understand that your home... More 

Baltimore, Maryland
Level Contributor
44 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed July 4, 2016

This was a pleasant little pension right in the heart of the old city. The room itself was clean and functional. The staff could not have been nicer or more helpful. Really, the only negative was the lack of air conditioning which happened to coincide with a stretch of particularly hot (and from we can tell typically humid) weather in... More 

Helpful?
Thank Jeffrey M
PENSIONUR-ALDE, Gerente at Pension Ur-Alde, responded to this review

Hello Jeffrey, Thank you very much for your comments. As you mentioned the "location is wonderful" and all the staff try to satisfy the guests needs. Refering to the air conditioning, we thank also your comments and we will explore the posibility to install it for next summer. Although it's true that San Sebastian it's not a hot summer destination... More 

London
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 12, 2016

Cristina is an excellent host. She provided us with very much needed information about San Sebastian and had a ready list of where to eat and attractions to see. We normally do extensive research of where my friends and I go and visit but this time round we ran out of time. Cristina basically made our holiday as awesome as... More 

Helpful?
Thank Bridgeybarnes
PENSIONUR-ALDE, Gerente at Pension Ur-Alde, responded to this review

Hello, What can we say if we read a comment like this? Just: Thanks to you. It's important for us to feel that the experiences of our guests in San Sebastian and in our house Ur-Alde are much better thanks to our "excellent" staff and Cristina specially. We will be pleased if you decide to visit us again, to continue... More 

Sydney, Australia
Level Contributor
83 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed May 31, 2016

This is well located for doing all the pintxos bars in the old town of San Sebastian. In fact, you walk out the front door straight into one of the streets of the old town. It is also very close to everything else you would want to do. We walked from here right round the waterfront and it was an... More 

Helpful?
Thank Granddragon
PENSIONUR-ALDE, Gerente at Pension Ur-Alde, responded to this review

Hello, Thank you very much for all the comments on Tripadvisor. We are happy to see that our exceptional location "right in the centre of the old town" was important for your holidays here. The cleaning of the rooms and the personalized attention from our staff are always important for us as you mentioned. You will be welcome again if... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Concierge
Official Description (provided by the hotel)
Featuring rooms with balconies and free Wi-Fi, Pension Basic Confort is 5 minutes' walk from San Sebastian’s La Concha Beach. Situated in the Old Town, it is close to many pintxo bars and restaurants. Each attractive room at Pensión Basic Confort has decor based on a different city. There is a minibar, flat-screen TV and a private bathroom with a hydromassage shower. The centre of San Sebastián is just 5 minutes’ walk from the guest house. San Telmo Museum, and the aquarium are within a 7-minute walk. You can walk to the Kursaal Congress Centre and Zurriola Beach in 10 minutes. ... more   less 

Additional Information about Pension Ur-Alde

Address: Puerto N. 17, 2, 20003 San Sebastian - Donostia, Spain
Location: Spain > Basque Country > Province of Guipuzcoa > San Sebastian - Donostia
Price Range: $61 - $184 (Based on Average Rates for a Standard Room)
Number of rooms: 6
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