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Gran Hotel Domine Bilbao

Expedia.com$158*
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#3 of 43 Hotels in Bilbao
Certificate of Excellence
05/07/2017 05/08/2017
1 room 2 adults 0 children
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2,131 Reviews from our TripAdvisor Community

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There are newer reviews for Gran Hotel Domine Bilbao
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Showing 1,040: English reviews
Reviewed February 24, 2014 via mobile

I checked in 18/2/14, it was late at night - both my colleague and myself went to our respective rooms where the air con was broken and only pumped out hot air and the fans in the bathroom don't work! The food in the 7th floor restaurant is very good but the café is sub standard - as is room...

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Helpful?
Thank Tim U
EstitxuE, Director de Relaciones Públicas at Gran Hotel Domine Bilbao, responded to this review

Dear Tim U, Thank you for your review. We have passed your comments about the Internet and the heating to our Maintenance team to ensure this will not happen again. We are concerned about your feeling as we do also understand that these aspects do not comply with the requiremnts needed to be the renamed hotel we are. On the...

Oxford
Reviewed February 23, 2014

A lovely spot ideal for the Guggenheim. Dinner or breakfast on the terrace overlooking the museum, hills and river is the highlight for me. We had a city facing room, one of the cheapest which was comfortable and roomy. Service was pleasant and the breakfast was excellent. It was a little noisy late at night from some kind of demonstration/altercation...

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Helpful?
Thank Julian T
EstitxuE, Director de Relaciones Públicas at Gran Hotel Domine Bilbao, responded to this review

Dear Julian T, Thank you for the kind review. It is a pleasure for us to know that both the restaurants and the room matched with your expectations. We are sure that in spite of being an altercation outside the hotel, you could have the rest you deserved and that our breakfast on the terrace gave you enough energy to...

lisbon
Reviewed February 18, 2014

I believe the fact it be places in front of Guggenheim Museum it makes the difference. They have a terrace very friendly and with great view. The terrace bar restaurant it is interesting to take a drink and look in a new perspective the Museum. in lounge there is another restaurant more accessible and interesting food. The staff is professional...

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Helpful?
Thank janiceLisbon
EstitxuE, Director de Relaciones Públicas at Gran Hotel Domine Bilbao, responded to this review

Dear guest, Greetings from Silken Gran Hotel Domine Bilbao! We appreciate the nice lines you dedicated to our property as they will motivate our team to keep working in the same line in order to mantain our high quality service. It is a pleasure for us to know that both the architecture and the view from our terrace matched with...

Buckingham, United Kingdom
Reviewed February 16, 2014

Our room looked out on the famous Puppy and the Guggenheim - it was very smart and we particularly liked the bathroom. The Silken Gran Hotel Domine is well situated for the Metro (easy to use) and a visit to the old town is enjoyable - lots of tapas/pintxos bars, restaurants and other eating places, although its hard to beat...

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Helpful?
1Thank jtay_12
EstitxuE, Director de Relaciones Públicas at Gran Hotel Domine Bilbao, responded to this review

Dear guest, Greetings from Bilbao! Thank you very much for your feedback, it is a pleasure for us to know that our service and equipment fitted your expectations and this will be a motivation for us to keep working to reach the highest quality. As you enjoyed the city so much, we look forward to seeing you here again in...

Nottingham
Reviewed February 10, 2014

This is a very poor example of a 5 star hotel. There was no movie channel, only one English channel - CNN. The skirting board was off the wall, the bedsted was frayed and the temperature in the room was 90 degrees unless you had the air conditioning on full. The staff were unhelpful and spoke only limited English -...

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Helpful?
1Thank karen1510
EstitxuE, Director de Relaciones Públicas at Gran Hotel Domine Bilbao, responded to this review

Dear guest, Thank you for your feedback. We are concerned about your experience in the hotel and want to apologize for the details of yout room that you describe, and in special about the air conditioning, which has already been repaired and proved to be working properly. As far as the Front Desk service, we might just explain that for...

New York City, New York
Reviewed January 25, 2014

We were traveling here on our honeymoon and wanted to see the Guggenheim and some of what Basque country has to offer. We had a suite that faced the Guggenheim and it was the perfect view. The staff, especially the concierge and door staff, were extremely helpful and wonderful. Our only complain would be that the funky furniture in the...

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Helpful?
Thank NYCDesign78
EstitxuE, Director de Relaciones Públicas at Gran Hotel Domine Bilbao, responded to this review

Dear guest, Thank you for taking the time to send us your review. Our team, and in particular our bellmen and concierge staff, appreciate your kind words, which are a drive to continue working hard. It is a pleasure to read that the city also attracted you and you had such a pleasant stay. We have also passed your comments...

Toronto, Ontario
Reviewed January 22, 2014

This hotel was a nice, modern hotel. We had a room with a view of the guggenheim, which was nice. I have heard some of the other rooms without a view are much smaller and not as nice. Overall, it was clean and comfortable, and the location was great. Our favourite thing was the rooftop patio - very nice for...

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Helpful?
2Thank Europa513
EstitxuE, Director de Relaciones Públicas at Gran Hotel Domine Bilbao, responded to this review

Dear guest, We are pleased to read that your stay with us was so pleasant and you could have a very deserved rest in our hotel. On behalf of our Management we want to thank you for your good review with the aim of seeing you again in the eventuality you decided to visit Bilbao for a second time. Best...

Sydney Australia
Reviewed January 21, 2014

This location is superb. The staff were exceptionally friendly, professional and helpful - by far the most impressive I have encountered in some time (and I have stayed in a lot of upmarket hotels over the years!). Hotel was easy to find, they parked the car for us on arrival, then rather than use a luggage room on check out...

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Helpful?
1Thank Mosmanfamily
EstitxuE, Director de Relaciones Públicas at Gran Hotel Domine Bilbao, responded to this review

Dear guest, Greetings from the Silken Gran Hotel Domine Bilbao! We appreciate the kind words you dedicated to our hotel and, particularly, to our staff, as this will motivate us to keep working on the same line. We are very sorry that you were not able to enjoy our restaurant on the terrace, but we would like to clarify that...

Orlando, Florida
Reviewed January 9, 2014

This hotel is a fine modern hotel. Conveniently located near the Guggenheim. Both times I've stayed here were on business trips, once by myself and once with my wife who was traveling with me. Excellent restaurant overlooks part of the city. However, price can vary tremendously.

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Helpful?
1Thank Marvin B
EstitxuE, Director de Relaciones Públicas at Gran Hotel Domine Bilbao, responded to this review

Dear guest, We are pleased to read that you have been here twice already and we hope this was not the last one as you enjoyed our hotel that much. As far as the rates are concerned, we have no hesitation in recommending contacting directly with the hotel on your next visit or checking our website, where you might find...

Calgary, Canada
Reviewed December 31, 2013

We visited the hotel in September, 2013. It is wonderfully located immediately across the street from the Guggenheim gallery and easy walking distance to an extensive pathway system along the river, the old city, shopping, restaurants and a number of tourist attractions. There is a tramway or streetcar runs which nearby and makes access to a number of locations quite...

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Helpful?
1Thank etower
EstitxuE, Director de Relaciones Públicas at Gran Hotel Domine Bilbao, responded to this review

Dear guest, We are delighted to read we caused such a good impression on you afer trying several of the hotel facilities. We have passed your positive comments to our restaurant and cafeteria staff and they both want to thank you, as well as the reception and the other departments. Please, feel free to contact us in the future if...

Questions? Get answers from hotel staff and past guests. Ask a question

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05/07/2017 05/08/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Le Cafe Metropole
Le Cafe Metropole
Cuisines: Spanish
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Gran Hotel Domine Bilbao, the only 5-star hotel situated opposite the Guggenheim Bilbao Museum and close to the city's main attractions. A designer space in which the customer experience is the priority. ... more   less 

Additional Information about Gran Hotel Domine Bilbao

Address: Alameda de Mazarredo 61 | Right Opposite the Guggenheim Museum, 48009 Bilbao, Spain
Location: Spain > Basque Country > Province of Vizcaya > Bilbao > Abando
Price Range: $55 - $481 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Hotel Domine Bilbao 5*
Number of rooms: 145
Reservation Options:
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Hotel Style:
#1 Business Hotel in Bilbao
#3 Family Hotel in Bilbao
#3 Romantic Hotel in Bilbao
#3 Luxury Hotel in Bilbao
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Questions & Answers

Here's what travelers have asked, with answers from Gran Hotel Domine Bilbao staff and other travelers.
18 questions
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10 months ago
London, United Kingdom
over a year ago
London, United Kingdom
over a year ago

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Questions? Get answers from Gran Hotel Domine Bilbao staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose the Guggenheim view rooms”
lahLondon2015, 6 days ago | Read review
“Any with a view of the Guggenheim”
youdsy, 1 week ago | Read review
“Ask for the view!”
SusanM765, 1 week ago | Read review
“We looked within the well of the hotel. Its great and probably a lot quieter than street views, although Bilbao is not a noisy city.”
zazu2012, 1 week ago | Read review
“Ask if your room has a window!”
Yanski76, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Expedia.com
$158* /night
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TripAdvisor$158
HotelQuickly$226
Booking.com$178
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Prices are for 1 room, 2 adults
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