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Petit Palace Arana

Traveler (332)
Room & Suite (203)
Dining (49)
  • Excellent25%
  • Very good43%
  • Average20%
  • Poor9%
  • Terrible3%
Travelers talk about
“old town”(106 reviews)
“the river”(35 reviews)
“perfect location”(20 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Pets Allowed
Wheelchair access
3 Star accommodation
All hotel details
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Aug 26Aug 27
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,207)
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All reviewsold townthe riverperfect locationcasco viejotram stoptop floornice hotelbars and restaurantswalking distancestreet noisebreakfast roomtapasguggenheim museumbasque countrynice roomhotel is locatedtortillas
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1 - 5 of 330 reviews
Reviewed 5 days ago via mobile

The hotel is basic, comfortable and partialy refurbished. Next to the river, walking distance from the best pintxos area in the old town and the shopping streets. The staff is extremly polite and helpful. They offer a discount for a nearby car park.More

Thank MGC78
Response from Karmele A, Gerente at Petit Palace AranaResponded 5 days ago

Dear Guest, Many thanks for your kind words following your stay with us at he Petit Palace Arana. I was delighted to read that you enjoyed your stay with us and you found the location perfect for your trip. I will be sharing your lovely...More

Reviewed 1 week ago via mobile

Superb location for a city break, just by the river, next to the old town and only a few minutes walk from all the tourist sights A fantastic old building with lots of charm The rooms are clean and pleasant Staff were friendly and helpful...More

Thank rupes_Bath
Response from Karmele A, Gerente at Petit Palace AranaResponded 3 days ago

Dear Guest, First of all, thank you very much for having chosen the Petit Palace Arana and for sharing your experience on TripAdvisor. We are delighted to read that you had an excellent stay with us and that our breakfast exceeded your expectations . We...More

Reviewed 2 weeks ago

This is a great hotel that was excellent value and in a great location right on the edge of the old town. Rooms were a good size. Excellent breakfast with lots of different options. Staff were friendly and helpful. Would recommend staying hereMore

Thank LadyIreland
Response from Karmele A, Gerente at Petit Palace AranaResponded 2 weeks ago

Dear Guest, Thank you very much for taking the time and effort to post a personal review here at TripAdvisor following your recent stay at the Petit Palace Arana. We strive to provide all of our guests with a memorable and pleasant experience whilst with...More

Reviewed 3 weeks ago via mobile

Very nice staff: helpful with all our questions and with practical stuff. Clean rooms: clean room and freshly aired when we arrived. Small room, but still enough space to be comfortable. Quite spacious bathroom, big shower. Nice cleaning during the stay. Central: easy to find...More

Thank Elfi Fei-Yin L
Response from Karmele A, Gerente at Petit Palace AranaResponded 3 weeks ago

Dear Guest, Thank you for taking the time and effort to post a personal review here at TripAdvisor following your recent stay at the Petit Palace Arana. We are delighted to know that you had an excelent experience and your compliments will certainly be an...More

Reviewed 4 weeks ago

I booked this Hotel on the basis of location and was pleasantly surprised. Location is perfect for a City trip. The room was on the small size, but we are big "sizes" couple so cant complain. The breakfast was wholesome with plenty of variety. The...More

Thank Kathryn D
Response from Karmele A, Gerente at Petit Palace AranaResponded 3 weeks ago

Dear Kathryn, I would like to take this opportunity to thank you for posting such a wonderful and detailed TripAdvisor review regarding your overall experience during your recent visit to the Petit Palace Arana. Kathryn, it was a pleasure to know that you find our...More

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Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Dry Cleaning
Laundry Service
Wheelchair access
Pets Allowed ( Dog / Pet Friendly )
Multilingual Staff
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Price range
$111 - $207 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Price range
$111 - $207 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (332)
Room & Suite (203)
Dining (49)
Pool & Beach (1)
Amenities (19)
Family and Play Areas (1)
Questions & Answers
Ask a question
February 26, 2017|
AnswerShow all 7 answers
Response from Helena A | Property representative |
Good morning, First I want to thank you for your interest on the Petit Palace Arana. We can arrange some tea and coffee making facilities if you note on the reservation or you can also ask at the reservation on the... More
Google Translation
August 21, 2016|
AnswerShow all 3 answers
Response from Carlos904 | Reviewed this property |
Yes, free of charge, they'll issue you with a numbered ticket and keep the case in a locked area in reception
Room Tips
"Look for a room with a view of the square."
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"Upper floors are calmer, I suppose!"
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"Bilbao is a quiet city so I don't think it would make much difference"
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"Not on the 5th Floor"
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