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Casual Gurea

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210 Reviews from our TripAdvisor Community

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Showing 36: English reviews
Portsmouth
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 1 week ago

Noisy overpriced, hard to find and small rooms. Apart from that it's ok. My title says it all really, it's in Bilbao which is a great city, however this accommodation is way overpriced. Having travelled from Gibraltar to the UK we stayed in 5 hotels on the way. This was by far the most expensive and by far the poorest... More 

Helpful?
Thank fishcakebreadcake
Direccion_Gurea, Gerente at Casual Gurea, responded to this review

Thank you for taking the time to share your feedback. There are 4 and 5 hotels in southern much more sad that our property for sure...is your option to book or not in Bilbao but qualify our property not comparing with others...Spain is too high and different. Being cheaper would improve your rate? Sorry for not satisfy your expectation. Kind... More 

Los Angeles, California
Level Contributor
30 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our room was a standard double, with a private bathroom. Basic, but clean and had everything we needed for a couple of nights in this fun place. The location is central in old town, so we were able to walk around, see some sites, come up to rest (siesta like locals) and then begin the evening pintxos feast. Front desk... More 

Helpful?
Thank LenaBalt
Direccion_Gurea, Gerente at Casual Gurea, responded to this review

Thank you LenaBalt for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, More 

Westcliff
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed June 30, 2016

Although there was construction going on on the ground floor we managed to get the lift to the third floor and were warmly welcomed. Our room wasn't ready as we were quite early but the girl behind the desk gladly took our rucksacks and stored them in the room behind her until we returned. The room was fairly spacious with... More 

Helpful?
1 Thank Citycoastcat
Fernando A, Gerente at Casual Gurea, responded to this review

Thanks Citycoastcat for your nice review of our property. We like you enjoyed our Gurea, we always do our best to improve everyday. regards, More 

Manila, Philippines
Level Contributor
50 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 25, 2016 via mobile

We just checked-in to Casual Gurea yesterday and everything I read about on Trip Advisor is true : excellent central location, very clean rooms (I like the all-white theme with blue wall accents) , ensuite bathroom perfect for our needs and very efficient and nice staff who took care of all our needs from check in to the day-to-day. I... More 

Helpful?
1 Thank CrissyPB
Fernando A, Gerente at Casual Gurea, responded to this review

Thanks so much CrissyPB for your kind review. Proud to confirm everything is ok. We work hard everyday for our clients satisfaction. Hope to see you back soon. Kind regards, More 

Bantry, Ireland
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed May 22, 2016

Shock upon realising that we had to walk past a construction site on the ground floor. Lift being renovated. Hotel on 3rd floor, so had to walk up dusty wooden stairs. Each floor looked a mess around the lift. Reception area all painted in matt white. seemed like everything was given a once over. Room was fine and bed comfortable.... More 

Helpful?
Thank Taiscemara
Fernando A, Gerente at Casual Gurea, responded to this review

Thank you Taiscemara for taking the time to share your feedback. While I wish you had a better experience, we regret lift works caused you inconveniences... But really think that evaluate all our property based only on the improvement works is not very fair not? Anyway we work hard everyday to deliver an exceptional guest experience but for us it's... More 

Bourne End, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed May 2, 2016

The Casual was being refurbished when I was there but the location in the old town more than made up for that. The staff on reception were very helpful, marking maps with the sightseeing locations, bars and restaurants. My room and bed were very clean and the hotel amenities were very good. After booking out, I was allowed to store... More 

Helpful?
Thank bobt497
Fernando A, Gerente at Casual Gurea, responded to this review

Thanks bobt497 for your kind review. We always try to do our best to satisfy our clients. Kind regards, More 

Birmingham, United Kingdom
Level Contributor
39 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed March 26, 2016

I booked this hotel for a group of males in their late thirties. We go away once a year to a European city. I booked the hotel based on the really good price and the excellent location in the old town. The hotel is located on the third floor with no lift (although building work was taking place and it... More 

Helpful?
Thank Declan_01
Direccion_Gurea, Gerente at Casual Gurea, responded to this review

Thanks Declan for your nice review. We are finishing elevator installation !!!! Proud you all enjoyed your stay with us. NIce to hear from you. Kind regards, More 

Telford, United Kingdom
Level Contributor
56 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed February 20, 2016

Don't go here at the moment whatever you do. We arrived and struggled to find the entrance - it was actually through the building site at the front! (see the pictures). We were told we would be given a 'quiet room' - that is always a worry if that has to be said! Remember it is in a mainly pedestrianised... More 

Helpful?
1 Thank anthonyfj
Direccion_Gurea, Gerente at Casual Gurea, responded to this review

Dear Anthonyfj, really surprised with your review !!!,,,all our rooms are quiet, NO WORK starts before 09:00am WORKING AT MIDNIGHT? NO TRUE...sorry, it is forbiden. We also have new climate system with termostat in all rooms...did you saw it? sorry if the establishment is not what you thought before coming but good reviews, more than 2000 in all sites cannot... More 

Porto, Portugal
Level Contributor
60 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed January 5, 2016

Right in the centre of Casco Viejo, Bilbao's old town. You can get a lot of pintxos nearby (an "embutidos" store is right in front of the entrance to make you drool everytime you leave). Building is old and you will be staying in the 3rd floor with no lift but at a great price for Bilbao's usually expensive stays.The... More 

Helpful?
Thank Bringiton86
Direccion_Gurea, Gerente at Casual Gurea, responded to this review

Thank you very much for your review. We are now finishing elevator installation and new soundproof windows and balconies that will improve for sure our establishment. Hope to see you back soon. Regards More 

London, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed October 23, 2015

Do not be put off by the entrance which looks like a building site. This great hotel in the heart of the old town is clean, convenient for shops and bars and has wonderful staff. I would highly recommend staying there.

Review collected in partnership with BudgetPlaces

Helpful?
Thank GailDeacon
Direccion_Gurea, Gerente at Casual Gurea, responded to this review

Thanks so much GailDeacon for your nice review. It is really grateful, we always do our best to satisfy our clients. Hope to see you back son. Kind regards More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
Located in the Old Town, next to the Cathedral, in the heart of the city and close to all major touristic attractions. Totally refurbished in 2014 Gurea offers new modern and themed rooms with private bathroom, free hi speed wifi (120mb), Flat TV, safe box, duvet covers and views. We also offer children playground room, lounge with vending services and microwave, free children seat and cycles rent, luggage storage and t free cibercorner. Next to Casual Gurea there are plenty of restaurants, tapas bar, shops and tram & underground stops. Located in the city centre in the Old Town next to Cathedral, 200m to Plaza Nueva and Arenal and 400m to Ribera Market. With bus, underground and tram stops next to us that will carry you to the Guggenheim and Fine Arts Museums in 10 minutes. How to arrive: • Car: Miribilla exit - roundabout turn left Atxuri direction - At Arenal Parking is besides San Nicolas church. • Underground: Casco Viejo stop - Plaza Unamuno exit • Bus: Casco Viejo-Arenal stops • Tram: Arriaga stop ... more   less 

Additional Information about Casual Gurea

Address: Bidebarrieta 14 30 | Casco Viejo, 48005 Bilbao, Spain
Location: Spain > Basque Country > Province of Vizcaya > Bilbao > Bilbo Zaharra
Price Range: $51 - $351 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Casual Gurea 2*
Number of rooms: 22
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Also Known As:
Gurea Hotel Bilbao
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