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NH Bilbao Deusto

#22 of 43 Hotels in Bilbao
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NH Bilbao Deusto
NH Bilbao Deusto
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443 Reviews from our TripAdvisor Community

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Showing 74: English reviews
Luxembourg City, Luxembourg
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

First the good: the hotel is easily reachable by car from the North and conveniently situated some 15 minutes on foot from the Guggenheim Museum. Parking space available at the hotel parking for 17,6 EUR a night. Our room had a comfortable bed, free internet, a minibar. The reception service is kind and helpful. The bad: some reviewers wrote the... More 

Helpful?
Thank deep78lux
London
Level Contributor
55 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here on a last minute booking after changing our travel plans because of bad weather. We got a good deal on the price of the room because there was late availability and so i am happy with the hotel relative to what we paid but i think i would have been disappointed if we had paid full price.... More 

Helpful?
Thank CharlotteLondonT
Rotterdam, The Netherlands
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed April 7, 2016

In February we went to Bilbao where we had a fabulous time. Unfortunately our stay at the NH DUESTO was terrible and very disappointing. When we arrived we saw that the hotel was midst a renovation we knew nothing about. The staff was friendly but couldn't do much about the situation. I am allergic to dust but had to eat... More 

Helpful?
2 Thank Martha94
Jose Miguel U, Director de Recepción at NH Bilbao Deusto, responded to this review

Dear Martha, It is true that in February we were finishing the integral renovation of the hotel, now today we can say that the aim of a new and modern hotel has been got. We apologized for the inconvenience caused in your last stay and we invite you to visit the new NH Deusto Bilbao. Kind regards More 

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Offenbach, Germany
Level Contributor
61 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed April 6, 2016 via mobile

In NH hotels you can expect normally a high standard. But in this one, not only on of the expected standard was found. The bet was dirty with make up or blood sparkling, the separator in the bathtub for the shower was not working, and a lot of the water drops out. The hotel is very noisy. When someone go... More 

Helpful?
1 Thank Alexander K
Shrewsbury, United Kingdom
Level Contributor
122 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed March 8, 2016

The previous reviews are not a real reflection on this establishment. I chose here by the rating and being a seasoned traveller worldwide for in access of sixty years, this place was a real let down and regrettably was a disappointment. It is located in an area of no restaurants, ok if Tapas are your scene, but for a decent... More 

Helpful?
1 Thank Ron D
Jose Miguel U, Director de Recepción at NH Bilbao Deusto, responded to this review

Dear Customer, reading your comments and stories we have, it seems that experiences do not match the rest of the travelers. The hotel has just completed a comprehensive reform of rooms and common areas following the new style of the rest NH hotels. Regarding restaurants, tell you that we are in a central area of the city, surrounded by restaurants... More 

Lisbon, Portugal
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed January 11, 2016

Good location, unfortunatly the hotel wasn't finished, mainly the 4th floor. But after our complaints, we were sent to the first floor. The breakfast is too expensive. The beds are very confortable and the bathroom is nice.

Review collected in partnership with NH Hotels

Helpful?
1 Thank clara_matos
Jose Miguel U, Director de Recepción at NH Bilbao Deusto, responded to this review

Dear customer, We want to ask our sincere apologies for the inconvenience caused by the works. The fourth floor is the last that is being renovated, hoping to have all completely renovated hotel in no time. Regarding to the breakfast, we invite you to visit our website where you may find significantly discounted rates including breakfast. We hope to see... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 15, 2015 via mobile

I stayed at NH Bilbao Deusto for one night whilst on a road trip. The hotel had a modern look to it but was lacking amenities. The cleaner had to be called to clean the bathroom "again" as it was not looking too fresh when we arrived... No views either. Note that the Guggenheim Museum is NOT open on Mondays,... More 

Helpful?
Thank Chris R
Jose Miguel U, Director de Relaciones Públicas at NH Bilbao Deusto, responded to this review

Dear Chris, We appreciate your comments on detail of your experience with us. Regarding the room decoration, just let you know that you have probably had one room that at this time, we are redecorating, the last 20 rooms left, with new and more modern details. Is true that we have interior rooms, looking into a quite neighborhood, but we... More 

Thessaloniki
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed November 11, 2015

If you are visiting the Deusto University, this hotel is one of the most suitable options as it is located at a very close distance to the uni. However, in order to reach the city centre you need to walk about 30 minutes. The hotel is pretty average, I was used to higher quality standards under the NH brand (all... More 

Helpful?
Thank freeLauncher
Jose Miguel U, Director de Recepción at NH Bilbao Deusto, responded to this review

Dear customer, Thank you very much to share with us so many details of your experience in our hotel. About the situation we would like to clarify that we are just 300m from Bilbao’s Guggenheim Museum, Iberdrola Tower and Euskalduna Palace and you do not need more than 20 min walking to get the historic city centre. There are bus... More 

caribbean
Level Contributor
205 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
5 of 5 stars Reviewed October 10, 2015

this hotel is located in Deusto a neighborhood in Bilbao, is very nice , centrally located, the guy at front desk, Felix Garcia, was super helpfull and nice with us, made suggestions for everything we needed it, and was very attentive, an amazing person to have dealing with customers, he has so much patience even if he is flooded with... More 

Helpful?
Thank rosannar
Jose Miguel U, Director de Recepción at NH Bilbao Deusto, responded to this review

Thank you very much Rosannar for taking the time to send this review which has been a pleasure to read. Thanks to the warm words dedicated to our staff, breakfast and location. We look forward to seeing you again if there ever is another trip to Bilbao, because the fidelity of our guests is what keeps us focused. More 

Burlada
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 7, 2015 via mobile

Lovely hotel petefectly situated for walking to the centre for all you need to see. Staff really helpful and friendly. Rooms spotless with everything you need. Can't fault anything. Proper coffee machine as well as good selection of teas which was great as you don't often see these facilities.

Helpful?
Thank Sue S
Jose Miguel U, Director de Recepción at NH Bilbao Deusto, responded to this review
Google Translation

Muchas gracias Sue por su comentario. Nos alegra saber que ha disfrutado de la ciudad y de los servicios ofrecidos... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stylish and contemporary, NH Bilbao Deusto is the perfect place to stay during your time in Bilbao. Ideally located for visiting Bilbao's top attractions, the NH Bilbao Deusto is just 550 yards from the world-famous Guggenheim Museum and the new Iberdrola Tower. The hotel is also just a short walk from the historic center and enjoys excellent transport connections. ... more   less 

Additional Information about NH Bilbao Deusto

Address: Francisco Macia, 9 | Deusto, 48014 Bilbao, Spain (Formerly NH Deusto)
Location: Spain > Basque Country > Province of Vizcaya > Bilbao
Price Range: $74 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — NH Bilbao Deusto 3*
Number of rooms: 71
Reservation Options:
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Also Known As:
Nh Hotels Bilbao
Hotel Style:
#1 Green Hotel in Bilbao
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