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Hesperia Zubialde

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#9 of 43 Hotels in Bilbao
Certificate of Excellence
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673 Reviews from our TripAdvisor Community

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Showing 81: English reviews
Cardiff, United Kingdom
Reviewed October 26, 2016

One of the best hotels ever! The size of the room is bigger than my flat!bathroom the same ridiculously size as the room. The bed is one of the biggest i have ever slept on!The breakfast was huge , with almost everything you want to eat in the morning. Thoroughly enjoyed and recommended!!!!! It is a 5 min walk from...

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Helpful?
Thank Paulthegreat86
Miguel Ángel M, Director de Recepción at Hesperia Zubialde, responded to this review

All the staff thanks your very nice and plasant review on this site. It is a pleasure to read a review like yours, knowing you enjoyed the size of our rooms, the amazing complet offer of our Buffet breakfast, and as you indicate our best location to visit and spend some days in the city. We hope you visit us...

Reviewed October 21, 2016

Toilets were not well kept there were mould, in the sinks and handles. Service: attitude in the reception and the male waiters was unfriendly We did not get any information when we arriwed. It was quite a shock to hear in the evening that we had to pay more to get breakfast.

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Helpful?
Thank Katriina J
Miguel Ángel M, Director de Recepción at Hesperia Zubialde, responded to this review

First of all we thank your review on this web site Tripadvisor. We take note of the bathroom's details you comment. About our service or the price you had to pay for breakfast because it was not included please contact us if you desire and we will try to know what happened exactly. We hope you visit the city in...

ny, ny
Reviewed October 16, 2016 via mobile

The hotel is conveniently location to the intercity bus station (if you want to go on day trips to San Sebastián or Biarritz). Regular rooms, well priced. The big surprise for us was a restaurant. We were there on a busy week August (football, fiesta, fireworks competition), and didn't reserve any restaurants in advance. It was a challenge to find...

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Helpful?
Thank valshap
Birmingham, United Kingdom
Reviewed October 12, 2016

I have been staying at the hotel for the past year on regular business travel and having stayed in other hotels in the city it is the best hotel for service, friendly staff and location. I would highly recommend it.

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Helpful?
Thank N2125HVscottm
Miguel Ángel M, Director de Recepción at Hesperia Zubialde, responded to this review

Thanks for your nice review on this site. It is a pleasure to have met you at our hotel, I will share your review with all the staff. We look forward to stay with us until you finish your work in the city. Best regards

N.W. England
Reviewed September 23, 2016

This hotel is in a good location for all of Bilbao's attractions and faces the San Mames stadium. The staff are courteous and friendly. Our room was large, bright and very clean. Breakfast is excellent with a great variety of fresh fruit, cereals and even a cooked breakfast if required. Dinner was served on the terrace overlooking the River Nervion...

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Helpful?
Thank john_rita
Miguel Ángel M, Director de Recepción at Hesperia Zubialde, responded to this review

We thank your review and recommendation on tripadvisor site. It is a pleasure for us to know you enjoyed a lot your stay with us, our large and confortable rooms, the gastronomic offer in the breakfast and dinner, and from this summer with an unbelievable place as a terrace overlooking the riverside. We hope you visit us in the next...

Altanta, Georgia
Reviewed September 21, 2016

A full-service hotel with daily bed making, a big bottle of water in the room for welcome, chocolate on your bed every night, a couple of restaurants and a cafe. The friendly staff spoke Basque, Spanish and English (among others, most likely). The location is good in the sense it is close to the tram station, subway station, and bus...

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Helpful?
Thank cranapple5
Peterborough, United Kingdom
Reviewed September 8, 2016

Located opposite the football stadium in Bilbao. This hotel is also very convenient for the central bus station for buses to and from the airport. We arrive around 11:00 and were able to get into our rooms straight away which was a great help. Staff were always very friendly and helpful. Take the breakfast - it is worth it.

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Thank wheretonext100
Rome, Italy
Reviewed August 29, 2016

Very nice staff, The rooms are large. The location is quite good: the center can be reached by a short walk. If you do not want to make use of the hotel private parking (a bit expensive but in the average of the prices of most of the hotels) there is a good availability of public parking in the area.

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Helpful?
Thank Domenico S
London, United Kingdom
Reviewed August 17, 2016

2 nights good service, not my style of rooms and decor but perfect for who loves classic 4 stars. First time in a NH hotel. I might come back. Position: perfect for who travel to watch a match at S. Mames stadium, only 2min far. 20 min from old town.

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Helpful?
Thank daniele832016
kruchensky
Reviewed August 7, 2016

We stayed here based on the reviews. We live in Spain and travel 3 to 6 months a year. First the good, the hotel itself is fine for the money (other than old drop ceilings and worn hallways upstairs.) We bought our room a week before arrival on Priceline.com and I believe we got the "Priceline room." There is touch...

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Thank kruchensky
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
NH Hesperia Zubialde is a four-star hotel centrally located in Bilbao, right across the street from the new Euskalduna Conference Centre. ... more   less 

Additional Information about Hesperia Zubialde

Address: Camino de la Ventosa, 34 | San Mames Stadium, 48013 Bilbao, Spain
Location: Spain > Basque Country > Province of Vizcaya > Bilbao > Indautxu
Price Range: $58 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hesperia Zubialde 4*
Number of rooms: 82
Reservation Options:
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Also Known As:
Hesperia Zubialde Bilbao
Hesperia Zubialde Hotel Bilbao
Hotel Style:
#3 Green Hotel in Bilbao
#4 Best Value Hotel in Bilbao
#8 Luxury Hotel in Bilbao
#10 Romantic Hotel in Bilbao
#11 Business Hotel in Bilbao
#13 Family Hotel in Bilbao
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Questions & Answers

Here's what travelers have asked, with answers from Hesperia Zubialde staff and other travelers.
4 questions
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Washington

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Questions? Get answers from Hesperia Zubialde staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I was on 3rd floor which was quiet.”
 of 5 bubbles R5940NGrobertr, Jul 25, 2016 | Read review
“Rooms on the back have a look to the river. Front rooms l the look is to the stadium.”
 of 5 bubbles CSFilho, Jul 24, 2016 | Read review
“Ask for a river view as a view over the Athletico Bilbao stadium could be noisy on a match night”
 of 5 bubbles TDR905, Apr 10, 2016 | Read review
“Ask for a room with the river views”
 of 5 bubbles lauri142, Dec 2, 2015 | Read review
“If you can stay away from the room in front of the football stadium”
 of 5 bubbles DrMapas, Sep 19, 2015 | Read review
5 of 5
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