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Silken Indautxu Hotel

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Silken Indautxu Hotel
Silken Indautxu Hotel
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702 Reviews from our TripAdvisor Community

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Showing 194: English reviews
London, United Kingdom
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is located away from the city centre, however, as Bilbao is small this is not a problem. The rooms are adequate and all the facilities are as you would expect for this level of hotel. Some decorations are a little tired. I stayed in a large triple room with my family. The breakfast buffet was good. I would... More 

Helpful?
1 Thank David P
HotelSilkenIndautxu, Director de Relaciones con Clientes at Silken Indautxu Hotel, responded to this review

Dear Guest, In answer to your comments, say that for us would be a pleasure as well, to have you as guest of our house with your family at any time. Here, at Silken Indautxu we like having all kind of travellers coming from any part of the world that visit the city of Bilbao. This is the way of... More 

Utrecht, The Netherlands
Level Contributor
77 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a well-located and very comfortable hotel; good rooms with nice bathroom, good bed. It has a really nice garden/terrace area which is nice and shady so nice to sit in when it's very hot. We had a room on the 5th floor and we had a nice balcony with a good view of the surrounding area. We didn't... More 

Helpful?
Thank mrsdutchburger
HotelSilkenIndautxu, Director de Relaciones con Clientes at Silken Indautxu Hotel, responded to this review

We appreciate your comments and descriptions made about you stay at Silken Indautxu . Actually it´s the garden/terrace a very good option for a rest, it´s divided in 2 areas, and now in summer time the one which belong to our Bar el Muelle, great for reading while having a good drink, the other on the down floor that now... More 

Norwich, United Kingdom
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Positives: Beds were comfortable. Room was large. Good location. Negatives: Staff were rude and unhelpful. Internet was difficult to access. Staff didn’t understand English very well. The lift had a mind of it's own ! Very run down decor. In the corridor leading to our room 2 electric sockets were hanging out of the wall. Had to be moved room... More 

Helpful?
Thank Cep1210

Travelers are raving about these Bilbao hotels

Level Contributor
57 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Great location and bed is comfortable (pillow not so comfortable) but it's a nice clean place. Staff we had spoke English. Shower within the bathtub, no shower curtain (yay). There is a safe in the room which is easy to use & a mini bar. Overall, nice stay!

Helpful?
Thank Audra F
HotelSilkenIndautxu, Director de Relaciones con Clientes at Silken Indautxu Hotel, responded to this review

Dear Audra Thank you for leaving your comments about your stay at Silken Indautxu. It´s been a pleasure knowing that we have satisficed you in service and facilities. For the next time, we remind you there´s available several kind of pillows according the preference of each guest. We hope see you in the next visit to the city of Bilbao... More 

Vantaa, Finland
Level Contributor
4 reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here for 4 nights, the hotel is very controversial. Positive; near to Guggenheim and other places, a minimarket nearby as well metro (Indautxu). Effective house keeping and knowledgable staff. Negative; very poor internet (been to many less stared hotels and workes just fine), tv channels stumble (all international channels), no pool or gym. Comparing the price as well... More 

Helpful?
Thank Alexandra L
Level Contributor
3 reviews
2 of 5 stars Reviewed 5 weeks ago

I have stayed in Silken Indautxu for 8 days. I should say in the beginning hotel is actually a nice city center hotel. Rooms are clean and comfortable. There are minibars in the room which can be considered enough. Also there are safes in each room too that can take macbook pro inside. Even though my safe was problematic, I... More 

Helpful?
Thank Sermet Y
HotelSilkenIndautxu, Director de Relaciones con Clientes at Silken Indautxu Hotel, responded to this review

Dear Sermet, For us it´s been a pleasure to accommodate you at our house and happy that our rooms and staff had helped you to enjoy your long stay. We apologize if our internet service has no fixed your necessities at the time you´ve been among us, our commitment with technology improvement together with the maintenance of our facilities stay... More 

Pulborough
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed July 20, 2016 via mobile

Convenient for all central Bilbao attractions, with the market, river and Guggenheim Museum in walking distance. It was also possible to get a tram to most of these areas about 5 minutes walk away, which cost €1.50 per journey. A typical modern hotel, it does what it says on the tin. The underground car park is a boon as parking... More 

Helpful?
Thank Reg H
HotelSilkenIndautxu, Director de Relaciones con Clientes at Silken Indautxu Hotel, responded to this review

Dear Reg, Thanks for your recommendation, as said Silken Indautxu is a very central hotel easy to visit the city with no time to waste in long transport distance, even short walking distances to the main attractions as example, Guggenheim 15 minutes long… No need to move your car unless you decide to know the surroundings of Bilbao, that surely... More 

Manchester, United Kingdom
Level Contributor
6 reviews
3 of 5 stars Reviewed July 7, 2016 via mobile

Nice staff, friendly bar tender. Room is big and comfy but double is two single beds pushed together. Would be a good 4 star and worth every penny but for the food which is well below par. Stay here - but don't eat here - food is better (and for potentially way less) in pretty much any local bar/cafe.

Helpful?
Thank B-Radicalisation
HotelSilkenIndautxu, Director de Relaciones con Clientes at Silken Indautxu Hotel, responded to this review

Dear Guest, Thank you for your mention about the staff, which with not doubt is the most important part of our business, being a hotel and you our guess house visitors. Our Gastronomy services captures a big variety of offers, in it, you can choose among an informal lunch to a complete dinner at our restaurant and now in summer... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 3, 2016

You have to drag your suitcases up and down the stairs since it is the only access to the rooms. Not for disabled. Mold and water damage on the cealing. A part of the cealing already fell off so you are in danger of being killed while in bed. Parking is like a dungeon, with double iron dors and the... More 

Helpful?
1 Thank Blondwitch
HotelSilkenIndautxu, Director de Relaciones con Clientes at Silken Indautxu Hotel, responded to this review

Dear Guest, We´re sorry if your stay with us had not fixed your preferences, we try everytime our best for our guest and it´s confort with a constant maintenance but in any case carriying out our responsibility as a 4 star hotel. Yours repectfully More 

Mexico City, Mexico
Level Contributor
121 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed June 23, 2016

The hotel is a real 4 star place, they even have different pillows to offer you while you stay there, the beds are super comfortable not hard, not soft, the breakfast is of good quality and variety, the Extaniz restaurant *part of the hotel and can get inside from it has a super good menu at lunch time, be sure... More 

Helpful?
Thank jose y
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Silken Indautxu Hotel

Address: Plaza Bombero Etxaniz S/N, 48010 Bilbao, Spain
Location: Spain > Basque Country > Province of Vizcaya > Bilbao > Abando , Indautxu
Price Range: $80 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Silken Indautxu Hotel 4*
Number of rooms: 184
Reservation Options:
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Also Known As:
Hotel Silken Indautxu
Silken Indautxu Bilbao
Hotel Style:
#16 Luxury Hotel in Bilbao
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