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Silken Indautxu Hotel

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Silken Indautxu Hotel
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721 Reviews from our TripAdvisor Community

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Showing 199: English reviews
Adeje, Spain
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

With a group of friends 2 nights at this hotel. Rooms were very good , breakfast was ok. All staff very pleased to and helpful. Location was good. I was 6th floor and only 1 lift working bit of a pain . Other thing car parking impossible and quite expensive per night at hotel

Helpful?
Thank GaryTauchoAdeje
Reykjavik, Iceland
Level Contributor
67 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in Bilbao for three nights. Surprisingly in this hotel the staff spoke English, to my surprise. Very good start. The room was on the 6th floor, quite nice and clean. The breakfast was very nice as was all the hotel. Beds quite comfortable and good size. Would gladly stay there again

Helpful?
Thank MariaRichter
Leicester, United Kingdom
Level Contributor
43 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Hi,here for Nine nights,august/September. starting off with the negatives,well that's that over. The positives did I really pay that much for this hotel what good value. Room an acceptable size,large bed, with a bathroom with all amenities squeezed in. good selection of toiletries,excellent bathtub. Very clean. The hotel provides a card to hang on the door handle for repairs, I... More 

Helpful?
Thank paultrevor
HotelSilkenIndautxu, Director de Relaciones con Clientes at Silken Indautxu Hotel, responded to this review

Dear Paul, It´s been really a pleasure for us to have you for a long stay here as guest of our house. Thank you for your comments and for the information detailed left that surely will help doubtful travelers. We´d like to inform as well, that Silken Hotels has presence in the three cities, Gasteiz (Vitoria) , San Sebastian and... More 

Lake Macquarie, Australia
Level Contributor
137 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After I booked our room, I was really worried about some of the very negative reviews I had read, which were unfounded. The reception staff were friendly and helpful, however access to the lifts to our room were a little way down a long flight of stairs, along a corridor then another 3 stairs. A little difficult with 2 heavy... More 

Helpful?
Thank lizg007
Toronto, Canada
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is well situated. The train station is very close by if you need to get somewhere without having to walk too much. The room was large, has a mini-fridge, and the beds were comfortable. The area is pretty quiet at night so you will sleep well. There is a bar and a restaurant if you do not feel... More 

Helpful?
Thank Juan M
HotelSilkenIndautxu, Director de Relaciones con Clientes at Silken Indautxu Hotel, responded to this review

Dear Juan It´s a pleasure for us that your stay at Silken Indautxu has contributed to your rest, as well as to your confort among others. As said, our Hotel offers several options of lunch and dinner, depending on the likes of the guest it could be more formal, asking for a Bistro at our Restaurant (up 20 € /menu)... More 

London, United Kingdom
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 14, 2016

The hotel is located away from the city centre, however, as Bilbao is small this is not a problem. The rooms are adequate and all the facilities are as you would expect for this level of hotel. Some decorations are a little tired. I stayed in a large triple room with my family. The breakfast buffet was good. I would... More 

Helpful?
1 Thank David P
HotelSilkenIndautxu, Director de Relaciones con Clientes at Silken Indautxu Hotel, responded to this review

Dear Guest, In answer to your comments, say that for us would be a pleasure as well, to have you as guest of our house with your family at any time. Here, at Silken Indautxu we like having all kind of travellers coming from any part of the world that visit the city of Bilbao. This is the way of... More 

Utrecht, The Netherlands
Level Contributor
77 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed August 10, 2016

This is a well-located and very comfortable hotel; good rooms with nice bathroom, good bed. It has a really nice garden/terrace area which is nice and shady so nice to sit in when it's very hot. We had a room on the 5th floor and we had a nice balcony with a good view of the surrounding area. We didn't... More 

Helpful?
Thank mrsdutchburger
HotelSilkenIndautxu, Director de Relaciones con Clientes at Silken Indautxu Hotel, responded to this review

We appreciate your comments and descriptions made about you stay at Silken Indautxu . Actually it´s the garden/terrace a very good option for a rest, it´s divided in 2 areas, and now in summer time the one which belong to our Bar el Muelle, great for reading while having a good drink, the other on the down floor that now... More 

Norwich, United Kingdom
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed August 8, 2016 via mobile

Positives: Beds were comfortable. Room was large. Good location. Negatives: Staff were rude and unhelpful. Internet was difficult to access. Staff didn’t understand English very well. The lift had a mind of it's own ! Very run down decor. In the corridor leading to our room 2 electric sockets were hanging out of the wall. Had to be moved room... More 

Helpful?
Thank Cep1210

Travelers are raving about these Bilbao hotels

Level Contributor
69 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed August 7, 2016 via mobile

Great location and bed is comfortable (pillow not so comfortable) but it's a nice clean place. Staff we had spoke English. Shower within the bathtub, no shower curtain (yay). There is a safe in the room which is easy to use & a mini bar. Overall, nice stay!

Helpful?
Thank Audra F
HotelSilkenIndautxu, Director de Relaciones con Clientes at Silken Indautxu Hotel, responded to this review

Dear Audra Thank you for leaving your comments about your stay at Silken Indautxu. It´s been a pleasure knowing that we have satisficed you in service and facilities. For the next time, we remind you there´s available several kind of pillows according the preference of each guest. We hope see you in the next visit to the city of Bilbao... More 

Vantaa, Finland
Level Contributor
4 reviews
3 of 5 stars Reviewed August 2, 2016 via mobile

We stayed here for 4 nights, the hotel is very controversial. Positive; near to Guggenheim and other places, a minimarket nearby as well metro (Indautxu). Effective house keeping and knowledgable staff. Negative; very poor internet (been to many less stared hotels and workes just fine), tv channels stumble (all international channels), no pool or gym. Comparing the price as well... More 

Helpful?
Thank Alexandra L
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Silken Indautxu Hotel

Address: Plaza Bombero Etxaniz S/N, 48010 Bilbao, Spain
Location: Spain > Basque Country > Province of Vizcaya > Bilbao > Abando , Indautxu
Price Range: $78 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Silken Indautxu Hotel 4*
Number of rooms: 184
Reservation Options:
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Also Known As:
Hotel Silken Indautxu
Silken Indautxu Bilbao
Hotel Style:
#16 Luxury Hotel in Bilbao
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