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Silken Indautxu Hotel

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Silken Indautxu Hotel
Silken Indautxu Hotel
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766 Reviews from our TripAdvisor Community

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Showing 205: English reviews
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 weeks ago via mobile

I stayed here for two night during a business trip and it was a quiet nice stay. Very pleasant rooms with great beds and a great service. Breakfast was really good and included. The hotel is very central with nice cafes and restaurants around.

Helpful?
Thank Dennis S
yorkshire
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 weeks ago

Stayed two nights in November 2016. The striking thing fir me was how comfortable the bed was. Lovely clean hotel. Breakfast was not brilliant. Great location. Taxi rank outside. Very happy with this hotel

Helpful?
Thank marysteven
HotelSilkenIndautxu, Director de Relaciones con Clientes at Silken Indautxu Hotel, responded to this review

Dear Guest, Our team is with no doubt very grateful with your opinion left. Thank you for your time Rest and clearness, both essentials for our business, hopefully there´s another time for us to please you, here at Silken Indautxu we keep on working. Best regards More 

Miami, Florida
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 26, 2016

The hotel staff is minimal and we had a very rough time of moving luggage in our very early departure. While a luggage cart was available,there are many steps involved that the cart could not avoid. Our room was located towards a side street in front of a large dumpster. It was very noisy late at night even though it... More 

Helpful?
Thank Sandra G
HotelSilkenIndautxu, Director de Relaciones con Clientes at Silken Indautxu Hotel, responded to this review

Dear Sandra, We apologize if we have not satisfied you as much as we´d liked, the area in spite of being central, use to be in calm, and actually we´re not considered an special noisy hotel. If there´s a next time, please do not doubt to ask for help at any time, not only with the luggage but with any... More 

Travelers are raving about these Bilbao hotels

Banbridge
Level Contributor
3 reviews
Reviewed October 26, 2016

This hotel is in a great location, walking distance from Bus Station Terminus, Guggenheim Museum and The Old Town. Easy to walk to shops, bars and restaurants. Room was clean, quiet and everything you could need, except tea/coffee facilities. Breakfast was lovely and staff were very pleasant and helpful. Would definitely use this Hotel again.

Helpful?
Thank AnnieCBanbridge
HotelSilkenIndautxu, Director de Relaciones con Clientes at Silken Indautxu Hotel, responded to this review

Dear Annie, Thank you for using Tripadvisor to know more about the stay of guest like you who makes us happy to continue with the pleasant work of making a trip to Bilbao unforgettable or at least as pleasant as we´d like, being a visitor and a guest of our house. Of course, a pleasure for us to welcome you... More 

Banbridge, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 16, 2016

This hotel is well situated with plenty of shops, bars and restaurants within easy walking distance. It is modern in décor with a restaurant, bar and cafeteria on the reception floor as well as a pleasant enclosed and covered outside garden area with tables where you can enjoy a drink. The rooms were adequate, not overly large or particularly well... More 

Helpful?
1 Thank cunestu
HotelSilkenIndautxu, Guest Relations Manager at Silken Indautxu Hotel, responded to this review

Thank you for using Tripadvisor to know more about the stay of guest like you who makes us happy to continue with the pleasant work of making a trip to Bilbao unforgettable or at least as pleasant as we´d like, being a visitor and a guest of our house. Of course, a pleasure for us to welcome you at anytime,... More 

Norway
Level Contributor
130 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed September 30, 2016

The hotel is located in a nice quiet and safe part of the city. Only a few minutes walk to the Guggenheim museum. Further away from the old city area, but walking distance. The hotel is modern. Rooms are well furnished, decorated and clean. Bathrooms are clean. Good breakfast buffet. Staff is polite and helpful.

Helpful?
Thank Dag W
HotelSilkenIndautxu, Director de Relaciones con Clientes at Silken Indautxu Hotel, responded to this review

Dear Dag, Thank you for your commet and opinion left, it´s a pleasure for us to have satisfied guest, staying among us. Confort , cleaness and of course staff are the three pillars of a good stay, We´ll keep working hard for the purpose of improve and maintenance the best of every service offers here at Silken Indautxu. Our best... More 

Adeje, Spain
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 15, 2016 via mobile

With a group of friends 2 nights at this hotel. Rooms were very good , breakfast was ok. All staff very pleased to and helpful. Location was good. I was 6th floor and only 1 lift working bit of a pain . Other thing car parking impossible and quite expensive per night at hotel

Helpful?
Thank GaryTauchoAdeje
HotelSilkenIndautxu, Guest Relations Manager at Silken Indautxu Hotel, responded to this review

Thank you for sharing your time and leave your opinion. we keep on working to improve our facilities and best service. Hope there a next time for us to have you as a guest of this house, Best regards More 

Reykjavik, Iceland
Level Contributor
69 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed September 13, 2016

Stayed in Bilbao for three nights. Surprisingly in this hotel the staff spoke English, to my surprise. Very good start. The room was on the 6th floor, quite nice and clean. The breakfast was very nice as was all the hotel. Beds quite comfortable and good size. Would gladly stay there again

Helpful?
Thank MariaRichter
HotelSilkenIndautxu, Guest Relations Manager at Silken Indautxu Hotel, responded to this review

We thank you for your recommendation and glad to know that your stay has satisfaced you , reason that make us work even harder to offer the best service possible to our guest. See you again, our staff would be spetially glad to welcome you. More 

Leicester, United Kingdom
Level Contributor
44 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed September 10, 2016 via mobile

Hi,here for Nine nights,august/September. starting off with the negatives,well that's that over. The positives did I really pay that much for this hotel what good value. Room an acceptable size,large bed, with a bathroom with all amenities squeezed in. good selection of toiletries,excellent bathtub. Very clean. The hotel provides a card to hang on the door handle for repairs, I... More 

Helpful?
Thank paultrevor
HotelSilkenIndautxu, Director de Relaciones con Clientes at Silken Indautxu Hotel, responded to this review

Dear Paul, It´s been really a pleasure for us to have you for a long stay here as guest of our house. Thank you for your comments and for the information detailed left that surely will help doubtful travelers. We´d like to inform as well, that Silken Hotels has presence in the three cities, Gasteiz (Vitoria) , San Sebastian and... More 

Lake Macquarie, Australia
Level Contributor
147 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed September 4, 2016

After I booked our room, I was really worried about some of the very negative reviews I had read, which were unfounded. The reception staff were friendly and helpful, however access to the lifts to our room were a little way down a long flight of stairs, along a corridor then another 3 stairs. A little difficult with 2 heavy... More 

Helpful?
Thank lizg007
HotelSilkenIndautxu, Guest Relations Manager at Silken Indautxu Hotel, responded to this review

Dear Liz Thank you for your time using tripadvisor ti recommend our Hotel ans its service, including breakfast! Our commitment with you and future visitors, best regards More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Silken Indautxu Hotel

Address: Plaza Bombero Etxaniz S/N, 48010 Bilbao, Spain
Location: Spain > Basque Country > Province of Vizcaya > Bilbao > Abando , Indautxu
Price Range: $73 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Silken Indautxu Hotel 4*
Number of rooms: 184
Reservation Options:
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Also Known As:
Hotel Silken Indautxu
Silken Indautxu Bilbao
Hotel Style:
#16 Luxury Hotel in Bilbao
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Questions & Answers

Here's what travelers have asked, with answers from Silken Indautxu Hotel staff and other travelers.
3 questions
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Questions? Get answers from Silken Indautxu Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“102. This was my room adjacent to lifts but was quiet.”
 of 5 bubbles marysteven, 3 weeks ago | Read review
“Keep away from side street view”
 of 5 bubbles sandragK1186MO, Oct 26, 2016 | Read review
“Less noise on higher floors.”
 of 5 bubbles R694IFjuanm, Aug 25, 2016 | Read review
“5th floor rooms have balconies”
 of 5 bubbles mrsdutchburger, Aug 10, 2016 | Read review
“May want a room facing the street to enjoy the view”
 of 5 bubbles YoungMummy, Jan 29, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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