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Hotel Ercilla

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Hotel Ercilla
Hotel Ercilla
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760 Reviews from our TripAdvisor Community

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Showing 181: English reviews
Luxembourg
Level Contributor
216 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed here one night. The hotel is very central to all sights. The reception is new but the rooms needs to be renovated especially the bathroom as the paint was peeling from the wall. The beds are hard which was gone for us. Breakfast was very busy with a long q but the choice was good. Overall ok but... More 

Helpful?
Thank LuxTraveller
Istanbul, Turkey
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Hotel seemed sooo nice When We First saw The lobby. But The rooms Are very old and They Dont smell nice. Although The rooms Are clean Internet connection is very bad, We cant get connected correctly and We loose The connection All The time . Hotel is located in The city center. I Dont recommend it.

Helpful?
Thank Burcu E
A TripAdvisor Member
3 of 5 stars Reviewed 2 weeks ago via mobile

Those mattress were really uncomfortable, 2 single beds were placed together instead of one piece double bed.I asked for a crib for my baby, the mattress was really old and bulgy. He kept rolling from side to side. Toilets were too clean neither, we found rest of hair as soon as we went inside

Helpful?
Thank A TripAdvisor Member
Bilbao
1 review
4 of 5 stars Reviewed 2 weeks ago

Centrally situated hotel; easy to reach from airport by bus; Metro station nearby. Breakfast quite expensive --> I recommend to have breakfast in one of the nearby bars or cafés. Not so good: they carged my credit card in advance (4 month)

Review collected in partnership with Galahotels.com

Helpful?
Thank Lutz H
Burton upon Trent, United Kingdom
Level Contributor
98 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The hotel's location, friendly staff, parking (although restricted), decent size rooms and facilities nade it a great place to use for visiting and exploring Bilbao. Yes, some of the room's decor might be 'tired', but the bedlinen was new and clean, along with the bathroom and bedroom. Would definitely use again if we come back.

Helpful?
Thank Garonne9
Alameda, California
Level Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Ercilla Hotel has a great location in the center of Bilbao. You can walk everywhere and there is a lot to see. I had two different rooms. I moved because the wifi did not reach my room. I could stand in the hall by the elevators or sit in the lobby to get a connection. No problem in the... More 

Helpful?
Thank Spicemom2013
A TripAdvisor Member
2 of 5 stars Reviewed 3 weeks ago via mobile

Hotel lobby looks great! Nice marketing pics! Front Desk Staff: not so pleasant and not so knowledgeable! Checked in at front desk in about three minutes. No hello...just name , passport, no room explanation! Booked last minute and what a mistake! Paid for Le Club upgrade and was never told about what that gave us! Missed a lounge, free dry... More 

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1 Thank A TripAdvisor Member

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Usti nad Labem, Czech Republic
Level Contributor
58 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed August 17, 2016

The hotel has a good location close to the city center. My room was quite big and comfortable. The personnel was quite ok but a bit slow during the check-in and check-out. The breakfast was an average as well as the fitness center. In general I was satisfied.

Helpful?
1 Thank Ales M
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 14, 2016 via mobile

Stayed here for two nights recently , staff very helpful and speak good English which is a bonus , close main attractions , room spacious and bathroom large also nespresso machine I'm room was nice touch . reasonable price would recommend

Helpful?
Thank Bakerbyrne
miami
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed August 12, 2016

We booked it at the last minute due to change of traveling schedule. This hotel gives you a very positive impression as you enter it--uniformed doorman, a beautiful and huge lobby with a bar; but, the moment we stepped off the elevator on the 9th floor, a very different hotel emerged. The hallway carpet was extremely worn out, the wall... More 

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Thank rh28rh
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Contemporary Hotel, popular comforts for business or leisure travelers, restaurant serving Basque Cuisine; set in the city center. ... more   less 

Additional Information about Hotel Ercilla

Address: Ercilla 37-39 | El Ensanche, 48011 Bilbao, Spain
Location: Spain > Basque Country > Province of Vizcaya > Bilbao
Price Range: $75 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Ercilla 4*
Number of rooms: 345
Reservation Options:
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Also Known As:
Ercilla Hotel Bilbao
Golden Tulip Bilbao
Hotel Style:
#17 Luxury Hotel in Bilbao
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