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NH Collection Gran Hotel de Zaragoza

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NH Collection Gran Hotel de Zaragoza
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629 Reviews from our TripAdvisor Community

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Showing 82: English reviews
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Darmstadt, Germany
Reviewed 4 days ago NEW

This is a nice hotel with comfy rooms and central location. It has friendly staff, but slow check-in and check-out,so take time for this. The "Gran" is a bit tatty. The breakfast was excellent, but its location in the basement was not optimal

Review collected in partnership with NH Hotels
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Helpful?
Thank johannesh286
SONIA G, Director de Relaciones con Clientes at NH Collection Gran Hotel de Zaragoza, responded to this review

Dear johannesh286; I apologize for the slowness of reception, we took good note to improve in this aspect and as for the location of the breakfast, exceptionally this week we served breakfast in that room for logistical reasons, normally the buffet is served in our Spectacular Salón Principal. I would like us to give you the opportunity to show you...

Bucharest, Romania
Reviewed 4 weeks ago

Never disappointed by NH! It was true this time, as well. It is a historical building located in the middle of the shopping area and no more than 10 minutes away from Cathedral. The area is very quite and there are several bars around, although El Tubo is about 5 minutes walking. There is a taxi station just in the...

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Helpful?
Thank Cristi_Ionescu
SONIA G, Director de Relaciones con Clientes at NH Collection Gran Hotel de Zaragoza, responded to this review

Dear Cristi_Ionescu; Thank you very much for your kindness in sharing your hotel experience with TripAdvisor users. It makes us very happy to know that your stay with us was to your liking and of course I send your congratulations to our colegue Feliciano that surely will be very happy¡¡ Yours sincerely Sonia García Guest Relations NH Collection Gran Hotel

Cambridge, United Kingdom
Reviewed January 17, 2017 via mobile

Nice central location. Nice friendly staff although English is not great, this though should be seen as my problem. Take a little time to learn a few key Spanish words, as this goes a long way. Taxi rank immediately outside if you need one. Plenty of shops, bars and restaurants in easy short walking distance. Rooms are very nice, clean...

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Helpful?
Thank marc s
SONIA G, Director de Relaciones con Clientes at NH Collection Gran Hotel de Zaragoza, responded to this review

Dear marc s; Thank you very much for your kindness for sharing your hotel experience with TripAdvisor users. We would love to welcome you back to the hotel on your next visit to the city, and we´ll put more attention to improve our english! A very warm greeting Sonia García Guest Relations NH Collection Gran Hotel

Sao Paulo, SP
Reviewed January 12, 2017 via mobile

The hotel is big and the rooms are amazing. I was really good impressed with the hotel. I stayed only one night. The breakfast is good too. The hotel like most of places in Europe doesnt have parking but they suggest one near the hotel and the concierge take your car there.

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Helpful?
Thank Leonardo D
SONIA G, Director de Relaciones con Clientes at NH Collection Gran Hotel de Zaragoza, responded to this review

Dear Leonardo D; I thank you most sincerely for the valuation of the hotel and our services. We are very happy that you have enjoyed the elegance and exclusivity of our Gran Hotel and we will be happy to welcome you again. Yours sincerely Sonia García Guest Relations NH Collection Gran Hotel

Kaneohe
Reviewed January 6, 2017

We had a wonderful vacation in large part due to the staff of the hotel. Our check-in was quick and efficient. Staff speaks English. We had a junior suite, the room is beautiful and the amenities are above and beyond what we expect. Our stay was over the new year and we found a gift of chocolates to celebrate the...

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Helpful?
Thank 707TRAEVL707
SONIA G, Director de Relaciones con Clientes at NH Collection Gran Hotel de Zaragoza, responded to this review

Dear 707TRAEVL707; What a great joy to read that we have contributed to making your vacation great¡¡ We love to surprise our customers and exceed their expectations, it is a prize for us to know that we have succeeded. I transfer to all the team that we are part of NH COLLECTION GRAN HOTEL its great appraisal and I thank...

Kuala Lumpur, Malaysia
Reviewed January 4, 2017

The restored Gran Hotel gives a sense of Belle Epoque. The beautiful circular ball room now used as a lounge and the breakfast room give a sense of the noble lifestyle of the 19th century! Breakfast is excellent, though people tend to talk in whispers in the huge room! Great central location in the city with pretty much everything worth...

Review collected in partnership with NH Hotels
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Helpful?
Thank David G
SONIA G, Director de Relaciones con Clientes at NH Collection Gran Hotel de Zaragoza, responded to this review

Dear David G; We are delighted to know that you have enjoyed the elegance and comfort of our hotel. We like to make our customers satisfied with their stay with us, we want them to have that good feeling of being right with the chosen accommodation option. We are very grateful for your kind words and we would like to...

Catalonia, Spain
Reviewed December 26, 2016

Good location, staff and valet parking. Easy walking to the city centre and pedestrian streets. We needed housekeeping on arrival as the floor was very dusty and later noticed a bathtowel was very thin and had holes in it. The room had been refurbished but the whole hotel experience was eventually let down by the refurbishment leaving the old single...

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Helpful?
Thank Durham2020
SONIA G, Director de Relaciones con Clientes at NH Collection Gran Hotel de Zaragoza, responded to this review

Dear Durham2020; We very much regret the experience with the towels and dust found, we have taken note and talked to the cleaning service to check what happened, as the hotel cleaning is supervised every day. Your comments always help us improve. A very cordial greeting and Merry Christmas Sonia García Guest Relations NH Collection Gran Hotel

Jerusalem, Israel
Reviewed December 20, 2016

First of all, the staff was lovely, always smiling and very helpful. Room was not very big, but very comfortable, very clean and modern. Bed was great. Location was excellent, very central. We parked a few streets away, and so cannot comment on the garage, I think it was expensive, as in all city centers. Did not try the breakfast....

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Helpful?
Thank shelley134
SONIA G, Director de Relaciones con Clientes at NH Collection Gran Hotel de Zaragoza, responded to this review

Dear shelley134; We are grateful for your kind comments made with warmth and sympathy for all of us. We hope you are delighted if you return to Zaragoza, it would be a pleasure to have you with us again. A cordial greeting and Merry Christmas !! Sonia García Guest Relations NH Collection Gran Hotel

Madrid, Spain
Reviewed November 30, 2016

Good falicities, nice staff, historical building. Good room with acceptable TV screen. Acceptable breakfast. Excellent location just at the middle of Zaragoza downtown. "La Plaza del Pilar" just a 10 min walking distance.

Review collected in partnership with NH Hotels
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Helpful?
Thank T7484JYdavidw
SONIA G, Director de Relaciones con Clientes at NH Collection Gran Hotel de Zaragoza, responded to this review

Dear T7484JYdavidw; Thank you very much for recommending users advisor, reference page for thousands of people who want to visit us. We love to hear that your stay at the hotel was great for you, and entertainment areas near the hotel. We would love to have you with us on your next visit to the city Nice regards Sonia García...

Lleida
Reviewed November 23, 2016

Excellent. You can not say anything else. The customer service is amaizing, the same as the rooms and amenities. Excellent cleanliness and decor. The breakfast is really assorted and complet, with high quality products. The only thing I found missing was that the orange juice was not natural. The location is excellent and and peacefull. We coincided with a wedding...

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Helpful?
Thank joseple
SONIA G, Director de Relaciones con Clientes at NH Collection Gran Hotel de Zaragoza, responded to this review

Dear joseple; Thank you very much on behalf of all the team that we are part of NH COLLECTION GRAN HOTEL. We are happy to know that your stay at the hotel has been to your liking and we would love to have you with us again¡ Yours sincerely Sonia García Guest Relations NH Collection Gran Hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the NH Collection Gran Hotel de Zaragoza, a four-star establishment in the heart of Zaragoza (also known as Saragossa), a city known for its fabulous history, its monuments and the mighty Ebro river it has witnessed the most brilliant period of Spanish culture. Easily enjoy all their jewelry from the hotel, a strategic location to enjoy and learn Zaragoza. ... more   less 

Additional Information about NH Collection Gran Hotel de Zaragoza

Address: Calle Joaquin Costa 5, 50620 Zaragoza, Spain (Formerly NH Gran Hotel)
Location: Spain > Aragon > Province of Zaragoza > Zaragoza > Casco Antiguo , Centro
Price Range: $83 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Gran Hotel de Zaragoza 4*
Number of rooms: 133
Reservation Options:
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Also Known As:
Nh Hotels Zaragoza
Nh Gran Zaragoza
Hotel Style:
#1 Green Hotel in Zaragoza
#2 Luxury Hotel in Zaragoza
#2 Business Hotel in Zaragoza
#4 Family Hotel in Zaragoza
#5 Romantic Hotel in Zaragoza
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Questions & Answers

Here's what travelers have asked, with answers from NH Collection Gran Hotel de Zaragoza staff and other travelers.
6 questions
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Cuevas del Almanzora, Spain
over a year ago
Brisbane, Australia
9 months ago
Folkestone, United Kingdom
over a year ago

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Questions? Get answers from NH Collection Gran Hotel de Zaragoza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms away from banquet hall are quieter”
 of 5 bubbles 707TRAEVL707, Jan 6, 2017 | Read review
“Probably the higher the better to reduce the impact of overnight street noise.”
  • Overnight street noise from timber framed single glazed windows!
 of 5 bubbles Durham2020, Dec 26, 2016 | Read review
“My room was at the back of the hotel, which is silent, but has no nice view.”
 of 5 bubbles 937michielb, Nov 10, 2016 | Read review
“Get a lower floor room that you can carry your own luggage at check out due to small lifts.”
 of 5 bubbles CaryL841, Jul 20, 2016 | Read review
“All rooms are quiet, but just some have outer (nicer) views.”
 of 5 bubbles Cguyr, Jul 14, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question