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Palafox Hotel

Hotels.com$84*
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#14 of 78 Hotels in Zaragoza
Certificate of Excellence
06/11/2017 06/12/2017
1 room 2 adults 0 children
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Palafox Hotel
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592 Reviews from our TripAdvisor Community

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Showing 201: English reviews
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Clinton Township, Michigan
Reviewed 6 days ago NEW

This hotel is well situated for exploring Zaragoza. The rooms are clean and spacious. I did find the buffet breakfast overpriced compared to other similar hotels. This hotel is large, so it may not appeal to those seeking a more intimate ambience.

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Helpful?
Thank Debra D
Madrid, Spain
Reviewed 1 week ago via mobile

If you're browsing hotels in Zaragoza and you think, 'wow! What a cheap 5 star!' Indeed, but there's a reason for it. This should not be a 5 star, it should be a 4 star at best. The corridor smelled because of the carpeting. My room had that smell too. Plus the carpet inside the room was stained all over....

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Thank inesmaria000
Milton Keynes, United Kingdom
Reviewed 2 weeks ago via mobile

The hotel is beautiful and very reasonable in price. Although the food is overpriced and worth take a short stroll into the city for much more delightful Spanish food. The hotel is very close to Zaragoza city where you'll get lost into the beautiful secret paths of hidden cafeterias and tapas bars. The hotel is listed as 5star but was...

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Thank LF202
Reviewed 4 weeks ago via mobile

Optical a very nice hotel but seems impersonal. Good rooms, the promised pool was empty, breakfast good but in the cool basement. Something warm, individual is missing to be a good 4 star hotel. The surrounding with bars and restaurants is nice.

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Helpful?
Thank Frank L
Palafox-Hoteles, Director de Relaciones Públicas at Palafox Hotel, responded to this review

Dear Frank L: Thank you for your greats comments and taking the time to share your review. Inform you that outside swimming pool is open from june to october, as indicated in our web. We're sorry you could not enjoy it We hope that you will return to us in the future. Best Regards, Hotel Palafox

Windsor, United Kingdom
Reviewed March 30, 2017

We were impressed by the design ideas put into work at this place. Was kind of compound but same time majestic. It gave a really good feeling of being on the noble side from the point of view of starting your journey. The staff is helpful, however sometimes over solicited by the fact the many have not strong language skills...

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Thank Luci D
Reviewed February 22, 2017 via mobile

Displaying 5 star, this is more a regular 4 stars with good volumes and service. However the installations are a bit dated and would need a refresh. Location is quite good , walking distance from bars and restaurants/ center town.

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Helpful?
Thank L T
Palafox-Hoteles, Director de Relaciones Públicas at Palafox Hotel, responded to this review

Dear L T: Thank you for you comment and taking the time to share your review. We look forward to welcoming you bak again on your next visit to Zaragoza. Best Regards, Hotel Palafox

Bolatice
Reviewed February 17, 2017 via mobile

I spent 2 nights in the hotel due to the meeting that we had directly in the hotel. Very nice hotel with ancient look, very friendly staff, very comfortable bed and large bathroom. Satisfied with price too. Highly recommended.

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Helpful?
Thank Jiri V
Palafox-Hoteles, Director de Relaciones Públicas at Palafox Hotel, responded to this review

Dear Jiri V: Thank you for your great comment and taking the time to share your wonderful review. We are delighted to hear you had a pleasant stay and your comment about our staff. We look to forward to welcoming you back again on your next visit. Best Regards Hotel Palafox

Reviewed December 11, 2016

not sure how this hotel keeps its 5 stars. Only the entrée/bar is renovated - the rest looks like dusty and run down. The hotel really needs an update to just be close to 5 stars. This said the staff is very competent and helpful and always with a big smile. Breakfast was so so... Had a garage under the...

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Helpful?
Thank futhark d
Palafox-Hoteles, Director de Relaciones Públicas at Palafox Hotel, responded to this review

Dear futhark d: Thank you for your comments and taking the time to share your review, We take note of your suggestions. And thank you for your kind words to our staff. We hope to see you soon. Kind regards, Hotel Palafox

Javea, Spain
Reviewed December 2, 2016

For all it's good points this top class hotel is very tired and desperately in need of renovation. From the ill-fitting, frayed, grubby and well worn uniforms the staff wear to the overall decor and atmosphere, everything felt dark and very tired. Having said that the hotel is perfectly located for anything you would want to do in Zaragoza, is...

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Thank felipehavana
Basingstoke, United Kingdom
Reviewed November 19, 2016

Friendly staff. Nice size room. Clean and comfortable. Bathroom large. Good selection for breakfast. Very close to centre of Zaragoza and only 10 mins max from the train station. Sadly I did not have time to try the pool. Definitely would stay again.

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Helpful?
Thank Rup_UK
Palafox-Hoteles, Director de Relaciones Públicas at Palafox Hotel, responded to this review

Dear Rup_UK, Thank you for taking the time to write a review and leave your feedback which is always welcomed from our guests. We look forward to welcoming you back again on your next stay. Kinds regards, Hotel Palafox

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06/11/2017 06/12/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel Palafox represents the prototype of the large five stars luxury hotels being the first of the entire region of Zaragoza. It houses an important service center and meeting place of Zaragoza. Furthermore it is located in a quiet street, surrounded by the largest commercial district in the city.Great business center named "Real de Zaragoza", only for its size and appearance impressive, equipped with extensive communications systems, secretarial services, simultaneous translation, among others. ... more   less 

Additional Information about Palafox Hotel

Address: Calle Casa Jimenez s/n, 50004 Zaragoza, Spain
Location: Spain > Aragon > Province of Zaragoza > Zaragoza > Casco Antiguo
Price Range: $87 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palafox Hotel 5*
Number of rooms: 179
Reservation Options:
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Also Known As:
Palafox Hotel Zaragoza
Hotel Style:
#3 Romantic Hotel in Zaragoza
#10 Luxury Hotel in Zaragoza
#11 Business Hotel in Zaragoza
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Questions & Answers

Here's what travelers have asked, with answers from Palafox Hotel staff and other travelers.
8 questions
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Questions? Get answers from Palafox Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I imagine all are as smart as ours which was only standard model”
TitusT, Sep 11, 2016 | Read review
“all rooms are nice”
994margarethak, Sep 7, 2016 | Read review
“Large balconies - top or 2 top floors...”
Burian39, Jun 26, 2016 | Read review
“Great Hotel & location”
mabdelhameed, May 15, 2016 | Read review
“Fifth floor, on the other side of the street”
691didierm, Mar 3, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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