Can’t say enough about this beautiful hotel in the heart of Seville. My husband said it well when he said it feels less like a hotel and more like you are a guest of royalty. So many beautiful and thoughtful details, excellent location, friendly service. Would love to come back.
The most amazing hotel experience! The room and service at Hotel Alfonso is incomparable! We were taken care of by Sandra and what a room!! We felt like royalty. The breakfast buffet is stupendous. the location of the hotel is perfect. In my opinion if you want to see Seville do it from the luxury of the Hotel Alfonso!! And hopefully Sandra can assist you because she is the best!
Beautiful building & great location. Rooms need a bit of TLC and were incredibly noisy, especially late at night with loud music and then staff moving furniture etc. not what you’d expect for the price point. Staff generally very attentive especially in the restaurant and at breakfast but the corridors were messy with rubbish lying around & the maid service was woeful - they came late in the day/evening, coffee etc not replenished, bathroom floor not clean. I’m not sure I’d return unless there’s a way to request a quiet room - maybe one that doesn’t face the courtyard?
Bar:horrible service, the worst. We have 2 rooms at this gorgeous hotel and were certainly not treated as guests. We had a party of 6 & the bar tender and staff ignored our multiple requests for a table. Once seated, we were given drinks, never got the water we requested & we were never asked if we wanted a second round despite staying at the table for 2 hours. Horrible service. The terrace was just as bad. Seated, brought drinks and then the waitstaff vanished. Poolside-same. We were there for hours on a gorgeous sunny day by the pool & no one ever came to ask if we needed drinks or snacks. Once someone came & we ordered 3 drinks, she vanished never to be seen again. Horrible service. The refrigerator in our room did not work so all the drinks in it were hot, this should have been checked by the room service crew before we arrived. When I told them, someone knocked on our door@11pm Saturday night with a replacement, definitely not the time to do that or at least could have called ahead to ask us! There is no way to control the temperature in the room, there is a box on the wall but does not work. Pros: Jorge the doorman is great and deserves a raise, spectacularly beautiful hotel, bellhops are friendly, helpful & fantastic, front desk service excellent, hostess at restaurant for breakfast very good, excellent breakfast with great staff (it was okay they ran out of croissants because the rest of the buffet was so good), excellent location, smooth check in & out, comfy beds, nice shower, very clean, pool area great but they ran out of clean towels & no one was replacing them, would also be nice if the pool was heated so we could all swim in March! Many by the pool but water is icy so could not go in the pool. Overall, beautiful gorgeous hotel in a fantastic location but the service is definitely not worthy of 5 stars & the amount of money it costs to stay here.…
Stayed one night in early March after seeing hotel on previous trip to Seville. Considering it was $800 CAD a night I was shocked to find terrible service at the bar and at check out. Bartender was miserable from the start and when he clearly brought the wrong drink and sent it back ignored us until we had to leave with no service. Maître de at dinner was great despite terrible support staff. Check out was a joke. Dragged luggage thru lobby to car and when buddy helped me throw in trunk wanted a tip. Overall there are several hotels in Seville that can offer a great experience for far less.
Everything about this hotel is perfect. The location is right around the corner from The Royal Alcazar and the Cathedral. However, its also right next the University of Seville so you don't get the loud tourist noise that you might hear in other areas. The hotel is wonderfully majestic and historic, but superbly maintained. You totally feel like you are walking back in time when entering with the large rustic dark wooden beams, intricate lattice work and traditional tiles. The public spaces (of which there are several) are wonderful - great inner atrium, outside patio bar, etc. The hotel bar (Bar Americano) itself is absolutely wonderful with its Art Deco style and amazing cocktails is a real treat. Additionally, the food is just exceptional all around. Breakfast is expansive and varied, Restaurante San Fernando is authentic and traditional. We could not find anything to fault here and would return in a heartbeat.…
This is The Hotel in Sevilla. One of those grand dame hotels and it does not disappoint. The location is on the square near everything. The rooms are nice and spacious. The staff is great. The bar is old school charming and a must stop. We loved this hotel and it is definitely the old world charm of Sevilla. If you drive the gps will try and take you through the pedestrian square so call the hotel for the trick to getting in the lot.
Elegant, grand hotel with a stunning outdoor patio, great service and fantastic amazing bathrooms. Very centrally located and great breakfast. Great service too! Nice big rooms with high ceilings, chandeliers and lovely furniture.
This is a true old-world gem, a real 5-star hotel, with wonderful staff, an excellent location, an excellent breakfast and a wonderful old-class bar. We loved our large room. My wife and I stayed here for 3 nights during the highly recommended Seville marathon. The hotel was in full capacity for that reason, and they thought of the guests - sports drinks at breakfast, and we were handed water as we reached the hotel after the marathon. They also functioned very well with one exception - we had one complaint - our room wasn't made up during the second day of our visit. After complaining twice it was taken care of, and in the evening we got a bottle of Cava an some pralines from the hotel in our room, a nice way of saying sorry. I don't know if we'll return to Seville, but should we, I'd return to Hotel Alfonso XIII. Thank you guys, and especially Christian, the front office manager.…
We stayed for 2 fantastic nights at The Alfonso XIII. The public spaces of this hotel are beautiful: the lobby, the courtyard, the corridors. We stayed in a corner suite that had 4 Juliet balconies - one in the living room, two in the bedroom and even one in the bathroom. The suite had high ceilings, a chandelier, a lovely bathroom and a great bed. It feels like you are staying in a Spanish version of Downton Abbey. The concierge team helped us with several arrangements including an excellent day trip to Granada and the Alhambra. The hotel's location is perfect, close to the Cathedral, the Alccazar and countless restaurants. The breakfast buffet had a huge variety and the restaurant, situated around the courtyard, is very pretty. The only disappointment was the service in the bar. We went both nights for a drink and it was almost impossible to get the attention of the bartenders. The bar was not very busy, but both nights we sat at the bar for at least 20 minutes before we were able to get a drink. They were preoccupied with talking to each other, moving around glasses, etc. and practically ignoring the guests. Still, I highly recommend the hotel and would tell anyone going to Seville that they must treat themselves to the splendor and luxury of The Alfonso XIII.…
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