Very good, and on every level. Greeted and checked in with a glass of Cava. Bags taken straight to the room and car parked. V comfortable bed and pillows, great breakfast. Nothing to criticise and everything to enjoy.
Junior suite was fantastic and both of us could work comfortably Breakfast buffet was outstanding offering local delicacies and great coffee Location, location, location -- great shops, restaurants, and food markets within walking distance Staff was incredibly attentive and professional
This was a lovely hotel! Location was great! The rooms were decorated to a high standard!!very comfy!! The staff were just wonderful, super attentive and great service They make you feel so welcome Concierge were spot on greeting you with a lovely glass of cava on arrival and always eager to help House keeping were great and super accommodating in terms of cleaning the room at your request We had a lovely massage at the spa The therapist were impressive and we had a relaxing time A big shout out to Jose who was amazing Full of fabulous recommendations One of them was the terrific Canabota ( Michelin star) I highly recommend this restaurant and please do try the tasting menu at the chef’s table All in all a wonderful stay thanks to the fabulous staff !!
I booked and cancelled a reservation with this hotel through IHG.com which has acknowledged that the reservation was cancelled prior to the refund deadline. Despite a confirmation email for the cancellation the hotel still claims they never received any cancellation request and therefore has refused a refund. This happened not once but on 2 occasions! I would caution against making a booking with this hotel if you need any flexibility with your travel plans.
Hotel was quiet, clean and very comfortable. Bed linen was crisp and towels were soft and plentiful. The roof terrace was lovely with views over the rooftops towards the catherdral. We had wonderful weather so nice to sit and enjoy the winter sunshine. The hotel is in walking distance to all the sites and resturants. The staff were excellent, they could not do enough for us. Breakfast was delicious. We would return.
We decided to spend a weekend in November in Seville. We selected Hotel CoolRooms Palacio de Villapanes through the web but we were not sure that we had made the correct selection until the moment we arrived at the Hotel. It turns out that this Hotel was a palace where the owner lived until 13 years ago and has been renovated! It is a magnificent place! The location is perfect since all major attractions and restaurants are less than 10 minutes walk. At the same time it is located where the locals live which means peace and quiet and away from the tourist noise! The rooms are quite large with plenty of space. The breakfast was excellent and the service was up to very good standards!
Arrived early (1pm) to find room was ready 😄. Enormous bedroom plus dressing room plus bathroom. Excellent quadruple glazing keeps the street noise out. Great base for exploring Seville and we soon found our way through the maze of backstreets. For those who are staying in warmer months there is a lovely terrace on the third floor with plunge pool and loungers. Concierge desk was helpful in suggesting restaurants and providing directions. Breakfast, which is served in the basement, was limited in choice but tasty: choice of fruit, yogurt, cereal, bread/pastries plus tea/coffee. They can also do eggs several ways. They ask you to book a time for breakfast each morning.
The Hotel Palacio de Villapanés is without a doubt one of the most beautiful hotels my wife and I have ever stayed at. If you get a chance to stay at the Torreon Suite you need to book it! It's private rooftop deck offers incredible views of Sevilla and the soaking tub is a must after a lon day of sight seeing. The service at the hotel has been top-notch, amd the staff and GM here have gone above and beyond to make our 10 year anniversary stay a most memorable one. Will definitely be returning in the future and will have already raved about the hotel to friends and family. Location is also a plus and makes walking to all the sites like Plaza Espana, the Cathedral, Alcazar Palace, the Mushroom, Triana and shopping areas all possible within 10 to 20 min. We'll be sad to go, but appreciate all the memories and hope to be back soon ❤️ Gracias!…
Loved every thing about this impressive hotel. Wonderful building, bedroom, staff and location. The best hotel o have stayed in by far. Able to hire bikes at the hotel too. Close to all we wanted to see. We didn’t eat at the hotel as we are vegan and the choice was limited.
This is a stunning hotel, and the staff was amazing, very helpful. Rooms were elegant and comfy. I highly recommend a stay at Palacio Villapanes. The hotel is short 10 minute walk to city center in quiet neighborhood.