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I chose this hotel on its good recommendation. Despite its excellent location and the general good intentions of the staff the stay did not go well.
The restaurant and bar were both busy on my arrival there was no one at reception and it is...More
Response from SohoHoteles, Director de Relaciones con Clientes at Casa Palacio Pilar del Toro HotelResponded 1 week ago
Thank you for sharing your feelings about your recent stay in Granada.
I am very sorry to read that the Casa Palacio Pilar del Toro Hotel did not meet your expectations.
We are sorry to read your comments about the issues you mentioned....More
Good central location in the old quarter but not easy to find especially if in a car. Our first floor room was drab, quite noisy and no hot water. However the traditional, stylish courtyard was a great place to hang out and eat with good...More
Thank peter m
Response from SohoHoteles, Director de Relaciones con Clientes at Casa Palacio Pilar del Toro HotelResponded 4 weeks ago
Thank you for giving us your feedback regarding your recent stay at Casa Palacio Pilar del Toro Hotel. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better...More
This hotel is within walking distance to most attractions. It is located in a pedestrian street and if you have a room overlooking the street, it tends to be noisy. We had a room on the first floor and had some concern as it was...More
Management response:Responded April 29, 2017
Thank you very much for your comments.
We will improve our breakfast service.
it's very nice and clean hotel. I enjoyed my stay there even though it was only for one night. the hotel is in the middle of albaicin and just 10 minutes from Alhambra.
comfortable beds and good food :)
Management response:Responded April 7, 2017
Thanks for your cooments.
See you soon
Hi, We paid in advance for the hotel. When we arrived we were told that they could not accommodate us and that they had arranged another hotel for us. I compliment them for making the arrangements. The new hotel and room seem quite adequate so...More
$44 - $158 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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