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Hotel Palacio De Santa Paula, Autograph Collection

Traveler (631)
360
Panoramas (1)
Room & Suite (202)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The AC Palacio de Santa Paula, Autograph Collection (R) is located at the historic center of Granada, close to the Albaicín and Sacromonte areas, the Cathedral and the Royal Chapel, the historical Triunfo's Garden, the Archaeological Museum and, Of course, the Alhambra. Our beautiful Property, one of the best five-star hotels in Granada, is a restored masterpiece with 75 rooms and was declared a historical and artistic monument. The hotel replaced the Convent of Santa Paula and Casa Morisca, which existed in the 16th and 12th centuries, respectively. This luxury hotel in Granada also has "El Claustro" restaurant, located in the old refectory of the Santa Paula Convent, which offer our guests a haute cuisine service that mix elements of traditional Andalusian cuisine with modern culinary concepts. The best option to discover Granada.
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Property amenities
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Room service
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
Classic
HOTEL CLASS
Hotel links
Visit hotel website
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Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
325Restaurantswithin 0.3 miles
77Attractionswithin 0.3 miles
1,287Reviews
880Photos
20Q+A
100Room tips
Traveler rating
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  • 124
  • 31
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Popular mentions
We stated just one night in the hotel. Well located and with very helpful staff. The hotel has two parts, the old convent and the new part. We stayed in a room on the first floor of the old part. The room and the hotel were well kept, with charming and clean. Not a lot of
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We spent 3 nights here during a damp chilly first week of April. From the moment that we arrived at reception I felt that this was an exceptional hotel. The staff everywhere are warm and welcoming, always smiling which is such a treat and eager to help whenever needed. Our room
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The location is perfect. In the center of Granada. You can walk everywhere from the hotel. The rooms are well appointed but small in size. Quiet hotel. Our room faced the street. We never heard a sound. Carmen was fabulous. She arranged for our room. Very friendly. The other
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Great location warm reception very helpful staff Rooms are comfortable and well furnished with firm mattresses and modern bathroom facilities. Rooms were very hot and no aircon operating during the winter months makes it slightly uncomfortable at night. Breakfast is silver
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Response from HPSPA, Guest Relations Manager at Hotel Palacio De Santa Paula, Autograph Collection
Responded 4 weeks ago
Dear Wolf M, Thank you for choosing to stay at the Hotel Palacio De Santa Paula, Autograph Collection and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the General Management (in order to have all the information and comments in the survey) and specially with the restaurant team, to ensure the necessary guidelines are in place to prevent issues as the ones described in the breakfast from occurring in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Granada. Sincerely, Carmen Moreno Guest Relations Department
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I stayed here with my wife from last Saturday until yesterday. I have been fortunate to stay at some great hotels around the world but I cant remember one better than this - it is truly fantastic - the building, the surroundings in the courtyard, the staff, the room (junior
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Professional photo exclusively commissioned by TripAdvisorHotel Palacio De Santa Paula, Autograph Collection
The Superior Room at the AC Palacio De Santa Paula, Autograph Collection
Roof of our Room
Bedroom
Dual Sinks
Bath/Shower
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When I stayed at Palacio de Santa Paula ( Marriott’s Autograph Collection), the breakfast was included. You had better call them or ask your question by email. It should be around 15-20 euro for each breakfast. If you don’t want, there are cafes along the same street. You can search cafes around the area on google map. However, their breakfast was great, but not impressive.
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Dear Sir or Madame, We can help you with this. It would be easier for you and for us if we can maybe talk about it on the phone or by email. Awaiting your comments Inma Pérez Front Desk
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is halal food available at the hotel or in the local area?
Dear Heena H Thank you for your question. At this moment our hotel does not have Halal food available, sorry. If you have any other question please let us know, will be our pleasure to assist you. Best regards
1 vote
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Dear taxmanmrwilson Thank you for your interest in our hotel and your booking. Tripadvisor does not allow to inform of any link or e-mail in the replies, so we cannot inform you about our e-mail address, sorry. For any request you have. Alteratively, you can use our phone number 34 958 805 740. Thank you and best regards!
0 votes
Just wondering how you get to the hotel in a car, as I understand the road is only open to buses and taxis?
Hello Gaspari! Thank you for asking! I can give you direction here, but will be easier if you visit our oficial webpage, in "Map" section, there are Driving directions that for sure they will help you arriving to our hotel. As other users said, it's a road only for taxi and buses, but our guest vehicles are able to arrive to the hotel door, we will take care of your car and your plate number. If there is something we can do for you, please contact us directly. Have a great day! Regards, Palacio de Santa Paula Hotel
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"Junior Suite if you can stretch to it - based on experience, I would assume rooms of all budgets will be excellent."
"Ask for a room that does not overlook the main street."
"We didn't stay at this hotel, we only enjoyed their restaurant."
"old section has more charm but the room interiors are similar....street view can be charming."
"Ask for a room with a courtyard, ground floor!"
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PRICE RANGE
$120 - $327 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ac palacio de santa paula, autograph collection hotel granada
FORMERLY KNOWN AS
AC Hotel Palacio de Santa Paula by Marriott
LOCATION
SpainAndaluciaProvince of GranadaGranada
NUMBER OF ROOMS
75
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