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Hotel Palacio De Santa Paula, Autograph Collection

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Gran Via de Colon 31, 18001 Granada Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (739)
360
Panoramas (1)
Room & Suite (222)
What is Travelers’ Choice?
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Palacio De Santa Paula, Autograph Collection
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#22 of 132 hotels in Granada
Location
Cleanliness
Service
Value
Travelers' Choice
The AC Palacio de Santa Paula, Autograph Collection (R) is located at the historic center of Granada, close to the Albaicín and Sacromonte areas, the Cathedral and the Royal Chapel, the historical Triunfo's Garden, the Archaeological Museum and, Of course, the Alhambra. Our beautiful Property, one of the best five-star hotels in Granada, is a restored masterpiece with 75 rooms and was declared a historical and artistic monument. The hotel replaced the Convent of Santa Paula and Casa Morisca, which existed in the 16th and 12th centuries, respectively. This luxury hotel in Granada also has "El Claustro" restaurant, located in the old refectory of the Santa Paula Convent, which offer our guests a haute cuisine service that mix elements of traditional Andalusian cuisine with modern culinary concepts. The best option to discover Granada.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Baggage storage
Concierge
Wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
English
Hotel links
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1386Reviews23Q+A100Room tips
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Popular mentions
Brad H wrote a review Jul 2021
Weston, Florida280 contributions127 helpful votes
This is a great hotel. It is right on the Gran Via so you are in walking distance to most of the main sites within the city (but not to the Alhambra). There are tons of restaurants and shops all over within a 2-5 minute walk. The hotel itself is very nice, the rooms are clean and comfortable. There is also the older more historical part of the hotel which is great. We wanted to use the steam room and the hotel graciously turned it on for us. The front desk staff was amazingly accommodating. In this Covid time we are required to get Covid tests prior to returning to the USA and the hotel staff was very helpful. I want call out Francisco in particular for his high level of service, professionalism and friendliness.
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Date of stay: July 2021
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gilardoni wrote a review Jul 2021
Mandello del Lario, Italy1138 contributions818 helpful votes
We arrived by car fully loaded with luggage’s and nobody showed up. At the check in there was a single person trying to serve at least 4 arrivals. No signs of COVID procedures at the entrance or in the hall so much that we had to intervene because 3 new guests where not wearing the mask inside. Beside this the cloister area is very nice, and breakfast is served there. In the evening we enjoyed the bar and the nice service. Room are ok, maybe the only thing missing was a scale in the bathroom.
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Date of stay: June 2021Trip type: Traveled with family
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Response from Hotel Palacio de Santa Paula Autograph Collection, General Manager at Hotel Palacio De Santa Paula, Autograph Collection
Responded 6 days ago
Dear Gilardoni Thank you for your comments! We hope you enjoyed the stay in our hotel. We take good note of your review in order to try to improve as much as possible in all the processes in the hotel, including the check in. Regarding the COVID procedures, we have implanted all the necessary hygiene and social distance protocols. Guests are kindly asked to wear a face mask when indoors or other common areas. Again, thank you for the time taken to write your review and we hope we can offer you our services in the future!
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Mike T wrote a review Jul 2021
Coral Gables, Florida173 contributions83 helpful votes
We stayed at the Hotel Palacio De Santa Paula during our recent visit to Granada. The hotel is beautiful and the staff is efficient and professional. The location of the hotel is perfect. The breakfast was okay, but the courtyard where it was served was lovely. Our room was spectacular with a large balcony. The AC worked great which was important since it was hot. We recommend the Hotel Palacio De Santa Paula.
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Date of stay: July 2021
Cleanliness
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zTraveller wrote a review Jul 2021
9 contributions16 helpful votes
Great hotel, more like a hidden gem and fabulous staff all around especially at the restaurant where my wife and I decided to have a late dinner and the staff accommodated us. Would have loved to get a slightly better room since I’m an ambassador with Bon Voy but other aspects offset that. Will definitely come back… if only to just enjoy an amazing breakfast by the fountain when it’s still cool at 7am!
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Date of stay: June 2021Trip type: Traveled with family
Room Tip: Stay on the moorish side of the hotel! Try to get a room on the 3rd floor. Enjoy an early ...
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lcf2001 wrote a review Jul 2021
Montreal, Canada143 contributions111 helpful votes
We started our Andalusian vacation in Granada with 2 nights at the Hotel Palacio De Santa Paula. The renovation to turn this palacio into a hotel is remarkable. It was the only corporate hotel of our trip, but it doesn't feel that way. Our room was upstairs across the courtyard. Very comfortable and clean. Close to everything you'd want to see and do.
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Date of stay: May 2021
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PRICE RANGE
$149 - $239 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ac palacio de santa paula, autograph collection hotel granada
FORMERLY KNOWN AS
AC Hotel Palacio de Santa Paula by Marriott
LOCATION
SpainAndaluciaProvince of GranadaGranadaCentro - Sagrario
NUMBER OF ROOMS
75
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Frequently Asked Questions about Hotel Palacio De Santa Paula, Autograph Collection
Which popular attractions are close to Hotel Palacio De Santa Paula, Autograph Collection?
Nearby attractions include Escuela Delengua (0.2 miles), Munira Leather (0.3 miles), and Basílica de San Juan de Dios (0.2 miles).
What are some of the property amenities at Hotel Palacio De Santa Paula, Autograph Collection?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Palacio De Santa Paula, Autograph Collection?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Palacio De Santa Paula, Autograph Collection?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Palacio De Santa Paula, Autograph Collection?
Yes, parking is available to guests.
What are some restaurants close to Hotel Palacio De Santa Paula, Autograph Collection?
Conveniently located restaurants include Palacio Andaluz Almona, Bistro Del Mundo Granada, and El Mercader.
Are there opportunities to exercise at Hotel Palacio De Santa Paula, Autograph Collection?
Yes, guests have access to a fitness center and a sauna during their stay.
Is Hotel Palacio De Santa Paula, Autograph Collection located near the city center?
Yes, it is 0.4 miles away from the center of Granada.
Are any cleaning services offered at Hotel Palacio De Santa Paula, Autograph Collection?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Palacio De Santa Paula, Autograph Collection offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Hotel Palacio De Santa Paula, Autograph Collection?
Many travelers enjoy visiting The Alhambra (0.7 miles), Generalife (0.8 miles), and Mirador de San Nicolas (0.4 miles).