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AC Palacio De Santa Paula, Autograph Collection

#11 of 124 Hotels in Granada
Certificate of Excellence
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AC Palacio De Santa Paula, Autograph Collection
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880 Reviews from our TripAdvisor Community

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Showing 612: English reviews
Dublin, Ireland
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

We stayed here last summer (2015) and it was a highlight of our time in Andalucia - the staff organised trips to the Alhambra and were really helpful. Breakfast in the old convent courtyard was one of the highlights of our stay !!

Helpful?
Thank Ronan C
Winnipeg
Level Contributor
127 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed yesterday NEW

Given the fact that it is a converted convent, I should have expected compromises in the hotel rooms. It smelled quite musty every time we walked in. It was quite well appointed, but no bedside water, and the ac was either too cold or stuffy if turned off. The front desk staff was outstanding. They couldn't do enough for us.... More 

Helpful?
Thank brianS1
Tampa
Level Contributor
214 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The building is a converted convent with a new tower added. Our room was in the older building with a lot of charm and character but all the modern conveniences. The central courtyard is a great historical reminder of years past with grave markers as part of the stone floor. Buffet breakfast was excellent with the option of ordering from... More 

Helpful?
Thank Dennis G
AC Santa Paula A, Director de Relaciones Públicas at AC Palacio De Santa Paula, Autograph Collection, responded to this review

Dear Dennis G, Thank you very much for your comments and for choosing us again while your stay in Granada. For sure our Convent is the best option to discover Granada and enjoy the history of the city in our building; while you can enjoy your Marriott Rewards benefits. Our daily and main aim is to improve in our daily... More 

London, United Kingdom
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Palacio De Santa Paula on a recent weekend visit to Granada and thought it was an excellent place to stay. The hotel has real character, having once been a convent. The hotel is based around a central courtyard which is a great place to relax, dine or just have a drink. On the latter point, they... More 

Helpful?
Thank Ian_Clapham_London
AC Santa Paula A, Director de Relaciones Públicas at AC Palacio De Santa Paula, Autograph Collection, responded to this review

Dear Ian_Clapham_London, Thank you very much for your comments and for choosing us again while your stay in Granada. For sure our Convent is the best option to discover Granada and enjoy the history of the city in our building; while you can enjoy your Marriott Rewards benefits. Our daily and main aim is to improve in our daily basis... More 

Mumbai (Bombay), India
Level Contributor
57 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a Lovely Hotel located On the Central Boulevard of Granada. 5 min walk from cathedral and City central. AND a short 15 min ride to Alhambra and its surrounding Areas. An Old Styled Modern Hotel. That makes you feel at Home. Friendly Staff (apart from one Crabby Lady, who got quickly shushed by he colleagues) Large Rooms, Great... More 

Helpful?
Thank Viraf P
AC Santa Paula A, Director de Relaciones Públicas at AC Palacio De Santa Paula, Autograph Collection, responded to this review

Dear Viraf P, Thank you very much for your comments and for choosing us again while your stay in Granada. For sure our Convent is the best option to discover Granada and enjoy the history of the city in our building; while you can enjoy your Marriott Rewards benefits. Our daily and main aim is to improve in our daily... More 

Level Contributor
78 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Has to be one of the worse five star hotels in Spain. The service was awful and the receptionist was rude and started laughing at us. After staying in six hotels in Spain all five stars, this is the worse one by far. Rooms are super small and service was piss poor.

Helpful?
Thank Daniel C
AC Santa Paula A, Front Office Manager at AC Palacio De Santa Paula, Autograph Collection, responded to this review

Dear Daniel C Thank you for your review of your stay in our hotel after your stay with us. We are really sorry to read your words, and I would like to ask you a few more details about your stay with us that made of your stay such a bad experience. Any information you can provide will be very... More 

Singapore
Level Contributor
49 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel was a former convent and the tombstones in the main courtyard attest to the history of this building. We were given a suite in the new wing, with a sofa bed for our daughter in the ante-room. The room was furnished with clean modern lines. There were 2 TVs, a large closet area with a safe, and a... More 

Helpful?
Thank Lourdes A
AC Santa Paula A, Director de Relaciones Públicas at AC Palacio De Santa Paula, Autograph Collection, responded to this review

Dear Lourdes A, Thank you very much for your comments and for choosing us again while your stay in Granada. For sure our Convent is the best option to discover Granada and enjoy the history of the city in our building; while you can enjoy your Marriott Rewards benefits. Our daily and main aim is to improve in our daily... More 

Miami, Florida
Level Contributor
115 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We enjoyed a wonderful stay at this hotel. I booked my reservation directly with Marriott and was able to reserve a Jr. Suite at a very reasonable rate. The location is perfect! Right on the Gran Via only a few blocks from the Cathedral, Plaza Bis-Ramblas, and the Avenida Reyes Catolicos. The bus stop is about 4 doors down. There... More 

Helpful?
Thank Letty0
AC Santa Paula A, Director de Relaciones Públicas at AC Palacio De Santa Paula, Autograph Collection, responded to this review

Dear Letty0, Thank you very much for your comments and for choosing us again while your stay in Granada. For sure our Convent is the best option to discover Granada and enjoy the history of the city in our building; while you can enjoy your Marriott Rewards benefits. Our daily and main aim is to improve in our daily basis... More 

Jakarta, Indonesia
Level Contributor
102 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Amazing hotel Rooms are not very big But this is a boutique hotel And it is built on a restored monastery The central courtyard has a surreal quietness and charm So very peaceful So extremely peaceful The breakfast buffet is really nice The staff and the people here are so very friendly and go out of their way to make... More 

Helpful?
Thank Vivek A
AC Santa Paula A, Director de Relaciones Públicas at AC Palacio De Santa Paula, Autograph Collection, responded to this review

Dear Vivek A, Thank you very much for your comments and for choosing us again while your stay in Granada. For sure our Convent is the best option to discover Granada and enjoy the history of the city in our building; while you can enjoy your Marriott Rewards benefits. Our daily and main aim is to improve in our daily... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Really enjoyed this hotel as we had a very nice and large bedroom. The restaurant was very nice and the staff was also great. Very central and walked to most sites. Did not walk to the Alhambra though as it is a bit of a walk and all uphill. All other sites were walkable.

Helpful?
Thank tarock55
AC Santa Paula A, Director de Relaciones Públicas at AC Palacio De Santa Paula, Autograph Collection, responded to this review

Dear tarock55, Thank you very much for your comments and for choosing us while your stay in Granada. For sure our Convent is the best option to discover Granada and enjoy the history of the city in our building; while you can enjoy your Marriott Rewards benefits. Our daily and main aim is to improve in our daily basis to... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
El AC Palacio de Santa Paula, Autograph Collection(R) está ubicado en el centro histórico de Granada, cerca de las áreas de Albaicín y Sacromonte, de la catedral y de la Capilla Real, de los históricos Jardines del Triunfo, del Museo Arqueológico y, por supuesto, de la Alhambra. El hermoso hotel, uno de los mejores hoteles de cinco estrellas de Granada, es una obra maestra restaurada que cuenta con 75 habitaciones y fue declarado monumento histórico y artístico. El hotel sustituyó al Convento de Santa Paula y la Casa Morisca, que existían en los siglos XVI y XII, respectivamente. Este hotel de lujo de Granada también cuenta con el restaurante "El Claustro", ubicado en el antiguo refectorio del Convento de Santa Paula, que ofrece a los huéspedes un servicio de alta cocina que fusiona elementos de la gastronomía andaluza tradicional con conceptos culinarios modernos. La mejor opción para descubrir Granada ... more   less 

Additional Information about AC Palacio De Santa Paula, Autograph Collection

Address: Gran Via Colon 31, 18001 Granada, Spain (Formerly AC Hotel Palacio de Santa Paula by Marriott)
Location: Spain > Andalucia > Province of Granada > Granada
Price Range: $129 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — AC Palacio De Santa Paula, Autograph Collection 5*
Number of rooms: 75
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Also Known As:
Ac Palacio De Santa Paula, Autograph Collection Hotel Granada
Hotel Style:
#4 Luxury Hotel in Granada
#10 Family Hotel in Granada
#13 Romantic Hotel in Granada
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