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AC Palacio De Santa Paula, Autograph Collection

#12 of 124 Hotels in Granada
Certificate of Excellence
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AC Palacio De Santa Paula, Autograph Collection
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897 Reviews from our TripAdvisor Community

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Showing 624: English reviews
CO DOWN
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We spent two nights here (without kids) for first time in years. It was absolutely fantastic. As soon as you step off the street, you step into an oasis of cool calm. An atmosphere of friendliness, really comfortable beds, superb breakfasts. Centrally located, 5 mins from city centre but really quiet. Could see the edge of the Alhambra from the... More 

Helpful?
Thank newry69
AC Santa Paula A, Director de Relaciones Públicas at AC Palacio De Santa Paula, Autograph Collection, responded to this review

Dear newry69, Thank you very much for your comments and for choosing us again while your stay in Granada. For sure our Convent is the best option to discover Granada and enjoy the history of the city in our building; while you can enjoy your Marriott Rewards benefits. Our daily and main aim is to improve in our daily basis... More 

indianapolis
Level Contributor
4 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

This gorgeous hotel features very comfortable beds, pillows, a great air conditioner, gorgeous tub and shower, even an in room refrigerator. It is centrally located close to restaurants, bars and the market. The Alhambra is a gorgeous 20 minute walk from the hotel. The service here was excellent. They accommodated us with an extended checkout time and held our luggage... More 

Helpful?
Thank Dear S
AC Santa Paula A, Director de Relaciones Públicas at AC Palacio De Santa Paula, Autograph Collection, responded to this review

Dear S, Thank you very much for your comments and for choosing us again while your stay in Granada. For sure our Convent is the best option to discover Granada and enjoy the history of the city in our building; while you can enjoy your Marriott Rewards benefits. Our daily and main aim is to improve in our daily basis... More 

Yorkshire
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

2 night stay in the quiet & very central hotel was certainly a wonderful experience. Exquisite rooms with all the extras you could wish for. We ate outside in the old courtyard, which was previously a convent. Good breakfast and friendly staff. Helpful, happy & friendly receptionists. Great location for visiting the Alhambra, Sacremonte & Albacain.

Helpful?
Thank jools430
AC Santa Paula A, Director de Relaciones Públicas at AC Palacio De Santa Paula, Autograph Collection, responded to this review

Dear jools430, Thank you very much for your comments and for choosing us again while your stay in Granada. For sure our Convent is the best option to discover Granada and enjoy the history of the city in our building; while you can enjoy your Marriott Rewards benefits. Our daily and main aim is to improve in our daily basis... More 

Arlington
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

The hotel is centrally located and includes both a modern building and older style facility. Rooms are decorated nicely but do not meet standards of a 5 star hotel. This hotel would have received a fair 3 star rating if my experience with the front desk was not so poor. As a platinum member, it is normal and customary to... More 

Helpful?
1 Thank knected
AC Santa Paula A, Director de Relaciones Públicas at AC Palacio De Santa Paula, Autograph Collection, responded to this review

Dear knected, Thank you very much for your comments and for choosing us again while your stay in Granada. Our daily and main aim is to improve in our daily basis to achieve our guest expectations during your stay, we are sorry to read that we couldn't achieve them during your experience with us. We want to apologize about all... More 

California
Level Contributor
144 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and stayed at the AC Palacio de Santa Paula and really enjoyed it. It has a great location in the center of Granada with easy access to many point of interest. The staff treated us like royalty (well, it used to be a palace). We had a nice room with balcony looking over the courtyard, the only issue... More 

Helpful?
Thank David177
AC Santa Paula A, Director de Relaciones Públicas at AC Palacio De Santa Paula, Autograph Collection, responded to this review

Dear David177, Thank you very much for your comments and for choosing us again while your stay in Granada. For sure our Convent is the best option to discover Granada and enjoy the history of the city in our building; while you can enjoy your Marriott Rewards benefits. Our daily and main aim is to improve in our daily basis... More 

Washington, DC
Level Contributor
85 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

We only had one night in this lovely hotel, but we were very impressed with the "convent" room facing the courtyard. We did have to be careful to remember the step up leading into the bathroom. The hotel is centrally located and has easy access to the bus that takes you to the Alhambra. It is also just a few... More 

Helpful?
Thank Joanne F
AC Santa Paula A, Director de Relaciones Públicas at AC Palacio De Santa Paula, Autograph Collection, responded to this review

Dear Joanne F, Thank you very much for your comments and for choosing us again while your stay in Granada. For sure our Convent is the best option to discover Granada and enjoy the history of the city in our building; while you can enjoy your Marriott Rewards benefits. Our daily and main aim is to improve in our daily... More 

Carlisle, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Santa Paula for 7 nights and found it to be clean, comfortable and located within minutes of city centre attractions. The staff were very friendly and helpful. It was very relaxing to sit in the courtyard with a cocktail while taking in the general ambiance of the hotel, and indeed, Granada.

Helpful?
Thank Diane G
AC Santa Paula A, Director de Relaciones Públicas at AC Palacio De Santa Paula, Autograph Collection, responded to this review

Dear Diane G, Thank you very much for your comments and for choosing us again while your stay in Granada. For sure our Convent is the best option to discover Granada and enjoy the history of the city in our building; while you can enjoy your Marriott Rewards benefits. Our daily and main aim is to improve in our daily... More 

Gaithersburg, Maryland
Level Contributor
67 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It has the look and feel of Al Hambra. The staff were excellent in making us feel very welcome and helped to make us feel more joy as we returned, and kind of sad when we left. Our room was very spacious, clean, comfortable, and the ceilings were tremendously high. I/We would definitely gladly return to this fine Hotel.

Helpful?
Thank RavensROCK12
AC Santa Paula A, Director de Relaciones Públicas at AC Palacio De Santa Paula, Autograph Collection, responded to this review

Dear RavensROCK12, Thank you very much for your comments and for choosing us again while your stay in Granada. For sure our Convent is the best option to discover Granada and enjoy the history of the city in our building; while you can enjoy your Marriott Rewards benefits. Our daily and main aim is to improve in our daily basis... More 

Canberra, Australia
Level Contributor
30 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

a very well located hotel in Granada.. walking distance to all attractions and multiple restaurants and bars the room is not huge, but the facilities are great and the bathroom is pretty spacious and cheerful the restaurant area is very nice and the environment there is great.. waiters are very attentive the staff are extremely helpful... reception staff (especially Amanda... More 

Helpful?
Thank 854rif
AC Santa Paula A, Director de Recepción at AC Palacio De Santa Paula, Autograph Collection, responded to this review

Dear 854rif, Thank you very much for your comments and for choosing us again while your stay in Granada. For sure our Convent is the best option to discover Granada and enjoy the history of the city in our building; while you can enjoy your Marriott Rewards benefits. Our daily and main aim is to improve in our daily basis... More 

new jersey
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Santa Paula for five nights in Granada and I can't say enough good things about the property -- and more importantly, the people who worked there. Our rooms were really comfortable and well-appointed, and overlooked a peaceful courtyard. With its central location, the hotel is a great find! The staff were welcoming, gracious and kind. We... More 

Helpful?
Thank jessicasunflower
AC Santa Paula A, Director de Relaciones Públicas at AC Palacio De Santa Paula, Autograph Collection, responded to this review

Dear jessicasunflower, Thank you very much for your comments and for choosing us again while your stay in Granada. For sure our Convent is the best option to discover Granada and enjoy the history of the city in our building; while you can enjoy your Marriott Rewards benefits. Our daily and main aim is to improve in our daily basis... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
El AC Palacio de Santa Paula, Autograph Collection(R) está ubicado en el centro histórico de Granada, cerca de las áreas de Albaicín y Sacromonte, de la catedral y de la Capilla Real, de los históricos Jardines del Triunfo, del Museo Arqueológico y, por supuesto, de la Alhambra. El hermoso hotel, uno de los mejores hoteles de cinco estrellas de Granada, es una obra maestra restaurada que cuenta con 75 habitaciones y fue declarado monumento histórico y artístico. El hotel sustituyó al Convento de Santa Paula y la Casa Morisca, que existían en los siglos XVI y XII, respectivamente. Este hotel de lujo de Granada también cuenta con el restaurante "El Claustro", ubicado en el antiguo refectorio del Convento de Santa Paula, que ofrece a los huéspedes un servicio de alta cocina que fusiona elementos de la gastronomía andaluza tradicional con conceptos culinarios modernos. La mejor opción para descubrir Granada ... more   less 

Additional Information about AC Palacio De Santa Paula, Autograph Collection

Address: Gran Via Colon 31, 18001 Granada, Spain (Formerly AC Hotel Palacio de Santa Paula by Marriott)
Location: Spain > Andalucia > Province of Granada > Granada
Price Range: $131 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — AC Palacio De Santa Paula, Autograph Collection 5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Ac Palacio De Santa Paula, Autograph Collection Hotel Granada
Hotel Style:
#4 Luxury Hotel in Granada
#10 Family Hotel in Granada
#13 Romantic Hotel in Granada
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