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AC Palacio De Santa Paula, Autograph Collection

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#12 of 125 Hotels in Granada
Certificate of Excellence
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AC Palacio De Santa Paula, Autograph Collection
AC Palacio De Santa Paula, Autograph Collection
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980 Reviews from our TripAdvisor Community

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Showing 675: English reviews
folsom
Reviewed 1 week ago

My son and I stayed here for one night in January on a trip to visit the Alhambra. The hotel is well situated within easy walking distance of many shops, restaurants, and attractions including the Alhambra. The hotel is modern in appearance from the outside but maintains many historic elements in the courtyard area. The service was very good and...

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Helpful?
Thank banksfolsom
AC Santa Paula A, Director de Relaciones Públicas at AC Palacio De Santa Paula, Autograph Collection, responded to this review

Dear banksfolsom, Thank you very much for your comments and for choosing us again while your stay in Granada. For sure our Convent is the best option to discover Granada and enjoy the history of the city in our building; while you can enjoy your Marriott Rewards benefits. Our daily and main aim is to improve in our daily basis...

Singapore
Reviewed 1 week ago

We had great stay in this hotel which include some hours exploring its nook and cranny. Our room faced the courtyard and has very nice ceiling and lovely window. The entire set-up was rather special. Really give the Moorish feel. The bed and other amenities are pretty standard though. Service was really good. The front desk and concierge are helpful....

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Helpful?
Thank Vera V
AC Santa Paula A, Director de Relaciones Públicas at AC Palacio De Santa Paula, Autograph Collection, responded to this review

Dear Vera V, Thank you very much for your comments and for choosing us again while your stay in Granada. For sure our Convent is the best option to discover Granada and enjoy the history of the city in our building; while you can enjoy your Marriott Rewards benefits. Our daily and main aim is to improve in our daily...

London, United Kingdom
Reviewed 1 week ago

A great location and overall a lovely hotel with excellent front desk staff but the rooms are dark. Due to our room being over a very busy main road, we could not sleep with the windows open, which meant waking up every morning with headaches (and we stayed 4 nights) due to lack of oxygen. We asked about the airconditioning...

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1Thank Valena18
AC Santa Paula A, Director de Relaciones Públicas at AC Palacio De Santa Paula, Autograph Collection, responded to this review

Dear Valena18, Thank you for taking the time to share your recent experience at the AC Palacio De Santa Paula, Autograph Collection with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take...

United Kingdom
Reviewed 1 week ago

A good hotel for visiting Granada. It is located near the cathedral but it is an uphill walk from the hotel to the Alhambra. We took a ten minute taxi ride to the Alhambra but were very happy to walk back through the woods. The best feature of the hotel is the wonderful original quadrangle which is full of character....

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Helpful?
Thank Bertina32
AC Santa Paula A, Director de Relaciones Públicas at AC Palacio De Santa Paula, Autograph Collection, responded to this review

Dear Bertina32, Thank you very much for your comments and for choosing us again while your stay in Granada. For sure our Convent is the best option to discover Granada and enjoy the history of the city in our building; while you can enjoy your Marriott Rewards benefits. Our daily and main aim is to improve in our daily basis...

UK
Reviewed 2 weeks ago

We stupidly arrived at the hotel without our passports, having just driven for over 1 hour it wasn't the best start to New Years Eve in Granada. The lady on front desk politely explained that without a passport or other photo ID we were unable to check in. We headed back to collect our passports and on our return the...

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Helpful?
Thank Michaela F
AC Santa Paula A, Director de Relaciones Públicas at AC Palacio De Santa Paula, Autograph Collection, responded to this review

Dear Michaela_Taylor_ Thank you very much for your comments and for choosing us again while your stay in Granada. For sure our Convent is the best option to discover Granada and enjoy the history of the city in our building; while you can enjoy your Marriott Rewards benefits. Our daily and main aim is to improve in our daily basis...

new york
Reviewed 2 weeks ago via mobile

We loved this hotel, it's an old monastery turned into a hotel. Get a room on first or second floor. The rooms are gorgeous and very well maintained. We were sorry that we didn't book it for a longer stay. We only stayed one day in Granada to see Alhambra. Definitely worth staying.

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Thank mosaferNY
AC Santa Paula A, Director de Relaciones Públicas at AC Palacio De Santa Paula, Autograph Collection, responded to this review

Dear mosaferNY, Thank you very much for your comments and for choosing us again while your stay in Granada. For sure our Convent is the best option to discover Granada and enjoy the history of the city in our building; while you can enjoy your Marriott Rewards benefits. Our daily and main aim is to improve in our daily basis...

Paris, France
Reviewed 2 weeks ago

Behind a modern and rather plain facade and reception is hidden a small treasure! Santa Paula is built around an ancient convent of which it has kept the main (and charming) patio. The hotel features also a second smaller patio. It is located relatively far (10 mins by taxi) from the Alhambra (the climb on the hill is steep so...

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Helpful?
Thank Elliot B
AC Santa Paula A, Director de Relaciones Públicas at AC Palacio De Santa Paula, Autograph Collection, responded to this review

Dear Elliot B, Thank you very much for your comments and for choosing us again while your stay in Granada. For sure our Convent is the best option to discover Granada and enjoy the history of the city in our building; while you can enjoy your Marriott Rewards benefits. Our daily and main aim is to improve in our daily...

New York City, New York
Reviewed 2 weeks ago

From the street this is just a nice modern building. Inside, it's built around one big arcaded courtyard that was part of a convent and several smaller courtyards. The setting is quiet and gorgeous with a fountain and blossoming trees. The rooms and bathrooms are modern, clean, quiet (double-glazed windows), and there is a lovely restaurant in the courtyard and...

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Helpful?
Thank JHT1622
AC Santa Paula A, Director de Relaciones Públicas at AC Palacio De Santa Paula, Autograph Collection, responded to this review

Dear JHT1622, Thank you very much for your comments and for choosing us again while your stay in Granada. For sure our Convent is the best option to discover Granada and enjoy the history of the city in our building; while you can enjoy your Marriott Rewards benefits. Our daily and main aim is to improve in our daily basis...

Sarasota, Florida
Reviewed 3 weeks ago

Loved the hotel. Used points, but received a very nice room. Check in and later interactions with front desk staff all good. The location for sightseeing and dining is good. If you like to walk, we did not set out to do so, but walked to the Alhambra from the hotel. The neighborhoods along the way were nice to look...

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Thank 2_World_Wonderers
AC Santa Paula A, Director de Relaciones Públicas at AC Palacio De Santa Paula, Autograph Collection, responded to this review

Dear 2_World_Wonderers, Thank you very much for your comments and for choosing us again while your stay in Granada. For sure our Convent is the best option to discover Granada and enjoy the history of the city in our building; while you can enjoy your Marriott Rewards benefits. Our daily and main aim is to improve in our daily basis...

Reviewed 3 weeks ago

Conveniently located on Gran Via de Colon the rooms were well decorated although a little dark. Great sound proofing even though its on a main road. Good breakfast was provided with items from the buffet as well as the a la carte menu. Built around a pretty courtyard with old and new wings to the hotel. we had a junior...

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Helpful?
Thank SZDXB
AC Santa Paula A, Director de Relaciones Públicas at AC Palacio De Santa Paula, Autograph Collection, responded to this review

Dear SZDXB, Thank you very much for your comments and for choosing us again while your stay in Granada. For sure our Convent is the best option to discover Granada and enjoy the history of the city in our building; while you can enjoy your Marriott Rewards benefits. Our daily and main aim is to improve in our daily basis...

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Amenities

Highlights
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
The AC Palacio de Santa Paula, Autograph Collection (R) is located at the historic center of Granada, close to the Albaicín and Sacromonte areas, the Cathedral and the Royal Chapel, the historical Triunfo's Garden, the Archaeological Museum and, Of course, the Alhambra. Our beautiful Property, one of the best five-star hotels in Granada, is a restored masterpiece with 75 rooms and was declared a historical and artistic monument. The hotel replaced the Convent of Santa Paula and Casa Morisca, which existed in the 16th and 12th centuries, respectively. This luxury hotel in Granada also has "El Claustro" restaurant, located in the old refectory of the Santa Paula Convent, which offer our guests a haute cuisine service that mix elements of traditional Andalusian cuisine with modern culinary concepts. The best option to discover Granada. ... more   less 

Additional Information about AC Palacio De Santa Paula, Autograph Collection

Address: Gran Via de Colon, 31, 18001 Granada, Spain (Formerly AC Hotel Palacio de Santa Paula by Marriott)
Location: Spain > Andalucia > Province of Granada > Granada
Price Range: $125 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — AC Palacio De Santa Paula, Autograph Collection 5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Ac Palacio De Santa Paula, Autograph Collection Hotel Granada
Hotel Style:
#4 Luxury Hotel in Granada
#10 Family Hotel in Granada
#13 Romantic Hotel in Granada
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Questions & Answers

Here's what travelers have asked, with answers from AC Palacio De Santa Paula, Autograph Collection staff and other travelers.
13 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose a room in the old part of the hotel if you want to feel you are staying in an old palace.”
 of 5 bubbles Bertina32, 1 week ago | Read review
“My room was on the street side and it was wonderfully quiet because of double-glazed windows.”
 of 5 bubbles JHT1622, 2 weeks ago | Read review
“Ask for courtyard views!”
 of 5 bubbles Skennedy1004, 3 weeks ago | Read review
“The old part of the palace looks amazing.”
 of 5 bubbles SarahBroadbent, 4 weeks ago | Read review
“Ask for a room in the old convent to overlook the courtyard.”
 of 5 bubbles funfamily5, Oct 27, 2016 | Read review
5 of 5
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