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Hotel Roc Costa Park

Traveler (944)
Room & Suite (205)
Pool & Beach (133)

About

#29 of 71 hotels in Torremolinos
Location
Cleanliness
Service
Value
Property amenities
Pool
Restaurant
Bar/Lounge
Breakfast included
Airport transportation
Children Activities (Kid / Family Friendly)
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Shuttle Bus Service
Tennis Court
Wheelchair access
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Room features
Air conditioning
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family

Location

Full view
59Somewhat walkable
Grade: 59 out of 100
96Restaurantswithin 0.75 miles
14Attractionswithin 0.75 miles
1,811Reviews
632Q+A
100Room tips
Traveler rating
  • 583
  • 597
  • 381
  • 128
  • 124
Time of year
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Popular mentions
I was a little concerned before going reading some reviews but honestly some people are so fussy .The staff here work their socks off ,the cleaners ,the kitchen staff ,reception ,bar staff ,animation team all work so hard to make peoples holidays enjoyable .The rooms were lovely
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+1
My wife and I have just returned from a five day stay at this hotel. In short it was the best and most enjoyable trip we were ever on. We just love Torremolenos for the shopping, walks and atmosphere. It has it all. We usually stay along the beach front but this time we took a
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Response from Roc H, Quality Manager at Hotel Roc Costa Park
Responded 3 days ago
Dear Larry, Your review of our hotel ROC Costa Park is very much appreciated. We are always very happy to receive clarification that our guests have enjoyed a wonderful holiday and have left with happy memories. Our combination of both competent and friendly service is one of our main priorities and we are constantly working to provide our guests with a genuine all-round experience. So when our multi-faceted efforts in all our areas are appreciated by our guests, this is obviously considered a success for us. We are also pleased to read that you appreciated our food selection, all our services and facilities and specially our staff, we will transmit your comments to the whole team. Again, we thank you for your kind comments and we look forward to welcoming you back again soon. Muchas gracias! Kind regards, Quality Manager ROC Costa Park
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Quique & laura are brilliant for kids club and entertainment , all day & night they do excellent job, I cannot fault quique for his work he is brilliant with both adults & kids, his personality is amazing and also you can notice the difference in atmosphere when he is not
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Response from Roc H, Quality Manager at Hotel Roc Costa Park
Responded 1 week ago
Dear Guest, Your review of our hotel ROC Costa Park is very much appreciated. We are always very happy to receive clarification that our guests have enjoyed a wonderful holiday and have left with happy memories. Our combination of both competent and friendly service is one of our main priorities and we are constantly working to provide our guests with a genuine all-round experience. So when our multi-faceted efforts in all our areas are appreciated by our guests, this is obviously considered a success for us. We are also pleased to read that you have liked the service given by our staff and our all services and facilities. We will pass on your comments to Quique, Laura, Paco and Imed. Again, we thank you for your kind comments and we look forward to welcoming you back again soon. Muchas gracias! Kind regards, Quality Manager ROC Costa Park
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I came last year with my partner and our 4 children aged 10 and 12 and we had the best time ever , all the staff we friendly and helpful we used the free bus to go to town and the beach which was great for us . Our rooms were cleaned every day and even chocolates left for the
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Response from Roc H, Quality Manager at Hotel Roc Costa Park
Responded 1 week ago
Dear Guest, Your review of our hotel ROC Costa Park is very much appreciated. We are always very happy to receive clarification that our guests have enjoyed a wonderful holiday and have left with happy memories. Our combination of both competent and friendly service is one of our main priorities and we are constantly working to provide our guests with a genuine all-round experience. So when our multi-faceted efforts in all our areas are appreciated by our guests, this is obviously considered a success for us. We are also pleased to read that you have liked the service given by our staff and our all services and facilities. Again, we thank you for your kind comments and we look forward to welcoming you back again soon. Muchas gracias! Kind regards, Quality Manager ROC Costa Park
Read more
Where do i start only staying hear for 3 days as we are getting a connecting flight me my wife and my daughter . The pictures on the internet make it look far better then what it looks when u get here. We arrived at about 8.30 pm and we where all starving we have paid for all
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Response from Roc H, Quality Manager at Hotel Roc Costa Park
Responded 6 days ago
Dear Guest, Thank you for reaching out to us on Tripadvisor to share your concerns related to your recent holiday with us at ROC Costa Park, we apologize if you felt your experience did not totally meet your expectations. Your feedback is really important to us and we will be making sure your remarks are bought to the attention of the appropriate management so they can share your comments about the areas you highlight in your review. Despite your comments in no way reflecting the opinions of our previous guests that have published reviews on this or any other portal, we are deeply sorry to read that we failed to meet your expectations in so many areas and more importantly not having been informed whilst you were here in our hospitality as it would have given us an opportunity to primarily find a solution to any of the issues you were not particularly happy with and more importantly ensure that you were then able to fully enjoy your holiday with ROC. Our main commitment is to provide the best vacation experiences to our guests, based on the service given by professionals and the delivery of high quality products and we hope you will give us an opportunity to change your impression of our company by providing you with a wonderful holiday experience with us in the future. Yours Sincerely, Quality Manager ROC Costa Park
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PRICE RANGE
$61 - $333 (Based on Average Rates for a Standard Room)
LOCATION
SpainAndaluciaProvince of MalagaCosta del SolTorremolinos
NUMBER OF ROOMS
296
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