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Melia Marbella Banus

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#15 of 71 Hotels in Marbella
Certificate of Excellence
GreenLeadersSilver level
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Melia Marbella Banus
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1,492 Reviews from our TripAdvisor Community

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Showing 902: English reviews
Reviewed 4 days ago NEWvia mobile

We had a hire car without sat nav and trying to find the place was a nightmare.The Google map is absolute rubbish,in the end after driving around for 2 hours,paid a taxi so we could follow him. Went to bed around 11-30pm,person in the room above scraping their chair across the floor making horrible noise with no regard for anyone...

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Helpful?
1Thank Peter B
Barcelona, Spain
Reviewed 1 week ago via mobile

This is a nice quality hotel and after a year I stayed here again. The recent renovation of some areas and rooms has not brought the desired affect. In my opinion it has been for worse. The rooms are really very normal, without any personality and taste. The staff were good, helpful and professional. The Level lounge has now two...

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Helpful?
Thank Ludwig70
Helensburgh
Reviewed 1 week ago

Limited choice of hotels in this resort but the Melia Banus ticks most of the boxes for us. Helpful, professional staff, lots of facilities including indoor pool, gym, beauty salon,tennis courts etc. Landscaping is really well done. Hotel is in a great location . Very close to beach and only a 10minute pleasant stroll along promenade to the Port and...

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank susancA9571CU
gexmanagermarbellab, GEX Manager at Melia Marbella Banus, responded to this review

Dear susancA9571CU Could not be better the main tittle of your review! thank you so much! we are so happy to know that you consider us the best in Puerto Banús because that means we have done properly our job and offer the experience you were looking for. Thank you very much for giving details about our facilities and, specially...

Bishops Stortford, United Kingdom
Reviewed 2 weeks ago

Nice hotel, good location for access to A7 - bit tricky to find at first....would be helpful if hotel gave directions on their website! Easy walking into Puerto banus along seafront. Comfortable room although would have preferred large double bed rather than two small doubles. Chairs on balcony overlooking nice gardens. Great breakfast choices. But bar meals, coffees and drinks...

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Helpful?
Thank Fozzie292
gexmanagermarbellab, GEX Manager at Melia Marbella Banus, responded to this review

Dear Fozzie292 My name is Luis Guijo, Guest Experience Manager at Melia Marbella Banús. We are glad to know that we have reached your expectations during your last stay with us and, after some improvements details you gave us a 5 points. We thank you for giving us such a useful information about you last stay as th website information,...

Banbury, United Kingdom
Reviewed 2 weeks ago

This hotel is rated as 4 star and for the life of me can't see much that they need to do to be 5 star with the exception of reducing the ridiculously expensive prices at the bar. School boy error first night ordered large beer (half litre) and large gin and tonic which cost €27, but would this stop me...

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Helpful?
1Thank blueensign7
gexmanagermarbellab, GEX Manager at Melia Marbella Banus, responded to this review

Dar ueensign7 What a valuation! Comments like this are the best to motivate our staff and help us to continue following our brand guides to reach our guests satisfaction. We are so proud to know that you think we could be 5 stars hotel because we are providing a 5 stars services. We always do our best to satisfy our...

Lytham St Anne's, United Kingdom
Reviewed 2 weeks ago

Superb surroundings and situation.A lovely stay with no disappointments.On the contrary, a delight.Comfort and service excellent,food likewise. Guaranteed a success every stay,every time.The overall first impression is a good one and the decor is modern and sophisticated. The staff are polite,discreet and most help,couldn't do enough. The food tastes as good as it looks,both traditional and innovative in selection.

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Helpful?
Thank John C
gexmanagermarbellab, GEX Manager at Melia Marbella Banus, responded to this review

Dear John C We are so glad to receive your amazing feedback about your last experience with us. On behalf of Melia Marbella Banús staff I would like to thank you for sharing this information with Tripadvisor community being so helpful for our future guests. It is a pleasure to know that our staff were very polite and helpful, our...

Reviewed 2 weeks ago

This hotel was absolutely beautiful and so accommodating to our requests and needs. For our anniversary weekend, we got complimentary champagne and chocolate treats on arrival as well as a hand written card from the staff. Really very sweet and although our stay was short we would love to come back some day, when its even warmer so we can...

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Helpful?
1Thank Et1511
gexmanagermarbellab, GEX Manager at Melia Marbella Banus, responded to this review

Dear Et1511 What a valuation and comment! always is a pleasure to receive our guests feedback but comment like this...always draws a smile in our faces! On behalf of all Melia Marbella Banús hotel we thank you so much for spending your valuable time to write this. We are so proud to know that our personalized sense of arrival exceed...

Reviewed 2 weeks ago via mobile

Fine hotel with all you need for pleasant stay had the opportunity to stay in the level room with some extra service , hotel is short walk 5 minutes from beaches and within 10 minutes you are in the center of the port of puerto Banús

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Helpful?
Thank Caps007
gexmanagermarbellab, GEX Manager at Melia Marbella Banus, responded to this review

Dear Caps007 Thank you very much for your valuation and your comment related with your last stay with us. We feel so happy knowing that our THE LEVEL room facilities allow you to feel the difference between the standards room. As you have mentioned, our location is on of our best valuable aspect allowing our guests to go to the...

London, United Kingdom
Reviewed 2 weeks ago

I left a cardigan in the wardrobe of my room and remembered it after checking out. I called up asking if they have it as it was left in the room. Got told that there was nothing logged as "found items". So clearly their housekeeping has taken it for themselves. It was not a cheap cardigan either so i am...

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Helpful?
1Thank Raiyuu
gexmanagermarbellab, GEX Manager at Melia Marbella Banus, responded to this review

Dear Raiyuu Thank you for comment also at Tripavisor your last experience with us. As we were talking by email, as soon as we receive your information about your lost cardigan we did our best to find out where it could be. Unluckily, we have not found your lost item and we do apologize for thinking that our housekeeping staff...

Jalon, Spain
Reviewed 2 weeks ago

its that weird system where you get two double beds but neither are big enough for two people.. aside from that, nice enough but 1. choice of beer in the bar is shameful (cruz campo, heineken, desperado) and 2. i had the worst club sandwich of my life, wet soggy disgusting inedible. 3. choice of wine by the glass is...

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Helpful?
Thank Sarah R
gexmanagermarbellab, Sarah R at Melia Marbella Banus, responded to this review

Dear Sarah R. My name is Luis Guijo, Guest Experience Manager at Meliá Marbella Banús. For us, was a pleasure to host you between us during your last stay at Marbella. It is so grateful to know that our decoration and our white and shiny atmosphere satisfied you and, on the other hand, We do regret that our Food and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the exclusive area of Puerto Banus, in the famous Golden Mile and very close to the beach and some of the most Deluxe shopping and leisure facilities in Europe. The Melia Marbella Banus Hotel is the perfect choice for visiting Puerto Banus and Marbella thanks to its excellent location, its complete and comfortable facilities, and the quality of its services. In the heart of the "Costa del Golf", and surrounded by some of the finest golf courses in the area, all available at a special discount. Amongst its magnificent facilities and services, Melia Marbella Banus provides 200 superb rooms with two double beds; different dining spaces such as El Rio Verde Restaurant, the Patio Bar, La Hiedra Restaurant and the Pool Bar (the last two only open in summer); free high speed WiFi internet; exclusive The Level service; 3 outdoor pools (1 adults only pool, 1 pool with 3 waterfalls and 1 children’s pool); Wellness Area with indoor heated pool, sauna and Turkish bath; 1 tennis court; 2 paddle tennis courts; a children’s play area; 4 meeting rooms for up to 150 people, and underground parking for the exclusive use of guests with space for 60 vehicles. ... more   less 

Additional Information about Melia Marbella Banus

Address: Mario Vargas Llosa, S/N, Carretera de Cadiz km 175 | Puerto Banus, 29660, Marbella, Spain
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Marbella
Price Range: $118 - $352 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Melia Marbella Banus 4*
Number of rooms: 200
Reservation Options:
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Also Known As:
Melia Marbella Banus Hotel Marbella
Sol Melia Marbella Dinamar
Melia Marbella Dinamar
Hotel Style:
#10 Luxury Hotel in Marbella
#13 On the Beach Hotel in Marbella
#14 Family Hotel in Marbella
#19 Romantic Hotel in Marbella
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Questions & Answers

Here's what travelers have asked, with answers from Melia Marbella Banus staff and other travelers.
79 questions
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Questions? Get answers from Melia Marbella Banus staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Very limited sunshine in most rooms. Had to upgrade to the Level (high floor) to get sunny room which costs quite a bit more although that includes free drinks and snacks which is pretty irrelevant to us. Level rooms not plush interiors as you would expect.Hotel needs to refurbish them to justify extra cost.”
 of 5 bubbles susancA9571CU, 1 week ago | Read review
“Can select luxury,a suite or whatever you need or desire,or can afford.Fexible choice.”
 of 5 bubbles G1311QYjohnc, 2 weeks ago | Read review
“Definitely book The Level”
 of 5 bubbles U662GQjamess, 3 weeks ago | Read review
“make sure you do not get a room overlooking the car park, anywhere else ok”
 of 5 bubbles tonyhC9502YX, 3 weeks ago | Read review
“Rooms over the pool could get noises when busy. the Level adult only rooms were good.”
 of 5 bubbles catherinejane60, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question