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Senator Banus Spa Hotel

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Senator Banus Spa Hotel
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596 Reviews from our TripAdvisor Community

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Showing 309: English reviews
Campbeltown, United Kingdom
Reviewed 1 week ago

I do not understand other people's reviews suggesting this has a poor location, it's as though they could not check out where it was before they got here. The hotel is magnificent, I cheekily asked for an upgrade and was offered a suite for a few extra euros a day. It was stunning. The staff are lovely, and as for...

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Helpful?
Thank REMEVMA
Alicante, Spain
Reviewed 2 weeks ago

5* adult only hotel well worth a visit. Reception staff are friendly, rooms are spacious and beautifully decorated all overlooking the pool/garden area. The breakfast is complete with fresh fruit and juices, cooked breakfast and great coffee! The garden/pool area is very quiet and relaxing. Lots of parking space infront of the hotel for those travelling by car. The hotel...

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Helpful?
1Thank Molly C
navan
Reviewed 3 weeks ago via mobile

Advised one wheelchair user when booking. We were asked did we want bath or shower.Asked for shower but got room with bath. The tiles on bathroom floor and patio floor needed proper cleaning also old cobwebs in patio. A poor speciem for a 5* hotel. Buffet breakfast and dinner. The hotel is located on a motorway so access is difficult....

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Thank patNavan
P-Stor, Gerente at Senator Banus Spa Hotel, responded to this review

Dear guest, Thank you for taking the time to provide your feedback regarding our hotel. We are certainly disappointed that your stay was not all what it could have been. Concerning your comment about the handicap room, it would be very kind, when you could inform us before your next stay about the exact date and the room, you would...

Lincoln, United Kingdom
Reviewed 4 weeks ago via mobile

Loved this hotel, staff were friendly especially bar staff near the pool. The hotel located near motorway and a bit away from Marbella but it wasn't a problem as taxis were always there. Hotel is adults only which was fantastic. I will definitely go back there again.

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Helpful?
Thank Lia J
P-Stor, Gerente at Senator Banus Spa Hotel, responded to this review

Dear guest, We thank you for your kind feedback and sharing your impressions with other readers . We are pleased that you enjoyed your stay and were satisfied with our service. We would be pleased to welcome you back at our hotel. Best regards, Senator Banus Hotel

Reviewed 4 weeks ago

Great room with pool view. Perfect place to a romantic place, where you have a really nice (rocky) beach with a really nice bar 10minutes walking. I recommend for families and couples that expect a 4 star hotel superior.

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Helpful?
Thank Nuno S
P-Stor, Gerente at Senator Banus Spa Hotel, responded to this review

Dear guest, We are happy to read that you felt very comfortable in our hotel . Thanks for sharing your opinion with us about your stay since it´s very useful for other customers who wish to stay in our hotel. We look forward to your next visit. Kind regards, Estefanía López Senator Banús Spa Hotel Manager.

Reviewed 4 weeks ago via mobile

Just got back from a weeks holiday which on the whole was great. The chef was really good and looked after my requirements which is gluten free (he knows whom I talking about didn't get his name but I liked the salmon). Was sorry to say that although it is named Senator Banus SPA we were only entitled to one...

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Helpful?
Thank Sue C
P-Stor, Gerente at Senator Banus Spa Hotel, responded to this review

Dear guest, We thank you for your kind feedback and sharing your impressions with other readers We are pleased that you enjoyed your stay and our staff took care of your needs. Regarding your comment about the Spa, I would like to let you know that all our guests can have one free access to the spa and a discount...

York
Reviewed 4 weeks ago

We stayed here last July for 10 days, just to get a bit of sun. The hotel is situated by the side of a motorway 20 miles from anywhere worth visiting. £20/30 in a taxi. The hotel itself is lovely, the rooms and balcony are spacious, modern and clean. The hotel facilities are average, the pool bar/restaurant do reasonably inexpensive...

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Helpful?
Thank LexyLynnYork
P-Stor, Gerente at Senator Banus Spa Hotel, responded to this review

Dear guest, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. We regret very much, that we have not fulfilled your needs during your stay and we hope...

Limerick, Ireland
Reviewed 4 weeks ago

This was a very disappointing holiday for us, we booked the hotel as part of a package through Click and Go and were desperately disappointed by the location of the hotel. The hotel is nowhere near Estepona (20 mins on public bus) and is not near an expected sea-side strip with restaurants, bars and people. The only way of getting...

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Thank Z3975FWsarah
P-Stor, Gerente at Senator Banus Spa Hotel, responded to this review

Dear guest, We are sorry that your stay at the hotel was not as pleasant as you indicated and our location did not met your expectation. We are at your full disposal and hope that you return really soon to Playa Senator so you can enjoy again all our services. Kind Regards, Estefanía López Senator Banús Spa Hotel Manager.

Wakefield, United Kingdom
Reviewed 4 weeks ago

Modern and stylish, my room was enormous with a lovely sunny balcony overlooking a green residential area. Although the Hotel is situated on the main coastal highway there is no traffic noise in the rooms as none are facing onto the road. Didn't eat in as I was room only basis, there is a good choice of restaurants in the...

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Helpful?
Thank Robert H
P-Stor, Gerente at Senator Banus Spa Hotel, responded to this review

Dear guest, We thank you for your kind feedback and sharing your impressions with other readers . We are so glad you had a relaxing and enjoyable stay with us and were satisfied with our service. We would be pleased to welcome you back at our hotel. Kind Regards, Estefanía López Senator Banús Spa Hotel Manager

Vera, Spain
Reviewed November 1, 2016

Hotel was easily found as it is a spectacular building. The reception area is spacious and efficient. The outside pool area & bar is lovely and welcoming and the rooms are just huge and very well presented. The spa is exceptional and the whole experience was one of pure bliss. The breakfast was also outstanding. There are lovely restaurants within...

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Helpful?
1Thank muchacho_13
P-Stor, Gerente at Senator Banus Spa Hotel, responded to this review

Dear guest, Thank you for sharing your impressions with us and other readers. We are really happy about your positive feedback. We are delighted that you enjoyed your stay and our breakfast. We hope to have you as our guests again. Best regards, Estefanía López Senator Banús Hotel Manager.

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge

Additional Information about Senator Banus Spa Hotel

Address: Carretera Nacional 340 KM 168, 29680, Estepona, Spain
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Estepona
Price Range: $63 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Senator Banus Spa Hotel 5*
Number of rooms: 146
Reservation Options:
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Also Known As:
Senator Banus Spa Hotel Estepona, Spain - Costa Del Sol
Hotel Style:
#5 Luxury Hotel in Estepona
#6 Spa Hotel in Estepona
#6 On the Beach Hotel in Estepona
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Questions & Answers

Here's what travelers have asked, with answers from Senator Banus Spa Hotel staff and other travelers.
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Questions? Get answers from Senator Banus Spa Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask to pay for an upgrade”
 of 5 bubbles REMEVMA, 1 week ago | Read review
“All rooms overlook the pool.”
 of 5 bubbles LexyLynnYork, 4 weeks ago | Read review
“rooms all face the garden or the sea, floor 4 & 5 best views, don't get one near a lift they are noisy, and try to avoid adjoin rooms.”
 of 5 bubbles fishermanrob, Oct 24, 2016 | Read review
“Recommend an upgrade if available, so worth it”
 of 5 bubbles DRSPOK, Oct 22, 2016 | Read review
“High floor next to the penthouse is fabulous”
 of 5 bubbles 10janemarie, Oct 9, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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