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Elba Estepona Gran Hotel & Thalasso Spa

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Urbanizacion Arena Beach Carretera Estepona - Cadiz, Km 151, 29680, Estepona Spain
15 people are viewing this hotel
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$170
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Free cancellation until 06/03/22
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$170
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Free cancellation until 06/04/22
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$150
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (1472)
Pool & Beach (305)
Room & Suite (138)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 01/18/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Elba Estepona Gran Hotel & Thalasso Spa
Updated 01/18/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 34 in Estepona
Location
3.9
Cleanliness
4.4
Service
4.3
Value
4.0
Ubicado en primera línea de playa muy cerca del puerto deportivo y pesquero de Estepona. Hotel diseñado en un estilo de arquitectura tradicional, con bellos balcones sobre el mar, sin olvidar en ningún momento el toque modernista y aplicando en cada una de las partes del hotel las nuevas tendencias, tanto decorativas como tecnológicas. Con un claro enfoque al relax y la tranquilidad, uno de sus puntos fuertes es su Elba Thalasso Spa, con más de 1400 m2 dedicados a esta materia, y otro es su área de negocios con capacidad de hasta 300 personas en sus diferentes salones. Atención personalizada y oferta gastronómica variada. Único hotel 5* en Costa del Sol con servicio Todo Incluido (servicio opcional). Días de apertura del Thalasso Spa: Viernes, Sábado y Domingo. Horario: 10.00h - 14.00h y 16.00h - 20.00h.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Evening entertainment
Babysitting
Parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Adult pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Poolside bar
Table tennis
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Solarium
Steam room
Baggage storage
Concierge
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
Room service
Safe
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family
Languages Spoken
English, French, Spanish, German
2576Reviews141Q+A100Room tips
Traveler rating
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Most Recent
Doris Boldmere wrote a review Today
Birmingham, United Kingdom14 contributions
Beautiful, clean hotel and fantastic friendly and helpful staff. Perfect place to stay for a holiday. Food and drinks good and very well priced. Old Town Estepona has lovely traditional streets. Taxis fair prices too. Good food and very polite staff at restaurants
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Date of stay: May 2022Trip type: Traveled
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Stephen P wrote a review May 16
3 contributions
Wonderful hotel with such welcoming, friendly and helpful staff from reception to housekeepers. Great location right by the sea with great food, swimming pools ( inside and outside). Would definitely go there again!
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Review collected in partnership with Jet2holidays
Date of stay: April 2022
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Matt Bracey wrote a review May 7
United Kingdom2 contributions2 helpful votes
+1
Big Mistake as this is not a 5 star hotel at best it’s a 3 star hotel from the 1980/90’s that you would have found in package deals to Benidorm . The hotel is tired,drab and in need of refurbishment, the food offer is dreadful because anything that should be hot is at best warm and served on cold plates so by the time you have queued to get the rest of your meal it’s stone cold. The cooked meats are tough and chewy and at €30 for the buffet it’s a ripoff. With temperatures in the high 20’s you can’t even buy a ice cream! Our room is £200 sterling a night and the floor covering is scratched and worn with the wall paper peeling off, the AC is only on when the hotel feels it’s hot enough, the only thing 5 star about this hotel is the price for everything including the drinks every night we see delivery companies delivering pizzas and take aways to guests that come down to the lobby to collect this speaks volumes about the food at the hotel.The swimming pool has big patches of black mildew as does the shower cubicle in our room If you are looking at this hotel keep on looking for something else, I have stayed at The Senator Benaus Spa on the new golden mile over 10 times and that’s a beautiful 5 star hotel. This place is a complete disgrace .
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Date of stay: May 2022Trip type: Traveled
1 Helpful vote
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Response from Juan Manuel Galán , Director General at Elba Estepona Gran Hotel & Thalasso Spa
Responded 1 week ago
Dear RangeRover2007, First of all we would like to thank you for your visit and for taking the time to review our hotel. All comments are important to us, but it is also important to clarify your allegations in order to avoid any sort of misrepresentation of our company, therefore we would like to take the opportunity to analyse and comment some of the issues you raised. Perhaps on your future trips instead of taking advantage of public forums to slam businesses you could first speak to the personnel to address your issues and if you then find the results unacceptable you can still leave a comment here. Since opening our hotel, we have received numerous honours and awards that recognize the value and professionalism of our staff that is always attentive to our guests, having become one of the best hotels in Málaga. We suggest the readers to consider also other reviews to have a balanced view of our service standards, in fact if there is something we stand out for it is the friendliness of our staff, as well as their constant motivation, passion and sincere endeavour to help guests whereas possible. However it is difficult if not impossible to please costumers who have a very negative perception of everything. In any case we humbly like to apologize if there has been any sort of shortcomings we were not aware of, as we reckon there is always room for improvement in every company. We would be glad if you leave Málaga on a positive note, as that's all we want for all travellers. Good luck on your future travels and please try to be more upfront about any issues that arise in the moment. Personal interactions shouldn't be completely lost in this digital age. Friendly regards, Juan Manuel Galán General Manager Elba Estepona Gran Hotel & Thalasso Spa*****
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Sinéad B wrote a review May 1
2 contributions1 helpful vote
Hotel interiors were tired and dated including a battered lampshade on the bedside table. Not enough sockets and kettle did not work. There was no door in the bathroom but instead a glass door separating the bath from the toilet once inside the room - no privacy if you want to have a bath. Staff were lovely, helpful and the service was good, however rates reflect that of a five star and this hotel due to its tired and impractical interiors and amenities were a three star at best.
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Date of stay: May 2022Trip type: Traveled
1 Helpful vote
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Mythos_magic wrote a review Mar 2022
Ormskirk, United Kingdom43 contributions54 helpful votes
We just spent 4 nights at the hotel for a weekend break on the Costa del Sol, sadly we seemed to pick the one of the worst weeks for weather in many years and there was a distinct absence of the Sol. The hotel was very good, comfortable, clean and the food to a very good standard with plenty of choice for even the fussiest eater. We made use of the spa facilities during the poor weather and these were also very good. The only downside for us is the location on the outskirts of Estepona and a taxi ride was required every time that we wanted to go into town and it wasnt possible to walk into town due to the very busy main road outside the hotel. Would recommend the hotel and would like to return one day when the weather is more favourable.
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Date of stay: March 2022
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Response from Juan Manuel Galán , General Manager at Elba Estepona Gran Hotel & Thalasso Spa
Responded Apr 17, 2022
Estimado Mitos_magia, Permítanos antes de nada agradecerle la confianza depositada en nuestro hotel en nombre de todo el equipo humano que formamos esta casa , así como el tiempo que ha invertido en hacernos llegar sus comentarios a través de TripAdvisor. lamentamos que el tiempo no acompañara pero aún así pudieron disfrutar de unos días de descanso ,estaremos encantados de recibirle nuevamente. Un cordial saludo, Juan Manuel Galán Director General
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Adrian w W wrote a review Mar 2022
Harlow, United Kingdom20 contributions38 helpful votes
Stayed a week, excellent hotel, great choice of food in various restaurants and buffet, staff are efficient and friendly. Coffee at breakfast is very strong but that is probably how the locals like it. The hotel is situated between Estepona and Minilva on the main road, nowhere is really walkable so a car is a must, obviously there are taxis and Mayr busses. Overall an excellent hotel and a great place to stay
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Date of stay: March 2022Trip type: Traveled
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Response from Juan Manuel Galán , General Manager at Elba Estepona Gran Hotel & Thalasso Spa
Responded Apr 17, 2022
Estimado Adrianww, Gracias por el tiempo que ha invertido en compartir su experiencia con nosotros y con otros usuarios de esta plataforma, nos alegra saber que disfrutara en familia , Gracias, de nuevo, por sus amables palabras y por recomendarnos a otros usuarios. Esperamos recibirles pronto, Cordialmente, Juan Manuel galán Director
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non attention seeker wrote a review Mar 2022
Benalmadena, Spain28 contributions14 helpful votes
We enjoyed a wonderful stay here. The family room was a lot bigger than many hotels of similar quality that we have stayed in and the terrace overlooking the med was a nice size too. The staff were great, breakfast was good standard but the real treat for a winter stay is the indoor pool. Very clean, comfortable loungers around it and perfect for all ages to enjoy. Would definitely stay here again.
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Date of stay: March 2022Trip type: Traveled
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Response from Juan Manuel Galán , Director General at Elba Estepona Gran Hotel & Thalasso Spa
Responded Mar 17, 2022
Dear leeh708 , I have just read your wonderful review over our hotel and I just want to thank you for your lovely words. We are very proud of your recognition We thank you for your comments and we hope you will visit us again. Kind regards, Juan Manuel Galán General Manager
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Mayo W wrote a review Feb 2022
St. Albans, United Kingdom64 contributions49 helpful votes
We had booked through an Easyjet package and were most impressed by the hotel and its facilities. The staff were friendly and helpful and we had a lovely room on the 6th floor overlooking the sea and gardens. it was a great time of year to visit as not many tourists and yet lovely sunshine. In high season I think the corridors could be noisy as everywhere has tiled floors.
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Date of stay: February 2022
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Room Tip: Tope floors on the sea side.
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Response from Juan Manuel Galán , General Manager at Elba Estepona Gran Hotel & Thalasso Spa
Responded Feb 16, 2022
Dear Mayo W, thank you very much for selecting our Elba Estepona Gran Hotel & Thalasso Spa ***** as your resort of preference on Andalucía. We are glad that you enjoyed your stay with us and that you took the time to write a positive review about our hotel. Since we firmly believe that every single detail is part of the holiday experience all our team works hard in order to deliver a tailormade service. Thank you once again for your indeptht review and for recommending us to other travellers. Kindest regards, Juan Manuel Galán General Manager
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sueyone wrote a review Dec 2021
Whitstable, United Kingdom11 contributions3 helpful votes
Rather disappointing for a 5 star hotel! Beautiful weather but pool was being worked on so empty and lots of noise from building contractors. It’s location is very cut off you definitely need a car or keep using cans as no bars or restaurants within. Easy walking distance. The hotel do not advertise that’s it is located right nect door fo a nudist camp and as this is a hotel for families it’s quite off putting seeing naked. Men wandering up and down the beach outside. The indoor pool was open but very run down inside with mod around the inside of the pool. Only one bar open with no way of getting drinks outside On a positive note the rooms are clean and spacious and the food is excellent. Staff are really helpful
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Date of stay: December 2021Trip type: Traveled
Room Tip: Ensure you hire a car
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Response from Elba Estepona Elba, Director General at Elba Estepona Gran Hotel & Thalasso Spa
Responded Jan 6, 2022
Dear Sueyone: Thank you for your comment. As we are eager to maintain our high quality standards, we appreciate our guest’s comments and are delighted to read you enjoyed our fantastic rooms and friendly staff. Of cause in low season the hotel carries out all necessary maintenance works, assuring at the same time that all services are available. Having 3 pools on the permisses, there were in December 2021 always 2 open with tjhe corresponding sunbeds to be able to enjoy the sun. We hope you had a great start into 2022 and wish you all the best for the new year. Kind regards
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dscc_cv wrote a review Nov 2021
Stekene, Belgium84 contributions12 helpful votes
One of the best hotels I have visited. Certainly in this region the top. Great service, great rooms. Fantastic breakfast. Very friendly staff, always there to help. Nice (big) outdoor pool en heated indoor pool. Enough and free parking space. Best value for money I have experienced in a long time. I will certainly return.
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Date of stay: November 2021
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PRICE RANGE
$150 - $232 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gran hotel elba estepona & thalasso estepona, gran hotel elba estepona and thalasso spa
LOCATION
SpainAndaluciaProvince of MalagaCosta del SolEstepona
NUMBER OF ROOMS
204
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Frequently Asked Questions about Elba Estepona Gran Hotel & Thalasso Spa
Which popular attractions are close to Elba Estepona Gran Hotel & Thalasso Spa?
Nearby attractions include SIGNUM Escape Room (2.3 miles), Centro Historico de Estepona (2.7 miles), and Ruta de Murales Artisticos (2.5 miles).
What are some of the property amenities at Elba Estepona Gran Hotel & Thalasso Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Elba Estepona Gran Hotel & Thalasso Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Elba Estepona Gran Hotel & Thalasso Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Elba Estepona Gran Hotel & Thalasso Spa?
Yes, free parking is available to guests.
What are some restaurants close to Elba Estepona Gran Hotel & Thalasso Spa?
Conveniently located restaurants include Pimienta, El Galeon, and Indian Restaurant Chilli La Duquesa.
Are there opportunities to exercise at Elba Estepona Gran Hotel & Thalasso Spa?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Elba Estepona Gran Hotel & Thalasso Spa have airport transportation?
Yes, Elba Estepona Gran Hotel & Thalasso Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Elba Estepona Gran Hotel & Thalasso Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Elba Estepona Gran Hotel & Thalasso Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Elba Estepona Gran Hotel & Thalasso Spa?
The staff speaks multiple languages, including English, Spanish, French, and German.