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Guests1 room, 2 adults, 0 children
Traveler (194)
Room & Suite (114)
Pool & Beach (17)

About

#9 of 18 hotels in El Puerto de Santa Maria
Location
Cleanliness
Service
Value
Hotel Puerto Sherry is a symbolic four star hotel in Puerto Sherry that belongs to the sporty complex of Puerto Sherry. This hotel with ship shape and sailing environment, has a magnificent terrace with sights to the marina and the Bay of Cadiz, restaurant, outdoor pools for kids and adults, same as outdoor parking and free wifi. The Hotel Puerto Sherry has at your disposal 60 rooms that will surprise you for its width and comfort. Modern rooms decorated in a sailor style, they are all equipped with direct telephone, fridge, safe and LCD TV 32". They all have complete bath-room with hair-dryer. Puerto Sherry is just 4 kilometers far from this historic centre of El Puerto de Santa Maria, 300 metres from El Colorao Beach and the Andalusian Sailing Federation (with asphalt beach), and 700 metres for the Muralla beach, close to bars and restaurants. Jerez aiport and Jerez High Speed Circuit are 40 minutes drive, and the cities of Jerez, Cadiz, San Fernando, Sanlucar de Barrameda and Rota around half an hour drive.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Outdoor pool
Bar / lounge
Conference facilities
Banquet room
Concierge
Free internet
Wifi
Internet
Restaurant
Breakfast buffet
Poolside bar
Meeting rooms
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Family rooms
Air conditioning
Private balcony
Room service
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Great View

Location

Full view
43Car recommended
Grade: 43 out of 100
17Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
428Reviews
4Q+A
29Room tips
Traveler rating
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Popular mentions
The hotel is right on the marina. Big rooms and modern. Very clean and comfortable. Staff very helpfull. Very good breakfast. We had dinner also and it was very good and at a reasonable price. A bit far from santa maria port
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Response from puertosherry, Director de Relaciones con Clientes at Hotel Puerto Sherry
Responded Jun 5, 2019
Dear Guest, Thanks for sharing your great review with us. We really appreciate you taking the time to share your experiences with us and I was delighted to hear you enjoyed so many aspects of your stay with us. It was our pleasure to take care of you and we look forward to welcoming you back again very soon. Kind regards Juan Fco. Castro Guest service Manager
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The staff at reception are exceptional. They are friendly and helpful. Nothing is too much trouble. The rooms used to be superb, but clearly have lacked a decent updating budget. Our TV lacked the usual English language channels. The picture quality was poor, with regular break-up and pixilation. Our fridge was unable to cool the two supplied bottles of water, and was externally dirty. The shower temperature was inconsistent....one second lukewarm, then scalding. A room with a bath was not available, even when we got moved to a quieter room, though clearly shown on the web site. The blackout curtains had holes in them. The balcony was unusually large and comfortable, with a wonderful view of the Marina. Dinner was a disaster. One star not four. Food was cold on arrival at the table. The dishes and presentation belonged to the Spain of so many years ago. On our first night, we were the only diners. On the second, there were a few more, but despite the attention of a really pleasant and caring manager and waiter, my wife's soup arrived almost cold!! I presume that unlike us, most people will be staying on a bed and breakfast basis. I have travelled all over Spain over the last 7 years, and I have never been so disappointed in a breakfast. The space allocated to the buffet was totally inadequate, and as a result, the fare on offer was meagre. I have never not been offered a choice of tea or coffee, brought to my table....not once. Here it is serve yourself from a machine. Where was the usual selection of freshly squeezed juices? On our first morning, it was clear that nobody was topping up the fruit offerings. What about a drink then? Well the really beautiful bar is firmly closed! I had to go to a small door at the back of the dining room and alert a waiter who was in conversation with someone hidden from view. All I wanted was a gin and tonic. Gin was available, but he had to disappear for around three minutes, when he returned with ONE bottle of tonic. So the next customer asking for a G&T would have had the same problem. We noticed when having dinner on the excellent terrace, that customers were quite simply ignored. The Wi-Fi signal is good and free. Parking is free and close to the hotel, and some is covered. Be warned that my car's built in GPS could not find the hotel, but luckily Apple Car Play came to the rescue.
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Response from puertosherry, Director de Relaciones con Clientes at Hotel Puerto Sherry
Responded May 10, 2019
Dear Guest. Thank you for posting a review of your stay at Hotel Puerto Sherry**** Please may we pass on our sincere apologies that in this instance we failed to exceed your expectations. I appreciate your frustation based on this experience, but I do hope that you would be willing to give us another opportunity to restore you faith in Hotel Puerto Sherry**** Please let me know whenever you decide to visit Puerto Sherry next time in the near future in order to ensure that you stay is comfortable & satisfactory in all respects. Thank you for your patience & cooperation Warm Regards, Juan Fco. Castro
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Upgraded for free to a large room on level 3 facing the Marina. Beautiful views of yachts and day break in the morning. Good reception service. Though the lady spoke basic English she could understand after several clarifications. Breakfast was 11 euros per pax. What could be better ? The decor is dated though room and all amenities were clean. Except for army of ants that invaded our food and bags. Sounds of neighbours coughing next door and talking along corridors could be heard in room. Low season so barely a soul but because of this we were given a free upgrade so no complaints.
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Response from Mariluz R, Director de Relaciones con Clientes at Hotel Puerto Sherry
Responded Mar 28, 2019
Thanks for your review! Kind regards
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We stayed two nights here to give us time to enjoy Cádiz and Jerez, as both are beautiful. It’s only a 20 minutes drive to either city/town. The hotel, once we found it!, was very comfortable, good breakfast and Wi-fi. We upgraded to the marina view with sun terrace - well worth it even at this time of year as we had two glorious sunny days. There are many restaurants within walking distance, especially PantalonG next door. The hotel was fairly empty at this time of year so the rates were very competitive.
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Response from Mariluz R, Director de Relaciones con Clientes at Hotel Puerto Sherry
Responded Mar 28, 2019
Thanks for you review! Kind regards
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A very happy time spent here. The hotel is good, very clean and comfortable in elaxing location with a few decent bars and cafes near by. The hotel may get busy when in use for an event. Perfect beach not far away, safe for families with small children. A bit far away from the town but in walking distance for those not troubled or a short taxi ride. Authentic town. Pleasant sea front half hour walk to the ferry to Cadiz. The hotel is in a great location in the bay, views over the marina, Cadiz in the distance to one side and Rota for those interested in Military vessels to the other, all accessible from this location.
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PRICE RANGE
$85 - $267 (Based on Average Rates for a Standard Room)
LOCATION
SpainAndaluciaCosta de la LuzEl Puerto de Santa Maria
NUMBER OF ROOMS
60
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