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BEST WESTERN Hotel Erfurt-Apfelstaedt

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#14 of 46 Hotels in Erfurt
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64 Reviews from our TripAdvisor Community

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Showing 16: English reviews
Reviewed October 29, 2016 via mobile

As a group we stay to this hotel for a week. The bar and restaurant service is less than medium. Rooms are clean, breakfast is very good with good variety. Mini bar is just an empty fridge. I suggest a better quality for bathroom amenities, music in the lobby and not 2 tv playing day and nights.

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Helpful?
Thank Cychefs
Tyler, Texas
Reviewed April 28, 2016

We had a group of 32 who stayed at this hotel for 3 nights. The rooms were a bit bigger than many European budget hotels and very clean. The staff was very friendly and accommodating, & continental breakfast was wonderful!

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Helpful?
Thank Janet R
Sandra P, General Manager at BEST WESTERN Hotel Erfurt-Apfelstaedt, responded to this review

Thank you for your kind review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Melanie Koschig -General Manager-

Haifa, Israel
Reviewed October 4, 2015

Very poor hotel we staid at a lot of hotels around the world and we never had such a bed experience. The staff was very unfriendly the buffet was very limited the Business room was very small and the mini bar just was not in the roon.

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Helpful?
Thank Arieh N
Sandra P, Manager at BEST WESTERN Hotel Erfurt-Apfelstaedt, responded to this review

Dear Mr. Ariel N., the team of the hotel is very disppointed the you did not enjoy your stay here. First let me inform you that will go in renovation next year. For any lack of comfort in this connection I apolgize. Some features influencing your formation of opinion will change than. The bufett you criticize was a typical Bavarian...

Sandy, Utah
Reviewed November 13, 2014

In the middle of the night I had cockroaches car only non-mean got up to see 2030 cockroaches on the floor went into the bathroom 10 cockroaches in the sink all over the bathroom floor they would not give us extra washcloths switched us roomsThe second room even had cockroaches not as many but still had cockroaches

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Helpful?
Thank Ernest J
Sandra P, General Manager at BEST WESTERN Hotel Erfurt-Apfelstaedt, responded to this review

I don't know what is the intention of the "commentator". Perhaps it is the comment for another hotel or he want to discredit our hotel or he was drunken . The truth is that our hotel is on the market since 20 years In this years we had no one cockroach in our property - never. I ask me if...

brzeg dolny
Reviewed September 16, 2014

nice place for one night, in my opinion it should be renovated as design meets 80's. Hotel have everything you need in business. The only thing impossible to accept is lack of free botteled water. You can find small bottle in mini bar, but you have to pay. Staff is extremely nice and helpful. Room have nice size ( I...

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Helpful?
Thank anna_thegardener
Sandra P, Director of Sales at BEST WESTERN Hotel Erfurt-Apfelstaedt, responded to this review

Dear Anna, thank you for your feedback regarding your stay at Park Inn Erfurt-Apfelstaedt. I´m sorry for the circumstances of the barking dog near your room. We know about our facilities and equipment and so we are planing a complete renovation in 2016. Next to our minibar services we can offer ice water free if charge. For future stays please...

Italy
Reviewed August 31, 2014

In the centre of an unexpected well known touristic city and area there is this very nice hotel, carrying all the thing that you'll ever need when touring around or preparing for a business meeting. Suggestion: the restaurant at ground floor has a delicious menu.

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Thank dalmata22
Sandra P, General Manager at BEST WESTERN Hotel Erfurt-Apfelstaedt, responded to this review

Dear Guest, thank you for your so positive comments. I will share them with my team (especially kitchen staff). You did your contribution to push us for a extraordinary perfomance in future. Please stay wsith us as soon as possible. We will be pleased to welcome you again. Kind regards Klaus Hoesselbarth General Manager

Cleveland, Ohio
Reviewed April 18, 2014

This is a chain hotel so you lose some of the uniqueness you get in many of the smaller family owned/operated hotels in Europe. However, the rooms were very spacious and comfortable. Our room was very clean as was the rest of the property. One thing we noticed was the hotel was very quiet. Despite being fully booked there was...

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Thank Christian D
Tulsa, Oklahoma
Reviewed March 27, 2014

We were in a desperate situation, so we had no choice but to stay here. It was the week of Spring Break and all the other motels near the airport were booked. We had an early flight so it made sense to stay near the airport. We wanted a refund right away after we entered the room. The comforters were...

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Thank Y E
New York City, New York
Reviewed December 19, 2013

Overall very clean with friendly staff. Internet service available in the lobby, but very weak in the room. But it's free, just needed to do some maneuvering to get a weak signal. The shampoo and body wash they provide were also pretty watery, but there were lots of towels in the bathroom. I came with a tour and we had...

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Thank SynCity2008
Southern Germany
Reviewed November 4, 2013

The hotel is conveniently located at a freeway intersection (Autobahnkreuz). From our room we had a nice view across the plain to the mountains of the Thuringia Forest (Thüringer Wald). The hotel itself is in a kind of country style, with all amenities you may expect from a modern hotel, including a coffee maker which is no standard to German...

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Thank Daydreamer58
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Conference Facilities
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Babysitting

Additional Information about BEST WESTERN Hotel Erfurt-Apfelstaedt

Address: Riedweg 1, 99192, Erfurt, Thuringia, Germany (Formerly Park Inn by Radisson Erfurt Apfelstadt)
Location: Germany > Thuringia > Erfurt
Price Range: $85 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Hotel Erfurt-Apfelstaedt 4*
Number of rooms: 98
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Hotel Style:
#1 Green Hotel in Erfurt
#10 Luxury Hotel in Erfurt
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Questions & Answers

Questions? Get answers from BEST WESTERN Hotel Erfurt-Apfelstaedt staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Our room was on the first floor and still very quiet. I liked that the view faced the village rather than the street.”
 of 5 bubbles 820janetr, Apr 28, 2016 | Read review
“Do not have any room!!!!”
 of 5 bubbles ariehn, Oct 4, 2015 | Read review
“Never seen so many cockroaches in my entire lifewould never stay there again don't suggest anybody to stay there management very rude”
 of 5 bubbles 965ernestj, Nov 13, 2014 | Read review
“Your on your own if you want a midnight snack as the restaraunt stops serbing food at 8pm and there is no room service or mini-bar.”
 of 5 bubbles 314christiand, Apr 18, 2014 | Read review
“Dont go higher than 1st floor ,due to the wireless internet access.”
 of 5 bubbles Wandkaer, Mar 26, 2012 | Read review
5 of 5
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