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BEST WESTERN PLUS Hotel Excelsior

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BEST WESTERN PLUS Hotel Excelsior
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100 Reviews from our TripAdvisor Community

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Showing 24: English reviews
London UK
Level Contributor
208 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed June 9, 2016

A mixed bag. Not modern, but clean. Room and bathroom dated. Always iffy when the carpet has seen its best days. Completely rescued by a wonderful and plentiful breakfast spread. Hotel is ok for a few nights, but do not expect luxury. No a/c, at least in my room.

Helpful?
Thank pjspjs
Harrisburg, United States
1 review
5 of 5 stars Reviewed June 8, 2016

Clean, efficient and very friendly staff. Easy to access from the train station and an easy walk into the center of the city. Rooms are comfortable and always made up quickly by cleaning staff. Look forward to staying there again

Review collected in partnership with Best Western

Helpful?
Thank Link M
bwexcelsior, Deputy Manager at BEST WESTERN PLUS Hotel Excelsior, responded to this review

Dear guest, thank you very much for your comment. We are very happy that you have a nice and comfortable stay in Erfurt. We hope we will see you again. With BEST regards Juliane Agatha More 

Brussels, Belgium
Level Contributor
99 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed December 2, 2015

Well located hotel, close to the train station and in walking distance to the city centre, cathedral, shopping. Excellent breakfast buffet. Rooms and amenities are ok. Small setback: beds (twin room) are quite narrow. Overall: not a luxury place, but clean and efficient, good value.

Helpful?
Thank kkkk512
bwexcelsior, stellvertretende Direktorin at BEST WESTERN PLUS Hotel Excelsior, responded to this review
Google Translation

Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit für eine Bewertung genommen haben. Wir schätzen dies sehr, denn... More 

helsingborg, Sweden
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 15, 2015

The reception staff are extermely welcoming, freindly and very efficient. The rooms are renovated, and very comfortable and this hotel offers a fantastic breakfast. Located just a 5 min walk from the central train stn which is very convenient. -Highly recommended

Review collected in partnership with Best Western

Helpful?
Thank Chanelle B
Level Contributor
101 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed September 23, 2015

AUG 22, Old hotel center city. Last minute reservation due to poor planning. Noisy floor shakes when street car goes by. Small room hard bed with one pillow per bed. Poor value at 126e and 9e for parking down narrow alley into a secure parking lot. You would not want to leave your car at night in this area. Wifi... More 

Helpful?
Thank RICHARD B
Walldorf, Germany
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed August 3, 2015

Conveniently located very near to train station and near to major tourist attractions. Facilities in good shape. Clean and well maintained. Parking available, but not for free. Breakfast buffet not superb but certainly sufficient. All of the staff we encountered were excellent. They were very understanding when we needed to leave a day early due to a major illness in... More 

Helpful?
Thank tobiasfam
bwexcelsior, stellvertretende Direktorin at BEST WESTERN PLUS Hotel Excelsior, responded to this review

Dear guest, thank you for your positive valuation. We are happy, that you enjoy your stay in Erfurt and the comfort in hotel. We look forward to welcome you again. With BEST regards Juliane Agatha More 

Denton, TX
Level Contributor
482 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 217 helpful votes
4 of 5 stars Reviewed June 28, 2015 via mobile

We booked the BW because of the 5 minute (or less) walk to the HBF. The location is obviously great for the train but we were pleasantly surprised what an easy walk it is in the other direction - to the center of town. We spent 6 hours walking around town then made the short walk back to the BW.... More 

Helpful?
Thank Tupelo010835
bwexcelsior, stellvertretende Direktorin at BEST WESTERN PLUS Hotel Excelsior, responded to this review
Google Translation

Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit für eine Bewertung genommen haben. Wir freuen uns sehr, dass... More 

Frankfurt, Germany
Level Contributor
41 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed May 27, 2015

I’ve stayed at the Best Western in Erfurt for two days only, which is why it was the perfect hotel for such a short city break. The hotel is located literally 5 minutes from the main central station so you can basically come by train if you’re not driving. 10 minutes away you’d find Erfurt city center that offers lots... More 

Helpful?
Thank May G
Delhi
1 review
4 of 5 stars Reviewed May 7, 2015

I stayed for 04 Nights in the hotel , i would say one of the best in terms of Location , it just 250 metres from the Erfurt Train station , so you can just walk on to your hotel easily, the local tram stations are also nearby so you dont have to take public taxis everytime to visit more... More 

Helpful?
Thank Aks_Gha
New Delhi
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed May 4, 2015

I happened to stay at the hotel for 04 Nights, the Hotel is a few paces from Erfurt Hauptbahnhof (Walkable distance) and is at a good location. The lobby is small and rooms smaller (i am not sure if all the rooms are the same size). I was given a room which ended before I could step in and I... More 

Helpful?
Thank PrashantSobti
bwexcelsior, Verkaufsleiter at BEST WESTERN PLUS Hotel Excelsior, responded to this review

Dear guest, thank you very much for your review. Your comments will help us to improve our services. We look forward to welcoming you again. With BEST regards Juliane Agatha Deputy Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Breakfast
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge

Additional Information about BEST WESTERN PLUS Hotel Excelsior

Address: Bahnhofstr. 35, 99084, Erfurt, Thuringia, Germany
Location: Germany > Thuringia > Erfurt
Price Range: $129 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PLUS Hotel Excelsior 4*
Number of rooms: 77
Reservation Options:
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Also Known As:
Best Western Erfurt
Erfurt Best Western
Hotel Style:
#5 Luxury Hotel in Erfurt
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