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Mercure Hotel Art Leipzig

Traveler (136)
Room & Suite (68)
Dining (13)

About

#20 of 104 hotels in Leipzig
Location
Cleanliness
Service
Value
Property amenities
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast Available
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Accessible rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Mid-range

Location

Full view
94Great for walkers
Grade: 94 out of 100
12Restaurantswithin 0.3 miles
3Attractionswithin 0.3 miles
497Reviews
2Q+A
10Room tips
Traveler rating
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Popular mentions
We were there for just one night on Saturday. The style is a bit different then conventional hotels. The reception is a bit shy. The rooms have no luxury, but the decoration an furniture are nicely unusual. All was clean and working. If you have a room to the street you will
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Response from Nicole Z, Manager at Mercure Hotel Art Leipzig
Responded Apr 12, 2019
Dear Jean-Marie, thank you very much for your stay and your nice review. For your next stay we recommend you to book one of our calm privilege rooms, which are located to the back of house. We are looking forward to welcome you again soon, your Mercure Art Team
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Before posting my review, I had to read some of the posts and wanted to make sure my comments were not out of line. I read both guest comments and feedback from the management and I invite you to do so. We as a group, stayed at this place a couple of months ago. Location is
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Response from Nicole Z, Manager at Mercure Hotel Art Leipzig
Responded Feb 26, 2019
Dear guest, we regret your feeling very much but tell us, what should we do when everything has worked, we have explained everything to you? We also do not seek excuses or work around problems but we can only help if you let us. WIFI has been working at all times and the heating is working, but as explained, you need to use and control the electricity card. At any time our guests were and are served in the bar lounge by our reception. In a small hotel like ours this is an often used procedure. What bothers you about that? And please stay fair and honest, we never said it's better if you go or something like that, we also do not understand your explanation with the bill and why you attack the management with whom you had no contact at all? You can always send me an email with the problems of your invoice and we'll take a look! Contact details are on the bill! Sincerely, the Management!
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I did not had a good experience, the room was nice, quiet and the bathroom was nice big but the climatic controll was broken and the room was too much cold, internet was terrible even just for a call with whatsapp. This kind of things can happening i understand that but for all
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Response from Nicole Z, Manager at Mercure Hotel Art Leipzig
Responded Oct 29, 2018
Dear Diego, have you really been in our hotel? Our climatic control worked the whole time and we didn't have any problems with our internet. Also we are not really known for our "big" bathrooms. ;) We wish you all the best. Your Mercure Art Team
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Ii was here for ond night. No parkplace wss avaolable, do i had to park in public parkhouse 300 m far. A small bar without raft beer. A quite good room with shower and design bed. Nearby there is a good park gor jogging. No more no less.stsndart breakfast.
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Response from Nicole Z, Manager at Mercure Hotel Art Leipzig
Responded Sep 24, 2018
Dear Jan, thank you for your evaluation. As it is written on all websites of our hotel, our guests need to reserve a parking space in advance because we have just 8 parking places available. Our breakfast offers a lot diversity in high quality. For example a lot of fresh fruits and vegetables, fresh breads from the bakery, different sorts of cereals, juices and a great coffee machine from nespresso. Kind regards Your Mercure Art Team
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When arriving, the older receptionist "teached us in the very German way" that it was not correct to book all three rooms on one name only, but all names should have been added. Well, I am not quite sure how easily that would have been possible in the booking system - my
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Review collected in partnership with Accorhotels.com
Response from Nicole Z, Manager at Mercure Hotel Art Leipzig
Responded Sep 12, 2018
Dear guest, we want to make the Check In as easy and fast as we can for you. Therefore we need to prepare the bookings with the wright names. We are sorry if there was a miss understanding by explaining that to you but we were not unfriendly it was just that the Check In took longer time because of the left names. Every day different kind of cars (also big SUV's) park in our garage without any problem. Kind regards Mercure Art Team
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PRICE RANGE
$72 - $173 (Based on Average Rates for a Standard Room)
LOCATION
GermanySaxonyLeipzig
NUMBER OF ROOMS
72
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