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Mercure Hotel Kongress Chemnitz

Brueckenstrasse 19, 09111 Chemnitz, Saxony, Germany
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310 Reviews from our TripAdvisor Community

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Showing 40: English reviews
London, United Kingdom
1 review
2 of 5 stars Reviewed June 16, 2016

I am a businessman and I need to be flexible working constantly with the internet switching between multiple devices. Absolutely not possible better safe your money and stay at a hotel who is operating in the 21th century. The reception staff is very helpful and apologetic but can't do anything about it.

Helpful?
Thank ronnybuesser13bgl

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New Delhi, India
Level Contributor
83 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed May 4, 2016

The hotel has possibly the tallest & prominent East-German era building (but renovated with modern decor) is situated close to the center of Chemnitz which is just 5 minutes walk to the main shopping district of the city from the hotel so very convenient location. On the way to the main shopping area one has few dinning options & also... More 

Helpful?
Thank Anuraag M
Jesi, Italy
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed January 10, 2016

first thing: You can't maneuver to get into a room, Accesibility reduced. Second thing: In 2016 you can not pay € 12.50 for 24 hours of internet. The location is central and you can reach several restaurants / pubs. Cleanliness is normal. I will not stay in this hotel.

Helpful?
Thank David B
Mercure_Chemnitz, Verkaufsleiter at Mercure Hotel Kongress Chemnitz, responded to this review

Dear guest, thank you for taking the time to tell us about your experience at the Mercure Hotel Kongress Chemnitz. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We are not satisfied with the wifi-issue either. But we have no possibility to change that, except our decision-makers. We will... More 

Level Contributor
71 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed November 24, 2015 via mobile

Good hotel good Quality but... Wireleess complicated. Seriously a card daily for Internet access?? If I stay 6 days I will need to come over the frontdesk 5 times to get a new card!??? On this days... Even in the gas station I got internet access even when the connection is slow. If it is free there is no problem.... More 

Helpful?
Thank Arturo M
Mercure_Chemnitz, Verkaufsleiter at Mercure Hotel Kongress Chemnitz, responded to this review

Dear guest, thank you very much for your feedback. We really understand your comments relating to wifi. Unfortunately we do not have any other possibility to spare you with these circumstances. But we will pass on this issue to the decision makers. We are very sorry that we can't give you a "better" answer. Nevertheless, we hope to welcome you... More 

Karlovy Vary, Karlovarsky Kraj, Czech Republic
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 9, 2015

I liked my stay there. The hotel is well situated, the rooms are cosy and very clean. I appreciated the sofa and tea and coffee facilities in my room. Also the breakfast (on the 26th floor) was very various and tasty. Only the mattress was extremly soft and the front office staff was a little bit chaotic. And the extra... More 

Helpful?
Thank Jitka H
Mercure_Chemnitz, Verkaufsleiter at Mercure Hotel Kongress Chemnitz, responded to this review

Dear guest, thank you very much for your feedback about your stay in our hotel. We really appreciate that you were satisfied with our services. Since last year we have changed the old mattresses with new mattresses in all rooms. But we are not finished yet. Our front office team can inform you about the rooms with new mattresses so... More 

Pocos de Caldas, MG
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed September 1, 2015

Service like any other Mercure hotel.... for me, it's very good. This one in special has very nice prices for the rooms... but not for the breakfast. Very central and close to the famous big head statue (forgot the name!)

Helpful?
Thank RVillegas
Mercure_Chemnitz, Verkaufsleiter at Mercure Hotel Kongress Chemnitz, responded to this review

Dear guest, thank you very much for your great feedback. We really appreciate it. The monument, which you mean, is called "Karl Marx Kopf". We hope to welcome you again soon and we wish you all the best. Your Mercure Team More 

Paris, France
Level Contributor
30 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed August 28, 2015

Exceptionally good value for money ratio. Booked directly with them, got breakfast, room, parking, wifi and minibar content (!) included in the room rate, which was not expensive at all. All very clean, nice breakfast, friendly staff. Wifi signal in my room not strong, and only half of the TV channels worked properly. I didn't complain as I was not... More 

Helpful?
Thank LeTeuton
Mercure_Chemnitz, Verkaufsleiter at Mercure Hotel Kongress Chemnitz, responded to this review

Dear guest, thank you very much for your great feedback. We are happy about your positive experiences in our hotel. Our technical department knows about the TV issue and we will deal with it as soon as possible. We wish you all the best and hope to welcome you soon again in Chemnitz. Your Mercure team More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Multilingual Staff
  • Meeting Rooms
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Located in the city centre - Mercure Hotel Kongress Chemnitz. The Mercure Hotel Kongress Chemnitz is located at top city centre location and has excellent connections to the public transport system. In the immediate vicinity, you will find various attractions for your stay, which can be conveniently reached on foot like shopping malls (art gallery of Chemnitz, museum of Gunzenhauser, smac museum for archeology). 302 Modern rooms and apartments on 26 floors provide an ideal place for you to relax after a fun-filled day of sightseeing or busy conference. Equipped with shower or bath, WC, TV and telephone, they offer all the comforts of a 3-star superior hotel. A sauna with a small fitness area is located on the 25th floor. The conference floor, which offer 5 multifunctional meeting and 5 group rooms, is the perfect setting for events up to 350 people. The Panorma-Restaurant on the 26th floor offers not only a breathtaking view over the city, but also room for up to 200 people. The in-house access to the Stadthalle Chemnitz means that the number of conference participants can be extended up to 2,250 people. The Team of Mercure Hotel Kongress Chemnitz welcomes you! ... more   less 

Additional Information about Mercure Hotel Kongress Chemnitz

Address: Brueckenstrasse 19, 09111 Chemnitz, Saxony, Germany
Location: Germany > Saxony > Chemnitz
Price Range: $55 - $91 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Hotel Kongress Chemnitz 3*
Number of rooms: 302
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Also Known As:
Accor Hotel Kongress Chemnitz
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